Building Safe Systems in Aviation provides a single source for
those who need to progress beyond current models of Crew Resource
Management (CRM) to developing safe systems in critical industries.
Although the primary focus is on airline pilots, the principles
apply to all sectors of aviation, particularly maintenance and
cabin crew, as well as other high-risk industries. It
systematically sets out the context of CRM and safe systems, the
conduct of training, the resources needed by the facilitator and
the processes required for the measurement of outcomes. Part One
reviews the development of the human factors/CRM domain and
examines the concepts of risk and safety. Part Two, primarily for
new instructors, gives a guide to training delivery and also
considers non-classroom situations, the role of debriefing,
facilitation and the design of human factors courses. Part Three
examines the measurement of training effectiveness, the design and
implementation of behavioural markers and standardizing assessors.
It concludes by looking at some of the broader issues associated
with the management of CRM. The book's readership includes those
who design, deliver or manage CRM and safety-related training
within airlines and other companies.
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