This study discusses issues of optimal water management in a complex distribution system. The main elements of the water-management system under consideration are retention reservoirs, among which water transfers are possible, and a network of connections between these reservoirs and water treatment plants (WTPs). System operation optimisation involves determining the proper water transport routes and their flow volumes from the
retention reservoirs to the WTPs, and the volumes of possible transfers among the reservoirs, taking into account transport-related delays for inflows, outflows and water transfers in the system. Total system operation costs defined by an assumed quality coefficient should be minimal. An analytical solution of the optimisation task so
formulated has been obtained as a result of using Pontryagin's maximum principle with reference to the quality coefficient assumed. Stable start and end conditions in reservoir state trajectories have been assumed. The researchers have taken into account cases of steady and transient optimisation duration. The solutions obtained
have enabled the creation of computer models simulating system operation. In future, an analysis of the results obtained may affect decisions supporting the control of currently existing water-management systems.

It is clear that hydraulic research is developing beyond traditional civil engineering to satisfy increasing demands in natural hazards assessment and also environmental research. Our ability to describe processes in nature rests on the observation and experimental methods as well as on theoretical basics of various disciplines. Under such conditions experimental methods draw from various areas of human activities and research, i.e. from physics, biology, chemistry, aerospace research, oceanic research etc. The current volume is the result of a meeting that took place during the 30th International School of Hydraulics in Poland and presents both the state-of-the-art and ongoing research projects in which experimental methods play a key role. Authors from numerous leading laboratories and from various countries guarantee a representative sample of different studies at the frontier of the field"

The French diplomat and engineer Ferdinand de Lesseps (1805 1894) was instrumental in the successful completion of the Suez Canal, which reduced by 3000 miles the distance by sea between Bombay and London. This two-volume memoir, written towards the end of his life and dedicated to his children, was published in this English translation in 1887. In it, de Lesseps describes his experiences in Europe and North Africa. He includes reflections on European and colonial history and politics, a chapter on steam power, and a report on the 1879 Paris conference that led to a controversial and abortive early attempt to build the Panama Canal. Volume 1 focuses on de Lesseps' diplomatic missions to Rome and Madrid in the late 1840s during a period of political and social unrest in Italy, Spain and France, and the early stages of the Suez canal project.

The French diplomat and engineer Ferdinand de Lesseps (1805 1894) was instrumental in the successful completion of the Suez Canal, which reduced by 3000 miles the distance by sea between Bombay and London. This two-volume memoir, written towards the end of his life and dedicated to his children, was published in this English translation in 1887. In it, de Lesseps describes his experiences in Europe and North Africa. He includes reflections on European and colonial history and politics, an essay on steam power, and a report on the 1879 Paris conference that led to a controversial and abortive early attempt by a French company to build the Panama Canal. Volume 2 focuses on the Suez project, quoting extensively from de Lesseps' correspondence, and also contains facts and figures relating to the 'interoceanic canal', political essays, and the speeches for his inauguration into the Acad mie fran aise.

This handbook covers smart manufacturing development, processing, modifications, and applications. It provides a complete understanding of the recent advancements in smart manufacturing through its various enabling manufacturing technologies, and how industries and organizations can find the needed information on how to implement smart manufacturing towards sustainability of manufacturing practices. Handbook of Smart Manufacturing: Forecasting the Future of Industry 4.0 covers all related advances in manufacturing such as the integration of reverse engineering with smart manufacturing, industrial internet of things (IIoT), and artificial intelligence approaches, including Artificial Neural Network, Markov Decision Process, and Heuristics Methodology. It offers smart manufacturing methods like 4D printing, micro-manufacturing, and processing of smart materials to assist the biomedical industries in the fabrication of human prostheses and implants. The handbook goes on to discuss how to accurately predict the requirements, identify errors, and make innovation for the manufacturing process more manageable by implementing various advanced technologies and solutions into the traditional manufacturing process. Strategies and algorithms used to incorporate smart manufacturing into different sectors are also highlighted within the handbook. This handbook is an invaluable resource for stakeholders, industries, professionals, technocrats, academics, research scholars, senior graduate students, and human healthcare professionals.

