This open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms.

This book presents a proposal for designing business process management (BPM) systems that comprise much more than just process modelling. Based on a purified Business Process Model and Notation (BPMN) variant, the authors present proposals for several important issues in BPM that have not been adequately considered in the BPMN 2.0 standard. It focusses on modality as well as actor and user interaction modelling and offers an enhanced communication concept. In order to render models executable, the semantics of the modelling language needs to be described rigorously enough to prevent deviating interpretations by different tools. For this reason, the semantics of the necessary concepts introduced in this book are defined using the Abstract State Machine (ASM) method. Finally, the authors show how the different parts of the model fit together using a simple example process, and introduce the enhanced Process Platform (eP2) architecture, which binds all the different components together. The resulting method is named Hagenberg Business Process Modelling (H-BPM) after the Austrian village where it was designed. The motivation for the development of the H-BPM method stems from several industrial projects in which business analysts and software developers struggled with redundancies and inconsistencies in system documentation due to missing integration. The book is aimed at researchers in business process management and industry 4.0 as well as advanced professionals in these areas.

This book is written by testers for testers. In ten chapters, the authors provide answers to key questions in agile projects. They deal with cultural change processes for agile testing, with questions regarding the approach and organization of software testing, with the use of methods, techniques and tools, especially test automation, and with the redefined role of the tester in agile projects. The first chapter describes the cultural change brought about by agile development. In the second chapter, which addresses agile process models such as Scrum and Kanban, the authors focus on the role of quality assurance in agile development projects. The third chapter deals with the agile test organization and the positioning of testing in an agile team. Chapter 4 discusses the question of whether an agile tester should be a generalist or a specialist. In Chapter 5, the authors turn to the methods and techniques of agile testing, emphasizing the differences from traditional, phase-oriented testing. In Chapter 6, they describe which documents testers still need to create in an agile project. Next, Chapter 7 explains the efficient use of test automation, which is particularly important in agile development, as it is the main instrument for project acceleration and is necessary to support state-of-the-art DevOps approaches and Continuous Integration. Chapter 8 then adds examples from test tool practice extending test automation to include test management functionality. Chapter 9 is dedicated to training and its importance, emphasizing the role of employee training in getting started with agile development. Finally, Chapter 10 summarizes the results of the agile journey in general with a special focus on testing. To make the aspects described even more tangible, the specific topics of this book are accompanied by the description of experiences from concrete software development projects of various organizations. The examples demonstrate that different approaches can lead to solutions that meet the specific challenges of agile projects.

Der Wettbewerb findet zukunftig zwischen Supply Chains statt. Was die Grunde dafur sind und welche Konsequenzen sich daraus fur Unternehmen ergeben, macht der Autor in dem Band deutlich. Er vermittelt die wesentlichen Grundlagen der Strukturierung und Optimierung der Lieferkette und erlautert in nachvollziehbarer Form, was Fuhrungskrafte uber Prozesse in der Beschaffung, Fertigung, Lagerung und Logistik wissen mussen. Wesentliche Aspekte aus Forschung und Praxis sowie deren Zusammenhange und Auswirkungen werden anschaulich und pragnant beschrieben."

