E(lectronic)- und M(obile)-Learning: das Lernen und Lehren mittels Informations- und Kommunikationstechnologien wird bereits in vielen Bereichen erfolgreich eingesetzt. In (Hoch)schulen sowie in der beruflichen Aus-, Fort- und Weiterbildung von Auszubildenden bis hin zu Top-Managern. Dieser Sammelband beschreibt den Status Quo und aktuelle Projekte. Er identifiziert und analysiert wichtige E-Learning-Trends und zukunftsgerichtete Entwicklungen.

Erfolgreiche Veranderung hangt von der zielgerichteten Umsetzung pragmatischer Konzepte ab. Das Business Engineering liefert diese Konzepte. Das Buch zeigt, wie sie in der betrieblichen Realitat zu erfolgreichen Projekten fuhren. Die Nutzung der Informationstechnologie ist dabei das verbindende Element. Die von erfahrenen Praktikern des Business Engineering verfassten Beitrage drehen sich zum einen um technologiegetriebene Wertschopfungspotenziale und zum anderen um den methodischen Transformationsprozess zum Unternehmen des Informationszeitalters. Sie beschaftigen sich mit den zentralen Fragen des unternehmerischen Wandels: Wie andert sich die Geschaftslogik z.B. von Finanzdienstleistern, Industrieunternehmen oder Immobilienmanagement-Gesellschaften unterstutzt durch innovative Anwendungen? Welche Potenziale ergeben sich fur Supply-Chain-Management-Prozesse oder fur ein innovatives HR-Management? Welche Effekte ergeben sich in Netzwerken? Wie lassen sich die Erkenntnisse in KMU anwenden?

"

Der Einsatz von Software-Agenten zur Koordination wirtschaftlicher Prozesse und auf elektronischen Marktpl tzen ist Kernthema dieses Buches. Dabei werden Potenziale und Chancen, Anwendungen und Prototypen, aber auch Herausforderungen, Grenzen und Risiken der Agententechnologie f r den Einsatz aufgezeigt. Theoretische Grundlagen und Beispiele aus Projekten und deren Konzepte dienen als Basis f r die Realisierung eines eigenen agentenbasierten Markplatzes in Java. Im Vordergrund stehen daher praktische Ans tze zur Realisierung wirtschaftlicher Mechanismen und deren Implementierungen in eigenen Software-Agenten.
Die beigef gte CD enth lt eine eingeschr nkte Lizenzversion des kommerziellen Agentensystems "Living Agents Runtime System" sowie die im Buch beschriebenen Java-Klassen.

In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP (R) CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company's bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.

It's no secret that cloud-based computing is the next big movement in IT, and Microsoft is right there in the market with Office 365a cloud-based productivity suite which includes a hosted, cloud-focused version of SharePoint 2010 SharePoint 2010 developers who have traditionally developed for on-premise environments will suddenly find themselves being asked to develop for the cloud. While there is a lot of overlap between cloud-based and traditional SharePoint development, there are also some important differences and considerations that must be taken into account as well. In particular, the proliferation of cloud-based solutions was a driving force behind certain new features in SharePoint 2010, like sandboxed solutions and the new client object model. As the devil is always in the details, Pro SharePoint 2010 Development for Office 365 helps you navigate the changes and develop compelling applications and solutions for SharePoint Online in Office 365. Authors Dave Milner, Bart McDonough, and Paul Stork bring to the table decades of experience in real-world development of solutions for customersexpertise that is the practical result of what works in real-world customer environments. This proven team will cover with you the architectural landscape that SharePoint in the cloud represents, discuss the steps in setting up a development environment, and cover multiple real-world development approaches, technologies, and considerations. What you'll learn Explicit advice for setting up development environments to work with Office 365 Coverage of possibilities for development including browser, SharePoint Designer, and Visual Studio Real-world development approaches In-depth coverage of sandboxed solutions including specific Office 365 considerations How to integrate InfoPath into an Office 365 SharePoint Online environment How to develop and deploy Silverlight applications within SharePoint Online Instructions for incorporating the most popular web development language JavaScriptand the most popular add-onjQuery Instructions for working with HTML5 and CSS3 with SharePoint Online Who this book is for