Outstanding advances have been achieved on Earthquake Geotechnical Engineering and Microzonation in the last decade mostly due to the increase in the recorded instrumental in-situ data and large number of case studies conducted in analyzing the observed effects during the recent major earthquakes. During the 15th International Conference on Soil Mechanics and Geotechnical Engineering held in Istanbul in August 2001, the Technical Committee of Earthquake Geotechnical Engineering, (TC4) of the International Society of Soil Mechanics and Geotechnical Engineering organised a regional seminar on Geotechnical Earthquake Engineering and Microzonation where an effort has been made to present the recent advances in the field by eminent scientists and researchers. The book idea was first suggested by the participants of this seminar. The purpose of this book as well as of the seminar was to present the broad spectrum of earthquake geotechnical engineering and seismic microzonation including strong ground motion, site characterisation, site effects, liquefaction, seismic microzonation, solid waste landfills and foundation engineering. The subject matter requires multidisciplinary input from different fields of engineering seismology, soil dynamics, geotechnical and structural engineering. The chapters in this book are prepared by some of the distinguished lecturers who took part in the seminar supplemented with contributions of few distinguished experts in the field of earthquake geotechnical engineering. The editor would like to express his gratitude to all authors for their interest and efforts in preparing their manuscripts. Without their enthusiasm and support, it would not have been possible to complete this book.

The Fourteenth International Tsunami Symposium held from 31 July to 3 August 1989 in Novosibirsk, U.S.S.R., was sponsored by the International Union of Geodesy and Geophysics. Sixty-five scientists from 13 countries met to exchange information on recent advances in tsunami research. The Symposium was a great success due to the enthusiasm of the participants, the quality of research presented, and the great organization provided by the Soviet hosts. Teams of dedicated workers, under the fine leadership of Academician A. S. Alexseev and Dr V. K. Gusiakov, blended social and scientific activities in a memorable fashion. The 62 presentations of the Symposium were divided into six areas of research: generation (7), propagation (12), coastal effects (10), observations (11), seismics and tectonics (10), and hazard mitigation (12). A summary of the research presented appears as the first article in this special issue. Following the Symposium, a team of session chairmen nominated 20 of these oral presentations to be published in a special issue devoted to the International Tsunami Symposium.

A growing proportion of the world's population is dependent on Seawater Desalination as a source of fresh water for both potable and civil use. One of the main drawbacks of conventional desalination technologies is the substantial energy requirement, which is facing cost increases in the global energy market. "Seawater Desalination" presents an overview of conventional and non-conventional technologies, with a particular focus on the coupling of renewable energies with desalination processes.

The first section of this book presents, in a technical but reader-friendly way, an overview of currently-used desalination processes, from thermal to membrane processes, highlighting the relevant technical features, advantages and disadvantages, and development potential. It also gives a rapid insight into the economic aspects of fresh water production from seawater.

The second section of the book presents novel processes which use Renewable Energies for fresh water production. From the first solar still evaporators, which artificially reproduced the natural cycle of water, technology has progressed to develop complex systems to harness energy from the sun, wind, tides, waves, etc. and then to use this energy to power conventional or novel desalination processes. Most of these processes are still at a preliminary stage of development, but some are already being cited as examples in remote areas, where they are proving to be valuable in solving the problems of water scarcity.

A rapid growth in these technologies is foreseen in the coming years. This book provides a unique foundation, within the context of present and future sustainability, for professionals, technicians, managers, and private and public institutions operating in the area of fresh water supply.

Handbook of Usability and User Experience: Methods and Techniques is concerned with emerging usability and user experience in design concepts, theories and applications of human factors knowledge focusing on the discovery, design and understanding of human interaction and usability issues with products and systems for their improvement. This volume presents methods and techniques to design products, systems and environments with good usability, accessibility and user satisfaction. It introduces the concepts of usability and its association with user experience, and discusses methods and models for usability and UX. It also introduces relevant cognitive, cultural, social and experiential individual differences, which are essential for understanding, measuring and utilizing these differences in the study of usability and interaction design. In addition, the book discusses the use of usability assessment to improve healthcare, the relationship between usability and user experience in the built environment, the state-of-the-art review of usability and UX in the digital world, usability and UX in the current context, and emerging technologies. We hope that this first of two volumes will be helpful to a large number of professionals, students and practitioners who strive to incorporate usability and user experience principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and user experience knowledge to improve the quality, effectiveness and efficiency of consumer products, systems and environments in which we live.

