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Books > Computing & IT > Internet

Web Portfolio Design and Applications (Hardcover): Web Portfolio Design and Applications (Hardcover)
R2,372 Discovery Miles 23 720 Ships in 18 - 22 working days

Scholars and students are searching for information on what a Web portfolio is, what it is not, what to put into a Web portfolio, and what technical skills are needed to succeed in the process. ""Web Portfolio Design and Applications"" provides a combination of theory, pedagogy, and practice to help enable faculty and students across disciplines to explore creating a Web portfolio. This book provides research conclusions, case studies, and hands-on technical processes, which allow people of all levels to develop a personal approach to creating a Web portfolio. ""Web Portfolio Design and Applications"" is designed for anyone who has an interest in Web portfolios and electronic portfolios.

The Internet and Mobile Telecommunications System of Innovation - Developments in Equipment, Access and Content (Paperback,... The Internet and Mobile Telecommunications System of Innovation - Developments in Equipment, Access and Content (Paperback, illustrated edition)
Charles Edquist
R1,232 Discovery Miles 12 320 Out of stock

This book examines the 'new' areas of telecommunications technology, focusing particularly on fixed data communications (including the internet) and mobile telecommunications (including the mobile internet). A sectoral systems of innovation approach is used as a conceptual framework for the analysis of the telecommunications sector, in terms of equipment, access and content. The authors consider the emergence and expansion of new technologies and explore how the sectoral system of innovation is evolving and how previously independent systems are now converging. In particular, they address the question of equipment production and the provision of intangible service products such as internet access and content. By addressing the production of both goods and services, they highlight the critical interdependence of service innovations and manufacturing innovations. Some of the specific topics discussed within the book include: * the challenges for Europe of fixed data communications * second and third generation mobile telecommunications systems * data communication via satellite and television subsystems * the dynamics and trends of the internet services industry * policy implications for the future of the telecommunications sectoral system of innovation. The book is a comprehensive theoretical, empirical and policy oriented account of the emergence and evolution of the sectoral system of innovation of the internet and mobile telecommunications. It will be an invaluable source of reference for academic researchers and policymakers in the fields of macroeconomics, industrial economics and innovation, as well as consultants and firms operating in the communications industry.

Cryptocurrency - How to Become Successful Trading Cryptocurrency (Hardcover): Jared Snyder Cryptocurrency - How to Become Successful Trading Cryptocurrency (Hardcover)
Jared Snyder
R555 R504 Discovery Miles 5 040 Save R51 (9%) Ships in 18 - 22 working days
The Personal Internet Security Guidebook - Keeping Hackers and Crackers out of Your Home (Paperback): Tim Speed, Juanita Ellis,... The Personal Internet Security Guidebook - Keeping Hackers and Crackers out of Your Home (Paperback)
Tim Speed, Juanita Ellis, Steffano Korper
R1,966 Discovery Miles 19 660 Ships in 10 - 15 working days

The Personal Internet Security Guidebook is a complete guide to protecting your computer(s) on the Internet. The newest attack point for hackers is home computers on DSL and/or cable modems. This book will show you how to set up a home network and protect it from the "bad dudes." Also covered in this book is how to protect your computer on the road. Many hotels are now offering high-speed Internet access and this book will show you how to keep your computer safe in the hotel room as well as on the hotel network.
This is a how-to guide to keeping your personal computer safe on the Internet. Following the success of The Internet Security Guidebook, the authors have used their expertise to create a book specifically addressing home computers and traveling notebooks. Included in this book is a comprehensive list of vendors and services. Included are these key elements: protecting your PC on the Internet, home firewall software, how to set up a home network, protecting your PC on the road, and protecting your PC via DSL and/or cable modem.
A comprehensive list of vendors and services that you can download or purchase
Key elements such as: protecting your PC on the internet
How to fully utilise home firewall software
How to set-up a home network
Information on protecting you PC on the road
Information on protecting your PC via DSL and cable modems

The Internet of Things: Breakthroughs in Research and Practice (Hardcover): Information Resources Management Association The Internet of Things: Breakthroughs in Research and Practice (Hardcover)
Information Resources Management Association
R8,504 Discovery Miles 85 040 Ships in 18 - 22 working days

The ubiquity of modern technologies has allowed for increased connectivity between people and devices across the globe. This connected infrastructure of networks creates numerous opportunities for applications and uses. The Internet of Things: Breakthroughs in Research and Practice is an authoritative reference source for the latest academic material on the interconnectivity of networks and devices in the digital era and examines best practices for integrating this advanced connectivity across multiple fields. Featuring extensive coverage on innovative perspectives, such as secure computing, regulatory standards, and trust management, this book is ideally designed for engineers, researchers, professionals, graduate students, and practitioners seeking scholarly insights on the Internet of Things.

