Seeking to define a new approach to data management at the enterprise level, this work takes the reader beyond information management to information control, where the methods of data capture and manipulation supersede data quantity. Using the metadata approach ensures long-term, universal control of all data characteristics and improves the effectiveness of IT as a corporate function by minimizing the potential for errors, and improving communication and understanding between IT and other disciplines. By describing how to establish metadata management within an organization, this volume provides examples of data structure architectures, and reviews issues associated with metadata management in relation to the Internet and data warehousing. It offers to help the reader to control the factors that make data useable throughout an organization and manage data so that it becomes a valuable corporate asset. The book examines real-world business departments that can benefit from this approach and ways in which sets of metadata can be both autonomous and overlapping.

This book explains the requirements of ISO 9001 for establishing quality management system (QMS) for an organization. The requirements are illustrated with examples from industries for understanding the requirements and preparing the documents of QMS with high clarity. Methods of integrating ISO 9001 requirements with enterprise resource planning (ERP) software are presented. The software integrated approach enables process owners to focus on their core tasks of achieving the planned outputs of processes and the software generates quality records automatically.

This book discusses action-oriented, concise and easy-to-communicate goals and challenges related to quality, reliability, infocomm technology and business operations. It brings together groundbreaking research in the area of software reliability, e-maintenance and big data analytics, highlighting the importance of maintaining the current growth in information technology (IT) adoption in businesses, while at the same time proposing process innovations to ensure sustainable development in the immediate future. In its thirty-seven chapters, it covers various areas of e-maintenance solutions, software architectures, patching problems in software reliability, preventive maintenance, industrial big data and reliability applications in electric power systems. The book reviews the ways in which countries currently attempt to resolve the conflicts and opportunities related to quality, reliability, IT and business operations, and proposes that internationally coordinated research plans are essential for effective and sustainable development, with research being most effective when it uses evidence-based decision-making frameworks resulting in clear management objectives, and is organized within adaptive management frameworks. Written by leading experts, the book is of interest to researchers, academicians, practitioners and policy makers alike who are working towards the common goal of making business operations more effective and sustainable.

This book provides a state-of-the-art perspective on intelligent process-aware information systems and presents chapters on specific facets and approaches applicable to such systems. Further, it highlights novel advances and developments in various aspects of intelligent process-aware information systems and business process management systems. Intelligence capabilities are increasingly being integrated into or created in many of today's software products and services. Process-aware information systems provide critical computing infrastructure to support the various processes involved in the creation and delivery of business products and services. Yet the integration of intelligence capabilities into process-aware information systems is a non-trivial yet necessary evolution of these complex systems. The book's individual chapters address adaptive process management, case management processes, autonomically-capable processes, process-oriented information logistics, process recommendations, reasoning over process models, process portability, and business process intelligence. The primary target groups are researchers and PhD/Master students in the field of information systems.

This book discusses the fusion of mobile and WiFi network data with semantic technologies and diverse context sources for offering semantically enriched context-aware services in the telecommunications domain. It presents the OpenMobileNetwork as a platform for providing estimated and semantically enriched mobile and WiFi network topology data using the principles of Linked Data. This platform is based on the OpenMobileNetwork Ontology consisting of a set of network context ontology facets that describe mobile network cells as well as WiFi access points from a topological perspective and geographically relate their coverage areas to other context sources. The book also introduces Linked Crowdsourced Data and its corresponding Context Data Cloud Ontology, which is a crowdsourced dataset combining static location data with dynamic context information. Linked Crowdsourced Data supports the OpenMobileNetwork by providing the necessary context data richness for more sophisticated semantically enriched context-aware services. Various application scenarios and proof of concept services as well as two separate evaluations are part of the book. As the usability of the provided services closely depends on the quality of the approximated network topologies, it compares the estimated positions for mobile network cells within the OpenMobileNetwork to a small set of real-world cell positions. The results prove that context-aware services based on the OpenMobileNetwork rely on a solid and accurate network topology dataset. The book also evaluates the performance of the exemplary Semantic Tracking as well as Semantic Geocoding services, verifying the applicability and added value of semantically enriched mobile and WiFi network data.

