This book analyses quantitative open source software (OSS) reliability assessment and its applications, focusing on three major topic areas: the Fundamentals of OSS Quality/Reliability Measurement and Assessment; the Practical Applications of OSS Reliability Modelling; and Recent Developments in OSS Reliability Modelling. Offering an ideal reference guide for graduate students and researchers in reliability for open source software (OSS) and modelling, the book introduces several methods of reliability assessment for OSS including component-oriented reliability analysis based on analytic hierarchy process (AHP), analytic network process (ANP), and non-homogeneous Poisson process (NHPP) models, the stochastic differential equation models and hazard rate models. These measurement and management technologies are essential to producing and maintaining quality/reliable systems using OSS.

This book identifies and discusses the main challenges facing digital business innovation and the emerging trends and practices that will define its future. The book is divided into three sections covering trends in digital systems, digital management, and digital innovation. The opening chapters consider the issues associated with machine intelligence, wearable technology, digital currencies, and distributed ledgers as their relevance for business grows. Furthermore, the strategic role of data visualization and trends in digital security are extensively discussed. The subsequent section on digital management focuses on the impact of neuroscience on the management of information systems, the role of IT ambidexterity in managing digital transformation, and the way in which IT alignment is being reconfigured by digital business. Finally, examples of digital innovation in practice at the global level are presented and reviewed. The book will appeal to both practitioners and academics. The text is supported by informative illustrations and case studies, so that practitioners can use the book as a toolbox that enables easy understanding and assists in exploiting business opportunities involving digital business innovation.

This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding.

There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations - the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need - managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author's extensive experience in industry.

This edited three volume edition brings together significant papers previously published in the Journal of information Technology (JIT) over its 30 year publication history. The three volumes of Enacting Research Methods in Information Systems celebrate the methodological pluralism used to advance our understanding of information technology's role in the world today. In addition to quantitative methods from the positivist tradition, JIT also values methodological articles from critical research perspectives, interpretive traditions, historical perspectives, grounded theory, and action research and design science approaches. Volume 1 covers Critical Research, Grounded Theory, and Historical Approaches. Volume 2 deals with Interpretive Approaches and also explores Action Research. Volume 3 focuses on Design Science Approaches and discusses Alternative Approaches including Semiotics Research, Complexity Theory and Gender in IS Research. The Journal of Information Technology (JIT) was started in 1986 by Professors Frank Land and Igor Aleksander with the aim of bringing technology and management together and bridging the 'great divide' between the two disciplines. The Journal was created with the vision of making the impact of complex interactions and developments in technology more accessible to a wider audience. Retaining this initial focus, the JIT has gone on to extend into new and innovative areas of research such as the launch of JITTC in 2010. A high impact journal, JIT shall continue to publish leading trends based on significant research in the field.

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan's perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows: * Foundations of Service Science and the service industry sector * Public/Private sector partnerships, policies, trade in services, future prospects * Contributions from science, social science, management, engineering, design as well as industry sector perspectives * Road-maps, methodology, business development, strategies and innovative models, application of information technology, performance measures, and service system design * Education and workforce development * Case studies from practice, research and educational community * Future Directions in Japan This book includes three Forewords written by key leaders in Service Science:* Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan) * Yasuhiro Maeda (Director, Service Affairs Policy Division METI) * Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

This book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economic relations of our modern life. The book provides insights into the current state of research while presenting the viewpoints of a variety of disciplines such as communication studies, information systems, educational and organizational psychology, sports psychology and economics. Focusing on an investigation of how the Internet is changing the relationship between trust and communication, and the impact this change has on trust research, this volume facilitates a greater understanding of these topics, thus enabling their employment in social relations.

