This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own. These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world. This volume addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe. Moreover, it explores participatory public service management that empowers the front-line staff providing public services. Together with users/citizens they can insure the democratic governance of public service provision.

The Roles of Organisation Development by Dr Annamaria Garden introduces a radically new and original framework to explain organisation development work and how it is done. The origin of the book came out of a question asked by a woman OD practitioner: How do you do what you do? This book is Dr Garden's answer to that question. Dr Garden found that she did not think in terms of formal roles or roles as typically described in the organisational development or management literature. Instead, she described what she did in terms of: the Seer, Translator, Cultivator, Catalyst, Navigator, Teacher, Guardian. These are presented primarily as roles for OD people but managers would be wise to adopt them also. They are current across the world in any organisation. Garden was trained in her PhD from MIT by two of the founding fathers of OD: Professor Ed Schein and Professor Dick Beckhard. The book refers, in places, to their teaching and interaction. The Roles of Organisation Development will appeal to OD, strategy and marketing consultants, academics as well as managers doing OD work, and trying to move and change the organisation leaning on the soft skills.

Public-private partnerships (PPPs) are arrangements between government and private actors with the objective of providing public infrastructure, facilities and services. Three fundamental questions frame the use of PPPs at the local level: What do PPPs look like? What gives rise to the use of PPPs? And, what are the outcomes of PPPs? The articles in this book provide insightful answers to these questions. In addition, the contributions in the book identify lines of research that invite further investigation, namely: problems related to the degree of risk transfer; the challenges posed by renegotiation; and evaluation of PPPs' results. The content of this book will be of interest for scholars, policy analysts, and policy makers. This book was published as a special issue of Local Government Studies.

This book examines the services in and around the public domain. The author analyses a number of socio-cultural changes that are generally considered relevant to these services, including the rationalising efforts of the New Public Management and the introduction of IT. The book particularly addresses the diversity of services. It focuses on the local complexities of their day to day processes of service delivery, and on the diversity of client experiences and professional roles associated with various client relationships.

A practical objective of this book is to encourage its readers to redefine the services they professionally deal with, and move beyond the standard requirements of the New Public Management that are so often taken for granted as a starting point. Professional managers are, for instance, invited to reconsider their currently quite dominant technical managerial perspective. Service professionals are encouraged to make sense of the risks and responsibilities involved with their day to day negotiations, including the impact of the services on the lives of their clients. Gastelaars adopts and interpretive approach to her subject, combining discourse analysis and ethnographic research to concentrate on the actual practices associated with service delivery, rather than on theories and justifications.

Through the eye of an economist Thalmann explores 200 years of the dynamics of freight transport development in Switzerland and the United Kingdom. With a strong underlying theme concerned with the impact of government intervention on the efficiency of the freight transport system, Thalmann is able to provide an insight into the differences and similarities of the two countries who are currently the pioneers of this industry and thus make interesting case studies for the rest of Europe. This book provides quality data in graphical form which is accessible to all. Contrary to other work, Thalmann does not focus on road or rail transportation alone but on the whole range of transport modes. At the same time the research remains manageable with its focus on freight transportation while most comparable books deal solely with people transportation. The Dynamics of Freight Transport Development should be an invaluable tool for researchers in the field of transportation and also for the more general reader interested in the past and future of transportation.

The privatisation of defence assets and the outsourcing of military services from the armed forces to the private sector is an increasing trend. This book shows the extent to which many military functions and activities, ranging from military research to military consulting/training to operational support services, have been outsourced in the US and in Europe. While other books in this field largely cover the issues of Private Military Companies and of security contractors, this book focuses on technical and management services.This detailed study provides new and updated information on the ongoing privatisation of the defence sector and offers an original theoretical explanation of why the most modern armed forces throughout the world have come increasingly to rely on private companies for nearly everything they do. Contributing to a better understanding of military privatisation and its close connection to technological change, this book explains the complexity of the whole phenomenon and discusses its implications for national and international security.

