Praise for the 1st Edition "Easy to read yet filled with facts and information, this is a solid reference guide with everything for the beginner - and perhaps something for the more experienced too." - Family History Monthly "There is a lot of good advice in this book for those starting out." - Ancestors Navigate your way through your family's past Interested in family history? Keen to discover who your ancestors really were? Want to find out more from the comfort of your own home? If so, this book is for you. Walking you through the process of researching, organising and presenting your family tree online, this expert guide makes it simple. So what are you waiting for? Get plugged in and start tracking down your ancestors today! Lay the groundwork - take the first steps on your genealogical journey and start searching for evidence Find out about your ancestors - discover who your predecessors were and where they came from Get to grips with research tools - find the best online and offline archives and dig deeper into your family's past Present your results effectively - compile your findings into a family tree and create a place to host your material online Open the book and find: What clues you can get from photos, letters, diaries and your relatives The best genealogy websites in the UK and around the world How to get the most out of archives and documents Techniques for creating family history charts on your computer The advantages of coordinating your hunt with other researchers Ways to share research online Tips and tricks for building a family history web page Learn to: Get the most out of genealogy websites and resources Store and organise information on yourcomputer Create your family tree and host it online

"The Internet in Everyday Life" brings together many pioneering studies that systematically investigate how being online fits into everyday lives. Until now, the Internet has been treated and discussed as detached from daily life, occupying some separate sphere of social endeavor. This collection of original articles from leading scholars in North America, Asia, and Europe moves discussion of the Internet closer to home, showing how the Internet does not exist "out there" but is instead an integral part of daily work and home life.

Contributors show who is on the Internet and what they are doing there. They debate whether the Internet adds to or detracts from the well-being of individuals, communities, and societies. They demonstrate how the Internet affects friendship, social capital, social support, civic involvement, school, work, and shopping. They reveal the extent to which the Internet is supporting new forms of human relationships, and describe what gets dropped and strained when Internet hours are added to already full schedules.

The book goes beyond speculation to provide solid findings. Articles are informed by results from surveys, interviews, and ethnographic data about behavior on and with the Internet. Taken as a whole, this considered body of evidence should raise the level of debate about the impact of the Internet and raises serious questions about the popular myth that Internet use increases social alienation.

When the web transitioned from a publishing to an interactive e-commerce medium, standardised web-browsers entered widespread use and developers were able to rely on a relatively stable client component. Since then, server-side developments have blossomed and resulted in considerable ease of programming, efficiency and increasing sophistication of the server-side environment.

Focusing on various technologies that support the server-side processing of data from web-based forms, principally CGI style programs, scripting and Java solutions, this is a book tailored to the technical and computational components of running a commercial and successful website. To benefit most from this approach, you will have a working knowledge of HTML, some programming experience in Java or C++, and limited experience with databases. Its concentration on server-side to the exclusion of web-page design and client-side concerns will be welcomed by practitioners and students who want hands-on and in-depth guidance on:

Contents:
Notes on contributors Preface Acknowledgements List of Tables and Illustrations
Part I: Introduction and Contexts Cyberspace, Digital Media and the Internet 2 Mapping Cyberspace 3 ICT, Telecommunications and Cyberspace Part II: Using Cyberspace 4 Using the Internet 5 Cyberspace Technologies 6 Webcasting and Digital Broadcasting 7 Games and Entertainment Part III: Reading/Writing Cyberspace 8 Sources, Resources and Research 9 Online News and Journalism 10 E-Zines 11 Online Writing 12 Web Design Part IV: Regulations, Institutions and Ethics 13 Regulation and Cybercrime 14 Cyberspace and the Public Sphere 15 Ethics in Cyberspace
Glossary Web resources Bibliography Index

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. "The Call Center Handbook" is a complete guide to starting, running, and im Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Few people think of an Internet domain name like .us or .in as anything other than an address when, in fact, it often serves as a roadmap to national identities and priorities. Addressing the World looks behind eleven of the 240 global domain names, from the United States and Australia to Moldova and East Timor, highlighting both the technology and the larger social constructs that make each distinct. Stories and first-person accounts by activists, journalists, Internet administrators, lawyers, and academics examine the sociological, historical, political, and technological development of Internet country code top-level domains (ccTLDs). Addressing the World reveals that technology is not just science and domain names are not just practical they are an entryway into cultural education and understanding. Visit the author's website for additional information, including chapter abstracts and pictures and bios of all contributors."

Few people think of an Internet domain name like .us or .in as anything other than an address-when, in fact, it often serves as a roadmap to national identities and priorities. Addressing the World looks behind eleven of the 240 global domain names, from the United States and Australia to Moldova and East Timor, highlighting both the technology and the larger social constructs that make each distinct. Stories and first-person accounts by activists, journalists, Internet administrators, lawyers, and academics examine the sociological, historical, political, and technological development of Internet country code top-level domains (ccTLDs). Addressing the World reveals that technology is not just science and domain names are not just practical-they are an entryway into cultural education and understanding. Visit the author's website for additional information, including chapter abstracts and pictures and bios of all contributors.