Harness the power of Salesforce to manage and grow your business. This book shows you how to use the Salesforce CRM tool to consolidate consumer data into a single place to gain better insight into your business and more easily manage data. Data (such as email, spreadsheets, databases) is generated through the front office or face of your business, where your company interacts with customers and revenue is generated. In a hotel, for instance, the front office is the lobby where guests are greeted, their problems are handled, and room payments are made. Another example is a coffee shop, where the front office is an employee taking a customer's order or serving a drink. Salespeople connect to customers by selling your company's goods or services. Marketing team members connect with them through advertising and promotional activities. Service and support staff assist customers with problems and provide help with products. This book introduces the many ways Salesforce-based innovations are transforming the technology landscape and the strategies that may be used for designing and launching a digital front office. The book examines how organizations can launch and grow digital solutions and strategies for the governance of the platform and provides an overview of digital transformation across industries. What You Will Learn Understand basic Salesforce concepts, including the digital front office process tower, lead to cash journey, core CRM functions, best practices, and more Review data management concepts, integrated sales, customer service, marketing operations, and proposal and business development needs in a systematic way Use frameworks to build a business architecture and multi-year technology roadmap Get familiar with Salesforce business processes and concepts such as account, contact, lead, and opportunity management; marketing campaigns; master data management (MDM); and lead scoring, grading, and activity management across the front office Define and develop digital marketing challenges and strategy (people, process, brand, messaging, and ROI), measure campaign data, and create an end-to-end campaign in Salesforce Who This Book Is For Business executives, C-suites, IT management, and Salesforce managers and professionals working in IT, business development, sales operations, program management, marketing operations, and proposal development

Learn from Pro SharePoint Migration on how to migrate your existing farm - infrastructure, upgrade approaches, code, branding, and impact of new features of SharePoint 2010 - in a strategic way that results in smooth transition. Noted author Sahil Malik, with Srini Sistla, work together to provide detailed strategies and tools to assess, plan and execute a SharePoint 2010 migration that is efficient and cost-effective--and that doesn't use expensive third-party software. The clean slate approach embraced by this book, coupled with flexible tools designed by Microsoft and the author, will provide you with the statistics, charts, and diagrams necessary to perform a meaningful assessment of your current SharePoint 2007 environment. You'll then be able to plan the lowest-cost, least-hassle way to migrate your current environment, and its applications and data, to SharePoint 2010, and how to map your existing use of SharePoint 2007 to the new features and enhancements in SharePoint 2010. Pro SharePoint Migration will help you: * Gain a better understanding of high level comparison and changes you need to learn between the two versions * To migrate or not?Learn about new functionality that might replace your existing custom built code or non-code based solutions.* Build a strong toolset to create, update, administer, and migrate 90% of the most commonly used SharePoint objects * Grasp the intricacies of the SharePoint 2010 application programming interface (API) * Become a better SharePoint 2010 administrator in your newly-migrated environment What you'll learn * A high level comparison of MOSS 2007 and SharePoint 2010, asking what's new * Available supported and unsupported upgrade choices * Migration strategies to minimize disruption * Strategies for migrating old settings to new * Changes to security model, lists, libraries, and more * Visual changes, the impact on branding, and how to address overall branding artifacts * Statistics, monitoring and usage analysis of existing and new farms * Learn about ribbon changes and customizations * A discussion of being a savvy business user developer, using SharePoint designer 2010 and InfoPath 2010 * Overview of new changes and enhancements to enterprise content management features * Changes to SharePoint APIs Who this book is for Pro SharePoint Migration is for intermediate to advanced SharePoint administrators, and developers who are interested in migrating from SharePoint 2007 to SharePoint 2010 without third-party software.