Information Systems Development: Reflections, Challenges and New Directions, is the collected proceedings of the 20th International Conference on Information Systems Development held in Edinburgh, Scotland, August 24 - 26, 2011. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice

The digital revolution is changing virtually every aspect of the business world. However, most attempts at the digital transformation of enterprises fail - largely because of a lack of comprehensive and coherent strategy. This book takes lessons learned from the rise of the digital platform giants and explores how they can be adapted and effectively applied to established businesses, allowing them to compete within the new digital business paradigm. Offering a holistic perspective on the business and technology landscape, the book describes the megatrends, evolution and impact of digital technologies and business models. It brings together what for many is a disjointed set of business transformation imperatives, to provide a practical guide to digital success. Drawing on the authors' decades of experience in supporting transformation and innovation, the book lays out a path to a progressive iteration of business change and value realization, balancing the perspectives of revolutionary transformation and change-enabling optimization.

This informative book goes beyond the technical aspects of data management to provide detailed analyses of quality problems and their impacts, potential solutions and how they are combined to form an overall data quality program, senior management's role, methods used to make improvements, and the life-cycle of data quality. It concludes with case studies, summaries of main points, roles and responsibilities for each individual, and a helpful listing of "dos and don'ts".

This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in generating value from organization's IT investments. However there are different challenges for researchers in studying IT governance in public organizations due to the differences between political, administrative, and practices in these organizations. The first section of the book looks at Management issues, including an introduction to IT governance in public organizations; a systematic review of IT alignment research in public organizations; the role of middle managers in aligning strategy and IT in public service organizations; and an analysis of alignment and governance with regard to IT-related policy decisions. The second section examines Modelling, including a consideration of the challenges faced by public administration; a discussion of a framework for IT governance implementation suitable to improve alignment and communication between stakeholders of IT services; the design and implementation of IT architecture; and the adoption of enterprise architecture in public organizations. Finally, section three presents Case Studies, including IT governance in the context of e-government strategy implementation in the Caribbean; the relationship of IT organizational structure and IT governance performance in the IT department of a public research and education organization in a developing country; the relationship between organizational ambidexterity and IT governance through a study of the Swedish Tax Authorities; and the role of institutional logics in IT project activities and interactions in a large Swedish hospital.

Responsible Management of Information Systems discusses the question how can information systems be used and managed in a responsible manner. It does so by first defining the central concepts of information systems as the business use of information technology and the underlying concepts of ethics and morality. The term responsibility is introduced as a mediation of ethics and morality and a promising approach to normative questions. After demonstrating that the traditional notion of responsibility runs into many problems when applied to information systems the book develops a new, a reflective theory of responsibility. This theory that emphasizes the central characteristics of responsibility, namely openness, consequentialism, and teleology, is then applied to normative problems in information systems. It is shown that with the use of this theory the central moral and legal problems of information systems such as privacy or intellectual property can be successfully addressed.

In many disciplines of science it is vital to know the effect of a 'treatment' on a response variable of interest; the effect being known as the 'treatment effect'. Here, the treatment can be a drug, an education program or an economic policy, and the response variable can be an illness, academic achievement or GDP. Once the effect is found, it is possible to intervene to adjust the treatment and attain a desired level of the response variable. A basic way to measure the treatment effect is to compare two groups, one of which received the treatment and the other did not. If the two groups are homogenous in all aspects other than their treatment status, then the difference between their response outcomes is the desired treatment effect. But if they differ in some aspects in addition to the treatment status, the difference in the response outcomes may be due to the combined influence of more than one factor. In non-experimental data where the treatment is not randomly assigned but self-selected, the subjects tend to differ in observed or unobserved characteristics. It is therefore imperative that the comparison be carried out with subjects similar in their characteristics. This book explains how this problem can be overcome so the attributable effect of the treatment can be found. This book brings to the fore recent advances in econometrics for treatment effects. The purpose of this book is to put together various economic treatments effect models in a coherent fashion, make it clear which can be parameters of interest, and show how they can be identified and estimated under weak assumptions. The emphasis throughout the book is on semi- and non-parametric estimation methods, but traditional parametric approaches are also discussed. This book is ideally suited to researchers and graduate students with a basic knowledge of econometrics.

This book presents recent research in the recognition of vulnerabilities of national systems and assets which gained special attention for the Critical Infrastructures in the last two decades. The book concentrates on R&D activities in the relation of Critical Infrastructures focusing on enhancing the performance of services as well as the level of security. The objectives of the book are based on a project entitled "Critical Infrastructure Protection Researches" (TAMOP-4.2.1.B-11/2/KMR-2011-0001) which concentrated on innovative UAV solutions, robotics, cybersecurity, surface engineering, and mechatornics and technologies providing safe operations of essential assets. This report is summarizing the methodologies and efforts taken to fulfill the goals defined. The project has been performed by the consortium of the Obuda University and the National University of Public Service.

