The role of chief information officer (CIO) takes on many forms, and is contingent on many factors. Environmental factors such as size, industry, or organizational structure; senior managements interpretation of the value of information technology to the overall operation of the firm; and industry-based regulations, all contribute to the function of this role.Strategic Use of Information Technology for Global Organizations provides valuable insights into the role of CIOs, their necessary interaction with other parts of the organization and the external relationships with vendors and suppliers. Strategic Use of Information Technology for Global Organizations emphasizes the need for balance between management and technology in the role of CIO. It focuses on this role as not only an expert on information technology, but as a leader in the appropriate application of IT.

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a roadmap to successful IT implementation. ""Cases on Information Technology and Business Process Reengineering"" presents a wide range of issues and challenges related to business process reengineering technologies and systems. This book gives practitioners, educators, and students an understanding of business process reengineering difficulties, and presents solutions discovered by organizations worldwide.

Today's competitive business environment poses a wide range of challenges to successful quality, safety, and environmental management systems. While many organizations create their management systems based on the requirements of their respective areas, integrating management systems provides the most effective solution to the challenges these organizations face. Integrated Management Systems: Leading Strategies and Solutions assists readers in the successful integration of their safety, quality, and environmental management systems. Using examples taken from a wide and diverse range of business situations, authors Terri Andrews and Wayne Pardy weave together a management system roadmap that can be used by any HSEQ practitioner, from the beginner to the seasoned industry professional. This book explores the many different management system options currently available, examines the requirements of the various management systems, explains the differences and similarities in the various approaches to management systems, and suggests practices and tools to help managers implement an integrated approach in order to reduce redundancies, streamline processes, and optimize resources. It includes an in-depth analysis of corporate culture and behavioral factors that affect management systems, and it employs a wide range of practical examples that any safety, quality, and environmental management practitioner can relate to. This book benefits health, safety, environmental management, and quality management practitioners and professionals, especially those who design and implement systems for the successful management of their safety and environmental performance, and for quality management requirements, customer service, and customer satisfaction.

Financial markets are witnessing an unprecedented explosion in the availability of data, and the firms that survive will be able to leverage this information to increase their profit and expand their opportunities in a global world. Large firms must build their own datacenters to manage this data. In such an environment, the CIO s ability is crucial to lead an effective data strategy to capture, process, and connect data to all the relevant lines of business. At the core of this strategy lies the datacenter - the repository of all information. While there are books that discuss the mechanics, hardware and technicalities of datacenters, no book has yet made the connection between enterprise strategy and datacenter investment, design and management. Next Generation DataCenters in Financial Services is a solution driven book for management that demonstrates how to leverage technology to manage the seemingly infinite amount of data available today. Each chapter offers cutting-edge management and technology solutions to effectively manage data through datacenters.
Presents cutting-edge technology solutions not available in one place until now
Includes step-by-step instructions on how to implement a datacenter strategy based on the author s recent success with Wachovia s datacenter
Demonstrates how business and IT can be aligned in financial services"

Cultural proximity consists in shared language, codes ,and norms of communication and exchange between actors. It is generally considered important for organizations, enhancing communication and facilitation interaction between actors. In such situation, diversity is often seen as a source of richness and originality. However, high levels of proximity might create some risk, leading to lock-in and inertia, with a negative impact on the innovativeness of the organization. While the role of cultural proximity is subject to much debate within organizations studies, a comprehensive understanding of cultural proximity remains elusive. This book explores the organizational implications of the concept of cultural proximity, delving into the managerial challenges posed by diversities and similarities in culture within a business environment using different levels of analysis. The key messages of the present book, grounded on original empirical evidence, can be summarized as follows: cultural proximity is a key factor for managing innovation in present times; innovation requires a deliberate orchestration of the dichotomy between cultural proximity/cultural diversity; there are specific circumstances where proximity can be beneficial for managers and entrepreneurs. The book will be of value to researchers, academics, managers, and students in the fields of management science, human resource management, innovation studies, and organizational studies.