Global Mobile Satellite Communications Applications - For Maritime, Land and Aeronautical Applications Volume 2 (Hardcover, 2nd... Global Mobile Satellite Communications Applications - For Maritime, Land and Aeronautical Applications Volume 2 (Hardcover, 2nd ed. 2018)
Stojce Dimov Ilcev
R5,948 Discovery Miles 59 480 Ships in 18 - 22 working days

This book discusses global mobile satellite communications (GMSC) for maritime, land (road and rail), and aeronautical applications. It covers how these enable connections between moving objects such as ships, road and rail vehicles and aircrafts on one hand, and ground telecommunications subscribers through the medium of communications satellites, ground earth stations, Terrestrial Telecommunication Networks (TTN), Internet Service Providers (ISP) and other wireless and landline telecommunications providers. The new edition covers new developments and initiatives that have resulted in land and aeronautical applications and the introduction of new satellite constellations in non-geostationary orbits and projects of new hybrid satellite constellations. The book presents current GMSC trends, mobile system concepts and network architecture using a simple mode of style with understandable technical information, characteristics, graphics, illustrations and mathematics equations. It represents telecommunications technique and technology, which can be useful for all technical staff on vessels at sea and rivers, on all types of land vehicles, on planes, on off shore constructions and for everyone possessing satellite communications handset phones. The first edition of Global Mobile Satellite Communications (Springer, 2005) was split into two books for the second edition - one on applications and one on theory. This book presents global mobile satellite communications applications.

Cyberimperialism? - Global Relations in the New Electronic Frontier (Hardcover, New): Bosah Ebo Cyberimperialism? - Global Relations in the New Electronic Frontier (Hardcover, New)
Bosah Ebo
R2,809 R2,543 Discovery Miles 25 430 Save R266 (9%) Ships in 10 - 15 working days

This collection of essays addresses whether all nations will actively participate in building the information superhighway or whether the Internet will reflect global technological inequalities. The writings are grouped in four major sections, which examine theoretical issues on cyberglobalization, politics in the electronic global village, global economic issues in cyberspace, and national identities and grassroots movements in cyberspace. Contributing scholars represent a wide spectrum of disciplines from political science, economics, and communications to sociology, anthropology, and philosophy. A number of methodological and theoretical perspectives direct the writings. Collectively, the essays point toward an emerging technology that exhibits innate qualities characteristic of the classic notion of cultural imperialism.

This edited collection, with its timely approach to the implications of the Internet for global relations, will appeal to communication, sociology, and political science scholars. The interdisciplinary approach will also attract students and educators from such fields as anthropology, philosophy and economics. To aid in further research, select bibliographies follow each essay.

Advances in Parallel and Distributed Computing and Ubiquitous Services - UCAWSN & PDCAT 2015 (Hardcover, 1st ed. 2016): James J... Advances in Parallel and Distributed Computing and Ubiquitous Services - UCAWSN & PDCAT 2015 (Hardcover, 1st ed. 2016)
James J (Jong Hyuk) Park, Gangman Yi, Young-Sik Jeong, Hong Shen
R3,615 R3,354 Discovery Miles 33 540 Save R261 (7%) Ships in 10 - 15 working days

This book contains the combined proceedings of the 4th International Conference on Ubiquitous Computing Application and Wireless Sensor Network (UCAWSN-15) and the 16th International Conference on Parallel and Distributed Computing, Applications and Technologies (PDCAT-15). The combined proceedings present peer-reviewed contributions from academic and industrial researchers in fields including ubiquitous and context-aware computing, context-awareness reasoning and representation, location awareness services, and architectures, protocols and algorithms, energy, management and control of wireless sensor networks. The book includes the latest research results, practical developments and applications in parallel/distributed architectures, wireless networks and mobile computing, formal methods and programming languages, network routing and communication algorithms, database applications and data mining, access control and authorization and privacy preserving computation.

