Since the operations manager of today is faced with global
scenarios, people and cultural skills have become more critical for
success than analytical tools in a global 21st century. The main
themes in production and operations management are operations
strategy, productivity, and quality. These themes are manipulated
to serve those involved in production and operations management
including employees, customers, and owners. Experienced operations
managers recognize that they accomplish their goals through people,
and that the skills in dealing with people are often neglected.
This operations book focuses on a new type of human-centered
production management designed to broaden the operations managers'
thinking in the human interactions area, and to expand
problem-solving processes geographically from domestic to
global.
This work should be of interest to CEOs and corporate and
departmental executives who deal with operations and productions.
Individuals in academic areas dealing with management, operations
management, international business, and organizational behavior
should also find this book of interest.
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