Seldom has any business been in such turmoil as the
Communication Service Providers (CSP) business is today. Telecom
operators providing communication services constructed the
infrastructure of the global information society with their
trillion investments on various telecommunication technologies from
broadband to mobile. Their investments on software turned their
technology-specific in-house procedures into modern layered
OSS/BSS.
This book analyzes the status and the future evolution of
OSS/BSS software industry from multiple viewpoints including
technology diffusion, vertical disintegration and evolution of a
vertical software industry. The analysis uses both commercial
databases on software market transactions and interviews of
operators in Europe and Far East, using quantitative and
qualitative methods.
This research complying academic standards aims at serving the
practical business needs in the companies shaping the future of
communications: the CSPs and the software developers - sometimes
found in a single enterprise.
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