Online developers will findPro SharePoint 2010 Development for Office 365 most useful. Developers for SharePoint and .NET developers interested in SharePoint solutions for Office 365 will greatly benefit from a clear approach and road map to get into developing for SharePoint in an Office 365 environment. Online developers without a background in SharePoint will also greatly benefit from a concise approach to focusing on necessary concepts and components to get up to speed quickly in developing solutions for SharePoint Office 365. Table of Contents Getting Started with Office 365 and SharePoint Online SharePoint Online Development Overview Setting Up a Development Environment for SharePoint Online Basic Customization Using Only a Browser Taking It to the Next Level with SharePoint Designer InfoPath Forms and SharePoint Online Custom Development with Visual Studio SharePoint Designer Intro to Client-Side Development Client-Side Development with Silverlight Developing with jQuery, HTML5, and CSS3 Hybrid On-Premise/Online Solutions Office 365 Preview (Office 2013)

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

Microservices Security in Action teaches readers how to secure their microservices applications code and infrastructure. After a straightforward introduction to the challenges of microservices security, the book covers fundamentals to secure both the application perimeter and service-to-service communication. Following a hands-on example, readers explore how to deploy and secure microservices behind an API gateway as well as how to access microservices accessed by a single-page application (SPA). Key Features Key microservices security fundamentals Securing service-to-service communication with mTLS and JWT Deploying and securing microservices with Docker Using Kubernetes security Securing event-driven microservices Using the Istio Service Mesh For developers well-versed in microservices design principles who have a basic familiarity with Java. About the technology As microservices continue to change enterprise application systems, developers and architects must learn to integrate security into their design and implementation. Because microservices are created as a system of independent components, each a possible point of failure, they can multiply the security risk. Prabath Siriwardena is the vice president of security architecture at WSO2, a company that produces open source software, and has more than 12 years of experience in the identity management and security domain. Nuwan Dias is the director of API architecture at WSO2 and has worked in the software industry for more than 7 years, most of which he spent focusing on the API management domain. Both have helped build security designs for Fortune 500 companies including Boeing, Verizon, Nissan, HP, and GE.

Looking to get SAP S/4HANA Sales up and running? This book has all the expert guidance you need! Start with the organizational structure and master data, including customer-vendor integration. Then follow click-by-click instructions to configure your key SD processes: pricing, sales order management, ATP and supply protection, shipping, billing, and more. Including SAP Fiori reports and KPIs, this is your all-in-one sales resource!In this book, you'll learn about:a. Master Data See how to configure new business partners in your system, and perform customer-vendor integration (CVI) to manage customer data. Then learn about the material master data that's integral to your sales processes. b. ConfigurationWalk through step-by-step instructions to configure your sales and distribution processes in SAP S/4HANA, from managing sales orders and condition contracts to shipping, delivery, billing, and invoicing. c. ReportingGet the most out of your sales data! Explore operational reports and due lists with SAP Fiori and SAP GUI. Analyze the KPIs that mean the most to your business. Highlights include: 1) Organizational structure 2) Business partners 3) Customer-vendor integration 4) Material master 5) Pricing 6) Sales contract and agreement management 7) Sales order management 8) Available-to-promise (ATP) 9) Supply protection10) Shipping and delivery 11) Billing and invoicing12) Reporting

Get to work in SAP S/4HANA with this introductory guide! Learn how to navigate your user interface, manage and report on your data, customize your reports, and tailor the system to your preferences. Then walk through daily tasks for several key lines of business: procurement, sales, and finance. With details on special functions and troubleshooting, this is the complete guide to your SAP S/4HANA workday! In this book, you'll learn about: a. User Operations Get started in your new system! Learn how to log in, navigate, and display, maintain, and report on your company's data. b. Customization Options Use SAP S/4HANA according to your specifications and preferences! Adapt your reporting settings and personalize your user interface so that it works for you, whether you're using the new UI (SAP Fiori) or the classic look of SAP GUI. c. Business Processes See how to complete day-to-day tasks in key lines of business. Perform procurement activities in materials management, ordering and invoicing in sales, and business transactions in finance such as displaying open items or a balance sheet. Highlights Include: 1) Logon and navigation 2) Reporting 3) Personalization 4) Procurement 5) Sales 6) Financial accounting 7) Special functions 8) Troubleshooting 9) SAP Fiori applications 10) SAP GUI transactions

