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Books > Business & Economics > Business & management > Business mathematics & systems

Artificial Intelligence Techniques for a Scalable Energy Transition - Advanced Methods, Digital Technologies, Decision Support... Artificial Intelligence Techniques for a Scalable Energy Transition - Advanced Methods, Digital Technologies, Decision Support Tools, and Applications (Hardcover, 1st ed. 2020)
Moamar Sayed-Mouchaweh
R3,599 Discovery Miles 35 990 Ships in 10 - 15 working days

This book presents research in artificial techniques using intelligence for energy transition, outlining several applications including production systems, energy production, energy distribution, energy management, renewable energy production, cyber security, industry 4.0 and internet of things etc. The book goes beyond standard application by placing a specific focus on the use of AI techniques to address the challenges related to the different applications and topics of energy transition. The contributions are classified according to the market and actor interactions (service providers, manufacturers, customers, integrators, utilities etc.), to the SG architecture model (physical layer, infrastructure layer, and business layer), to the digital twin of SG (business model, operational model, fault/transient model, and asset model), and to the application domain (demand side management, load monitoring, micro grids, energy consulting (residents, utilities), energy saving, dynamic pricing revenue management and smart meters, etc.).

Neuroeconomic and Behavioral Aspects of Decision Making - Proceedings of the 2016 Computational Methods in Experimental... Neuroeconomic and Behavioral Aspects of Decision Making - Proceedings of the 2016 Computational Methods in Experimental Economics (CMEE) Conference (Hardcover, 1st ed. 2017)
Kesra Nermend, Malgorzata Atuszynska
R6,989 Discovery Miles 69 890 Ships in 12 - 17 working days

This proceedings volume presents the latest scientific research and trends in experimental economics, with particular focus on neuroeconomics. Derived from the 2016 Computational Methods in Experimental Economics (CMEE) conference held in Szczecin, Poland, this book features research and analysis of novel computational methods in neuroeconomics. Neuroeconomics is an interdisciplinary field that combines neuroscience, psychology and economics to build a comprehensive theory of decision making. At its core, neuroeconomics analyzes the decision-making process not only in terms of external conditions or psychological aspects, but also from the neuronal point of view by examining the cerebral conditions of decision making. The application of IT enhances the possibilities of conducting such analyses. Such studies are now performed by software that provides interaction among all the participants and possibilities to register their reactions more accurately. This book examines some of these applications and methods. Featuring contributions on both theory and application, this book is of interest to researchers, students, academics and professionals interested in experimental economics, neuroeconomics and behavioral economics.

From Curve Fitting to Machine Learning - An Illustrative Guide to Scientific Data Analysis and Computational Intelligence... From Curve Fitting to Machine Learning - An Illustrative Guide to Scientific Data Analysis and Computational Intelligence (Hardcover, 2nd ed. 2016)
Achim Zielesny
R7,786 Discovery Miles 77 860 Ships in 12 - 17 working days

This successful book provides in its second edition an interactive and illustrative guide from two-dimensional curve fitting to multidimensional clustering and machine learning with neural networks or support vector machines. Along the way topics like mathematical optimization or evolutionary algorithms are touched. All concepts and ideas are outlined in a clear cut manner with graphically depicted plausibility arguments and a little elementary mathematics.The major topics are extensively outlined with exploratory examples and applications. The primary goal is to be as illustrative as possible without hiding problems and pitfalls but to address them. The character of an illustrative cookbook is complemented with specific sections that address more fundamental questions like the relation between machine learning and human intelligence.All topics are completely demonstrated with the computing platform Mathematica and the Computational Intelligence Packages (CIP), a high-level function library developed with Mathematica's programming language on top of Mathematica's algorithms. CIP is open-source and the detailed code used throughout the book is freely accessible.The target readerships are students of (computer) science and engineering as well as scientific practitioners in industry and academia who deserve an illustrative introduction. Readers with programming skills may easily port or customize the provided code. "'From curve fitting to machine learning' is ... a useful book. ... It contains the basic formulas of curve fitting and related subjects and throws in, what is missing in so many books, the code to reproduce the results.All in all this is an interesting and useful book both for novice as well as expert readers. For the novice it is a good introductory book and the expert will appreciate the many examples and working code". Leslie A. Piegl (Review of the first edition, 2012).

