An in-depth analysis of how the Fortune 1000 companies have dealt with the strategic use of computers and communications, what applications have been successful and which have faltered, and how upcoming technologies will provide the foundation for a new generation of strategic applications.

Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge blends theory and practice to provide practical knowledge and guidelines to enterprises wishing to understand the importance of managing documents to their operations along with presentation of document content to facilitate business planning and operations support. This book gives extensive pointers to those who propose to embark upon the implementation of integrated document management systems and to embrace Web content management within a life cycle framework covering document creation to Web publication.

Dynamic Systems Modelling and Optimal Control explores the applications of oil field development, energy system modelling, resource modelling, time varying control of dynamic system of national economy, and investment planning.

This proceedings volume highlights the role and importance of Operational Research (OR) in the digital era and the underlying ICT challenges. The selected papers cover recent advances in all branches of operational research, mathematical modeling and decision making. It covers a wide range of key areas from digital economy, to supply chain management, and also finance. The book adopts an applied perspective that covers the contributions of OR in the broad field of business and economics linked with the discipline of computer science. The chapters are based on papers presented at the 6th International Symposium & 28th National Conference on Operational Research. Although the conference is organized by the Hellenic Operational Research Society (HELORS), the contributions in this book promotes international co-operation among researchers and practitioners working in the field.

This book presents a unique approach to stream data mining. Unlike the vast majority of previous approaches, which are largely based on heuristics, it highlights methods and algorithms that are mathematically justified. First, it describes how to adapt static decision trees to accommodate data streams; in this regard, new splitting criteria are developed to guarantee that they are asymptotically equivalent to the classical batch tree. Moreover, new decision trees are designed, leading to the original concept of hybrid trees. In turn, nonparametric techniques based on Parzen kernels and orthogonal series are employed to address concept drift in the problem of non-stationary regressions and classification in a time-varying environment. Lastly, an extremely challenging problem that involves designing ensembles and automatically choosing their sizes is described and solved. Given its scope, the book is intended for a professional audience of researchers and practitioners who deal with stream data, e.g. in telecommunication, banking, and sensor networks.

This book describes the setup of digital enterprises and how to manage them, focusing primarily on the important knowledge and essential understanding of digital enterprise management required by managers and decision makers in organizations. It covers ten essential knowledge areas of this field: * Foundation of Digital Enterprise * Technology Foundation and Talent Management for Digital Enterprise * Digital Enterprise Strategy Planning and Implementation * B2C Digital Enterprise: E-tailing * B2C Digital Enterprise: E-Services * B2B Digital Enterprise and Supply Chain * Digital Platforms * Digital Marketing and Advertising * Digital Payment Systems * Mobile Enterprise Overall, this text provides the reader with the basics to understand the rapid development of digitization, facilitated by the dramatic advancements in digital technologies, extensively connected networks, and wider adoption of computing devices (especially mobile devices), as more and more organizations are realizing the strategic importance of digitization (e.g., sustainable growth of the organization, competitive advantage development and enhancement) and are embarking on digital enterprise.

This book identifies, analyzes and discusses the current trends of digitalized, decentralized, and networked physical value creation by focusing on the particular example of 3D printing. In addition to evaluating 3D printing's disruptive potentials against a broader economic background, it also addresses the technology's potential impacts on sustainability and emerging modes of bottom-up and community-based innovation. Emphasizing these topics from economic, technical, social and environmental perspectives, the book offers a multifaceted overview that scrutinizes the scenario of a fundamental transition: from a centralized to a far more decentralized system of value creation.

Managing Corporate Information Systems Evolution and Maintenance addresses the recent developments of systems maintenance research and practices ranging from technicality of systems evolution to managerial aspects of the topic. It includes very contemporary issues such as evolving legacy systems to e-business, applying patterns for reengineering legacy systems to web, architectural recovery of legacy systems, evolving legacy systems into software components. The book offers insight on how information systems evolution and maintenance could be initiated, managed, and engineered. The book is a collection of new ideas, latest techniques and experiences in systems evolution and maintenance.