Das Buch gibt eine Einfuhrung in die Geschaftsprozessanalyse mit den beiden Schwerpunkten "Ereignisgesteuerte Prozessketten" (EPK) und "objektorientierte Geschaftsprozessanalyse." Es thematisiert Grundlagen, Chancen und Risiken Betriebswirtschaftlicher Standardsoftware (ERP-Software) und gibt eine umfassende Einfuhrung in ereignisgesteuerte Prozessketten. Die Darstellung wird durch zahlreiche Beispiele aus der Praxis abgerundet. Anschliessend wird das Gesamtkonzept der Unternehmensmodellierung fur SAP R/3 beschrieben und aufgezeigt, welche zentrale Rolle ereignisgesteuerte Prozessketten dabei spielen. Das Buch stellt Objektorientierung vor und uberpruft die objektorientierte Geschaftsprozessmodellierung auf ihre Tauglichkeit fur eine effiziente Prozessanalyse. In der Neuauflage wurde der Schwerpunkt auf die Modellierungsmethoden verlagert. Das Kapitel zur objektorientierten Geschaftsprozessmodellierung wurde stark ausgebaut und aktualisiert (UML 2.0) und das EPK-Kapitel um weitere Beispiele erweitert."

Ziel der Autoren ist es, Mechanismen und Prinzipien des Social Webs im Tourismus aufzuzeigen. Neben den theoretischen Grundlagen erl utern sie die praktischen Anwendungen und illustrieren das Thema anhand vieler Best-Practice-Beispiele. Leser erfahren, welche Bedeutung das Social Web und seine grundlegenden Mechanismen haben, so dass Internet-Aktivit ten besser geplant und an neue Entwicklungen angepasst werden k nnen. F r Akteure in der Tourismusbranche, aber auch Wissenschaftler, die einen Einstieg in die touristische Praxis des Social Web suchen.

Manufacturing Execution Systeme (MES) sind das Werkzeug, mit dem die Fertigungsprozesse transparent gemacht werden und mit dem die Ablaufe in Realtime unter Berucksichtigung von Zielvorgaben geregelt werden konnen.

Das Buch soll helfen, ein MES zielorientiert im Unternehmen einzufuhren. Hierzu werden nicht nur Ratschlage zur Konzeption gegeben, sondern es wird auch bei der "internen Vermarktung" des MES-Vorhabens in Form von Ratschlagen und Wirtschaftlichkeitsbetrachtungen unterstutzt. Im Anschluss daran werden Hinweise zur Erstellung eines Pflichtenhefts sowie zur Ausschreibung und Anbieterauswahl gegeben. Neben Tipps vom Projektstart bis zum Produktivstart des Systems werden Themen wie Mitarbeiterqualifizierung und Support angesprochen. Ferner wird aufgezeigt, wie der Einfuhrungsprozess durch externe MES-Berater unterstutzt werden kann.

Zwei Fallbeispiele zeigen, wie die Einfuhrung in der Praxis verlief und welcher Nutzen durch das MES erzielt werden konnte.

Zur Besserung Nutzung des Systems werden noch organisatorische Massnahmen beschrieben, wie die Mitarbeitereinbindung mit Zielvereinbarungen und Pramienentlohnung, die auch neue Tarifmodelle, wie z.B. ERA (Entgeltrahmenabkommen) vorsehen.

Ein Kapitel mit Checklisten, Literaturtipps und Weblinks schliesst dieses Buch ab."