Write automated unit tests for the ABAP language. This book teaches programmers using simple examples and metaphors and explains the underlying concepts of writing effective automated unit tests. Many, if not most, ABAP programmers learned their programming and testing skills before the ABAP development environment provided an automated unit testing facility. Automated Unit Testing with ABAP: A Practical Approach offers hope and salvation to ABAP programmers who continue to toil with antiquated manual unit testing processes, taking them by the hand and lifting them out of that dungeon of despair with a modern and proven alternative. It begins by explaining how the xUnit family of automated testing frameworks provides a quick and effective means of insuring high-quality software. It then focuses on the ABAP Unit Testing Facility, the xUnit framework applicable specifically to the ABAP language, showing how it can be used to bring ABAP applications under automated testing control, from old legacy applications to those newly written. Whereas xUnit testing has been widely accepted with developers writing in many other programming languages, it is an unfortunate fact in the ABAP community that many programmers still are unfamiliar with xUnit concepts and do not know how to begin implementing automated unit testing into their development process. This book demonstrates how to refactor programs so they become designed for testability, showing how to use process encapsulation and test isolation to facilitate automated testing, including a thorough explanation of test-driven development and the use of test doubles. The book: Shows how to write automated unit tests for ABAP Instills ABAP programmers with the confidence to refactor poorly written code Explains how an automated testing harness facilitates rapid software development Teaches how to utilize test-driven development (TDD) with ABAP Offers advice and tips on the best ways to write automated unit tests What You Will Learn Become familiar with the xUnit approach to testing Know the ABAP statements that interfere with running automated unit tests and how to accommodate them Understand what it means to isolate code for testing and how this is achieved Gain the confidence to refactor poorly written code Make ABAP programs designed for testability Reap the benefits of spending less time manually unit testing ABAP programs Use test-driven development (TDD) with ABAP programming Use configurable test doubles in ABAP Who This Book Is For ABAP programmers who remain unfamiliar with the automated unit testing facility and those who already use it but want to improve their skill writing and using automated tests. The book addresses the reluctance and trepidation felt by procedural ABAP programmers who need to know some object-oriented concepts to use this facility, expands their horizons, and helps them step through the doorway leading to a different approach to program design.

Confidently shepherd your organization's implementation of Microsoft Dynamics 365 to a successful conclusion In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft's cloud-based ERP and CRM business applications. You'll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget. You'll learn: The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life What to do before you begin the project, including identifying stakeholders and building your business case How to deal with a change management throughout the lifecycle of your project How to manage conference room pilots (CRPs) and what to expect during the sessions Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion.

Explore the architecture, product offerings, and the various stages of implementation processes in Azure DevOps. The book starts with the basic concepts of DevOps and moves on to discuss project management in Azure DevOps. Next, you will learn requirement management and version control in DevOps. Along the way, you will go through test management followed by continuous integration and build automation with more details on code quality and security implementations. Moving forward, you will learn release pipeline and infrastructure as code implementation including ARM-based environment provisioning and execution. Finally, you'll cover DevOps architecture blueprints used for deploying your web applications to different platforms . After reading this book, you will be able to understand each stage of Azure DevOps and master its implementation. What You Will Learn Understand the various concepts of Azure DevOps Apply DevOps concepts in a variety of application contexts including web applications, containers, and database Understand the implementation of end-to-end DevOps in Azure Work with the different DevOps design patterns and architectures in Azure Who Is This Book For: Developers and architects working with Azure.

The first and only book to offer detailed explanations of SAP ERP sales and distribution As the only book to provide in-depth configuration of the Sales and Distribution (SD) module in the latest version of SAP ERP, this valuable resource presents you with step-by-step instruction, conceptual explanations, and plenty of examples. If you're an SD consultant or are in charge of managing an SAP implementation in your enterprise, you'll want this valuable resource at your side * SAP is one of the leading Enterprise Resource Planning (ERP) software products on the market, with over 40,000 implementations * Covers the latest version of SAP ERP-ECC 6.0 * Covers common through advanced configurations, so it's helpful no matter what your level of experience with SAP * Explains the conceptual framework behind the configuration process If your company uses the SD module, keep this indispensable guide on hand.

This book illustrates the role of software architecture and its application in business. The author describes enterprise architecture along with business architecture to show the role of software architecture in both areas. The place of software architecture in business is outlined from many perspectives in this context. The book outlines quality attributes and how managers can use software architecture to build high quality products. Topics include business software architecture, dealing with qualities, achieving quality attributes, managing business qualities, software product line, Internet of Things (IOT), and Service Oriented Business Architecture. The book is intended to benefit students, researchers, software architects, and business architects. Provides quick and easy access to all the important aspects of software architecture in business; Highlights a wide variety of concepts of software architecture in a straightforward manner, for students, practitioners, or architects; Presents different applications of software architecture in business.