Advances in Digital Marketing and eCommerce - Second International Conference, 2021 (Hardcover, 1st ed. 2021): Francisco J.... Advances in Digital Marketing and eCommerce - Second International Conference, 2021 (Hardcover, 1st ed. 2021)
Francisco J. Martinez-Lopez, David Lopez Lopez
R4,880 Discovery Miles 48 800 Ships in 10 - 15 working days

This book highlights the latest research articles presented at the second Digital Marketing & eCommerce Conference in June 2021. Papers include a diverse set of digital marketing and eCommerce-related topics such as user psychology and behavior in social commerce, influencer marketing in social commerce, social media monetization strategies, social commerce characteristics and their impact on user behavior, branding on social media, social media-based business models, user privacy and security protection on social media, social video marketing and commerce, among other topics.

From Stochastic Calculus to Mathematical Finance - The Shiryaev Festschrift (Hardcover, 2006 ed.): Yu. Kabanov, R. Liptser, J.... From Stochastic Calculus to Mathematical Finance - The Shiryaev Festschrift (Hardcover, 2006 ed.)
Yu. Kabanov, R. Liptser, J. Stoyanov
R1,745 Discovery Miles 17 450 Ships in 10 - 15 working days

Dedicated to the Russian mathematician Albert Shiryaev on his 70th birthday, this is a collection of papers written by his former students, co-authors and colleagues. The book represents the modern state of art of a quickly maturing theory and will be an essential source and reading for researchers in this area. Diversity of topics and comprehensive style of the papers make the book attractive for PhD students and young researchers.

Statistical Analysis of Management Data (Hardcover, 2nd ed. 2010): Hubert Gatignon Statistical Analysis of Management Data (Hardcover, 2nd ed. 2010)
Hubert Gatignon
R3,268 Discovery Miles 32 680 Ships in 10 - 15 working days

"Statistical Analysis of Management Data" provides a comprehensive approach to multivariate statistical analyses that are important for researchers in all fields of management, including finance, production, accounting, marketing, strategy, technology, and human resources. This book is especially designed to provide doctoral students with a theoretical knowledge of the concepts underlying the most important multivariate techniques and an overview of actual applications. It offers a clear, succinct exposition of each technique with emphasis on when each technique is appropriate and how to use it. This second edition, fully revised, updated, and expanded, reflects the most current evolution in the methods for data analysis in management and the social sciences. In particular, it places a greater emphasis on measurement models, and includes new chapters and sections on:

confirmatory factor analysis

canonical correlation analysis

cluster analysis

analysis of covariance structure

multi-group confirmatory factor analysis and analysis of covariance structures.

Featuring numerous examples, the book may serve as an advanced text or as a resource for applied researchers in industry who want to understand the foundations of the methods and to learn how they can be applied using widely available statistical software.

Make-to-Order Assembly Management (Hardcover, 2001 ed.): Rainer Kolisch Make-to-Order Assembly Management (Hardcover, 2001 ed.)
Rainer Kolisch
R3,185 Discovery Miles 31 850 Ships in 10 - 15 working days

The book is concerned with production planning problems arising in the context of make-to-order assembly. After introducing the general decision context, a survey of the relevant literature in the fields of assembly management, make-to-order manufacturing, and project scheduling is given. The main part of the book provides a hierarchical planning approach with three levels: order selection, manufacturing planning, and operations scheduling. The decision problem of each level is carefully elaborated and stated in terms of a mathematical programme. Suited solution procedures such as list scheduling, tabu search, and linear programming are proposed and experimentally tested.