Open channel hydraulics has always been a very interesting domain of scienti c and engineering activity because of the great importance of water for human l- ing. The free surface ow, which takes place in the oceans, seas and rivers, can be still regarded as one of the most complex physical processes in the environment. The rst source of dif culties is the proper recognition of physical ow processes and their mathematical description. The second one is related to the solution of the derived equations. The equations arising in hydrodynamics are rather comp- cated and, except some much idealized cases, their solution requires application of the numerical methods. For this reason the great progress in open channel ow modeling that took place during last 40 years paralleled the progress in computer technique, informatics and numerical methods. It is well known that even ty- cal hydraulic engineering problems need applications of computer codes. Thus, we witness a rapid development of ready-made packages, which are widely d- seminated and offered for engineers. However, it seems necessary for their users to be familiar with some fundamentals of numerical methods and computational techniques applied for solving the problems of interest. This is helpful for many r- sons. The ready-made packages can be effectively and safely applied on condition that the users know their possibilities and limitations. For instance, such knowledge is indispensable to distinguish in the obtained solutions the effects coming from the considered physical processes and those caused by numerical artifacts.

For over forty years, Materials for Engineers and Technicians has given thousands of students an easily accessible introduction to materials engineering and manufacturing processes. This renowned text is a comprehensive overview of the wide-ranging subject area, written in a straightforward, readable style. It is devoid of excessive jargon and mathematical complexity, and retains a practical down-to-earth approach. This expanded edition references specifications for materials and materials testing that have been updated to include European-wide standards of the EU. More applications of materials and case studies have been included. New content discusses the choice of materials and processes in relation to 3D printing and the importance of materials recycling and sustainability. The increased emphasis on the selection of materials reflects this aspect of materials engineering now seen within current vocational and university courses. In addition to meeting the requirements of vocational and undergraduate engineering syllabuses, this text also serves as a valuable desktop reference for professional engineers working in product design who require a quick source of information on materials and manufacturing processes.

Each year more than 200 million people are affected by floods, tropical storms, droughts, earthquakes, and also operational failures, wars, terrorism, vandalism, and accidents involving hazardous materials. These are part of the wide variety of events that cause death, injury, and significant economic losses for the countries affected.

In an environment where natural hazards are present, local actions are decisive in all stages of risk management: in the work of prevention and mitigation, in rehabilitation and reconstruction, and above all in emergency response and the provision of basic services to the affected population. Commitment to systematic vulnerability reduction is crucial to ensure the resilience of communities and populations to the impact of natural and manmade hazards.

Current challenges for the water and sanitation sector require an increase in sustainable access to water and sanitation services in residential areas, where natural hazards pose the greatest risk. In settlements located on unstable and risk-prone land there is growing environmental degradation coupled with extreme conditions of poverty that increase vulnerability. The development of local capacity and risk management play vital roles in obtaining sustainability of water and sanitation systems as well as for the communities themselves.

Unfortunately water may also represent a potential target for terrorist activity or war conflict and a deliberate contamination of water is a potential public health threat. An approach which considers the needs of communities and institutions is particularly important in urban areas affected by armed conflict. Risk management for large rehabilitation projects has to deal with major changes caused by conflict: damaged or destroyed infrastructure, increased population, corrupt or inefficient water utilities, and impoverished communities.

Water supply and sanitation are amongst the first considerations in disaster response. The greatest water-borne risk to health in most emergencies is the transmission of faecal pathogens, due to inadequate sanitation, hygiene and protection of water sources. However, some disasters, including those involving damage to chemical and nuclear industrial installations, or involving volcanic activity, may create acute problems from chemical or radiological water pollution. Sanitation includes safe excreta disposal, drainage of wastewater and rainwater, solid waste disposal and vector control.

This book is based on the discussions and papers prepared for the NATO Advanced Research Workshop that took place in Ohrid, Macedonia under the auspices of the NATO Security Through Science Programme and addressed problems Risk management of water supply and sanitation systems impaired by operational failures, natural disasters and war conflicts.

The main purpose of the workshop was to critically assess the existing knowledge on Risk management of water supply and sanitation systems, with respect to diverse conditions in participating countries, and promote close co-operation among scientists with different professional experience from different countries.

