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Segmentation Strategies for Hospitality Managers - Target Marketing for Competitive Advantage (Hardcover)
Loot Price: R4,482
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Segmentation Strategies for Hospitality Managers - Target Marketing for Competitive Advantage (Hardcover)
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Get the competitive edge in a fierce market! Effective market
segmentation approaches can show a company which customer group is
most profitable and how to best serve their needs. Segmentation
Strategies for Hospitality Managers: Target Marketing for
Competitive Advantage is a marketing primer whose time has come,
teaching segmentation approaches that can make a difference where
it really countsthe bottom line. Introductory to intermediate level
hospitality managers and students are provided with easy-to-follow
explanations and effective learning exercises that will help them
grasp segmentation concepts and strategies quickly. Unlike other
hospitality marketing textbooks out there, this book persistently
focuses specifically on segmentation and positioning strategies.
Segmentation Strategies for Hospitality Managers effectively tells
how to best use the integrated resources of a hospitality firm to
gain and maintain the competitive edge. Examples are taken from the
hotel, restaurant, and airline industries to give a well-rounded
view of the industry's practical and productive use of segmentation
strategies. The text explains advantages and limitations of various
segmentation strategies such as relationship or niche marketing to
help assist managers in their own future decision-making process.
Detailed chapter summaries and challenging end-of-chapter exercises
further reinforce each chapter's concepts and approaches. Extensive
references, several illustrative figures and tables, and specific
case examples from various hospitality sectors are included. Topics
in Segmentation Strategies for Hospitality Managers include:
positioning strategy niche marketing relationship marketing
marketing trends technology's impact on the hospitality industry
special issues in segmentation strategy (including integration of
segmentation strategy with branding, yield management, and IT
strategy) and more! Segmentation Strategies for Hospitality
Managers is a resource certain to be used again and again and is
perfect for hospitality managers, marketing and hospitality
educators, hospitality and travel and tourism students, and
business school students world wide.
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