This book presents new concepts as well as practical applications and experiences in the field of information technology for environmental engineering. The book has three main focus areas: firstly, it shows how information technologies can be employed to support natural resource management and conservation, environmental engineering, scientific simulation and integrated assessment studies. Secondly, it demonstrates the application of computing in the everyday practices of environmental engineers, natural scientists, economists and social scientists. And thirdly, it demonstrates how the complexity of natural phenomena can be approached using interdisciplinary methods, where computer science offers the infrastructure needed for environmental data collection and management, scientific simulations, decision support documentation and reporting.The book collects selected papers presented at the 7th International Symposium on Environmental Engineering, held in Port Elizabeth, South Africa in July 2015. It discusses recent success stories in eco-informatics, promising ideas and new challenges from the interdisciplinary viewpoints of computer scientists, environmental engineers, economists and social scientists, demonstrating new paradigms for problem-solving and decision-making.

This book presents the latest findings and ongoing research in the field of green information systems and green information and communication technology (ICT). It provides insights into a whole range of cross-cutting topics in ICT and environmental sciences as well as showcases how information and communication technologies allow environmental and energy efficiency issues to be handled effectively. The papers presented in this book are a selection of extended and improved contributions to the 28th International Conference on Informatics for Environmental Protection dedicated to ICT for energy efficiency. This book is essential and particularly worth reading for those who already gained basic knowledge and want to deepen and extend their expertise in the subjects mentioned above.

This book presents recent research in the recognition of vulnerabilities of national systems and assets which gained special attention for the Critical Infrastructures in the last two decades. The book concentrates on R&D activities in the relation of Critical Infrastructures focusing on enhancing the performance of services as well as the level of security. The objectives of the book are based on a project entitled "Critical Infrastructure Protection Researches" (TAMOP-4.2.1.B-11/2/KMR-2011-0001) which concentrated on innovative UAV solutions, robotics, cybersecurity, surface engineering, and mechatornics and technologies providing safe operations of essential assets. This report is summarizing the methodologies and efforts taken to fulfill the goals defined. The project has been performed by the consortium of the Obuda University and the National University of Public Service.

Master the ins and outs of Google's free-to-use office and productivity software Teach Yourself VISUALLY Google Workspace delivers the ultimate guide to getting the most out of Google's Workspace cloud software. Accomplished author Guy Hart-Davis offers readers the ability to tackle a huge number of everyday productivity problems with Google's intuitive collection of online tools. With over 700 full-color screenshots included to help you learn, you'll discover how to: Manage your online Google Calendar Master the files and folders in your Google Drive storage Customize your folders and navigate your Gmail account Create perfect spreadsheets, presentations, and documents in Google Sheets, Slides, and Docs Perfect for anyone who hopes to make sense of Google's highly practical and free online suite of tools, Teach Yourself VISUALLY Google Workspace also belongs on the bookshelves of those who already find themselves using Workspace and just want to get more out of it.

Teaches you to use Zoho CRM effectively to benefit your business. This book takes you through a number of real-life scenarios and teaches you how to use Zoho CRM to create solutions for your business, with no technical background needed and with little to no coding required. Sound too good to be true? Technology makes our lives easier and there are a large number of resources on offer to help with various tasks, including managing business information. With all the tools, apps, and services to choose from, it is still a daunting and often expensive undertaking for businesses to create solutions that fit their specific requirements. That's where Zoho CRM comes in. Using this book you can create a fully-functional cloud-based app that manages your company information, is elegant to use, and cost-effective to maintain. Basic computer and internet skills is all you need to successfully launch your very own CRM with the help of this book. Get started today with Mastering Zoho CRM. What You'll Learn Set up Zoho CRM properly from the ground up Model your business processes and implement them on Zoho CRM Centralize and manage your entire marketing, sales, and customer service processes Integrate CRM with other Zoho tools to streamline day to day business operations Create powerful dashboards and reports to provide relevant, actionable information to concerned people Use advanced CRM features such as workflow automation, role-based security, territories, etc. Connect Zoho CRM to external tools and services to extend features, and let CRM scale up with your business needs. Who This Book Is For Small business owners and solopreneurs who want to take control of the beating heart of their business -their marketing, sales, and customer-service efforts- without spending tens of thousands of dollars on customized solutions. Solution providers and consultants who want to learn the ins and outs of one of the hottest CRM tools in the market and provide winning related services to their clients by adding Zoho to their list of offerings.