The ninth edition of Public Administration: Understanding Management, Politics, and Law in the Public Sector grounds students in the fundamentals of public administration while embracing its complexity. It describes, explains, and analyzes public administration through the lenses of three well-established perspectives: management, politics, and law. In addition to thoroughly refreshed examples and case studies, significant updates to this new edition include the following: The discussion of management has been collapsed into a single category, contemporary public management, to better reflect the blending of traditional/orthodox and new public management approaches in the field. Significant changes to federal administration initiated by the Trump administration, the emergence of "hyper-" partisanship, major court decisions affecting public administration, and newer scholarship and foci in public administration. A thoroughly rewritten chapter on budgeting and public finance. New public governance material is incorporated throughout the book, including collaborative models for coordinating administration with private organizations, particularly nonprofits. Additional attention is paid to public participation in public administration, including public administration's potential contribution to strengthening democratic citizenship. Thorough discussion of the latest managerial techniques and concepts as well as the contemporary performance orientation in the public sector. Downloadable instructor support materials including Key Points, Discussion and/or Test Questions, Multiple Choice Questions, True or False Questions, and an Answer Key to accompany each chapter in the book. Together these revisions reinvigorate the book yet retain its core structure, ideas, and familiarity for students and instructors alike. While the new edition retains its focus on the U.S. context, the focus on managerial, legislative, and judicial functions lends itself well to public administration in many developed nations, making the book a popular choice with instructors around the globe. This time-tested and fully up-to-date textbook is required reading for all students of public administration, public management, and nonprofit management.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?

In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.

Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

China faces the problem of collaboration deficiency in local governance of metropolitan areas. With the evolution of regional spatial structure in China, this book is timely with its analysis on how China can approach current problems in China's regional governance through a holistic collaborative governance mechanism. The book applies the governance theory to the local government in metropolitan areas and explains how this approach may help to equalize regional public resources allocation. The author puts forth a convincing case for the use of holistic collaborative governance to better understand the problems of China's local government in metropolitan areas and to promote regional government collaboration. The book also looks at cross-jurisdiction collaboration organization, collaborative mechanism of local government, private sector and non-governmental organizations in public affairs (environmental protection, transportation, public health, water resources).

Project management skills are valuable for any healthcare project, not just technology projects. Non-technology activities that would benefit from project management skills include implementing a new policy housewide, updating training for use of the electronic health record (EHR), creating a new orientation program, quality assurance activities, submitting an article or presentation, writing a research proposal, or opening a new patient care unit. In addition, project management skills are not just for project managers, but they can be used by anyone leading these types of activities, such as managers, staff, educators, and researchers. Many books on healthcare project management have been focused on technology projects while non-technology projects flounder without the required knowledge or skills of the person leading the project. The purpose of this book is to discuss these skills based on the Project Management Institute (PMI) standards in a way that non-project managers would be able to understand and apply. Concepts from project initiation through project closure will be presented twice, first for novices and then for project leaders with more advanced skills. Practical, accessible, and containing numerous examples for each phase of the PMI Framework, this book will be a valuable resource for all healthcare professionals and both novice and experienced project managers.

Unlike other regions around the world, several Latin American countries have managed to reduce income inequality over the last decade. Higher growth rates and growing employment, but also innovative wage policies and social programs, have contributed to reducing poverty and narrow income disparities. Yet, despite this progress, nation-states in the region demonstrate little capacity to substantially change their patterns of deeply rooted inequalities. Focusing on the limits and challenges of redistributive policies in Latin America, this volume synthesizes and updates the discussion of inequality in the region, introducing the perspective of global and transnational interdependencies. The book explores the extent to which redistributive policies have been interlinked with the provision and quality of public goods as well as with structural changes of the productive sector. Inspired by structuralist and neostructuralist thinking of Latin American economists, such as RaAl Prebisch and Celso Furtado, authors question the redistributive impact of the interplay of recent macroeconomic, fiscal and social policies, particularly under left and center-left administrations committed to greater equality. Bringing together experts in social, fiscal and macroeconomic policies to investigate the interdependent and global character of inequalities, this book will appeal to scholars of sociology, economics, development and politics with interests in Latin America, inequality and public policy.