The ARW technical program comprised papers on 4 topics: (a) Vulnerability of Wastewater and Sanitation Systems, (b) Vulnerability of Drinking Water Systems, (c) Emergency response plans, and (d) Case studies from regions affected by Drinking Water System, Wastewater and Sanitation System failures.

A Users Guide to Hydraulic Modelling and Experimentation provides a systematic, comprehensive summary of the progress made through HYDRALAB III . The book combines the expertise of many of the leading hydraulic experimentalists in Europe and identifies current best practice for carrying out state-of-the-art, modern laboratory investigations. In addition it gives an inventory and reviews recent advances in instrumentation and equipment that drive present and new developments in the subject. The Guide concentrates on four core areas ? waves, breakwaters, sediments and the relatively-new (but rapidly-developing) cross-disciplinary area of hydrodynamics/ecology. Progress made through the ?CoMIBBS? component of HYDRALAB III provides the material for a chapter focussed on guidance, principles and practice for composite modelling. There is detailed consideration of scaling and the degree of relevance of laboratory/physical modelling approaches for specific contexts included in each of the individual chapters. The Guide includes outputs from the workshops and several of the innovative transnational access projects that have been supported within HYDRALAB III, as well as the focussed joint research activities SANDS and CoMIBBS. Its primary purpose is to serve as a shared resource to disseminate the outstanding advances achieved within HYDRALAB III but, even more than this, it is a tribute to the human and institutional collaborations that led to and sustained the research advances, the human relationships that were strengthened and initiated through joint participation in the Programme, and the training opportunities that participation provided to the many young researchers engaged in the projects.

This book discusses the radical technological changes occurring due to Industry 4.0, with a focus on offering a better understanding of the Fourth Industrial Revolution. It also presents a detailed analysis of interdisciplinary knowledge, numerical modeling and simulation, and the application of cyber-physical systems, where information technology and physical devices create synergic systems leading to unprecedented efficiency. The book focuses on industrial applications of automation and robotics. It covers recent developments and trends occurring in both computer-aided manufacturing techniques, as well as computer-aided assembly techniques. Robots using embedded systems and artificial intelligence applications are also covered. Industrial Automation and Robotics: Techniques and Applications offers theoretical results, practical solutions, and guidelines that are valuable for both researchers and those working in the area of engineering.

The swelling of concrete is a major concern for the owners and operators of dams and hydraulic structures. Faced with irreversible movement of their dams or with observations of cracking processes, operators need to explain the phenomena observed in order to justify safety conditions and in some cases to plan remedial works. Over the last 20 years, active research has been carried out in the field, resulting in practical results in phenomena interpretation and dam modeling. At the same time, an increasing number of affected dams have undergone safety re-evaluations and in some cases remedial work. Several of them have been removed altogether. Although it remains difficult to establish a state of the art in this domain due to the rapidly changing context, regular international exchanges in the field appear fruitful and necessary. Following on from previous conferences in the field organized by Robin Charlwood, former President of the ICOLD Concrete Committee, the initiative was taken by EDF and Toulouse University-LMDC to organize a workshop to provide a new opportunity for sharing experience. The aim of this workshop is to assemble active researchers, leading engineers, and experts from the practicing community and administration interested directly or indirectly in concrete swelling effects in dams and hydraulic structures. All types of chemical expansion phenomena, including those due to alkali aggregate reactions and those due to ettringite formation, are addressed. This book is written by experts renowned in their field, illustrating the need to progress with interdisciplinary approaches.

The first study of Anglo-Saxon and Anglo-Norman canals and waterways, this book is based on new evidence surrounding the nature of water transport in the period. England is naturally well-endowed with a network of navigable rivers, especially the easterly systems draining into the Thames, Wash and Humber. The central middle ages saw innovative and extensive development of this network, including the digging of canals bypassing difficult stretches of rivers, or linking rivers to important production centres. The eleventh and twelfth centuries seem to have been the high point for this dynamic approach to water-transport: after 1200, the improvement of roads and bridges increasingly diverted resources away from the canals, many of which stagnated with the reassertion of natural drainage patterns.
The new perspective presented in this study has an important bearing on the economy, landscape, settlement patterns and inter-regional contacts of medieval England. Essays from economic historians, geographers, geomorphologists, archaeologists, and place-name scholars unearth this neglected but important aspect of medieval engineering and economic growth.