What we earn today is worth less tomorrow. So, what can we do about it? How can we future-proof our finances? The answer is simple: invest.

When it comes to investing you might have a few assumptions (you have to be rich to invest, it's too risky, you need to be a 'professional'), are bombarded with financial jargon (index, funds, stocks, shares) or are not sure where to start. Kalpana Fitzpatrick, financial journalist and money expert, will help you take control of your finances with this easy-to-understand guide to investing.

Invest Now is an essential book that will teach you:

• What investing is and why you need to care about it
• How investing works and why cash is making you 'poor'
• If investing is for you and how to get started
• How to ethically invest to save the planet
• Break down financial jargon, bust myths and so much more.

Whether you want to make a big purchase or retire early, investing will help you achieve your financial dreams.

Contesting Media Power is the most ambitious international collection to date on the worldwide growth of alternative media that are challenging the power concentration in large media corporations. Media scholars and political scientists develop a broad comparative framework for analyzing alternative media in Australia, Chile, China, Indonesia, Malaysia, Russia, Sweden, South Africa, the United Kingdom, and the United States. Topics include independent media centers, gay online networks and alternative web discussion forums, feminist film, political journalism and social networks, indigenous communication, and church-sponsored media. This important book will help shape debates on the media's role in current global struggles, such as the anti-globalization movement.

The Internet is developing quicker in Asia than in any other region of the world. This book is the first comprehensive analysis of the information society in an Asian context, and the impact of these technologies in Asia. These impacts are inevitably uneven and conditioned by issues of telecommunications infrastructure, government policies, cultural and social values, and economic realities. The combination of original research, theoretical innovation and detailed case studies make this an important book for scholars and students in Asian studies, media studies, communication studies and sociology.

How does the concept of 'space' impact upon International Relations? This book examines this interesting subject with reference to the ideas of French sociologist Henri Levebre and applies his theories to the use by NGOs of advances in information communications technologies, particularly the internet.

The Internet, Organizational Change and Labor challenges assumptions about the advantages of the virtual workplace, and describes the uses of the Internet that advance organizational performance and economic equality. It incorporates both managerial and employee perspectives and evaluates the impact of the Internet on human resources and the balance of power between labour and management.
The Internet is considered both in terms of how it has allowed a mobilization of the workforce, leading to less cohesive and more vulnerable working conditions, but also how it facilitates the dissemination of information and knowledge and accelerates organizational analysis, innovation and improvement.
This book draws practical conclusions but is grounded in the philosophy of knowledge and organizations. It is essential reading for anyone interested in the fields of human resource management and employee relations, technology management, managing information systems and organization theory.

The Internet, Organizational Change and Labor challenges assumptions about the advantages of the virtual workplace, and describes the uses of the Internet that advance organizational performance and economic equality. It incorporates both managerial and employee perspectives and evaluates the impact of the Internet on human resources and the balance of power between labour and management.
The Internet is considered both in terms of how it has allowed a mobilization of the workforce, leading to less cohesive and more vulnerable working conditions, but also how it facilitates the dissemination of information and knowledge and accelerates organizational analysis, innovation and improvement.
This book draws practical conclusions but is grounded in the philosophy of knowledge and organizations. It is essential reading for anyone interested in the fields of human resource management and employee relations, technology management, managing information systems and organization theory.

The Internet is becoming a primary means of interpersonal communication, and with this comes implications for many aspects of social life. This book examines these from a variety of perspectives: psychological well-being, interpersonal relationships, social identity, group conflict, negotiation and bargaining, community involvement, and the development of democratic institutions. The authors present quantitative as well as qualitative methodological approaches, along with analyses reflecting the complexities of the 'Human-Internet interaction'.Examines the implications of the internet as the primary means of personal communicationPulls together current research by well established researchers on the social consequences of the Internet, from a variety of levels of analysis, producing a holographic, 3-D look at the Internet's impact on psychological functioning of the individual as well as on the social fabricPerspectives of this examination include: psychological well-being, interpersonal relationships, social identity, group conflict, negotiation and bargaining, community involvement, and the development of democratic institutions

Contents:
1. Introduction, Paul Jackson and Peter Eckersley 2. The Business Environment for e-Commerce, Fintan Clear, Brunel University and Leslie Budd, Open University 3. e-Commerce Technology, Nandish Patel, Brunel University 4. Organisational Considerations for e-Business, Lisa Harris, Brunel University and Nelarine Cornelius, Brunel University 5. Using Marketing Databases in e-Business, Michael Collins, chartered Marketer 6. The Ethics Environment for e-Business, Laura Spence, Brunel University 7. e-Business and the Law, Dave Wadsworth, Brunel University 8. e-Commerce: A Global Overview, Geraldine Cohen, Brunel University 9. e-Government, Noah Curthoys, Brunel University Peter Eckersley and Paul Jackson, e-Government Forum, IPF

This is a comprehensive textbook that considers all of the key business, management and technical issues of
e-business. It examines and explains how new technologies provide organizations in both the public and private sector with new ways of doing things. Accessible, jargon free and written by experts, this book uses case studies to illustrate to readers the issues at hand and equipping them with the skills to analyze the changing world in which we work.