The proliferation of computers in business requires increased managerial expertise in decision support systems and expert systems. Managers, executives, and scholars will find this in-depth examination of the latest tools and technologies available for decision support invaluable. The book provides a clear and complete discussion of the foundations and management applications of decision support, expert systems, artificial intelligence, and other management support systems. Practical examples are provided throughout, giving the business professional a useful tool for evaluating and utilizing the variety of decision support and information technologies available. In addition, Bidgoli explores the growing field of applicable artificial intelligence, including expert systems, fuzzy logic, and neural networks. This book enhances expertise in a succinct, practical, and readable way.

Knowledge management has been growing in importance and popularity as a research topic and business initiative. ""Knowledge Management in Modern Organizations"" documents the latest key issues of knowledge management. The innovative chapters in this book discuss the philosophical foundations of knowledge management, serving as a viable resource for academicians, practitioners, researchers, and students. ""Knowledge Management in Modern Organizations"" depicts a global perspective as the contributors come from Asia, Europe, the Middle East, and the United States, and adds value to any course focused on KM in organizations.

This book presents the proceedings of the 2nd Pacific Rim Statistical Conference for Production Engineering: Production Engineering, Big Data and Statistics, which took place at Seoul National University in Seoul, Korea in December, 2016. The papers included discuss a wide range of statistical challenges, methods and applications for big data in production engineering, and introduce recent advances in relevant statistical methods.

Building and Managing Enterprise-Wide Portals discusses the technology behind portals and grid networks, gives information to the history behind grid technology evolution, and supplies the reader with the knowledge to make qualified managerial decisions. This book looks at next-generation computing platforms and global cyber-infrastructure for solving large-scale problems in science, engineering, and business. ""Building and Managing Enterprise-Wide Portals"" includes a diverse range of topics, such as deployment considerations, facilities and tools for creating and managing grid and portal applications, including tools for visually linking corporate databases into grid or portal applications. This book also provides an overview of other web technologies, such as EJB and servlets, while comparing them to portals and grids and suggesting how to approach various analysis and design challenges.

This book develops a common understanding between the client and the provider in each of the four stages of strategic outsourcing. These stages range from discovery, where the parties envision their future collaboration; planning, where they lay the ground work for the contract and the project; building, where they effectively carry out the work; and lastly to running, where they orchestrate the relationship on a daily basis to ensure that the new, enlarged company achieves the results sought. In a simple yet direct style, it highlights the dos and don'ts the parties should bear in mind at each stage of the process and combines both the client's and the provider's perspectives by comparing their respective involvement at each stage of the process and considering, equally, their obligations in establishing a balanced relationship. The book is primarily intended for those in the private sector with experience of dealing with complex outsourcing situations and who are looking for the small or bigger differentiators that will support their decisions and actions. The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers. However, it is also useful for anybody involved in outsourcing who is seeking to develop a global understanding of the main processes and roles upstream and downstream in the chain.

This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30 year publication history of the Journal of Information Technology (JIT).

This book highlights some of the most fascinating current uses, thought-provoking changes, and biggest challenges that Big Data means for our society. The explosive growth of data and advances in Big Data analytics have created a new frontier for innovation, competition, productivity, and well-being in almost every sector of our society, as well as a source of immense economic and societal value. From the derivation of customer feedback-based insights to fraud detection and preserving privacy; better medical treatments; agriculture and food management; and establishing low-voltage networks - many innovations for the greater good can stem from Big Data. Given the insights it provides, this book will be of interest to both researchers in the field of Big Data, and practitioners from various fields who intend to apply Big Data technologies to improve their strategic and operational decision-making processes.

This book presents a comprehensive introduction to Integrated Business Planning (IBP), building on practitioner's experience and showcasing the value gains when moving from disconnected planning to IBP. It also proposes a road map for the transformation of planning, including technological initiatives, business priorities and organizational processes, and demonstrates how to motivate different IBP stakeholders to work together, when and how to connect strategic (to be understood as long term SC&O), tactical and operational planning and how to leverage functional and data integration features of SAP IBP. Real-world business-process use cases help to show the practical implications of implementing SAP IBP. Furthermore the book explores new capabilities, talent acquisition and retention, career development leadership, IBP Center of Expertise. A discussion of how disruptive technology trends like big data, Internet of Things, machine learning and artificial intelligence can influence IBP now and in the near future rounds out the book.