Discover what needs to happen in enterprise-architecture practice-and not just its outcomes, but also the activities from which those outcomes would arise. This book reveals how business and enterprise architects can deliver fast solutions to an always-on-the-go business world. To begin, you'll review a new technique called "context-space mapping," which provides a structured method for sense-making across the entire context of an enterprise. Throughout the book, you'll concentrate on the routine practices that underpin each of the architecture disciplines. Working step-by-step through a real 10-day architecture project, this book explores the activities that underpin the strategy, structures and solutions in the real-time turmoil of an enterprise architect's everyday work. You'll explore how and why and when the various documents, artefacts and items of 'theory-stuff' come into the practice - all those mainstream methods, frameworks, models, metamodels and other information sources. In the end, Everyday Enterprise Architecture will help you develop the skills, judgment, and awareness to keep enhancing the value of your architectural projects. What You'll Learn Work on architectures at "business-speed" Adapt architectures for different tasks Gather, use, and manage architectural information Who This Book Is For Enterprise and business architects.

Das Buch behandelt praxisbezogene Methoden zur Analyse und Steuerung operationaler IT-Risiken entsprechend der Anforderungen im Gesetz zur Kontrolle und Transparenz im Unternehmensbereich (KonTraG). Prasentiert werden zudem Konzepte fur den Aufbau und den Ablauf einer Notfall- und Krisenorganisation in Unternehmen sowie Verfahren zur Pravention und Durchfuhrung von Ubungen im Not- oder Katastrophenfall. Zu den Praxisbeispielen werden Checklisten zur Verfugung gestellt, die als Referenz bei der Erstellung eigener Dokumente dienen."

Das Buch stellt Konzepte des "Echtzeitunternehmens" (Real-Time Enterprise) vor und weist auf die tiefgreifenden Ver nderungen hin, die diese Art der Evolution f r das Unternehmen mit sich bringt. Als Wegweiser und Sammlung von Ideen und erprobten Konzepten zeigt es auf, wie man Unternehmen auf mehr Geschwindigkeit trimmen kann, um die Wettbewerbsf higkeit zu st rken, die Attraktivit t f r die Kunden zu erh hen und letztlich wirtschaftlicher zu arbeiten.

Innovative Praktiker, f hrende Denker aus Wissenschaft und Forschung und betroffene Dienstleistungs- und Technologieanbieter vermitteln facettenreich und aus verschiedenen Blickwinkeln sowohl Ideen als auch notwendiges Wissen, um den Herausforderungen des "Geschwindigkeitsdiktates" wirksam zu begegnen und die in ihm liegenden Chancen voll auszusch pfen.

Eine wesentliche Ursache fA1/4r das Scheitern von Softwareentwicklungsprojekten ist, daA sich die vorab formulierten Anforderungen Andern. Nur wenn diese A"nderungen professionell gemanagt werden, kann ein Softwareprojekt erfolgreich in Zeit und Budget fertiggestellt werden. Grundlagen und Konzepte eines professionellen Anforderungs- und A"nderungsmanagements werden in diesem Werk schlA1/4ssig dargestellt. MAgliche Werkzeuge, die das Anforderungs- und A"nderungsmanagement erleichtern und zum Teil auch automatisieren, werden ebenfalls vorgestellt. Abgerundet wird das Buch durch einen Blick in die Zukunft, hier wird darauf eingegangen, inwieweit die immer grAAer werdende Verbreitung des Internets kA1/4nftig das Anforderungs- und A"nderungsmanagement bestimmen wird. Auch die Integration in das Projektmanagement wird untersucht.

Das St. Galler Modell fur prozesszentriertes Customer Relationship Management basiert auf Praxiserfahrungen, die in acht Fallstudien fuhrender Unternehmen dokumentiert sind: Ganzheitliches Kundenbindungsmarketing der Direkt Anlage Bank; Contact Center der Swisscom; Kampagnen- und Kundenmanagement bei Genossenschaftsbanken; Kundenzentrierte Prozesse und Systeme der Credit Suisse, LGT Bank in Liechtenstein und Neuen Zurcher Zeitung; Management von Projekt- und Kundenwissen bei der SAP. Das Gesamtmodell beschreibt mit Kunden-, Kanal- sowie Prozess- und Wissensmanagement die wesentlichen Instrumente zur radikalen Ausrichtung auf Kundenprozesse. Eine Ubersicht der achtzehn wichtigsten Einfuhrungsmethoden aus Literatur, Beratung und von Systemanbietern unterstutzt die erfolgreiche Projektdurchfuhrung."