New Technology, Big Data and the Law (Hardcover, 1st ed. 2017): Marcelo Corrales, Mark Fenwick, Nikolaus Forgo New Technology, Big Data and the Law (Hardcover, 1st ed. 2017)
Marcelo Corrales, Mark Fenwick, Nikolaus Forgo
R5,840 Discovery Miles 58 400 Ships in 12 - 17 working days

This edited collection brings together a series of interdisciplinary contributions in the field of Information Technology Law. The topics addressed in this book cover a wide range of theoretical and practical legal issues that have been created by cutting-edge Internet technologies, primarily Big Data, the Internet of Things, and Cloud computing. Consideration is also given to more recent technological breakthroughs that are now used to assist, and - at times - substitute for, human work, such as automation, robots, sensors, and algorithms. The chapters presented in this edition address these issues from the perspective of different legal backgrounds. The first part of the book discusses some of the shortcomings that have prompted legislators to carry out reforms with regard to privacy, data protection, and data security. Notably, some of the complexities and salient points with regard to the new European General Data Protection Regulation (EU GDPR) and the new amendments to the Japan's Personal Information Protection Act (PIPA) have been scrutinized. The second part looks at the vital role of Internet intermediaries (or brokers) for the proper functioning of the globalized electronic market and innovation technologies in general. The third part examines an electronic approach to evidence with an evaluation of how these technologies affect civil and criminal investigations. The authors also explore issues that have emerged in e-commerce, such as Bitcoin and its blockchain network effects. The book aims to explain, systemize and solve some of the lingering legal questions created by the disruptive technological change that characterizes the early twenty-first century.

Knowledge Management - Concepts and Best Practices (Hardcover, 2nd ed. 2003): Kai Mertins, Peter Heisig, Jens Vorbeck Knowledge Management - Concepts and Best Practices (Hardcover, 2nd ed. 2003)
Kai Mertins, Peter Heisig, Jens Vorbeck
R3,274 Discovery Miles 32 740 Ships in 10 - 15 working days

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality.

Tabular Application Development for Information Systems - An Object-Oriented Methodology (Hardcover, 2001 ed.): Talib Damij Tabular Application Development for Information Systems - An Object-Oriented Methodology (Hardcover, 2001 ed.)
Talib Damij
R1,624 Discovery Miles 16 240 Ships in 10 - 15 working days

There is a myriad of different methodologies for transforming real-world scenarios into information system models. Moreover, this transformation process is critical not only for developing a successful information system, but also for helping users optimize their work and make their organizations more efficient. Tabular Application Development for Information Systems describes the workings and utility of Tabular Application Development (TAD) as an object-oriented methodology that uses tables to model the real world. Essentially, TAD entails collecting information about a real-world situation into tables, identifying and implementing changes by analyzingthe tabularized content, and then using the data gathered in the changed tables to develop the organization's information system. Given that tables can be easily surveyed and modified, analysts can locate almost immediately any information about business processes, work processes, activities, tasks, or events. In addition, the user can confidently proceed without misunderstandings and can quickly rectify any mistake or problem. Topics and features:*TAD's advantages over UML methodology in terms of simplicity, utility for either small or large information systems, and independence from the analyst*presents the subject of business process reengineering and information systems development from a new perspective*thorough descriptions of three case-study applications of TAD*briefly introduces all key object-oriented concepts*segments the TAD methodology into six clearly defined phases This book offers an essential exposition on the TAD method for information systems development and design. Practitioners and professionals in information science, computer science, and business process reengineering will find the work a highly useful resource when using TAD for rapid, efficient software development.

An Integrated Company-Wide Management System - Combining Lean Six Sigma with Process Improvement (Hardcover, 1st ed. 2019):... An Integrated Company-Wide Management System - Combining Lean Six Sigma with Process Improvement (Hardcover, 1st ed. 2019)
Souraj Salah, Abdur Rahim
R3,044 Discovery Miles 30 440 Ships in 10 - 15 working days

This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma - an essential element of management systems - it is a valuable resource for practitioners and academics alike.

Handbook of Big Data Technologies (Hardcover, 1st ed. 2017): Albert Y. Zomaya, Sherif Sakr Handbook of Big Data Technologies (Hardcover, 1st ed. 2017)
Albert Y. Zomaya, Sherif Sakr
R11,751 Discovery Miles 117 510 Ships in 12 - 17 working days