The field of enterprise systems integration is constantly evolving, as every new technology that is introduced appears to make all previous ones obsolete. Despite this continuous evolution, there is a set of underlying concepts and technologies that have been gaining an increasing importance in this field. Examples are asynchronous messaging through message queues, data and application adapters based on XML and Web services, the principles associated with the service-oriented architecture (SOA), service composition, orchestrations, and advanced mechanisms such as correlations and long-running transactions. Today, these concepts have reached a significant level of maturity and they represent the foundation over which most integration platforms have been built.

This book addresses integration with a view towards supporting business processes. From messaging systems to data and application adapters, and then to services, orchestrations, and choreographies, the focus is placed on the connection between systems and business processes, and particularly on how it is possible to develop an integrated application infrastructure in order to implement the desired business processes. For this purpose, the text follows a layered, bottom-up approach, with application-oriented integration at the lowest level, followed by service-oriented integration and finally completed by process-oriented integration at the topmost level. The presentation of concepts is accompanied by a set of instructive examples using state-of-the-art technologies such as Java Message Service (JMS), Microsoft Message Queuing (MSMQ), Web Services, Microsoft BizTalk Server, and the Business Process Execution Language (BPEL).

The book is intended as a textbook for advance undergraduate or beginning graduate students in computer science, especially for those in an information systems curriculum. IT professionals with a background in programming, databases and XML will also benefit from the step-by-step description of the various integration levels and the related implementation examples.

This book presents a comprehensive and up-to-date treatise of a range of methodological and algorithmic issues. It also discusses implementations and case studies, identifies the best design practices, and assesses data analytics business models and practices in industry, health care, administration and business.Data science and big data go hand in hand and constitute a rapidly growing area of research and have attracted the attention of industry and business alike. The area itself has opened up promising new directions of fundamental and applied research and has led to interesting applications, especially those addressing the immediate need to deal with large repositories of data and building tangible, user-centric models of relationships in data. Data is the lifeblood of today's knowledge-driven economy.Numerous data science models are oriented towards end users and along with the regular requirements for accuracy (which are present in any modeling), come the requirements for ability to process huge and varying data sets as well as robustness, interpretability, and simplicity (transparency). Computational intelligence with its underlying methodologies and tools helps address data analytics needs.The book is of interest to those researchers and practitioners involved in data science, Internet engineering, computational intelligence, management, operations research, and knowledge-based systems.

In scheduling theory, the models that have attracted considerable attention during the last two decades allow the processing times to be variable, i.e., to be subjected to various effects that make the actual processing time of a job dependent on its location in a schedule. The impact of these effects includes, but is not limited to, deterioration and learning. Under the first type of effect, the later a job is scheduled, the longer its actual processing time becomes. In the case of learning, delaying a job will result in shorter processing times. Scheduling with Time-Changing Effects and Rate-Modifying Activities covers and advances the state-of-the-art research in this area. The book focuses on single machine and parallel machine scheduling problems to minimize either the maximum completion time or the sum of completion times of all jobs, provided that the processing times are subject to various effects. Models that describe deterioration, learning and general non-monotone effects to be considered include positional, start-time dependent, cumulative and their combinations, which cover most of the traditionally used models. The authors also consider more enhanced models in which the decision-maker may insert certain Rate-Modifying Activities (RMA) on processing machines, such as for example, maintenance or rest periods. In any case, the processing times of jobs are not only dependent on effects mentioned above but also on the place of a job in a schedule relative to an RMA. For most of the enhanced models described in the book, polynomial-time algorithms are presented which are based on similar algorithmic ideas such as reduction to linear assignment problems (in a full form or in a reduced form), discrete convexity, and controlled generation of options.

