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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Smart Service Engineering - Konzepte und Anwendungsszenarien fur die digitale Transformation (German, Hardcover, 1. Aufl. 2017) Loot Price: R3,019
Discovery Miles 30 190
Repayment Terms: R283 pm x 12*
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Smart Service Engineering - Konzepte und Anwendungsszenarien fur die digitale Transformation (German, Hardcover, 1. Aufl....

Smart Service Engineering - Konzepte und Anwendungsszenarien fur die digitale Transformation (German, Hardcover, 1. Aufl. 2017)

Oliver Thomas, Markus Nuttgens, Michael Fellmann

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Loot Price R3,019 Discovery Miles 30 190 | Repayment Terms: R283 pm x 12*

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Dieser Sammelband stellt innovative Methoden, Konzepte und Werkzeuge zur Transformation klassischer Dienstleistungen zu sogenannten "Smart Services" vor. Durch Digitalisierung, Individualisierung und Kundenzentrierung entstehen flexible und zukunftsweisende Modelle, die branchenubergreifend als Schlussel zu erfolgreichen Dienstleistungsinnovationen zu nutzen sind. Zahlreiche Beispiele verdeutlichen die Leistungsfahigkeit und die praktische Umsetzbarkeit der Smart Services als wesentliche Komponente neuer Geschaftsmodelle.

General

Imprint: Springer Gabler
Country of origin: Germany
Release date: November 2016
First published: 2017
Editors: Oliver Thomas • Markus Nuttgens • Michael Fellmann
Dimensions: 240 x 168mm (L x W)
Format: Hardcover - Cloth over boards
Pages: 331
Edition: 1. Aufl. 2017
ISBN-13: 978-3-658-16261-0
Languages: German
Categories: Books > Business & Economics > Business & management > Management & management techniques > Operational research
Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
Books > Business & Economics > Business & management > Management of specific areas > Research & development management
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Computing & IT > Computer software packages > Other software packages > Enterprise software > General
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LSN: 3-658-16261-9
Barcode: 9783658162610

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