This handbook offers comprehensive coverage of recent advancements in Big Data technologies and related paradigms. Chapters are authored by international leading experts in the field, and have been reviewed and revised for maximum reader value. The volume consists of twenty-five chapters organized into four main parts. Part one covers the fundamental concepts of Big Data technologies including data curation mechanisms, data models, storage models, programming models and programming platforms. It also dives into the details of implementing Big SQL query engines and big stream processing systems. Part Two focuses on the semantic aspects of Big Data management including data integration and exploratory ad hoc analysis in addition to structured querying and pattern matching techniques. Part Three presents a comprehensive overview of large scale graph processing. It covers the most recent research in large scale graph processing platforms, introducing several scalable graph querying and mining mechanisms in domains such as social networks. Part Four details novel applications that have been made possible by the rapid emergence of Big Data technologies such as Internet-of-Things (IOT), Cognitive Computing and SCADA Systems. All parts of the book discuss open research problems, including potential opportunities, that have arisen from the rapid progress of Big Data technologies and the associated increasing requirements of application domains. Designed for researchers, IT professionals and graduate students, this book is a timely contribution to the growing Big Data field. Big Data has been recognized as one of leading emerging technologies that will have a major contribution and impact on the various fields of science and varies aspect of the human society over the coming decades. Therefore, the content in this book will be an essential tool to help readers understand the development and future of the field.

The Economic Function of a Stock Exchange (Hardcover, 2015 ed.): Robert A. Schwartz, John Aidan Byrne, Lauren Wheatley The Economic Function of a Stock Exchange (Hardcover, 2015 ed.)
Robert A. Schwartz, John Aidan Byrne, Lauren Wheatley
R3,538 Discovery Miles 35 380 Ships in 12 - 17 working days

In recent years, exchanges on both sides of the Atlantic have been extensively reengineered, and their organizational structures have changed from non-profit, membership organizations to for-profit, demutualized organizations. Concurrently, new alternative trading systems have emerged and the traditional functions of broker/dealer firms have evolved. How have these changes affected the delivery of that mission? How has the efficiency of capital raising in the IPO market been impacted? These are among the key questions addressed in this book, titled after the Baruch College Conference, The Economic Function of a Stock Market. Featuring contributions from a panel of scholars, academicians, policymakers, and industry leaders, this volume examines current issues affecting market quality, including challenges in the marketplace, growth opportunities, and IPO capital raising in the global economy. The Zicklin School of Business Financial Markets Series presents the insights emerging from a sequence of conferences hosted by the Zicklin School at Baruch College for industry professionals, regulators, and scholars. Much more than historical documents, the transcripts from the conferences are edited for clarity, perspective and context; material and comments from subsequent interviews with the panelists and speakers are integrated for a complete thematic presentation. Each book is focused on a well delineated topic, but all deliver broader insights into the quality and efficiency of the U.S. equity markets and the dynamic forces changing them.

Introductory Statistics for Business and Economics - Theory, Exercises and Solutions (Hardcover, 1st ed. 2017): Jan Uboe Introductory Statistics for Business and Economics - Theory, Exercises and Solutions (Hardcover, 1st ed. 2017)
Jan Uboe
R2,616 Discovery Miles 26 160 Ships in 12 - 17 working days

This textbook discusses central statistical concepts and their use in business and economics. To endure the hardship of abstract statistical thinking, business and economics students need to see interesting applications at an early stage. Accordingly, the book predominantly focuses on exercises, several of which draw on simple applications of non-linear theory. The main body presents central ideas in a simple, straightforward manner; the exposition is concise, without sacrificing rigor. The book bridges the gap between theory and applications, with most exercises formulated in an economic context. Its simplicity of style makes the book suitable for students at any level, and every chapter starts out with simple problems. Several exercises, however, are more challenging, as they are devoted to the discussion of non-trivial economic problems where statistics plays a central part.

Trends in Mathematical Economics - Dialogues Between Southern Europe and Latin America (Hardcover, 1st ed. 2016): Alberto A.... Trends in Mathematical Economics - Dialogues Between Southern Europe and Latin America (Hardcover, 1st ed. 2016)
Alberto A. Pinto, Elvio Accinelli Gamba, Athanasios N. Yannacopoulos, Carlos Herves-Beloso
R4,384 R3,801 Discovery Miles 38 010 Save R583 (13%) Ships in 12 - 17 working days

This book gathers carefully selected works in Mathematical Economics, on myriad topics including General Equilibrium, Game Theory, Economic Growth, Welfare, Social Choice Theory, Finance. It sheds light on the ongoing discussions that have brought together leading researchers from Latin America and Southern Europe at recent conferences in venues like Porto, Portugal; Athens, Greece; and Guanajuato, Mexico. With this volume, the editors not only contribute to the advancement of research in these areas, but also inspire other scholars around the globe to collaborate and research these vibrant, emerging topics.

