User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

This insightful Handbook examines how labor unions across the world have experienced and responded to the growth of neo-liberalism.Since the 1970s, the spread of neo-liberalism across the world has radically reconfigured the relationship between unions, employers and the state. The contributors highlight that this is the major cause and effect of union decline and argue that if there is to be any union revitalisation and return to former levels of influence, then unions need to respond in appropriate political and practical ways. Written in a clear and accessible style, the Handbook examines unions' efforts to date in many of the major economies of the world, providing foundations for understanding each country. Policy makers, analysts, academics, researchers and advanced students in employment, industrial and labor relations as well as political economy will find this unique Handbook an important resource to understanding the contemporary plight and activity of labor unions. Contributors include: S. Ashwin, M. Atzeni, J. Bailey, D. Beale, B. Bruno, D.-o. Chang, S. Contrepois, F.L. Cooke, P. Dibben, H. Dribbusch, B. Fletcher Jr., G. Gall, P. Ghigliani, R. Hurd, J. Kelly, J. McIlroy, R. Munck, E. Noronha, D. Peetz, T. Schulten, R. Trumka, L. Turner, A. Wilkinson, G. Wood

In recent years, the algal biorefinery is seen as a promising alternative to fossil derived products that reduce the environmental pollution, product costs and support circular bioeconomy. However, the upstream algal cultivation and downstream processing are the energy intensive processes and are considered as bottlenecks in promoting algal biorefinery. Improving the biomass productivity and bioproduct developments are still underway, while a number of novel bioprocess and bio-reactor engineering technologies were developed recently. Therefore, this book provides extensive knowledge of microalgae refineries. This book is divided into two volumes (Vol. I & Vol. II), which presents complete coverage of microalgae refineries. Therefore, Vol. I offers complete coverage of the algal bioproducts process, including biotechnological applications and environmental effects of microalgae cultivation. While Vol. II, provides various industrial applications and future prospects of algal biorefinery for sustainable development of circular bioeconomy. With contributions from world experts, focuses on microalgae from an organism perspective to deliver a complete picture from evolution to bioproducts. The edited book provides a concise introduction to the science, biology, technology, and application of algae. It covers downstream and upstream steps of the algal refinery for the production of algal biomass, which has several social benefits.

This essential guide, edited by experienced journal editors, is the definitive sourcebook for prospective authors who are seeking direction and advice about developing academic papers in marketing that will have a high probability of publication in the best journals in the discipline. It brings together a wealth of contributors, all of whom are experienced researchers and have been published in the leading marketing journals. More than a dozen and a half current and former editors of marketing journals contributed to this volume, contributing words of wisdom and sage advice for the beginning scholar and experienced writer alike. The book covers such topics as ideation, positioning of papers, review of the literature, discussion of methods, presentation of results, development of theoretical and practical implications and responding to reviewers. Both empirical and conceptual papers are addressed. Individual chapters focus on papers with a behavioral focus, a marketing science focus, a strategy focus, and a public policy focus. This book is an indispensable guide for doctoral students, faculty teaching doctoral courses, individuals early in their career in marketing and scholars who wish to place their work in those journals which have a significant impact on the marketing discipline. Contributors include: J.R. Bettman, R.N. Bolton, L. Ferrell, O.C. Ferrell, G.N. Frazier, R.P. Hill, J. Huber, C.S. Katsikeas, U. Kayande, V. Kumar, D.M. Ladik, D.R. Lehmann, M.F. Luce, D.J. MacInnis, V. Mittal, C. Moorman, C. Pechmann, J.H. Roberts, R. Staelin, D.W. Stewart, S. Stremersch, J.O. Summers, S.L. Vargo, R.S. Winer

Hospitality Supervision is the must-have guide for anyone wanting to reach the top in the hospitality industry. Covering all the essential theory with a clear focus on industry standards and including dozens of full colour images, Hospitality Supervision will help learners to succeed in the hospitality industry.