Discover what the Common Data Service is and how Dynamics 365 fits in the Power Platform. Learn how to set up core Dynamics 365 Customer Engagement functionality and build more customized processes using model-driven apps. This book covers the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In this second edition, core platform changes from the Common Data Service are included and you will know what this means for Dynamics 365. Updated features include processes, the latest form and view designer, and Business Process Flows. The book also includes new chapters on portals and power virtual agents. After reading Dynamics 365 Essentials, you will have mastered the core functionality available in Dynamics 365 CE and model-driven applications, and will be able to set it up for a range of different business scenarios. What You Will Learn Set up the core standard features of Dynamics 365 CE Create model-driven apps within Dynamics 365 customized to specific business needs Customize Dynamics 365 CE and leverage process automation functionality through the UI Study the Common Data Service for Apps Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365

Looking for efficiency gains in your business? If you're a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes-these everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning. BPM specialists Christine McKinty and Antoine Mottier show you step-by-step how to turn a simple business procedure into an automated, process-based application. Using hands-on examples, you'll quickly learn how to create an online process that's easy to use. Each chapter builds on earlier material. You don't have to have any programming experience to design business processes-and if you have skills in designing workflows and understanding human interactions with processes, you already have a headstart. Through the course of this book, you will: Build a prototype of an application page Create the most frequent use flow in a process, and define the data model Generate real process forms and produce the first version of the application Connect your application to external information systems, and then build and test the complete application

This book expands the foundations of general systems theory to enable progress beyond the rich heuristic practices available today. It establishes a foundational framework for the development of scientific transdisciplinary systems principles and shows how these can amplify the potential of individuals and teams working in multi-, inter- and transdisciplinary contexts or striving to translate their progress across disciplinary boundaries. Three general scientific systems principles are presented, and their relevance to the design, analysis, management and transformation of systems is explored. Applying lessons from the history and philosophy science, this book disambiguates key concepts of general systemology, clarifies the role of general systemology within the field of systemology, and explains how general systemology supports other forms of transdisciplinarity. These insights are used to develop new perspectives, strategies and tools for addressing long-standing challenges to the advancement and transdisciplinary application of general insights into the nature of complex systems.The material presented in this book includes comprehensive models of the structure of systemology as a disciplinary field, the structure and significance of the general systems worldview, and the role of general systemology as the heart of systems science, systems engineering and systems practice. It explains what a fully-fledged general theory of systems would look like, what its potential is, what routes are available to us to develop it further, and how to leverage the knowledge we have attained so far. Many examples and analogies show how general systemology has the potential to enable scientific discovery, insightful theory building, and practical innovation in all the disciplines as they study, design, nurture or transform complex systems. This book is essential reading for anyone wishing to master the concepts, terminology, models and strategies needed to make effective use of current general systems knowledge and to engage in the further development of the philosophy, science, and practice of general systemology.

Die Grenzen zwischen Sach- und Dienstleistung verschwimmen zunehmend - Produkte sind in der Regel hybrid. Sie sind als kundenorientierte Problemloesungen zu interpretieren, die durch das Schnuren von Leistungsbundeln aus Sach- und Dienstleistungskomponenten entstehen. UEber die Wettbewerbsvorteile und den oekonomischen Nutzen von hybriden Produkten herrscht weitgehend Einigkeit. Dennoch existieren kaum Ansatze zur integrierten Entwicklung von Sach- und Dienstleistungen. Die Tatsache, dass der wirtschaftliche Erfolg eines Leistungsbundels massgeblich von dessen Konzeption und kundenindividueller Gestaltung abhangt, wird damit vernachlassigt. In diesem Band werden neue Methoden zur Gestaltung hybrider Produkte vorgestellt. Dabei werden sowohl aktuelle Problemstellungen und Loesungsansatze als auch zukunftige Entwicklungsperspektiven betrachtet. Die einzelnen Kapitel fokussieren einerseits die Produktion und den Absatz hybrider Produkte und andererseits Informationssysteme, welche die Produktion und den Absatz hybrider Produkte unterstutzen. Es wird dem Grundgedanken gefolgt, dass die Erfullung einer Kundenanforderung nicht von vorneherein entweder an eine Sach- oder eine Dienstleistungskomponente geknupft ist - diese Zuordnung soll sich erst wahrend des Entwicklungsprozesses eines hybriden Produkts ergeben. Als "roter Faden" dient ein durchgangiges Fallbeispiel aus der technischen Gebrauchsguterbranche, bei dem die Nutzung mobiler Endgerate zu Verbesserungen in der Erbringung technischer Kundendienstleistungen fuhrt.

