This book provides a hard-working handbook on assessing situations
and pinpointing the appropriate techniques for any given
circumstance. There's great real-life advice, including details on
how to negotiate at restaurants and hotels. Negotiation is not just
a process; it's an attitude - one that we all can learn. Patrick
Collins, an internationally recognised expert on the subject,
offers an original, comprehensive guide to maximising negotiation
skills, whether in a one-on-one encounter or a larger, more formal
negotiating session. Collins explains what negotiation is and isn't
and discusses ways to overcome fear, strategies for gaining the
upper hand by manipulating the environment and tactics tailored to
negotiation type.
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