Learn to code like a professional with Python - an open source, versatile, and powerful programming language About This Book * Learn the fundamentals of programming with Python - one of the best languages ever created * Develop a strong set of programming skills that you will be able to express in any situation, on every platform, thanks to Python's portability * Create outstanding applications of all kind, from websites to scripting, and from GUIs to data science Who This Book Is For Python is the most popular introductory teaching language in U.S. top computer science universities, so if you are new to software development, or maybe you have little experience, and would like to start off on the right foot, then this language and this book are what you need. Its amazing design and portability will help you become productive regardless of the environment you choose to work with. What You Will Learn * Get Python up and running on Windows, Mac, and Linux in no time * Grasp the fundamental concepts of coding, along with the basics of data structures and control flow. * Write elegant, reusable, and efficient code in any situation * Understand when to use the functional or the object oriented programming approach * Create bulletproof, reliable software by writing tests to support your code * Explore examples of GUIs, scripting, data science and web applications * Learn to be independent, capable of fetching any resource you need, as well as dig deeper In Detail Learning Python has a dynamic and varied nature. It reads easily and lays a good foundation for those who are interested in digging deeper. It has a practical and example-oriented approach through which both the introductory and the advanced topics are explained. Starting with the fundamentals of programming and Python, it ends by exploring very different topics, like GUIs, web apps and data science. The book takes you all the way to creating a fully fledged application. The book begins by exploring the essentials of programming, data structures and teaches you how to manipulate them. It then moves on to controlling the flow of a program and writing reusable and error proof code. You will then explore different programming paradigms that will allow you to find the best approach to any situation, and also learn how to perform performance optimization as well as effective debugging. Throughout, the book steers you through the various types of applications, and it concludes with a complete mini website built upon all the concepts that you learned. Style and approach This book is an easy-to-follow guide that will take you from a novice to the proficient level at a comfortable pace, using a lot of simple but effective examples. Each topic is explained thoroughly, and pointers are left for the more inquisitive readers to dig deeper and expand their knowledge.

Refer to the practical guidance provided in this book to develop Salesforce custom applications in a more agile, collaborative, and resilient way using Salesforce Developer Experience (DX). You will learn how to use the Salesforce Command Line Interface (CLI) to simplify working with projects, metadata, data and orgs. The CLI integrates with your development tools of choice such as Visual Studio Code, and CI/CD tools to implement DevOps pipelines. Readers will also gain an understanding of the package development model, which improves application quality and maintainability by grouping metadata into highly cohesive, loosely coupled containers. Salesforce DX supports application development throughout the entire development lifecycle where a version control system, rather than a Salesforce org, is the source of truth. It became generally available in late 2017 and has now reached a stage of feature richness and stability that it is becoming more widely adopted. Beginning Salesforce DX provides development teams with practical, how-to examples of using Salesforce DX that go beyond the Salesforce documentation. Commands and their parameters are described, including any gotchas, and the outcome of the commands on a Salesforce org is explained. What You Will Learn * How to setup a Salesforce DX development environment * Understand the key Salesforce DX concepts and the Salesforce CLI * Work with Dev Hubs, projects, orgs, metadata and version control systems * Improve quality with test users and test data * Bootstrap pro-code development with templates * Apply Salesforce DX to an end-to-end package development project Who This Book Is For Internal teams developing custom Salesforce applications for an individual customer, or those creating commercial applications for distribution via the Salesforce AppExchange enterprise marketplace. All team disciplines will benefit from understanding and applying Salesforce DX, including pro-code, low-code and no-code developers, testers, release managers, DevOps engineers and administrators. A secondary audience includes those needing to understand key concepts when establishing or evolving an organisation's application lifecycle management capability, such as capability leaders, architects, consultants and business analysts.