This book treats intellectual capital, smart technologies, and digitalization processes as levers of corporate competitiveness and global value creation. This book is based on theoretical and practical research output from the STEDIC SIDREA Group. It uses several methodologies to discover features and pillars on intellectual capital such as human capital, relational capital, and structural capital as well as smart technologies such as artificial intelligence, Internet of Things, big data, and digitalization.

This book deals with leadership trends in the next decade and beyond. It critically examines how knowledge management can be used to address emerging societal and business issues, such as sustaining complex product quality, controlling automation generated unemployment, increasing cyber insecurity in virtual workforce environment, and unstable government and market trends. These issues require unique leadership qualities to be effective in extremely challenging business and socio-political environments. Included among the topics explored by the authors in this book are: investment for the development of diverse human capital, use of data analytics for performance improvement, declining demographic dividends in population deficient areas, and globally increasing women and minority education and employment. Scholars in business and economics, and managers in industry and government will find this book to be a valuable resource in exploring new directions for the future development of leadership.

This book presents the outcomes of the trans- and interdisciplinary research project NEMo (Nachhaltige Erfullung von Mobilitatsbedurfnissen im landlichen Raum - Sustainable Fulfilment of Mobility Needs in Rural Areas). Due to demographic change, it is becoming increasingly difficult for rural districts and communities to maintain a basic set of public transport services such as bus and train transit without encountering issues regarding necessary social participation, sensible regional value creation and, last but not least, achievable environmental protection goals. At the same time, the demand for mobility in rural areas will continue to rise in the future, e.g. due to the concentration of medical care facilities and shopping centres close to cities. Focusing on the development of sustainable and innovative mobility services and business models, this book explains how new mobility offers can be created in which citizens themselves become mobility providers. To do so, it combines the findings of the individual research groups with external contributions from science and practice.

This edited volume focuses on big data implications for computational social science and humanities from management to usage. The first part of the book covers geographic data, text corpus data, and social media data, and exemplifies their concrete applications in a wide range of fields including anthropology, economics, finance, geography, history, linguistics, political science, psychology, public health, and mass communications. The second part of the book provides a panoramic view of the development of big data in the fields of computational social sciences and humanities. The following questions are addressed: why is there a need for novel data governance for this new type of data?, why is big data important for social scientists?, and how will it revolutionize the way social scientists conduct research? With the advent of the information age and technologies such as Web 2.0, ubiquitous computing, wearable devices, and the Internet of Things, digital society has fundamentally changed what we now know as "data", the very use of this data, and what we now call "knowledge". Big data has become the standard in social sciences, and has made these sciences more computational. Big Data in Computational Social Science and Humanities will appeal to graduate students and researchers working in the many subfields of the social sciences and humanities.

Dynamic Systems Modelling and Optimal Control explores the applications of oil field development, energy system modelling, resource modelling, time varying control of dynamic system of national economy, and investment planning.

This book presents a unique approach to stream data mining. Unlike the vast majority of previous approaches, which are largely based on heuristics, it highlights methods and algorithms that are mathematically justified. First, it describes how to adapt static decision trees to accommodate data streams; in this regard, new splitting criteria are developed to guarantee that they are asymptotically equivalent to the classical batch tree. Moreover, new decision trees are designed, leading to the original concept of hybrid trees. In turn, nonparametric techniques based on Parzen kernels and orthogonal series are employed to address concept drift in the problem of non-stationary regressions and classification in a time-varying environment. Lastly, an extremely challenging problem that involves designing ensembles and automatically choosing their sizes is described and solved. Given its scope, the book is intended for a professional audience of researchers and practitioners who deal with stream data, e.g. in telecommunication, banking, and sensor networks.

This book examines the concepts of open innovation, crowdsourcing and co-creation from a holistic point of view and analyzes them considering their suitability to the tourism industry. Methods, theories and models are discussed and examined regarding their practical applicability in tourism. The book illustrates the theoretical mechanisms and principles of Open Innovation, Crowdsourcing and Co-creation with case studies and best practices examples. In addition to the scientific target group, the book is a useful resource for managers of the entire tourism industry. First, the book presents the theoretical fundamentals and concepts in 11 specific chapters. This basis is then enriched by three parts with case studies, focusing on information, creation and provision respectively. Finally in a concluding part the editors sum up the book and give an outlook on the implications, learnings and future perspectives of open innovation, crowdsourcing and collaborative consumption in the tourism industry.

