Good leadership and governance at all levels of the healthcare system is necessary for better performance of the system and health outcomes. Lack of good leadership and governance practices can lead to misuse of health system inputs such as human resources, health commodities and financial resources hence lowering the quality of services delivered. Thus, this guide was developed through collaborative efforts envisioned to respond to the needs of improving good governance practices at the primary healthcare level in resource-limited healthcare systems. Key Features: * Improves the management of primary health facilities. * Helps the health facility managers and teams at primary healthcare level to effectively and efficiently lead and manage the facilities. * Enumerates practical scenarios on health issues that commonly occur in health facilities and provides alternative ways of addressing the issues raised in the scenarios.

The privatisation of defence assets and the outsourcing of military services from the armed forces to the private sector is an increasing trend. This book shows the extent to which many military functions and activities, ranging from military research to military consulting/training to operational support services, have been outsourced in the US and in Europe. While other books in this field largely cover the issues of Private Military Companies and of security contractors, this book focuses on technical and management services.This detailed study provides new and updated information on the ongoing privatisation of the defence sector and offers an original theoretical explanation of why the most modern armed forces throughout the world have come increasingly to rely on private companies for nearly everything they do. Contributing to a better understanding of military privatisation and its close connection to technological change, this book explains the complexity of the whole phenomenon and discusses its implications for national and international security.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?

In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.

Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

* Has broad international reach, and gives voice to those involved in policing around the world * Communicates insights from internationally known editors and contributors * A unique collection covering vital law enforcement issues of our time

Authored by academics and practitioners this exciting new book takes a problem based approach to regeneration management. The challenges facing those involved with regeneration are many and varied, this book provides the tools and techniques, using a mixture of rigorous academic theory and practical insights, to enable any reader to gain insights into this important subject. The editors provide a framework within which the practical difficulties facing those engaged in the process of regeneration face. Drawing upon a breadth of experience both in practice and in academia the contributors present the gaps and challenges within regeneration management. Written in an engaging style this comprehensive book examines how issues of ethics, equality, sustainability, local governance, civic renewal and learning are addressed, within the areas of social and economic development and transformation. All of these have real and significant implications for the ways in which regeneration initiatives are put together (in their design, development and delivery), the skills and learning needs of practitioners and the ways in which initiatives are then managed and led. This is a must read for all those with an interest in regeneration.

Authored by academics and practitioners this exciting new book takes a problem based approach to regeneration management. The challenges facing those involved with regeneration are many and varied, this book provides the tools and techniques, using a mixture of rigorous academic theory and practical insights, to enable any reader to gain insights into this important subject. The editors provide a framework within which the practical difficulties facing those engaged in the process of regeneration face. Drawing upon a breadth of experience both in practice and in academia the contributors present the gaps and challenges within regeneration management. Written in an engaging style this comprehensive book examines how issues of ethics, equality, sustainability, local governance, civic renewal and learning are addressed, within the areas of social and economic development and transformation. All of these have real and significant implications for the ways in which regeneration initiatives are put together (in their design, development and delivery), the skills and learning needs of practitioners and the ways in which initiatives are then managed and led. This is a must read for all those with an interest in regeneration.

This book presents the latest research on three issues of crucial importance to Asian cities: governance, livability, and sustainability. Together, these issues canvass the salient trends defining Asian urbanization and are explored through an eclectic compendium of studies that represent the many voices of this diverse region. Examining the processes and implications of Asian urbanization, the book interweaves practical cases with theories and empirical rigor while lending insight and complexity into the towering challenges of urban governance. The book targets a broad audience including thinkers, practitioners, and students.

Medical Services Professionals (MSPs) hold a unique place in the healthcare industry. Medical Staff leaders, practitioners and providers rely on MSPs to ensure qualitative regulatory compliance, performance improvement, accreditation, credentialing and governance for physicians, practitioners, and other healthcare providers. MSPs ensure the design, implementation, and maintenance of current industry practices to promote quality patient care. Their roles are rapidly changing due to competition, increased government influence, and vast changes in technology that demand for service delivery improvements worldwide. The successful MSP will require a formal professional development plan, comprised of skills and knowledge for both personal and career choices as the industry moves into the future. This book is presented in an easy to read format and contains a series of building blocks, "points" to navigate career progression logically. Each point highlights solutions for MSPs to test and apply with real-life stories interspersed to illustrate points. This book contains a helpful glossary, sample job descriptions, and terms specific to the MSP.