Get everything you need to code with ABAP, all in one place! Are you a beginner looking for a refresher on the basics? You'll get an overview of SAP architecture and learn syntax. Already an experienced programmer and looking to improve your ABAP skills? Dive right into modifications and code enhancements. Understand the programming environment and build reports, interfaces, and applications with this complete reference to coding with ABAP! Highlights include: 1) Architecture and environment 2) Syntax, keywords, structures, and tables 3) User interaction 4) Modularization 5) Persistent data 6) Dialog and dynamic programming 7) Reports and forms 8) Interface development 9) Modifications and enhancements 10) Debugging and testing

A four-color journey through a complete Tableau visualization Tableau is a popular data visualization tool that's easy for individual desktop use as well as enterprise. Used by financial analysts, marketers, statisticians, business and sales leadership, and many other job roles to present data visually for easy understanding, it's no surprise that Tableau is an essential tool in our data-driven economy. Visual Analytics with Tableau is a complete journey in Tableau visualization for a non-technical business user. You can start from zero, connect your first data, and get right into creating and publishing awesome visualizations and insightful dashboards. - Learn the different types of charts you can create - Use aggregation, calculated fields, and parameters - Create insightful maps - Share interactive dashboards Geared toward beginners looking to get their feet wet with Tableau, this book makes it easy and approachable to get started right away.

A report is only useful if those who receive it understand what it means. Knowing how to use Crystal Reports gives you the edge in producing reports from your database that really are crystal clear.

"Crystal Reports 2008 For Dummies" is a quick and easy guide to get you going with the latest version of this bestselling report-writing software. In fact, it's so popular that previous editions have made it a bestseller too. "Crystal Reports 2008 For Dummies" gives you just what you should know to produce the reports you'll need most often, including how to: Pull specific information from your database, sort and group it, and find the details you needUse dynamic or cascading promptsTroubleshoot and print reports and save time with templatesView reports on your LANWrite formulas to retrieve specific informationCreate and update OLAP reportsFormat reports, control page breaks, and even add graphics or Flash filesEnhance your reports with charts and mapsUse Crystal Reports in the enterprise

There's also a companion Web site with sample reports from the book and links to sites with more related information. With "Crystal Reports 2008 For Dummies" by your side, you'll soon be able to create reports from simple to spectacular, whenever the need arises.

This book is written by testers for testers. In ten chapters, the authors provide answers to key questions in agile projects. They deal with cultural change processes for agile testing, with questions regarding the approach and organization of software testing, with the use of methods, techniques and tools, especially test automation, and with the redefined role of the tester in agile projects. The first chapter describes the cultural change brought about by agile development. In the second chapter, which addresses agile process models such as Scrum and Kanban, the authors focus on the role of quality assurance in agile development projects. The third chapter deals with the agile test organization and the positioning of testing in an agile team. Chapter 4 discusses the question of whether an agile tester should be a generalist or a specialist. In Chapter 5, the authors turn to the methods and techniques of agile testing, emphasizing the differences from traditional, phase-oriented testing. In Chapter 6, they describe which documents testers still need to create in an agile project. Next, Chapter 7 explains the efficient use of test automation, which is particularly important in agile development, as it is the main instrument for project acceleration and is necessary to support state-of-the-art DevOps approaches and Continuous Integration. Chapter 8 then adds examples from test tool practice extending test automation to include test management functionality. Chapter 9 is dedicated to training and its importance, emphasizing the role of employee training in getting started with agile development. Finally, Chapter 10 summarizes the results of the agile journey in general with a special focus on testing. To make the aspects described even more tangible, the specific topics of this book are accompanied by the description of experiences from concrete software development projects of various organizations. The examples demonstrate that different approaches can lead to solutions that meet the specific challenges of agile projects.

The introduction of digital applications into businesses has revolutionized the way employees and managers carry out their jobs while also benefiting them socially. Smartphone and App Implementations that Improve Productivity looks at the benefits of apps in the workplace and introduces academic perspectives that link prospective advantages with practical commercial examples. The analysis is structured into chapters that include real world application while at the same time critically assess implied benefits of the new app technology and draw out the main findings and conclusions. Tahir M. Nisar brings into focus the emerging role of digital applications and big data in enterprise decision making. Readers will learn how companies can achieve more efficiency and effectiveness in their business operations through new types of organizational design strategies and mechanisms of employee mobility and work-life balance that draw on digital apps.