The Facebook Effect (Paperback): Kirkpatrick The Facebook Effect (Paperback)
Kirkpatrick
R479 R454 Discovery Miles 4 540 Save R25 (5%) Ships in 18 - 22 working days

IN LITTLE MORE THAN HALF A DECADE, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing companies in history, an essential part of the social life not only of teenagers but hundreds of millions of adults worldwide. As Facebook spreads around the globe, it creates surprising effects--even becoming instrumental in political protests from Colombia to Iran.
Veteran technology reporter David Kirkpatrick had the full cooperation of Facebook's key executives in researching this fascinating history of the company and its impact on our lives. Kirkpatrick tells us how Facebook was created, why it has flourished, and where it is going next. He chronicles its successes and missteps, and gives readers the most complete assessment anywhere of founder and CEO Mark Zuckerberg, the central figure in the company's remarkable ascent. This is the Facebook story that can be found nowhere else.
How did a nineteen-year-old Harvard student create a company that has transformed the Internet and how did he grow it to its current enormous size? Kirkpatrick shows how Zuckerberg steadfastly refused to compromise his vision, insistently focusing on growth over profits and preaching that Facebook must dominate (his word) communication on the Internet. In the process, he and a small group of key executives have created a company that has changed social life in the United States and elsewhere, a company that has become a ubiquitous presence in marketing, altering politics, business, and even our sense of our own identity. This is the Facebook Effect.

Shosple Colupis - When Social Notworks (Hardcover): My A. Shosple Colupis - When Social Notworks (Hardcover)
My A.
R700 Discovery Miles 7 000 Ships in 18 - 22 working days
Cybersecurity Systems for Human Cognition Augmentation (Hardcover, 2014 ed.): Robinson E. Pino, Alexander Kott, Michael... Cybersecurity Systems for Human Cognition Augmentation (Hardcover, 2014 ed.)
Robinson E. Pino, Alexander Kott, Michael Shevenell
R3,877 R3,324 Discovery Miles 33 240 Save R553 (14%) Ships in 10 - 15 working days

This book explores cybersecurity research and development efforts, including ideas that deal with the growing challenge of how computing engineering can merge with neuroscience. The contributing authors, who are renowned leaders in this field, thoroughly examine new technologies that will automate security procedures and perform autonomous functions with decision making capabilities. To maximize reader insight into the range of professions dealing with increased cybersecurity issues, this book presents work performed by government, industry, and academic research institutions working at the frontier of cybersecurity and network sciences. Cybersecurity Systems for Human Cognition Augmentation is designed as a reference for practitioners or government employees working in cybersecurity. Advanced-level students or researchers focused on computer engineering or neuroscience will also find this book a useful resource.

Management of Cyber Physical Objects in the Future Internet of Things - Methods, Architectures and Applications (Hardcover, 1st... Management of Cyber Physical Objects in the Future Internet of Things - Methods, Architectures and Applications (Hardcover, 1st ed. 2016)
Antonio Guerrieri, Valeria Loscri, Anna Rovella, Giancarlo Fortino
R3,807 R3,277 Discovery Miles 32 770 Save R530 (14%) Ships in 10 - 15 working days

This book focuses on new methods, architectures, and applications for the management of Cyber Physical Objects (CPOs) in the context of the Internet of Things (IoT). It covers a wide range of topics related to CPOs, such as resource management, hardware platforms, communication and control, and control and estimation over networks. It also discusses decentralized, distributed, and cooperative optimization as well as effective discovery, management, and querying of CPOs. Other chapters outline the applications of control, real-time aspects, and software for CPOs and introduce readers to agent-oriented CPOs, communication support for CPOs, real-world deployment of CPOs, and CPOs in Complex Systems. There is a focus on the importance of application of IoT technologies for Smart Cities.

Technological Innovation for Cyber-Physical Systems - 7th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing,... Technological Innovation for Cyber-Physical Systems - 7th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2016, Costa de Caparica, Portugal, April 11-13, 2016, Proceedings (Hardcover, 1st ed. 2016)
Luis M. Camarinha-Matos, Antonio J Falcao, Nazanin Vafaei, Shirin Najdi
R2,758 Discovery Miles 27 580 Ships in 18 - 22 working days

This book constitutes the refereed proceedings of the 7th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2016, held in Costa de Caparica, Portugal, in April 2016. The 53 revised full papers were carefully reviewed and selected from 112 submissions. The papers present selected results produced in engineering doctoral programs and focus on research, development, and application of cyber-physical systems. Research results and ongoing work are presented, illustrated and discussed in the following areas: enterprise collaborative networks; ontologies; Petri nets; manufacturing systems; biomedical applications; intelligent environments; control and fault tolerance; optimization and decision support; wireless technologies; energy: smart grids, renewables, management, and optimization; bio-energy; and electronics.