Enterprise Governance and Enterprise Engineering (Hardcover, 2009 ed.): Jan A.P. Hoogervorst Enterprise Governance and Enterprise Engineering (Hardcover, 2009 ed.)
Jan A.P. Hoogervorst
R2,323 Discovery Miles 23 230 Ships in 12 - 17 working days

Achieving enterprise success necessitates addressing enterprises in ways that match the complexity and dynamics of the modern enterprise environment. However, since the majority of enterprise strategic initiatives appear to fail - among which those regarding information technology - the currently often practiced approaches to strategy development and implementation seem more an obstacle than an enabler for strategic enterprise success.

Two themes underpin the fundamentally different views outlined in this book. First, the competence-based perspective on governance, whereby employees are viewed as the crucial core for effectively addressing the complex, dynamic and uncertain enterprise reality, as well as for successfully defining and operationalizing strategic choices. Second, enterprise engineering as the formal conceptual framework and methodology for arranging a unified and integrated enterprise design, which is a necessary condition for enterprise success.

Jan Hoogervorst's presentation, which is based on both research and his professional background at Sogeti B.V., aims at professionals in management and consulting as well as students in management science and business information systems.

E-Roadmapping - Digital Strategising for the New Economy (Hardcover): S. Bornheim E-Roadmapping - Digital Strategising for the New Economy (Hardcover)
S. Bornheim
R1,590 Discovery Miles 15 900 Ships in 10 - 15 working days

This book introduces e-Roadmapping--a new tool set for executives and entrepreneurs who need to strategize in the new economy. The rapidly changing commercial environment and new focus on innovation and speed of execution means that for many organizations the old models of assessing the competitive landscape and forecasting a long-term strategy are dead. So how are company leaders to plot their future and maintain a sense of direction for their business? "E-Roadmapping" examines ways of dealing with this complexity and provides a tool-kit for formulating strategy with an entrepreneurial spirit. Stefan Bornheim demonstrates models of "mapping" the business landscape, pin-pointing areas of competition, and planning an organization's transformation. Based on extensive in-company research and full of examples of the models in action, "E-Roadmapping" is a stimulating look at the sharp end of the new economy.

Representing Organization - Knowledge, Management, and the Information Age (Hardcover, New): Simon Lilley, Geoffrey Lightfoot,... Representing Organization - Knowledge, Management, and the Information Age (Hardcover, New)
Simon Lilley, Geoffrey Lightfoot, Paulo Amaral M. N.
R7,206 R6,222 Discovery Miles 62 220 Save R984 (14%) Ships in 12 - 17 working days

An accessible theoretical analysis of the organizational impact of information technologies. This book examines the many ways in which actors, organizations and technologies are represented through these technologies thus bridging the gap between the abstractions of current theories of organization and the somewhat excessively grounded material on information systems.

Organizational Information Systems in the Context of Globalization - IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on... Organizational Information Systems in the Context of Globalization - IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15-17, 2003, Athens, Greece (Hardcover, 2003 ed.)
Mikko Korpela, Ramiro Montealegre, Angeliki Poulymenakou
R4,779 Discovery Miles 47 790 Ships in 12 - 17 working days