This book examines the role of tax policy in the incidence of socio-economic inequality. With a focus on Latin American, the author demonstrates that while inequality has decreased remarkably in the last decade - during the very period in which inequality was increasing almost everywhere else in the world - this reduction cannot be attributed to a better use of tax policy. Offering both quantitative and qualitative reviews of tax policies pursued by Argentina, Chile, Colombia, Mexico and Peru over the last two decades, Reducing Inequality in Latin America contends that these countries continue to make insufficient use taxation measures in combating startlingly high levels of inequality. Drawing on legal texts, interviews with researchers and experts in the field, and official monetary statistics to obtain a complete picture of how discretionary tax policy has been pursued in the region, this volume engages with a range of recent economic theories to argue for the importance of using the tax system to reduce inequalities, whilst also offering new methods for measuring tax policy in subsequent research. As such, it will appeal both to scholars of social science and policy makers with interests in economics, social inequality, public policy and international political economy.

Recent social developments, such as demographic change, skill shortages and new medical technologies, have necessitated a transition in the traditional roles of health-care professions. New forms of division of labour and inter-professional health-care education are emerging while at the same time ethical challenges, such as corruption and conflicts of interest, have to be mastered. This book addresses historical, conceptual and empirical aspects of professionalism and inter-professionalism in health care from an international and interdisciplinary perspective. The work is divided into five sections: historical and societal aspects of health care professions; learning and teaching medical professionalism; transformation of health care professions; professional leadership and team decision-making in health care; and ethical challenges to health care professionalism. The final chapter integrates the main ideas and perspectives on health-care professionalism which have been developed throughout the book and highlights how the work in the diverse disciplines is interrelated. The book will be a valuable reference for the many researchers and students with an interest in medical ethics, professionalism and comparative systems of healthcare.

First published in 1999, this book examines recent developments in the application of chaos and complexity theory to the applied social sciences and the implications for the government planning of social care services. The study argues that there are fundamental limitations to traditional government political and managerial planning structures. Chaos and complexity theory shows that the effects of time and space are critical aspects for planners to consider. Small changes in isolated social or individual factors can have larger scale effects on the future validity of a policy programme. In particular, rigid linear statistical calculations like the Government Standard Spending Assessment can undermine the ability of local authorities to make realistic plans. It is proposed that government political strategies and managerial methods of analysis need to better understand the complexity of information available to them. New political and institutional typologies are required if planning activity is to evolve to be of optimal social value.

Social marketing is an exciting new field of study that promises much to help alleviate many dilemmas of the human condition. It may be associated with any social project undertaken where human interests (short and long term) override commercial ones. The Promise of Social Marketing examines the potential of this new field to help address effectively local and global issues that most nations are grappling with. It clarifies the history, philosophies, disciplines and techniques associated with best practice and highlights the need to engage with this field to help develop it further, so as to benefit humanity as a whole. There is an ongoing debate about the nature of marketing and whether it is able to fulfill or adapt to both commercial and social objectives. The unifying view is that marketing is a tool that can be used for individual, organizational or social benefits, and the aim of this book is to introduce the reader to an approach that is developing into a promising and rich new science, currently known as Social Marketing. It is a tool that brings hope to improving the world for good. The book guides the reader, step by step, demonstrating how this promising area can be applied to aims as diverse as HIV/AIDS prevention, responsible (global) citizenship, conflict resolution or the promotion of a worthwhile education. It will be of interest to not only those who study marketing, management, business ethics, education and public policy but anybody who's interest is in improving the human condition.