The 1920s Jazz Age is remembered for flappers and speakeasies, not for the success of a declining labor movement. A more complex story was unfolding among the young women and men in the hosiery mills of Kensington, the working-class heart of Philadelphia. Their product was silk stockings, the iconic fashion item of the flapper culture then sweeping America and the world. Although the young people who flooded into this booming industry were avid participants in Jazz Age culture, they also embraced a surprising, rights-based labor movement, headed by the socialist-led American Federation of Full-Fashioned Hosiery Workers (AFFFHW). In this first history of this remarkable union, Sharon McConnell-Sidorick reveals how activists ingeniously fused youth culture and radical politics to build a subculture that included dances and parties as well as picket lines and sit-down strikes, while forging a vision for social change. In documenting AFFFHW members and the Kensington community, McConnell-Sidorick shows how labor federations like the Congress of Industrial Organizations and government programs like the New Deal did not spring from the heads of union leaders or policy experts but were instead nurtured by grassroots social movements across America.

As our digital economy continues to expand, gig work becomes increasingly significant. This incisive book investigates the ways in which social dialogue can reinforce decent working practices and create inclusive workplaces in the growing gig economy, putting forward a framework for structured dialogue and collective bargaining among social partners, platforms, and workers. Centred on four major case studies - Germany, Greece, Switzerland, and the UK - the book analyses the key challenges that characterise the varied European landscape of gig economies and workforces. With a particular focus on the hospitality, driving, and food delivery sectors, chapters explore the intersection of social partners' responses and gig workers' capacity to organise and build collective voice. Examining the complicated and overlapping linkages between workers' rights, social protection, social dialogue, and decent work, the book aims to expose, and ultimately put an end to, precariousness and exploitation in the context of gig labour. Integrating critical theoretical perspectives and methodologies with context-sensitive evidence, this book will be an essential resource for students and scholars of sociology, social policy, labour policy, employment relations, and human resource management. Its examination of timely questions of collective action and social dialogue in the gig economy will also appeal to activists, journalists, social partners, and policymakers.

Music made in Akron symbolized an attitude more so than a singular sound. Crafted by kids hell-bent on not following their parents into the rubber plants, the music was an intentional antithesis of Top 40 radio. Call it punk or call it new wave, but in a short few years, major labels signed Chrissie Hynde, Devo, the Waitresses, Tin Huey, the Bizarros, the Rubber City Rebels and Rachel Sweet. They had their own bars, the Crypt and the Bank. They had their own label, Clone Records. They even had their own recording space, Bushflow Studios. London's Stiff Records released an Akron compilation album, and suddenly there were "Akron Nights" in London clubs and CBGB was waiving covers for people with Akron IDs. Author Calvin Rydbom of the "Akron Sound" Museum remembers that short time when the Rubber City was the place.

The literature on entrepreneurship research has generally ignored the agricultural sector. Few entrepreneurship scholars who are mostly agricultural economists and rural sociologists have contributed in parallel with an isolated body of work without much integration and a larger research agenda. Most of the work in agriculture entrepreneurship focuses on the traditional operations of the sector but lacks the theoretical framework required for a broader conceptual understanding of entrepreneurship in the agriculture sector. There is not much alliance between these two parallel research streams. Theoretical and methodological differences have constrained the interdisciplinary collaboration. Driving Factors for Venture Creation and Success in Agricultural Entrepreneurship assesses the main themes of agripreneurship, discusses important contextual aspects of the agriculture sector to enhance the understanding of entrepreneurship, and highlights how the key contextual dimensions of the agricultural sector can elucidate some of the less understood aspects of entrepreneurship theory and practice. Covering topics such as agribusiness and farm entrepreneurship, it is ideal for entrepreneurs, agriculturalists, professionals, researchers, students, academicians, and policymakers working in the field of entrepreneurship in various disciplines: management, education, agriculture education, sociology, economics, psychology, and technology.