Coast lines have been and still are the centre lines of civilization around the world with still increasing pressure from both sides, the hinterland and the sea, with all its foreseeable and unforeseeable impacts given by nature or mankind. While response of nature to such impacts is flexible in the way that all morphological changes with all the consequences are tolerated as part of the system, man cannot tolerate short-term or long-term changes without being threatened in its physical and economical existence. The objectives of this Advanced Research Workshop (ARW) on Environmentally Friendly Coastal Structures were:

- to contribute to the critical assessment of existing knowledge in the field of coastal and environmental protection;

- to identify directions for future research in that area;

- to promote close working relationships between scientists from different countries and with different professional experience.

Latest trends in research in coastal and environmental protection have been summarized and developed during the meeting. Seventeen papers are presented in this book, attempting to cover as completely as possible all related aspects a" coast, engineering structures, water, sediments, ecosystems in their complicated interaction.

Contaminated sediments pose some of the most difficult site remediation issues. Contaminated sediments typically reside in spatially variable and dynamic systems subject to seasonal flow variations and episodic storm events. The volume of sediments that must be managed at particular sites often exceeds one million cubic meters, dwarfing many contaminated soil sites. These sediments are also associated with equally daunting volumes of water and efforts to remove the contamination typically entrains even more water. The environmental security of both NATO and partner countries is at risk due to the pervasive nature of sediment contamination of rivers, lakes and harbors. A NATO Advanced Research Workshop was convened in Bratislava in May 2005 to discuss current approaches to managing contaminated sediments and to identify research necessary to overcome outstanding problems.

In this text, drawn from presentations and discussion of that workshop, current approaches to the assessment and remediation of contaminated sediments will be discussed with the emphasis on in-situ management. Physical, chemical and biological approaches for the assessment and remediation of sediments are all addressed. Developing regulatory and strategic approaches are highlighted with a special emphasis on the potential for biological remediation for the management of contaminated sediments.

The objective of this practical oil and gas piping handbook is to facilitate project management teams of oil and gas piping related construction projects to understand the key requirements of the discipline and to equip them with the necessary knowledge and protocol. It provides a comprehensive coverage on all the practical aspects of piping related material sourcing, fabrication essentials, welding related items, NDT activities, erection of pipes, pre-commissioning, commissioning, post-commissioning, project management and importance of ISO Management systems in oil and gas piping projects. This handbook assists contractors in ensuring the right understanding and application of protocols in the project. One of the key assets of this handbook is that the technical information and the format provided are practically from real time oil and gas piping projects; hence, the application of this information is expected to enhance the credibility of the contractors in the eyes of the clients and to some extent, simplify the existing operations. Another important highlight is that it holistically covers the stages from the raw material to project completion to handover and beyond. This will help the oil and gas piping contractors to train their project management staff to follow the best practices in the oil and gas industry. Furthermore, this piping handbook provides an important indication of the important project-related factors (hard factors) and organizational-related factors (soft factors) to achieve the desired project performance dimensions, such as timely completion, cost control, acceptable quality, safe execution and financial performance. Lastly, the role of ISO management systems, such as ISO 9001, ISO 14001 and OHSAS 18001 in construction projects is widely known across the industry; however, oil and gas specific ISO quality management systems, such as ISO 29001, and project specific management systems, such as ISO 21500, are not widely known in the industry, which are explained in detail in this handbook for the benefit of the oil and gas construction organizations. Features: Covering the stages from the raw material to project completion, to handover and beyond Providing practical guidelines to oil and gas piping contractors for training purposes and best practices in the oil and gas industry Emphasizing project-related factors (hard factors) and organizational-related factors (soft factors) with a view to achieve the desired project performance Highlighting the roles of ISO management systems in oil and gas projects.