Society's growing dependence on information technology for survival has elevated the importance of controlling and evaluating information systems. A sound plan for auditing information systems and the technology that supports them is a necessity for organizations to improve the IS benefits and allow the organization to manage the risks associated with technology. Auditing Information Systems gives a global vision of auditing and control, exposing the major techniques and methods. It provides guidelines for auditing the crucial areas of IT--databases, security, maintenance, quality, and communications.

Quality Management for IT Services: Perspectives on Business and Process Performance aims to reduce this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.

Education and research in the field of information technology management can prove problematic without the proper resources and tools on the most relevant issues, trends, and advancements. Selected Readings on Information Technology Management: Contemporary Issues supplements course instruction and student research with quality chapters focused on key issues concerning the management and utilization of information technology. Containing over 30 chapters from authors across the globe, these selected readings in areas such as information systems, knowledge management, and IT governance depict the most relevant and important areas of classroom discussion within the categories of Fundamental Concepts and Theories; Development and Design Methodologies; Tools and Technologies; Application and Utilization; Critical Issues; and Emerging Trends.

The 1980s and 1990s saw a growing interest in research and practice in information systems design and development from a human-centred perspective. This is an interest that is accelerated by the increase in organizations in which the human resource provides the means to key competitive advantage. This work is a compilation of contributed chapters by researchers and practitioners addressing the relationships between human activity, organizational issues and technology.

Technology is constantly changing the way enterprises conduct business by optimizing current practices. As information technology continues to evolve and become a prevalent feature in day-to-day activities within organizations, it has become necessary to manage these technologies in order to meet the strategic objectives of an organization. Strategic IT Governance and Alignment in Business Settings investigates emergent research methodologies involving the application of information technology in organizations. Focusing on best practices, implementation issues, and empirical research within the field, this book is ideally suited for researchers, academics, students, and practitioners interested in the governance, strategy, architecture, and management of information systems.

Human, Social, and Organizational Aspects of Health Information Systems offers an evidence-based management approach to issues associated with the human and social aspects of designing, developing, implementing, and maintaining health information systems across a healthcare organization - specific to an individual, team, organizational, system, and international perspective. Integrating knowledge from multiple levels, this book will benefit scholars and practitioners from the medical information, health service management, information technology arenas.

Free/libre open source software (FLOSS) ecosystems such as Linux have had a tremendous impact on computing and society and have captured the attention of businesses, researchers, and policy makers. Research on FLOSS has been ongoing for almost two decades. From an economic perspective, the most common topics involve motivation and organization. As commercial participation in FLOSS has become common, the question of how to combine FLOSS practice with commercial practice has been the subject of research, particularly with a view to understanding how to ensure sustainability of the ecosystem. This book is based on a Shonan meeting on FLOSS ecosystem sustainability held in June 2017. The meeting brought together a blend of established and young researchers who were actively studying the FLOSS phenomenon. These researchers were drawn from a variety of disciplines including software engineering, human computer interaction, information systems, computer-supported cooperative work, data mining, cognitive science, psychology, operations research, and management. Industry practitioners who were active in the FLOSS space also participated. This book presents the results of discussion on fundamental questions related to the impact and sustainability of FLOSS ecosystems, including: * How does an ecosystem form? How do different stakeholders work together to form a community that develops and maintains valuable and freely available software, and how does an ecosystem with millions of repositories and developers operate given the lack of centralized planning? * How does an ecosystem evolve in response to the environment as technology and needs evolve over time? * How do newcomers learn the protocols and practices of an ecosystem? How would they sustain the ecosystem? What is the relationship between people and ecosystem sustainability?

Education and research in the field of strategic information technology can prove problematic without the proper resources and tools on the most relevant issues, trends, and advancements. Selected Readings on Strategic Information Systems supplements course instruction and student research with quality chapters focused on key issues concerning information technology in support of the strategic management of organizations. Containing over 30 chapters from authors across the globe, these selected readings in areas such as decision science, enterprise resource planning, and knowledge management depict the most relevant and important areas of classroom discussion within the categories of Fundamental Concepts and Theories; Development and Design Methodologies; Tools and Technologies; Application and Utilization; Critical Issues; and Emerging Trends.