In this book, the context and process of globalization are understood as a complex web of increasingly deepening interrelationships among countries, organizations, social groups, and individuals. Information and communication technologies (ICTs) are seen as a vital part of the globalization agenda.
As technology becomes more pervasive and capable, there is a danger that the debate will remain anchored on techno-centric issues such as what to use the technology for, or how to make it work. Organizational Information Systems in the Context of Globalization provides rich insights on how global technology in action must be considered in view of local expectations and constraints. This is particularly relevant in the current discourse relating technology to development - the theme permeating most of the works included in this volume.
Research reported in this book achieves a number of important objectives. It illustrates local ICT utilization and policy development contexts that are not as frequently examined as North American and Western European corporate contexts. Empirical research reported in this volume has been conducted in the following national, regional and local contexts: Australia (including aboriginal communities), Brazil, China, Ecuador, Egypt, India, Ireland, Jordan, Korea, Malaysia, Maldives, Mozambique, New Zealand, Peru, Portugal, Russia, Scandinavia, Spain, South Africa, UK and USA.
Organizational Information Systems in the Context of Globalization exemplifies the role of social theory in approaching ICT utilization challenges in a globalization context. The debates raised on implementation, policy, organizations and organizing, and social dynamics, increase our awareness of the diversity of perspectives we need to delve into when framing the role of ICTs in the globalization agenda. The equal representation of managerial and non-managerial decision making contexts alerts us to the fact that ICTs should not be considered only as a corporate wealth creation prerogative.
This book contains the selected proceedings of the Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, sponsored by the International Federation for Information Processing (IFIP) and held in Athens, Greece in June 2003.
Organizational Information Systems in the Context of Globalization is essential reading for researchers and practitioners working in information systems, management, social and organizational studies, and development studies.

Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020): Androniki... Strategic Innovative Marketing and Tourism - 8th ICSIMAT, Northern Aegean, Greece, 2019 (Hardcover, 1st ed. 2020)
Androniki Kavoura, Efstathios Kefallonitis, Prokopios Theodoridis
R10,026 Discovery Miles 100 260 Ships in 12 - 17 working days

This book covers a very broad range of topics in marketing, communication, and tourism, focusing especially on new perspectives and technologies that promise to influence the future direction of marketing research and practice in a digital and innovational era. Among the areas covered are product and brand management, strategic marketing, B2B marketing and sales management, international marketing, business communication and advertising, digital and social marketing, tourism and hospitality marketing and management, destination branding and cultural management, and event marketing. The book comprises the proceedings of the International Conference on Strategic Innovative Marketing and Tourism (ICSIMAT) 2019, where researchers, academics, and government and industry practitioners from around the world came together to discuss best practices, the latest research, new paradigms, and advances in theory. It will be of interest to a wide audience, including members of the academic community, MSc and PhD students, and marketing and tourism professionals.

Characteristic Based Planning with mySAP SCM (TM) - Scenarios, Processes, and Functions (Hardcover, 2005 ed.): Joerg Thomas... Characteristic Based Planning with mySAP SCM (TM) - Scenarios, Processes, and Functions (Hardcover, 2005 ed.)
Joerg Thomas Dickersbach; Contributions by A. Forstreuter, C. Fuhlbrugge, T. John
R1,698 Discovery Miles 16 980 Ships in 10 - 15 working days

Explains processes and scenarios (process chains) for planning with SAP characteristics.

Uses the latest releases of SAP R/3 and APO (Advanced Planning & Optimization software).

The levels scenario, process and function are explained from the business case down to the implementation level and the relations between these levels are consistently pointed out throughout the book

Many illustrations help to understand the interdependencies between scenario, process and function

Aims to help avoiding costly dead ends and securing a smooth implementation and management of supply chains

Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd... Customer Relationship Management in the Financial Industry - Organizational Processes and Technology Innovation (Hardcover, 2nd ed. 2013)
Federico Rajola
R2,884 R1,988 Discovery Miles 19 880 Save R896 (31%) Ships in 12 - 17 working days

An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .

Grey Data Analysis - Methods, Models and Applications (Hardcover, 1st ed. 2017): Sifeng Liu, Yingjie Yang, Jeffrey Forrest Grey Data Analysis - Methods, Models and Applications (Hardcover, 1st ed. 2017)
Sifeng Liu, Yingjie Yang, Jeffrey Forrest
R4,048 R3,759 Discovery Miles 37 590 Save R289 (7%) Ships in 12 - 17 working days