Electronic commerce has overcome the tech-wrecks of recent times and is now accepted as the future of business, yet a major barrier to its more widespread and successful implementation remains - the continuing uncertainty among organizations of how best to put e-commerce principles into practice.

Based on research in six economies - the UK, USA, Denmark, Greece, Hong Kong (China) and Australia - the book addresses the documented uncertainties of business and consumers with Internet retailing by presenting the experiences of leading examples of B2C electronic commerce in each economy.

Demonstrating 'best practice' by examining and comparing these international examples of success, the book provides entrepreneurs and senior managers with insights that will help them plan and implement strategy for successful internet-based business innovation.

Contents:
Introduction 1. Health and the Net - an Overview 2. Getting Online 3. The World Wide Web 4. Finding Health Information on the Internet 5. Communicating with Other Health Professionals by E-Mail 6. Joining Health Discussion Groups, Mailing Lists Etc. 7. The Gateway to Free Health and Medical Resources 8. Publishing on the World Wide Web 9. Online Help with your Health Studies and Job Search Questions and Answers Appendices Worksheets

The Internet's importance for freedom of expression and other rights comes in part from the ability it bestows on users to create and share information, rather than just receive it. Within the context of existing freedom of expression guarantees, this book critically evaluates the goal of bridging the 'digital divide' - the gap between those who have access to the Internet and those who do not. Central to this analysis is the examination of two questions: first, is there a right to access the Internet, and if so, what does that right look like and how far does it extend? Second, if there is a right to access the Internet, is there a legal obligation on States to overcome the digital divide? Through examination of this debate's history, analysis of case law in the European Court of Human Rights and Inter-American Court of Human Rights, and a case study of one digital inclusion programme in Jalisco, Mexico, this book concludes that there is indeed currently a legal right to Internet access, but one that it is very limited in scope. The 2012 Joint Declaration on Freedom of Expression and the Internet is aspirational in nature, rather than a representative summary of current protections afforded by the international human rights legal framework. This book establishes a critical foundation from which some of these aspirations could be advanced in the future. The digital divide is not just a human rights challenge nor will it be overcome through human rights law alone. Nevertheless, human rights law could and should do more than it has thus far.

From the Sloan Management Review comes a remarkable collection of articles written by highly regarded experts in the field of e-business. This second book in the MIT SMR series is aimed at those seeking to integrate e-business into their enterprises as a way of maintaining -- or establishing -- competitive advantage. Strategies for E-Business Success offers a roadmap of the fundamental principles and tools executives need.

To improve the cost effectiveness and sustainability of e-learning, many national and international initiatives are pioneering new ways in which educators can share their curricula with teachers and learners around the world. To enable this global sharing, educators must learn to design, manage and implement reusable electronic educational resources. This unique book outlines approaches to sharing and reusing resources for e-learning.
Drawing upon research by 30 prominent scholars from seven countries, the authors offer multiple perspectives from school, continuing and higher education as well as industry. It is essential reading for those implementing e-learning in education and corporate training, including teachers, trainers, academics, educational developers and support staff as well as senior managers.

Law on the Web is ideal for anyone who wants to access Law Internet resources quickly and efficiently without becoming an IT expert. The emphasis throughout is on the location of high quality law Internet resources for learning, teaching and research, from among the billions of publicly accessible Web pages. The book is structured so that it will be found useful by both beginners and intermediate level users, and be of continuing use over the course of higher education studies. In addition to extensive coverage on locating files and Web sites, Part III provides a substantial and annotated list of high quality resources for law students.

Japan is rightly regarded as one of the most technologically advanced countries in the world, yet the development and deployment of Internet technology in Japan has taken a different trajectory compared with Western nations. This is the first book to look at the specific dynamics of Japanese Internet use.

It examines the crucial questions:
* how the Japanese are using the Internet: from the prevalence of access via portable devices, to the fashion culture of mobile phones
* how Japan's "cute culture" has colonized cyberspace
* the role of the Internet in different musical subcultures
* how different men's and women's groups have embraced technology to highlight problems of harassment and bullying
* the social, cultural and political impacts of the Internet on Japanese society
* how marginalized groups in Japanese society - gay men, those living with AIDS, members of new religious groups and Japan's hereditary sub-caste, the Burakumin - are challenging the mainstream by using the Internet.

Examined from a variety of interdisciplinary perspectives, using a broad range of case-studies, this is an exciting and genuinely cutting-edge book which breaks new ground in Japanese studies and will be of value to anyone interested in Japanese culture, the Internet and cyberculture.