Healthcare Information Systems and Informatics: Research and Practices compiles estimable knowledge on the research of information systems and informatics applications in the healthcare industry. This book addresses organizational issues, including technology adoption, diffusion, and acceptance, as well as cost benefits and cost effectiveness, of advancing health information systems and informatics applications as innovative forms of investment in healthcare. Rapidly changing technology and the complexity of its applications make this book an invaluable resource to researchers and practitioners in the healthcare fields.

This book contains state-of-the-art research studies on the concepts, theory, processes, and real world applications of geographical information systems (GIS) in business. Its chapters are authored by many of the leading experts in applying GIS and geospatial science to business. This book utilizes a wide variety of approaches and methodologies including conceptual theory development, research frameworks, quantitative and qualitative methods, case studies, systems design, DSS theory, and geospatial analysis combined with point-of-sale. Since relatively little research has been published on GIS in business, this volume is pioneering and is the principal compendium of the latest research in this area. Geographic Information Systems in Business will impact not only the underlying definitions, concepts, and theories of GIS in business and industry, but its practice as well.

This book has a focus on the development and deployment of the Industrial Internet of Things (IIoT) paradigm, discussing frameworks, methodologies, benefits and limitations, as well as providing case studies of employing the IoT vision in the industrial domain. IIoT is becoming an attractive business reality for many organisations such as manufacturing, logistics, oil and gas, energy and other utilities, mining, aviation, and many more. The opportunities for this paradigm are huge, and according to one report, the IIoT market is predicted to reach $125 billion by 2021. The driving philosophy behind the IIoT is that smart machines are better than humans at accurately capturing, analysing and communicating real-time data. The underlying technologies include distributed computing, machine learning, artificial intelligence, and machine-to-machine communication, with a typical IIoT system consisting of intelligent systems (applications, controllers, sensors, and security mechanisms), data communication infrastructure (cloud computing, edge computing, etc.), data analytics (to support business intelligence and corporate decision making), and most importantly the human element. The promised benefits of the IIoT include enhanced safety, better reliability, smart metering, inventory management, equipment tracking, and facilities management. There are, however, numerous issues that are also becoming the focus of active research, such as concerns regarding service availability, data security, and device communication. Lack of ubiquitous interoperability between heterogeneous devices is also a major concern. This book intends to fill a gap in the IIoT literature by providing the scientific contributions and latest developments from researchers and practitioners of international repute, focusing on frameworks, methodologies, benefits, and inherent issues/barriers to connected environments, especially in industrial settings. The intended audience includes network specialists, hardware engineers, and security experts who wish to adopt newer approaches for device connectivity, IoT security, and sensor-based devices design. University level students, researchers and practitioners will also find the latest innovation in technology and newer approaches relevant to the IIoT from a distributed computing perspective.

In recent years, the focus of environmental responsibility has shifted toward companies and a variety of highly specific, heterogeneous solutions for different environmental issues have been created. These solutions comprise a special category of information systems, termed Corporate Environmental Management Information Systems (CEMIS). Corporate Environmental Management Information Systems: Advancements and Trends addresses the continuing need for companies to take a holistic and strategic approach towards material and energy efficiency, emission and waste reduction, recycling, stakeholder engagement, and legal compliance. As Corporate Environmental Management Information Systems that support only operational goals are becoming obsolete, the need for a reference redefining these systems to provide integrated solutions to environmental and economic problems is needed.

Education and research in the field of information technology and business systems management can prove problematic without the proper resources and tools on the most relevant issues, trends, and advancements. Selected Readings on Information Technology and Business Systems Management supplements course instruction and student research with quality chapters focused on key issues concerning technology in business. Containing over 30 chapters from authors across the globe, these selected readings in areas such as e-business, mobile marketing, and information resources management depict the most relevant and important areas of classroom discussion within the categories of Fundamental Concepts and Theories; Development and Design Methodologies; Tools and Technologies; Application and Utilization; Critical Issues; and Emerging Trends.