Reliability, Availability and Serviceability of Networks-on-Chip (Hardcover, 2012): Erika Cota, Alexandre de Morais Amory,... Reliability, Availability and Serviceability of Networks-on-Chip (Hardcover, 2012)
Erika Cota, Alexandre de Morais Amory, Marcelo Soares Lubaszewski
R2,662 Discovery Miles 26 620 Ships in 18 - 22 working days

This book presents an overview of the issues related to the test, diagnosis and fault-tolerance of Network on Chip-based systems. It is the first book dedicated to the quality aspects of NoC-based systems and will serve as an invaluable reference to the problems, challenges, solutions, and trade-offs related to designing and implementing state-of-the-art, on-chip communication architectures.

Trading and Investing Using the Smart Plan Method - Best Method for Self-Directed Beginner Traders (Paperback): Joe Chavos Trading and Investing Using the Smart Plan Method - Best Method for Self-Directed Beginner Traders (Paperback)
Joe Chavos
R496 Discovery Miles 4 960 Ships in 18 - 22 working days
YouTube - The Top 100 Best Ways To Market & Make Money With YouTube (Hardcover): Ace McCloud YouTube - The Top 100 Best Ways To Market & Make Money With YouTube (Hardcover)
Ace McCloud
R523 R487 Discovery Miles 4 870 Save R36 (7%) Ships in 18 - 22 working days
Semantic Web Services (Hardcover, 2011 Ed.): Dieter Fensel, Federico Michele Facca, Elena Simperl, Ioan Toma Semantic Web Services (Hardcover, 2011 Ed.)
Dieter Fensel, Federico Michele Facca, Elena Simperl, Ioan Toma
R1,456 Discovery Miles 14 560 Ships in 18 - 22 working days

A paradigm shift is taking place in computer science: one generation ago, we learned to abstract from hardware to software, now we are abstracting from software to serviceware implemented through service-oriented computing. Yet ensuring interoperability in open, heterogeneous, and dynamically changing environments, such as the Internet, remains a major challenge for actual machine-to-machine integration. Usually significant problems in aligning data, processes, and protocols appear as soon as a specific piece of functionality is used within a different application context.

The Semantic Web Services (SWS) approach is about describing services with metadata on the basis of domain ontologies as a means to enable their automatic location, execution, combination, and use. Fensel and his coauthors provide a comprehensive overview of SWS in line with actual industrial practice. They introduce the main sociotechnological components that ground the SWS vision (like Web Science, Service Science, and service-oriented architectures) and several approaches that realize it, e.g. the Web Service Modeling Framework, OWL-S, and RESTful services. The real-world relevance is emphasized through a series of case studies from large-scale R&D projects and a business-oriented proposition from the SWS technology provider Seekda.

Each chapter of the book is structured according to a predefined template, covering both theoretical and practical aspects, and including walk-through examples and hands-on exercises. Additional learning material is available on the book website www.swsbook.org. With its additional features, the book is ideally suited as the basis for courses or self-study in this field, and it may also serve as a reference for researchers looking for a state-of-the-art overview of formalisms, methods, tools, and applications related to SWS."

Hardware Based Packet Classification for High Speed Internet Routers (Hardcover, 2010 ed.): Chad R. Meiners, Alex X. Liu, Eric... Hardware Based Packet Classification for High Speed Internet Routers (Hardcover, 2010 ed.)
Chad R. Meiners, Alex X. Liu, Eric Torng
R2,721 Discovery Miles 27 210 Ships in 18 - 22 working days

Hardware Based Packet Classification for High Speed Internet Routers presents the most recent developments in hardware based packet classification algorithms and architectures. This book describes five methods which reduce the space that classifiers occupy within TCAMs; TCAM Razor, All-Match Redundancy Removal, Bit Weaving, Sequential Decomposition, and Topological Transformations. These methods demonstrate that in most cases a substantial reduction of space is achieved. Case studies and examples are provided throughout this book. About this book: * Presents the only book in the market that exclusively covers hardware based packet classification algorithms and architectures. * Describes five methods which reduce the space that classifiers occupy within TCAMs: TCAM Razor, All-Match Redundancy Removal, Bit Weaving, Sequential Decomposition, and Topological Transformations. * Provides case studies and examples throughout. Hardware Based Packet Classification for High Speed Internet Routers is designed for professionals and researchers who work within the related field of router design. Advanced-level students concentrating on computer science and electrical engineering will also find this book valuable as a text or reference book.