For those wishing to acquire knowledge on national development issues, this comprehensive compendium traverses a spectrum of subjects that the audience ought to be well acquainted with. The Editors provide instructive findings regarding national development, economic growth and their determinants, but they also offer historical perspectives on the subject and the implications for developing countries. The book addresses a suite of critical themes regarded by development experts to be germane in considering the pertinence of policies and their effective execution. These seven general thematic areas are explored: c Leadership, governance, policy and strategy c Public sector and public financial management c Culture, institutions and people c Natural resources c Science, technology and infrastructure c Private sector and financial markets c Marketing, branding and service delivery This thematic approach enables the contributors to explore the impact of the constituents of each subject area on national development, within the context of a developing economy. The significance of the findings for the relevant stakeholders is consequently reviewed. The combination of theory and practice makes the book and its contents unique.

In Manifesto for an Independent Revolutionary Art Andre Breton and Diego Rivera, under the effects of German fascism and Russian Stalinism in society, argued that art can only impact society and be revolutionary if it becomes independent of any social constructs. Almost six decades later, in the rise of what became known as "relational aesthetics", the field of multidisciplinarity is expanding and many artistic projects for social change claim to be multidisciplinarity. However, such projects show that we are still far from a broad discourse of multidisciplinarity. Multidisciplinarity takes a step towards a down-to-earth discussion of the relation between disciplinary discourses and grand narratives in three different projects, focusing mainly on its artistic, cultural and management aspects. Indeed, drawing from the eclectic construction of these three multidisciplinary projects, this volume serves to bridge the gap between the theoretical debates of disciplinary discourses and the harshness of everyday life in communities where projects for social change are being implemented. Presenting a panoptical view that places academic research side by side with daily life, Multidisciplinarity unveils the bigger picture of both projects and interdisciplinary discourses. This insightful volume will appeal to students and researchers interested in fields such as Project Management, Multidisciplinarity, Culture Studies and Organisational Studies.

Medical Services Professionals (MSPs) hold a unique place in the healthcare industry. Medical Staff leaders, practitioners and providers rely on MSPs to ensure qualitative regulatory compliance, performance improvement, accreditation, credentialing and governance for physicians, practitioners, and other healthcare providers. MSPs ensure the design, implementation, and maintenance of current industry practices to promote quality patient care. Their roles are rapidly changing due to competition, increased government influence, and vast changes in technology that demand for service delivery improvements worldwide. The successful MSP will require a formal professional development plan, comprised of skills and knowledge for both personal and career choices as the industry moves into the future. This book is presented in an easy to read format and contains a series of building blocks, "points" to navigate career progression logically. Each point highlights solutions for MSPs to test and apply with real-life stories interspersed to illustrate points. This book contains a helpful glossary, sample job descriptions, and terms specific to the MSP.

Authored by academics and practitioners this exciting new book takes a problem based approach to regeneration management. The challenges facing those involved with regeneration are many and varied, this book provides the tools and techniques, using a mixture of rigorous academic theory and practical insights, to enable any reader to gain insights into this important subject. The editors provide a framework within which the practical difficulties facing those engaged in the process of regeneration face. Drawing upon a breadth of experience both in practice and in academia the contributors present the gaps and challenges within regeneration management. Written in an engaging style this comprehensive book examines how issues of ethics, equality, sustainability, local governance, civic renewal and learning are addressed, within the areas of social and economic development and transformation. All of these have real and significant implications for the ways in which regeneration initiatives are put together (in their design, development and delivery), the skills and learning needs of practitioners and the ways in which initiatives are then managed and led. This is a must read for all those with an interest in regeneration.

Authored by academics and practitioners this exciting new book takes a problem based approach to regeneration management. The challenges facing those involved with regeneration are many and varied, this book provides the tools and techniques, using a mixture of rigorous academic theory and practical insights, to enable any reader to gain insights into this important subject. The editors provide a framework within which the practical difficulties facing those engaged in the process of regeneration face. Drawing upon a breadth of experience both in practice and in academia the contributors present the gaps and challenges within regeneration management. Written in an engaging style this comprehensive book examines how issues of ethics, equality, sustainability, local governance, civic renewal and learning are addressed, within the areas of social and economic development and transformation. All of these have real and significant implications for the ways in which regeneration initiatives are put together (in their design, development and delivery), the skills and learning needs of practitioners and the ways in which initiatives are then managed and led. This is a must read for all those with an interest in regeneration.