This new Edition of Electronic Commerce is a complete update of the leading graduate level/advanced undergraduate level textbook on the subject. Electronic commerce (EC) describes the manner in which transactions take place over electronic networks, mostly the Internet. It is the process of electronically buying and selling goods, services, and information. Certain EC applications, such as buying and selling stocks and airline tickets online, are reaching maturity, some even exceeding non-Internet trades. However, EC is not just about buying and selling; it also is about electronically communicating, collaborating, and discovering information. It is about e-learning, e-government, social networks, and much more. EC is having an impact on a significant portion of the world, affecting businesses, professions, trade, and of course, people. The most important developments in EC since 2014 are the continuous phenomenal growth of social networks, especially Facebook , LinkedIn and Instagram, and the trend toward conducting EC with mobile devices. Other major developments are the expansion of EC globally, especially in China where you can find the world's largest EC company. Much attention is lately being given to smart commerce and the use of AI-based analytics and big data to enhance the field. Finally, some emerging EC business models are changing industries (e.g., the shared economy models of Uber and Airbnb). The 2018 (9th) edition, brings forth the latest trends in e-commerce, including smart commerce, social commerce, social collaboration, shared economy, innovations, and mobility.

"Integrated Business Processes with ERP Systems" covers the key processes supported by modern ERP systems. This textbook and the WileyPLUS online course is designed for use as both a reference guide and a conceptual resource for students taking ERP-focused courses using SAP. It examines in depth the core concepts applicable to all ERP environments, and it explains how those concepts can be utilized to implement business processes in SAP systems.

Hallmark Features: Integrated Business Processes with ERP Systems approaches topics using an integrated process perspective of the firm. Each process is discussed within the context of its execution across functional areas in the company, with special emphasis on the role of data in managing the coordination between activities and groups. Students will gain a deep appreciation for the role of enterprise systems in efficiently managing processes from multiple functional perspectives.Running Case Study - Many key examples, demonstrations, and assignments incorporated throughout the book are based on a fictional company, Global Bike Incorporated (GBI). GBI exists virtually in the GBI ERP system, which will be used to provide hands-on experience with executing the various processes in SAP ERP.Real-World Examples - In addition to the integrated approach and the GBI case study, the text includes multiple scenarios that demonstrate how businesses actually utilize ERP capabilities. Examples of both positive and negative issues associated with enterprise systems are integrated throughout the chapters to illustrate the concepts with real-world experiences.

This book presents and discusses the state of the art and future trends in software engineering education, with a focus on agile methods and their budgetary implications. It introduces new and innovative methods, models and frameworks to focus the training towards the industry's requirements. The range of topics covered includes education models for software engineering, development of the software engineering discipline, innovation and evaluation of software engineering education, curricula for software engineering education, requirements and cultivation of outstanding software engineers for the future and cooperation models for industry and software engineering education.

This edited three volume edition brings together significant papers previously published in the Journal of information Technology (JIT) over its 30 year publication history. The three volumes of Enacting Research Methods in Information Systems celebrate the methodological pluralism used to advance our understanding of information technology's role in the world today. In addition to quantitative methods from the positivist tradition, JIT also values methodological articles from critical research perspectives, interpretive traditions, historical perspectives, grounded theory, and action research and design science approaches. Volume 1 covers Critical Research, Grounded Theory, and Historical Approaches. Volume 2 deals with Interpretive Approaches and also explores Action Research. Volume 3 focuses on Design Science Approaches and discusses Alternative Approaches including Semiotics Research, Complexity Theory and Gender in IS Research. The Journal of Information Technology (JIT) was started in 1986 by Professors Frank Land and Igor Aleksander with the aim of bringing technology and management together and bridging the 'great divide' between the two disciplines. The Journal was created with the vision of making the impact of complex interactions and developments in technology more accessible to a wider audience. Retaining this initial focus, the JIT has gone on to extend into new and innovative areas of research such as the launch of JITTC in 2010. A high impact journal, JIT shall continue to publish leading trends based on significant research in the field.