This volume constitutes the proceedings of the 11th IFIP WG 8.1 Conference on the Practice of Enterprise Modeling held in October/November 12018 in Vienna, Austria. The conference was created by the International Federation for Information Processing (IFIP) Working Group 8.1 to offer a forum for knowledge transfer and experience sharing between the academic and practitioner communities. The 21 full papers and 5 short papers accepted were carefully reviewed and selected from 64 submissions. They are grouped by the following topics: business process modeling, model derivation; collaboration modeling; reviews and analyses of modeling methods; semantics and reasoning, experience reports; and teaching challenges.

Innovationen entziehen sich immer deutlicher einer technologisch verkurzten Sichtweise. Angesichts der gestiegenen Dynamik und Komplexitat der Umfeldbedingungen fur Unternehmen kommen der Fruherkennung und dem Monitoring technologischer, wirtschaftlicher, politischer und gesellschaftlicher Entwicklungen immer grossere Bedeutung fur den Innovationserfolg zu. Dies gilt besonders fur dynamische Technologiefelder, wie dem Pervasive Computing. Die fortschreitende Nutzung des Internets, die Einbettung von Elektronikkomponenten in Alltagsgegenstande und der Trend zur standigen Vernetzung ( Always on - Anywhere & Anytime") sind unubersehbar. Die vorliegende Arbeit ermittelt okologische Veranderungspotenziale und geht der Frage nach, wie Nachhaltigkeitsanforderungen bereits fruhzeitig in Innovationsprozesse einbezogen werden konnen. Mit Blick auf diese Aufgabe wurde das Konzept der Integrierten Technologie-Roadmap" entwickelt. Mit der Integrierten Technologie-Roadmap wird es moglich, mehrere Dimensionen zukunftsfahigen Wirtschaftens in dynamischen Technologiefeldern simultan zu betrachten. Sie fragt nach technologischen Beitragen zur Bewaltigung von gesellschaftlichen, okonomischen, politischen und okologischen Herausforderungen und ruckt die Sicht der Anwender in den Mittelpunkt. Beides hilft Unsicherheiten bei Technologieentwicklung, Markteinfuhrung und Geschaftsmodellen zu minimieren und die Richtungssicherheit zu erhohen."

Mit der Globalisierung ruckt die Logistik als Wettbewerbsfaktor fur Produktionsunternehmen zunehmend in den Vordergrund. In dem Band wird erstmals ein ganzheitlicher, sozio-technischer Ansatz fur das Auftragsmanagement in der industriellen Produktion vorgestellt, der die Wechselwirkungen zwischen Systemfunktionen, Nutzern und der Organisation berucksichtigt. Unter Einbeziehung dieser Aspekte wird die Gestaltung und Einfuhrung eines Auftragsmanagement-Systems nachvollziehbar beschrieben und durch zahlreiche Bilder und Praxisbeispiele veranschaulicht."