This proceedings volume highlights the role and importance of Operational Research (OR) in the digital era and the underlying ICT challenges. The selected papers cover recent advances in all branches of operational research, mathematical modeling and decision making. It covers a wide range of key areas from digital economy, to supply chain management, and also finance. The book adopts an applied perspective that covers the contributions of OR in the broad field of business and economics linked with the discipline of computer science. The chapters are based on papers presented at the 6th International Symposium & 28th National Conference on Operational Research. Although the conference is organized by the Hellenic Operational Research Society (HELORS), the contributions in this book promotes international co-operation among researchers and practitioners working in the field.

The Media Convergence Handbook sheds new light on the complexity of media convergence and the related business challenges. Approaching the topic from a managerial, technological as well as end-consumer perspective, it acts as a reference book and educational resource in the field. Media convergence at business level may imply transforming business models and using multiplatform content production and distribution tools. However, it is shown that the implementation of convergence strategies can only succeed when expectations and aspirations of every actor involved are taken into account. Media consumers, content producers and managers face different challenges in the process of media convergence. Volume II of the Media Convergence Handbook tackles these challenges by discussing media business models, production, and users' experience and perspectives from a technological convergence viewpoint.

This handbook provides a unique and in-depth survey of the current state-of-the-art in software engineering, covering its major topics, the conceptual genealogy of each subfield, and discussing future research directions. Subjects include foundational areas of software engineering (e.g. software processes, requirements engineering, software architecture, software testing, formal methods, software maintenance) as well as emerging areas (e.g., self-adaptive systems, software engineering in the cloud, coordination technology). Each chapter includes an introduction to central concepts and principles, a guided tour of seminal papers and key contributions, and promising future research directions. The authors of the individual chapters are all acknowledged experts in their field and include many who have pioneered the techniques and technologies discussed. Readers will find an authoritative and concise review of each subject, and will also learn how software engineering technologies have evolved and are likely to develop in the years to come. This book will be especially useful for researchers who are new to software engineering, and for practitioners seeking to enhance their skills and knowledge.

Integrative Document and Content Management: Strategies for Exploiting Enterprise Knowledge blends theory and practice to provide practical knowledge and guidelines to enterprises wishing to understand the importance of managing documents to their operations along with presentation of document content to facilitate business planning and operations support. This book gives extensive pointers to those who propose to embark upon the implementation of integrated document management systems and to embrace Web content management within a life cycle framework covering document creation to Web publication.

This book introduces higher-degree research students and early career academics to scientific research as occurring in the field of information systems and adjacent fields, such as computer science, management science, organization science, and software engineering. Instead of focusing primarily on research methods as many other textbooks do, it covers the entire research process, from start to finish, placing particular emphasis on understanding the cognitive and behavioural aspects of research, such as motivation, modes of inquiry, theorising, planning for research, planning for publication, and ethical challenges in research. Comprehensive but also succinct and compact, the book guides beginning researchers in their quest to do scholarly work and to assist them in developing their own answers and strategies over the course of their work. Jan Recker explains in this book the fundamental concepts that govern scientific research and then moves on to introduce the basic steps every researcher undertakes: choosing research questions, developing theory, building a research design, employing research methods, and finally writing academic papers. He also covers essentials of ethical conduct of scientific research. This second edition contains major updates on all these elements plus significant expansions on relevant research methods such as design research and computational methods, a rewritten and extended chapter on theory development, and expansions to the chapters on research methods, scientific publishing, and research ethics. A companion website provides pedagogical materials and instructions for using this book in teaching.

This book constitutes the refereed proceedings of the 7th European Lean Educator Conference ELEC 2021, hosted in Trondheim, Norway, in October 2021 and sponsored by IFIP WG 5.7. The conference was held virtually. The 42 full papers presented were carefully reviewed and selected from 82 submissions. They are organized in the following thematic sections: Learning Lean; Teaching Lean in the Digital Era; Lean and Digital; Lean 4.0; Lean Management; Lean Coaching and Mentoring; Skills and Knowledge Management; Productivity and Performance Improvement; New Perspectives of Lean.