When the pressure is on to resolve an elusive software or hardware glitch, what's needed is a cool head courtesy of a set of rules guaranteed to work on any system, in any circumstance. Written in a frank but engaging style, this book provides simple, foolproof principles guaranteed to help find any bug quickly. Recognized tech expert and author David Agans changes the way you think about debugging, making those pesky problems suddenly much easier to find and fix. Agans identifies nine simple, practical rules that are applicable to any software application or hardware system, which can help detect any bug, no matter how tricky or obscure. Illustrating the rules with real-life bug-detection war stories, Debugging shows you how to: Understand the system: how perceiving the ""roadmap"" can hasten your journey Quit thinking and look: when hands-on investigation can't be avoided Isolate critical factors: why changing one element at a time can be an essential tool Keep an audit trail: how keeping a record of the debugging process can win the day Whether the system or program you're working on has been designed wrong, built wrong, or used wrong, Debugging helps you think correctly about bugs, so the problems virtually reveal themselves.

As Microsoft's Dynamics 365 gains ground and businesses adopt this tool, the demand for internal resources who need to understand how to support and maintain it increases. Administering, Configuring, and Maintaining Microsoft Dynamics 365 in the Cloud addresses the needs of those who support Dynamics, discussing numerous real-world scenarios that businesses must deal with when implementing Dynamics 365. Scenarios are presented with simple, fully functional walkthroughs so that non-developers can follow the instructions and learn how to address any issues that need to be resolved. The variety of concepts discussed in this book include how to: Quickly set up and configure users, teams, business units, and security Navigate through the system and present data in easy to access dashboards and SSRS reports Import data and export data, and migrate data between systems Create customized Business Process Flows, Workflows, and Business Rules Customize your Dynamics 365 instance with new entities, fields, and JavaScript Deploy and manage plugins and solutions

Leverage the flexibility and power of SAP MII to integrate your business operations with your manufacturing processes. You'll explore important new features of the product and see how to apply best practices to connect all the stakeholders in your business. This book starts with an overview of SAP's manufacturing integration and intelligence application and explains why it is so important. You'll then see how it is applied in various manufacturing sectors. The biggest challenge in manufacturing industries is to reduce the manual work and human intervention so that the process becomes automatic. SAP MII explains how to bridge the gap between management and production and bring sound vital information to the shop floor in real time. With this book you'll see how to ensure existing manufacturing and information systems share a common interface for all users in your enterprise. What You'll Learn Understand the functional aspects of SAP MII Implement SAP MII in different Manufacturing sectors Explore new technical features of SAP MII 12.x Integrate scenarios with SAP MII Discover practice guidelines Who This Book is for All levels of SAP manufacturing professionals.