This book inclusively and systematically presents the fundamental methods, models and techniques of practical application of grey data analysis, bringing together the authors' many years of theoretical exploration, real-life application, and teaching. It also reflects the majority of recent theoretical and applied advances in the theory achieved by scholars from across the world, providing readers a vivid overall picture of this new theory and its pioneering research activities. The book includes 12 chapters, covering the introduction to grey systems, a novel framework of grey system theory, grey numbers and their operations, sequence operators and grey data mining, grey incidence analysis models, grey clustering evaluation models, series of GM models, combined grey models, techniques for grey systems forecasting, grey models for decision-making, techniques for grey control, etc. It also includes a software package that allows practitioners to conveniently and practically employ the theory and methods presented in this book. All methods and models presented here were chosen for their practical applicability and have been widely employed in various research works. I still remember 1983, when I first participated in a course on Grey System Theory. The mimeographed teaching materials had a blue cover and were presented as a book. It was like finding a treasure: This fascinating book really inspired me as a young intellectual going through a period of confusion and lack of academic direction. It shone with pearls of wisdom and offered a beacon in the mist for a man trying to find his way in academic research. This book became the guiding light in my life journey, inspiring me to forge an indissoluble bond with Grey System Theory. --Sifeng Liu

Organizational Semiotics - Evolving a Science of Information Systems IFIP TC8 / WG8.1 Working Conference on Organizational... Organizational Semiotics - Evolving a Science of Information Systems IFIP TC8 / WG8.1 Working Conference on Organizational Semiotics: Evolving a Science of Information Systems July 23-25, 2001, Montreal, Quebec, Canada (Hardcover, 2002 ed.)
Kecheng Liu, Rodney J. Clarke, Peter Bogh Andersen, Ronald K. Stamper, El-Sayed Abou-Zeid
R3,065 Discovery Miles 30 650 Ships in 10 - 15 working days

Organizational Semiotics: Evolving a Science of Information Systems covers such issues as:
-Fundamental concepts such as 'information', 'data', 'message', 'communication', 'knowledge', 'organization', 'system' and so on;
-Properties of signs vital to organizational functioning, such as their meanings, the intentions they express and the valuable social consequences they produce;
-'Architecture' of organizations when they are viewed as information systems, based on their semiotics features;
-Understanding language in organizational contexts, for example, the limitations on the language used to conduct business affairs;
-The empirical study of communications for requirements elicitation;
-Applying semiotic categories (e.g. physical, empiric, syntactic, semantic, pragmatic, social) to various problems;
-Organizational knowledge representation;
-Business process re-engineering methods and the design of e-commerce systems.

Dynamics of Long-Life Assets - From Technology Adaptation to Upgrading the Business Model (Hardcover, 1st ed. 2017): Stefan N.... Dynamics of Long-Life Assets - From Technology Adaptation to Upgrading the Business Model (Hardcover, 1st ed. 2017)
Stefan N. Groesser, Arcadio Reyes Lecuona, Goeran Granholm
R2,207 Discovery Miles 22 070 Ships in 12 - 17 working days

This book is published under a CC BY-NC 4.0 license. The editors present essential methods and tools to support a holistic approach to the challenge of system upgrades and innovation in the context of high-value products and services. The approach presented here is based on three main pillars: an adaptation mechanism based on a broad understanding of system dependencies; efficient use of system knowledge through involvement of actors throughout the process; and technological solutions to enable efficient actor communication and information handling. The book provides readers with a better understanding of the factors that influence decisions, and put forward solutions to facilitate the rapid adaptation to changes in the business environment and customer needs through intelligent upgrade interventions. Further, it examines a number of sample cases from various contexts including car manufacturing, utilities, shipping and the furniture industry. The book offers a valuable resource for both academics and practitioners interested in the upgrading of capital-intensive products and services. "The work performed in the project "Use-It-Wisely (UiW)" significantly contributes towards a collaborative way of working. Moreover, it offers comprehensive system modelling to identify business opportunities and develop technical solutions within industrial value networks. The developed UiW-framework fills a void and offers a great opportunity. The naval construction sector of small passenger vessels, for instance, is one industry that can benefit." Nikitas Nikitakos, Professor at University of the Aegean, Department of Shipping, Trade, and Transport, Greece. "Long-life assets are crucial for both the future competiveness and sustainability of society. Make wrong choices now and you are locked into a wrong system for a long time. Make the right choices now and society can prosper. This book gives important information about how manufacturers can make right choices." Arnold Tukker, Scientific director, Institute of Environmental Sciences (CML), Leiden University, and senior scientist, TNO.

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Zoroastrians - Their Religious Beliefs…
Mary Boyce Paperback R1,279 Discovery Miles 12 790
Children of Immigrants in a Globalized…
E. Colombo, P Rebughini Hardcover R1,585 Discovery Miles 15 850

 

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