In one of its previous books, the EMES European Research Network traced the most significant developments in 'social entrepreneurship' emerging inside the third sector in Europe. Building upon that seminal work, this volume presents the results of an extensive research project carried out over a four-year period of a comparative analysis of 160 social enterprises across eleven EU countries. It breaks new ground in both its articulation of multidisciplinary theoretical frameworks and its rigorous analysis of empirical evidence based on a homogenized data collection methodology. Looking at work intergration, it is structured around a number of key themes (multiple goals and multiple stakeholders, multiple resources, trajectories of workers, public policies) developed through a transversal European analysis, and is illustrated with short country experiences that reflect the diversity of welfare models across Europe. With contributions from an impressive list of academics, all members of the EMES European Research Network, this rich follow-up volume to The Emergence of Social Enterprise is essential reading for academics, researchers and students in the fields of the third sector and social policies.

In one of its previous books, the EMES European Research Network traced the most significant developments in 'social entrepreneurship' emerging inside the third sector in Europe. Building upon that seminal work, this volume presents the results of an extensive research project carried out over a four-year period of a comparative analysis of 160 social enterprises across eleven EU countries. It breaks new ground in both its articulation of multidisciplinary theoretical frameworks and its rigorous analysis of empirical evidence based on a homogenized data collection methodology. Looking at work intergration, it is structured around a number of key themes (multiple goals and multiple stakeholders, multiple resources, trajectories of workers, public policies) developed through a transversal European analysis, and is illustrated with short country experiences that reflect the diversity of welfare models across Europe. With contributions from an impressive list of academics, all members of the EMES European Research Network, this rich follow-up volume to The Emergence of Social Enterprise is essential reading for academics, researchers and students in the fields of the third sector and social policies.

Unprecedented investment is being made in leadership development across the public sector: leadership courses are growing, and development is a core theme of organizational capacity building initiatives. Within this, action learning has attracted increasing interest as an approach that can simultaneously address individual and organizational development.

An impressive and scholarly collection, this book collates important examples and considers the evidence for action learninga (TM)s effectiveness. An important read for postgraduate students and researchers of human resources, training and development, this important book draws important insights to raise new questions concerning the role of the facilitator, the value of a a ~bilinguala (TM) ability with public service issues and facilitation, comparisons with coaching and mentoring, and implications for employing action learning in a politicized or hierarchical environment and on a consultancy basis.

The IPO Decision is an exciting new book that clarifies how the initial public offering (IPO) process actually works. It separates fact from fiction and imposes a logical structure on the most up-to-date IPO-related research. All major topics pertaining to the going-public process are included: IPO timing, the financial, strategic, and corporate governance benefits and costs of public ownership, corporate restructuring, valuation, the role of the investment bank in the primary and secondary markets, the optimality of IPO mechanisms (book-building vs. auctions), analyst coverage, and the long-run performance of IPOs. IPOs garnered unprecedented positive attention in the 1990s for their spectacular returns and central role in entrepreneurial activity. Subsequent revelations of unscrupulous IPO allocation and promotion practices cast a less favorable shadow. The latest significant event in the IPO market is Google's unconventional use of an auction for its offering. Public discussion and debate about these developments has often taken place in an information vacuum, leading to misunderstandings and false conclusions. Unparalleled in its scope, The IPO Decision presents the findings from theoretical and empirical research in a rigorous yet accessible manner. In doing so, it develops the intellectual foundation necessary for a constructive dialogue about reforming the IPO process. Scholars, students and industry professionals interested in the economics of IPOs will find this volume a comprehensive and engaging addition to their library.