Learn how to create your own AI model and consume it in your Power BI reports to gain better insights from your data Key Features Learn how to gain better insights from your data by applying different AI techniques within Power BI Save time by creating machine learning models independently and integrating them within your BI reports Understand how to combine Cognitive Services and Azure Machine Learning together with Power BI Book DescriptionThe artificial intelligence (AI) capabilities in Power BI enable organizations to quickly and easily gain more intelligent insights from unstructured and structured data. This book will teach you how to make use of the many AI features available today in Power BI to quickly and easily enrich your data and gain better insights into patterns that can be found in your data. You'll begin by understanding the benefits of AI and how it can be used in Power BI. Next, you'll focus on exploring and preparing your data for building AI projects and then progress to using prominent AI features already available in Power BI, such as forecasting, anomaly detection, and Q&A. Later chapters will show you how to apply text analytics and computer vision within Power BI reports. This will help you create your own Q&A functionality in Power BI, which allows you to ask FAQs from another knowledge base and then integrate it with PowerApps. Toward the concluding chapters, you'll be able to create and deploy AutoML models trained in Azure ML and consume them in Power Query Editor. After your models have been trained, you'll work through principles such as privacy, fairness, and transparency to use AI responsibly. By the end of this book, you'll have learned when and how to enrich your data with AI using the out-of-the-box AI capabilities in Power BI. What you will learn Apply techniques to mitigate bias and handle outliers in your data Prepare time series data for forecasting in Power BI Prepare and shape your data for anomaly detection Use text analytics in Power Query Editor Integrate QnA Maker with PowerApps and create an app Train your own models and identify the best one with AutoML Integrate an Azure ML workspace with Power BI and use endpoints to generate predictions Who this book is forThis artificial intelligence BI book is for data analysts and BI developers who want to explore advanced analytics or artificial intelligence possibilities with their data. Prior knowledge of Power BI will help you get the most out of this book.

This book focuses on the methodological treatment of UML/P and addresses three core topics of model-based software development: code generation, the systematic testing of programs using a model-based definition of test cases, and the evolutionary refactoring and transformation of models. For each of these topics, it first details the foundational concepts and techniques, and then presents their application with UML/P. This separation between basic principles and applications makes the content more accessible and allows the reader to transfer this knowledge directly to other model-based approaches and languages. After an introduction to the book and its primary goals in Chapter 1, Chapter 2 outlines an agile UML-based approach using UML/P as the primary development language for creating executable models, generating code from the models, designing test cases, and planning iterative evolution through refactoring. In the interest of completeness, Chapter 3 provides a brief summary of UML/P, which is used throughout the book. Next, Chapters 4 and 5 discuss core techniques for code generation, addressing the architecture of a code generator and methods for controlling it, as well as the suitability of UML/P notations for test or product code. Chapters 6 and 7 then discuss general concepts for testing software as well as the special features which arise due to the use of UML/P. Chapter 8 details test patterns to show how to use UML/P diagrams to define test cases and emphasizes in particular the use of functional tests for distributed and concurrent software systems. In closing, Chapters 9 and 10 examine techniques for transforming models and code and thus provide a solid foundation for refactoring as a type of transformation that preserves semantics. Overall, this book will be of great benefit for practical software development, for academic training in the field of Software Engineering, and for research in the area of model-based software development. Practitioners will learn how to use modern model-based techniques to improve the production of code and thus significantly increase quality. Students will find both important scientific basics as well as direct applications of the techniques presented. And last but not least, the book will offer scientists a comprehensive overview of the current state of development in the three core topics it covers.

It's finally here: your all-in-one guide to Employee Central Payroll! From step-by-step instructions for configuring wages, personal data, pay statements (and more!) to guidance on running your payroll and reporting on system operations, this book has it all. You'll walk through master data integration with Employee Central and master every aspect of the Payroll Control Center. Whether you're new to SAP SuccessFactors or adding to your existing cloud HR landscape, this is the book for you!Highlights include:1) Payroll Control Center2) Wage types3) Compensation data4) Pay statements5) System provisioning6) Master data integration7) Master data replication8) Single sign-on9) Monitoring and troubleshooting10) Integration11) Project planning

This book presents the latest findings and ongoing research in the field of green information systems as well as green information and communication technology (ICT). It provides insights into a whole range of cross-cutting concerns in ICT and environmental sciences and showcases how information and communication technologies allow environmental and energy efficiency issues to be handled effectively. Offering a selection of extended and reworked contributions to the 30th International Conference EnviroInfo 2016, it is essential reading for anyone wanting to extend their expertise in the area.