On the Various Forces of Nature (Hardcover): Michael Faraday On the Various Forces of Nature (Hardcover)
Michael Faraday
R1,023 R863 Discovery Miles 8 630 Save R160 (16%) Ships in 18 - 22 working days
Communicating with XML (Hardcover, 2011): Airi Salminen, Frank Tompa Communicating with XML (Hardcover, 2011)
Airi Salminen, Frank Tompa
R1,421 Discovery Miles 14 210 Ships in 18 - 22 working days

This book provides extensive insight into the possibilities and challenges of XML in building new information management solutions in networked organizations. After a brief introduction to Web communication features and XML fundamentals, the book examines the benefits of adopting XML and illustrates various types of XML use: XML in document management; XML for data-centric and multimedia components; XML as a format for metadata, including metadata for the Semantic Web; and XML in support of data interchange between software applications and among organizations. The challenges of adopting XML in large-scale information management are also discussed. In addition, applications across a broad spectrum are examined and numerous case studies pertaining to the adoption of XML are presented. The book is particularly suitable for courses offered in Information Studies, Information Systems, or Information Technology. It also serves as an excellent practical guide for professionals in information management and provides important support material for courses in Computer Science and in Business.

The Handbook on Socially Interactive Agents - 20 years of Research on Embodied Conversational Agents, Intelligent Virtual... The Handbook on Socially Interactive Agents - 20 years of Research on Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics Volume 1: Methods, Behavior, Cognition (Hardcover)
Birgit Lugrin, Catherine Pelachaud, David Traum
R2,057 Discovery Miles 20 570 Ships in 18 - 22 working days

The Handbook on Socially Interactive Agents provides a comprehensive overview of the research fields of Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics. Socially Interactive Agents (SIAs), whether virtually or physically embodied, are autonomous agents that are able to perceive an environment including people or other agents, reason, decide how to interact, and express attitudes such as emotions, engagement, or empathy. They are capable of interacting with people and one another in a socially intelligent manner using multimodal communicative behaviors, with the goal to support humans in various domains. Written by international experts in their respective fields, the book summarizes research in the many important research communities pertinent for SIAs, while discussing current challenges and future directions. The handbook provides easy access to modeling and studying SIAs for researchers and students, and aims at further bridging the gap between the research communities involved. In two volumes, the book clearly structures the vast body of research. The first volume starts by introducing what is involved in SIAs research, in particular research methodologies and ethical implications of developing SIAs. It further examines research on appearance and behavior, focusing on multimodality. Finally, social cognition for SIAs is investigated using different theoretical models and phenomena such as theory of mind or pro-sociality. The second volume starts with perspectives on interaction, examined from different angles such as interaction in social space, group interaction, or long-term interaction. It also includes an extensive overview summarizing research and systems of human-agent platforms and of some of the major application areas of SIAs such as education, aging support, autism, and games.

The Ultimate SEO Bible - To Kill a Hummingbird (Paperback): James L Mason The Ultimate SEO Bible - To Kill a Hummingbird (Paperback)
James L Mason
R211 Discovery Miles 2 110 Ships in 10 - 15 working days