Learn how to configure, implement, enhance, and customize SAP OEE to address manufacturing performance management. Manufacturing Performance Management using SAP OEE will show you how to connect your business processes with your plant systems and how to integrate SAP OEE with ERP through standard workflows and shop floor systems for automated data collection. Manufacturing Performance Management using SAP OEE is a must-have comprehensive guide to implementing SAP OEE. It will ensure that SAP consultants and users understand how SAP OEE can offer solutions for manufacturing performance management in process industries. With this book in hand, managing shop floor execution effectively will become easier than ever. Authors Dipankar Saha and Mahalakshmi Symsunder, both SAP manufacturing solution experts, and Sumanta Chakraborty, product owner of SAP OEE, will explain execution and processing related concepts, manual and automatic data collection through the OEE Worker UI, and how to enhance and customize interfaces and dashboards for your specific purposes. You'll learn how to capture and categorize production and loss data and use it effectively for root-cause analysis. In addition, this book will show you: Various down-time handling scenarios. How to monitor, calculate, and define standard as well as industry-specific KPIs. How to carry out standard operational analytics for continuous improvement on the shop floor, at local plant level using MII and SAP Lumira, and also global consolidated analytics at corporation level using SAP HANA. Steps to benchmark manufacturing performance to compare similar manufacturing plants' performance, leading to a more efficient and effective shop floor. Manufacturing Performance Management using SAP OEE will provide you with in-depth coverage of SAP OEE and how to effectively leverage its features. This will allow you to efficiently manage the manufacturing process and to enhance the shop floor's overall performance, making you the sought-after SAP OEE expert in the organization. What You Will Learn Configure your ERP OEE add-on to build your plant and global hierarchy and relevant master data and KPIs Use the SAP OEE standard integration (SAP OEEINT) to integrate your ECC and OEE system to establish bi-directional integration between the enterprise and the shop floor Enable your shop floor operator on the OEE Worker UI to handle shop floor production execution Use SAP OEE as a tool for measuring manufacturing performance Enhance and customize SAP OEE to suit your specific requirements Create local plant-based reporting using SAP Lumira and MII Use standard SAP OEE HANA analytics Who This Book Is For SAP MII, ME, and OEE consultants and users who will implement and use the solution.

In this book, noted expert Andrew Okungbowa explains SAP Asset Accounting (FI-AA) in SAP-ERP, including its associated business benefits, and guides you through the considerable complexities of SAP-ERP configuration. Using FI-AA for fixed asset management enables you to manage assets in multinational companies across a broad range of industries and produce reports to meet various needs in line with legal requirements. Configuring SAP-ERP can be a daunting exercise, however, and there are few resources that address these issues. Asset Accounting Configuration in SAP ERP fills that resource gap by covering the major aspects of SAP FI-AA for anyone with SAP experience and the basic accounting knowledge and bookkeeping skills necessary to apply configuration. It provides configuration explanations in the simplest forms possible and provides step-by-step guidance with illustrations and practical examples. What You'll Learn "li>In-depth coverage of FI-AA syllabus * How to configure FI-AA accounting in SAP * How to integrate FI-AA accounting with other SAP modules * How to explain the functionalities of SAP FI-AA * Knowledge gained from real-world practical examples and case studies Who This Book Is For The key target audience for this book includes SAP consultants, developers, accountants, support organizations and beginners. It is also a resourceful learning manual for universities and institutions whose curricula covers SAP-ERP Asset Accounting.

Agricultural Internet of Things and Decision Support for Smart Farming reveals how a set of key enabling technologies (KET) related to agronomic management, remote and proximal sensing, data mining, decision-making and automation can be efficiently integrated in one system. Chapters cover how KETs enable real-time monitoring of soil conditions, determine real-time, site-specific requirements of crop systems, help develop a decision support system (DSS) aimed at maximizing the efficient use of resources, and provide planning for agronomic inputs differentiated in time and space. This book is ideal for researchers, academics, post-graduate students and practitioners who want to embrace new agricultural technologies.