Chittaranjan Ray, Ph. D., P. E. University of Hawaii at Manoa Honolulu, Hawaii, United States Jurgen Schubert, M. Sc. Stadtwerke Dusseldorf AG Dusseldorf, Germany Ronald B. Linsky National Water Research Institute Fountain Valley, California, United States Gina Melin National Water Research Institute Fountain Valley, California, United States 1. What is Riverbank Filtration? The purpose ofthis book is to show that riverbank filtration (RBF) isa low-cost and efficient alternative water treatment for drinking-water applications. There are two immediate benefits to the increased use of RBF: Minimized need for adding chemicals like disinfectants and coagulants to surface water to control pathogens. Decreased costs to the community without increased risk to human health. Butwhat, exactly, isRBF? In humid regions, river water naturally percolates through the ground into aquifers (which are layers of sand and gravel that contain water underground) during high-flow conditions. In arid regions, most rivers lose flow, and the percolating water passes through soil and aquifer material until it reaches the water table. During these percolation processes, potential contaminants present in river water are filtered and attenuated. If there are no other contaminants present in the aquifer or ifthe respective contaminants are present at lower concentrations, the quality of water in the aquifer can be ofhigher quality than that found in theriver. In RBF, production wells - which are placed near the banks ofrivers -pump large quantities ofwater."

Environmental Geomechanics covers a broad class of problems where deforming geomaterials are involved, usually coupled with fluid flow and transport of some substance. Transport of contaminants and other substances may occur in the fluids, e.g. water, water vapour and air, filling the pores of geomaterials as happens in waste disposal problems or durability problems. Mass transport also takes place in reservoir engineering problems, where the fluids involved are oil, water, and gas. All these aspects are addressed in this book together with a theoretical framework.

This book is an introduction to terrestrial magnetohydrodynamics. It is a compendium of introductory lectures by experts in the field, focussing on applications in industry and the laboratory. A concise overview of the subject with references to further study.

The catastrophic earthquakes of the last decades (Mexico City, 1985; Loma Prieta, 1989; Northridge, 1994; Kobe, 1995) have seriously undermined the reputation of steel structures, which in the past represented the most suitable solution for seismic resistant structures - even if in very few cases the performance of steel joints and members was unexpectedly bad, showing that it was due to some lack in the current design concept. As a consequence of the lessons learned from the above dramatic events, much progress has been recently achieved in the conception, design and construction, by introducing the new deals of performance-based design, including the differentiation of earthquake types, and considering all factors influencing steel structure behaviour under strong ground movement.In this scenario, the aim of the book is to transfer the most recent achievements into practical rules for the safe design of seismic resistant steel structures. The seven chapters cover the basic principles and design criteria for seismic resistant steel structures, which are applied to the main structural typologies such as moment resistant frames, braced frames and composite structures, with particular reference to connections and details.

The Pharoahs were masters of the Nile: they had a detailed understanding of the ways of the river. Modern Egyptians see themselves as heirs to this tradition, and as owners of the Nile waters. In the 1960's, Egypt decided to protect its increasingly-populated Nile valley from the ravages of annual flooding by building a dam. A relatively small dam in the valley of Nubia, in the region of Tushka, would have enabled the excess floodwaters to safely be diverted towards the fossil valley of the pre-Nile. However, it was decided to select a site near Aswan, making it necessary to inundate more than 250km of river valley. Over the years, this strategy has been revealed to have been faulty, and numerous irrigation schemes in upriver countries have progressively reduced the amount of water descending into Egypt. The dire warning of the 14th century oracle appears to be prophetic: "the water of the river in my country will be stopped from reaching yours, which I shall cause to die of thirst..."

This book introduces fundamental, advanced, and future-oriented scientific quality management methods for the engineering and manufacturing industries. It presents new knowledge and experiences in the manufacturing industry with real world case studies. It introduces Quality 4.0 with Industry 4.0, including quality engineering tools for software quality and offers lean quality management methods for lean manufacturing. It also bridges the gap between quality management and quality engineering, and offers a scientific methodology for problem solving and prevention. The methods, techniques, templates, and processes introduced in this book can be utilized in various areas in industry, from product engineering to manufacturing and shop floor management. This book will be of interest to manufacturing industry leaders and managers, who do not require in-depth engineering knowledge. It will also be helpful to engineers in design and suppliers in management and manufacturing, all who have daily concerns with project and quality management. Students in business and engineering programs may also find this book useful as they prepare for careers in the engineering and manufacturing industries. Presents new knowledge and experiences in the manufacturing industry with real world case studies Introduces quality engineering methods for software development Introduces Quality 4.0 with Industry 4.0 Offers lean quality management methods for lean manufacturing Bridges the gap between quality management methods and quality engineering Provides scientific methodology for product planning, problem solving and prevention management Includes forms, templates, and tools that can be used conveniently in the field