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Social Media and Local Governments - Theory and Practice (Hardcover, 1st ed. 2016)
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Social Media and Local Governments - Theory and Practice (Hardcover, 1st ed. 2016)
Series: Public Administration and Information Technology, 15
Expected to ship within 12 - 19 working days
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Today, social media have attracted the attention of political
actors and administrative institutions to inform citizens as a
prerequisite of open and transparent administration, deliver public
services, contact stakeholders, revitalize democracy, encourage the
cross-agency cooperation, and contribute to knowledge management.
In this context, the social media tools can contribute to the
emergence of citizen-oriented, open, transparent and participatory
public administration. Taking advantage of the opportunities
offered by social media is not limited to central government. Local
governments deploy internet-based innovative technologies that
complement traditional methods in implementing different functions.
This book focuses on the relationship between the local governments
and social media, deals with the change that social media have
caused in the organization, understanding of service provision,
performance of local governments and in the relationships between
local governments and their partners, and aims to advance our
theoretical and empirical understanding of the growing use of
social media by local governments. This book will be of interest to
researchers and students in e-government, public administration,
political science, communication, information science, and social
media. Government officials and public managers will also find
practical use recommendations for social media in several aspects
of local governance
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