New Comprehensive SEO How-To Manual Features Passive Income and Authority Site Optimization Walk-Thrus With Original Advanced Techniques The Ultimate SEO Bible includes optimization techniques gained from 8 books, countless websites and three podcasts. Mason discovered that each source provided different methods: trial and error finally transformed his ideas into 20 high traffic, income-generating websites. As no single source covered SEO from topic selection to ongoing SEO, the Bible was born. Just prior to publication, Mason added several proprietary solutions for Hummingbird (which caused plummeting traffic for several of his own sites.) Many hours of random Google-tinkering passed before the bell rang. The solution was so glaringly obvious that he thought he had to be wrong. He wasn't. Passive income was vital for Mason, who had been laid off like so many others and needed help to make ends meet. He learned that creating small, tightly-focused sites would provide income with little or no work providing that 1. Proper SEO was used prior to topic selection 2. The sites were built on an SEO-friendly platform 3. Each site's content adhered to certain rules 4. Rankings are checked on a regular basis and SEO is tweaked accordingly. Obviously SEO was the key to a new source of income that didn't require much work after the initial setup: though Mason understood the basics, he knew he needed to go further. After months of intense research, he created 20 sites and experimented. The end result: 20 income-generating sites and a massive amount of SEO techniques. Why not place the top-producing on-page, off-page, backlinks, social media and microdata procedures into one single source? Finally a book on SEO that I can really understand I just love the author's laid-back style and humor. I learned that my page rank was horrible: 139. Thanks to the Bible's simple walk-thrus, I'm ranked 2 now -- Maria Sadover. Several of Mason's small sites grew into authority sites, due to yet more research. The Bible also contains methods for growing and maintaining sites that require more effort, but yield far more income. One of the Bible's more unique aspects came about because Hummingbird was released just prior to the Bible's original publication date: Mason was forced to update it with his proprietary SEO techniques. Great comprehensive compilation of optimization methods, and Mason's take on Hummingbird is quite the break-through. -- Cat LeDevic, SEO professional Mason has thrown down a challenge. Prove me wrong, I'll dedicate the next printed Bible version to you, name, site and all Freelance SEO Services Publishing www.freelanceseoservicespublishing.net is a new company dedicated to making high tech fun and accessible to the tech-challenged, while incorporating advanced solutions for tech professionals. As FSSP says, If enough non-technical types work through manuals such as the Bible and emerge as geeks, we'll rename the company Freaks to Geeks

MySQL & JSON A Practical Programming Guide - Second Edition (Paperback): David Stokes MySQL & JSON A Practical Programming Guide - Second Edition (Paperback)
David Stokes
R400 Discovery Miles 4 000 Ships in 10 - 15 working days
Social Media Tools and Platforms in Learning Environments (Hardcover, 1st ed. 2011, Corr. 3rd printing): Bebo White, Irwin... Social Media Tools and Platforms in Learning Environments (Hardcover, 1st ed. 2011, Corr. 3rd printing)
Bebo White, Irwin King, Philip Tsang
R2,724 Discovery Miles 27 240 Ships in 18 - 22 working days

Online social media have transformed the face of human interaction in the 21st century. Wikis, blogs, online groups and forums, podcasts, virtual worlds, and social tagging are but a few of the applications enabling innovative behaviors that support acquisition, access, manipulation, retrieval, and visualization of information. It is, therefore, no surprise that educational practitioners and theorists have begun to explore how social media can be harnessed to describe and implement new paradigms for communication, learning, and education.

The editors' goal in publishing this book was to identify original research on the application of online social media and related technologies in education as well as emerging applications in Web technologies that could provide and shape future educational platforms. The selected contributions deal with questions such as how social media can truly enrich and enhance learning and teaching experiences in ways not otherwise possible; how learning can be integrated in a distributed and ubiquitous social computing environment; or what theories, paradigms, and models are applicable for the support of social computing in education. Researchers in education or educational software will find interesting and sometimes provocative chapters on paradigms and methodologies, virtual and mobile learning spaces, and assessment and social factors. Practitioners in these fields will benefit from an additional section devoted to case studies and first experience reports.

Customer Relationship Management and the Social and Semantic Web - Enabling Cliens Conexus (Hardcover, New): Ricardo... Customer Relationship Management and the Social and Semantic Web - Enabling Cliens Conexus (Hardcover, New)
Ricardo Colomo-Palacios, Joao Varajao, Pedro Soto-Acosta
R4,705 Discovery Miles 47 050 Ships in 18 - 22 working days

The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have undergone a dramatic change in quantity and quality with the advent of Web 2.0. Web 3.0, better known as the Semantic Web, will also significantly impact how companies understand Customer Relationship Management (CRM). Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus provides an overview of the field of the Semantic Web, social Web, and CRM by uniting various research studies from different subfields. Providing a forum for the exchange of research ideas and practices, this book is a reference convergence point for professionals, managers, and researchers in the CRM field together with IT professionals. It also aims to explore the opportunities and challenges confronting organizations in the light of customers in Web 2.0 by using new technologies, including semantic technologies (Web 3.0).

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