Electronic participation is an emerging and growing research area that makes use of internet solutions to enhance citizens' participation in government processes in order to provide a fair and efficient society. This book examines recommender-system technologies and voting advice applications as tools to enable electronic citizen participation during election campaigns. Further, making use of fuzzy classification, it provides an evaluation framework for eParticipation. A dynamic voting advice application developed for the 2017 Ecuador national election serves as a real-world case study to introduce readers to the practical implementation and evaluation issues. The book concludes with a comprehensive analysis of the 2017 election project based on altmetrics, Google Analytics and statistics from the case study.

There have arisen, in various settings, unmistakable calls for involvement of psychological factors in IT work, notably in development and deployment of information systems. Managing Psychological Factors in Information Systems Work: An Orientaion to Emotional Intelligence "pulls together" areas of existing involvement, to suggest yet new areas and to present an initial, and coherent vision and framework for, essentially, extending and humanizing the sphere of IT work. It may be indeed noteworthy that, while the Industrial Revolution may have moved the human person into intellectual predominance, the IT Revolution, with its recent calls for addressing and involving the "whole person," may indeed be initiating a re-centering of the human being in his/her essential core, giving rise to new consciousness, new vision and new, empowering experiences. May this book encourage the first few steps along a new and vivifying path!

Enterprise integration is a broad activity that involves solving a range of issues relating to business process definition, common data standards, architectural compatibility, technical interoperability, and organizational alignment. Enterprise Architecture and Integration: Methods, Implementation, and Technologies provides a detailed analysis of the important strategies for integrating IT systems into fields such as e-business and customer-relationship management. This Premier Reference Source supplies readers with a comprehensive survey of existing enterprise architecture and integration approaches, and presents case studies that illustrate best practices. It takes a holistic view of enterprise integration, describing innovative methods, tools, and architectures with which organizations can systematically achieve enterprise integration.

This book is specially designed to refresh and elevate the level of understanding of the foundational background in probability and distributional theory required to be successful in a graduate-level statistics program. Advanced undergraduate students and introductory graduate students from a variety of quantitative backgrounds will benefit from the transitional bridge that this volume offers, from a more generalized study of undergraduate mathematics and statistics to the career-focused, applied education at the graduate level. In particular, it focuses on growing fields that will be of potential interest to future M.S. and Ph.D. students, as well as advanced undergraduates heading directly into the workplace: data analytics, statistics and biostatistics, and related areas.

This book presents current developments in smart city research and application regarding the management of manufacturing systems, Industry 4.0, transportation, and business management. It suggests approaches to incorporating smart city innovations into manufacturing systems, with an eye towards competitiveness in a global environment. The same pro-innovative approach is then applied to business and cooperation management. The authors also present smart city transportation solutions including vehicle data processing/reporting system, mobile application for fleet managers, bus drivers, bus passengers and special applications for smart city buses like passenger counting system, IP cameras, GPS system etc. The goal of the book is to establish channels of communication and disseminate knowledge among researchers and professionals working on smart city research and application. Features contributions on a variety of topics related to smart cities from global researchers and professionals in a wide range of sectors; Presents topics relating to smart cities such as manufacturing, business, and transportation; Includes expanded selected papers from EAI International Conference on Management of Manufacturing Systems (MMS 2016), EAI Industry of Things and Future Technologies Conference - Mobility IoT 2016 and International Conference on Smart Electric Vehicles and Vehicular Ad-hoc NETworks (SEVNET).

Data Intensive Distributed Computing: Challenges and Solutions for Large-scale Information Management focuses on the challenges of distributed systems imposed by data intensive applications and on the different state-of-the-art solutions proposed to overcome such challenges. Providing hints on how to manage low-level data handling issues when performing data intensive distributed computing, this publication is ideal for scientists, researchers, engineers, and application developers, alike. With the knowledge of the correct data management techniques for their applications, readers will be able to focus on their primary goal, assured that their data management needs are handled reliably and efficiently.