This book describes pragmatic instruments and methods that enable business experts and software engineers to develop a common understanding of the software to be created, to determine their key requirements, and to manage the project in a way that fosters trust, encourages innovation and distributes risk fairly between clients and contractors. After an introduction to the fundamentals of agile software development in Part I, Part II describes the Interaction Room, an actual room where digitalization and mobilization strategies are developed, where technology potentials are evaluated, where software projects are planned and managed, and where business and technical stakeholders can communicate face to face, visualize complex relationships intuitively, and highlight value, effort and risk drivers that are keys to the project's success. After addressing these constructive aspects, the book focuses on the commercial aspects of software development: The adVANTAGE contract model described in Part III ensures that the insight-driven innovation process of software development does not just function, but is allowed to flourish in a trusted client-contractor relationship. Even though software contracting and construction may be grounded in two different academic disciplines, they are inseparable in practice, and how they interact is illustrated in the case study of developing a private health insurance benefit system in Part IV. Ultimately though, the success of every software project depends on the skills of the stakeholders. Part V therefore describes the qualification profile that software engineers and domain experts have to satisfy today. This book is aimed at CIOs, project managers and software engineers in industrial software development practice who want to learn how to effectively deal with the inevitable uncertainty of complex projects, who want to achieve higher levels of understanding and cooperation in their relationships with clients and contractors, and who want to run lower-risk software projects despite their inherent uncertainties.

This edited two-volume collection presents the most interesting and compelling articles pertaining to the formulation of research methods used to study information systems from the 30-year publication history of the Journal of Information Technology .

This book presents a key solution for current and future technological issues, adopting an integrated system approach with a combination of software engineering applications. Focusing on how software dominates and influences the performance, reliability, maintainability and availability of complex integrated systems, it proposes a comprehensive method of improving the entire process. The book provides numerous qualitative and quantitative analyses and examples of varied systems to help readers understand and interpret the derived results and outcomes. In addition, it examines and reviews foundational work associated with decision and control systems for information systems, to inspire researchers and industry professionals to develop new and integrated foundations, theories, principles, and tools for information systems. It also offers guidance and suggests best practices for the research community and practitioners alike. The book's twenty-two chapters examine and address current and future research topics in areas like vulnerability analysis, secured software requirements analysis, progressive models for planning and enhancing system efficiency, cloud computing, healthcare management, and integrating data-information-knowledge in decision-making. As such it enables organizations to adopt integrated approaches to system and software engineering, helping them implement technological advances and drive performance. This in turn provides actionable insights on each and every technical and managerial level so that timely action-based decisions can be taken to maintain a competitive edge. Featuring conceptual work and best practices in integrated systems and software engineering applications, this book is also a valuable resource for all researchers, graduate and undergraduate students, and management professionals with an interest in the fields of e-commerce, cloud computing, software engineering, software & system security and analysis, data-information-knowledge systems and integrated systems.

As a fundamental change that is very large in scope, net centricity remains a main topic of debate among defense enterprises, industries, and contracting organizations. Net Centricity and Technological Interoperability in Organizations: Perspectives and Strategies provides understanding on the achievement of interoperability among organizations, focusing on new structural design concepts. A leading reference source for practitioners, academicians, and researchers involved in related fields of net centricity, this innovative publication is exceptional in its integration and explanation of complex topics.

The e-commerce revolution has allowed many organizations around the world to become more effective and efficient in managing their resources. Through the use of e-commerce many businesses can now cut the cost of doing business with their customers in a speed that could only be imagined a decade ago. However, doing business on the Internet has opened up business to additional vulnerabilities and misuse. It has been estimated that the cost of misuse and criminal activities related to e-commerce now exceeds 10 billion dollars per year, and many experts predict that this number will increase in the future. IT Solutions Series: E-Commerce Security: Advice from Experts provides insight and practical knowledge obtained from industry leaders regarding the overall successful management of e-commerce practices and solutions.

This edited book provides a conceptual framework of managing flexibility in the areas of people, process, technology and business supported by researches/case applications in various types of flexibilities in business. The book is organized into following five parts: (i) Managing Flexibility; (ii) People Flexibility; (iii) Process Flexibility; (iv) Flexibility in Technology and Innovation Management; and (v) Business Flexibility. Managing flexibility at the level of people, process, technology and business encompasses the requirements of both choice and speed. The need for managing flexibility is growing to cope with the developments and challenges in the global business environment. This can be seen from reactive as well as proactive perspectives. Flexibility is a major dimension of business excellence and deals with a paradoxical view point such as stability and dynamism, continuity and change, centralization and decentralization, and so on. It needs to be managed at the levels of people, process, technology and various business functions and it is important to create flexibility at the level of people to create and manage flexibility in processes and technologies in order to support flexible business requirements.