SAP ERP modules are notoriously hard to configure and use effectively without a lot of practice and experience. But as SAP ERP Financial Accounting and Controlling: Configuration and Use Management shows, it doesn't have to be so difficult. The book takes a systematic approach that leads SAP Financial Accounting and Controlling (FICO) users step by step through configuring and using all the program's facets. This approach makes configuration complexities manageable. The book's author-SAP expert, trainer, and accountant Andrew Okungbowa-ensures that both you and your end users are up and running quickly and confidently with FICO. He also provides sound and tested procedures that ensure your implementation works without error. SAP ERP Financial Accounting and Controlling: Configuration and Use Management is in fact the most comprehensive and easy-to-follow SAP FICO configuration book in the market. It incorporates a hands-on approach, with hundreds of screen shots and practical examples, that allows a person without prior configuration training to make SAP FICO ready for use in the enterprise. You'll find that you don't need to be a rocket scientist to grasp the concepts explained and apply them to your work-even when the finances are complicated, such as with the ins and outs of taxes, currency conversions, or special general ledger entries such as down payments or bills of exchange. Providing an in-depth coverage of both configuration and end user procedures, the book covers most aspects of the SAP FICO certification syllabus-SAP's view of the module's key tasks and procedures-including: Configuring and using the general ledger and accounts payable and receivable screens Configuring and completing closing procedures, asset accounting, and financial reporting Configuring global settings and enterprise variables Accounting for both profit and cost centers Creating a house bank Integrating FICO with other SAP modules Taking a jargon-free tone and providing an abundance of examples, Andrew Okungbowa provides a clear understanding of configuration techniques and the breadth of functionalities encompassed by SAP FICO. And as an accountant, Okungbowa understands the needs of end users as well as of those answering to the CIO.

Enterprise Information Architecture for a New Age: Big Data and The Internet of Things, provides guidance in designing an information architecture to accommodate increasingly large amounts of data, massively large amounts of data, not only from traditional sources, but also from novel sources such everyday objects that are fast becoming wired into global Internet. No business can afford to be caught out by missing the value to be mined from the increasingly large amounts of available data generated by everyday devices. The text provides background as to how analytical solutions and enterprise architecture methodologies and concepts have evolved (including the roles of data warehouses, business intelligence tools, predictive analytics, data discovery, Big Data, and the impact of the Internet of Things). Then you're taken through a series of steps by which to define a future state architecture and create a plan for how to reach that future state. Enterprise Information Architecture for a New Age: Big Data and The Internet of Things helps you gain an understanding of the following: Implications of Big Data from a variety of new data sources (including data from sensors that are part of the Internet of Things) upon an information architecture How establishing a vision for data usage by defining a roadmap that aligns IT with line-of-business needs is a key early step The importance and details of taking a step-by-step approach when dealing with shifting business challenges and changing technology capabilities How to mitigate risk when evaluating existing infrastructure and designing and deploying new infrastructure Enterprise Information Architecture for a New Age: Big Data and The Internet of Things combines practical advice with technical considerations. Author Robert Stackowiak and his team are recognized worldwide for their expertise in large data solutions, including analytics. Don't miss your chance to read this book and gain the benefit of their advice as you look forward in thinking through your own choices and designing your own architecture to accommodate the burgeoning explosion in data that can be analyzed and converted into valuable information to drive your business forward toward success.

Master the SAP product ecosystem, the client environment, and the feasibility of implementing critical business process with the required technical and functional configuration. SAP Project Management Pitfalls is the first book to provide you with real examples of the pitfalls that you can avoid, providing you with a road-map to a successful implementation. Jay Kay, a SAP Program Manager for Capgemini, first takes a deep dive into common pitfalls in implementing SAP ERP projects in a complex IT landscape. You will learn about the potential causes of failures, study a selection of relevant project implementation case studies in the area, and see a range of possible countermeasures. Jay Kay also provides background on each - the significance of each implementation area, its relevance to a service company that implements SAP projects, and the current state of research. Key highlights of the book: Tools and techniques for project planning and templates for allocating resources Industry standards and innovations in SAP implementation projects in the form of standard solutions aimed at successful implementation Managing SAP system ECC upgrades, EHP updates and project patches Learn effective ways to implement robust SAP release management practices (change management, BAU) Wearing a practitioner's insight, Jay Kay explores the relevance of each failed implementation scenario and how to support your company or clients to succeed in a SAP implementation. There are many considerations when implementing SAP, but as you will learn, knowledge, insight, and effective tools to mitigate risks can take you to a successful implementation project.