Unprecedented investment is being made in leadership development across the public sector: leadership courses are growing, and development is a core theme of organizational capacity building initiatives. Within this, action learning has attracted increasing interest as an approach that can simultaneously address individual and organizational development.

An impressive and scholarly collection, this book collates important examples and considers the evidence for action learninga (TM)s effectiveness. An important read for postgraduate students and researchers of human resources, training and development, this important book draws important insights to raise new questions concerning the role of the facilitator, the value of a a ~bilinguala (TM) ability with public service issues and facilitation, comparisons with coaching and mentoring, and implications for employing action learning in a politicized or hierarchical environment and on a consultancy basis.

In one of its previous books, the EMES European Research Network traced the most significant developments in 'social entrepreneurship' emerging inside the third sector in Europe. Building upon that seminal work, this volume presents the results of an extensive research project carried out over a four-year period of a comparative analysis of 160 social enterprises across eleven EU countries. It breaks new ground in both its articulation of multidisciplinary theoretical frameworks and its rigorous analysis of empirical evidence based on a homogenized data collection methodology. Looking at work intergration, it is structured around a number of key themes (multiple goals and multiple stakeholders, multiple resources, trajectories of workers, public policies) developed through a transversal European analysis, and is illustrated with short country experiences that reflect the diversity of welfare models across Europe. With contributions from an impressive list of academics, all members of the EMES European Research Network, this rich follow-up volume to The Emergence of Social Enterprise is essential reading for academics, researchers and students in the fields of the third sector and social policies.

In one of its previous books, the EMES European Research Network traced the most significant developments in 'social entrepreneurship' emerging inside the third sector in Europe. Building upon that seminal work, this volume presents the results of an extensive research project carried out over a four-year period of a comparative analysis of 160 social enterprises across eleven EU countries. It breaks new ground in both its articulation of multidisciplinary theoretical frameworks and its rigorous analysis of empirical evidence based on a homogenized data collection methodology. Looking at work intergration, it is structured around a number of key themes (multiple goals and multiple stakeholders, multiple resources, trajectories of workers, public policies) developed through a transversal European analysis, and is illustrated with short country experiences that reflect the diversity of welfare models across Europe. With contributions from an impressive list of academics, all members of the EMES European Research Network, this rich follow-up volume to The Emergence of Social Enterprise is essential reading for academics, researchers and students in the fields of the third sector and social policies.

Planning a new or refurbished public library means considering not only facilities for collections, services, staff and users, but examining also the local context, reviewing the library image, and developing relationships with other community facilities and agencies. This book examines the entire gamut of challenges confronting the planning and development of contemporary public libraries; their mission, their roles, and key issues such as lifelong learning, social inclusion, community and cultural needs, regeneration and funding. The helpful presentation and readable style guides the librarian through the preliminary information-gathering and decision-making process that ensures a successful library building for all concerned. Using practical case studies, plans and photographs, the author tackles the critical issues of siting, size, plans and design concepts, and provides a helpful guide to weighing up the alternatives of refurbished, converted and new buildings. Separate chapters focus on the planning, briefing and construction process; security, safety and sustainability; key characteristics of successful buildings; identity, decor and signage; and interior layout and facilities. The text draws together a vast resource of real library examples from all over the world which provide best practice models and lessons to learn. For funding authorities, librarians and architects of public libraries this is a highly informative book that will help to ensure wise decision-making and prevent costly mistakes.

Exploring the role of public sector audit in emerging democracies and developing countries, this book provides an account of the relationship between the public sector auditor, the legislature and executive government. In particular, it introduces public sector audit's capacity to assess government agencies' compliance with the law and their management of taxpayer or internationally funded programs and services. The volume: c Explores the Australian model of public sector audit. c Provides a definition of a supreme Audit Institution (SAI) and the role and responsibilities of the public sector auditor. c Examines the authority necessary for the SAI to function effectively. c Discusses likely future reform of the SAI's legal framework. c Illustrates how audit can be used to strengthen democratic institutions in emerging market economies. It will be of use to researchers, academics and students interested in the critical issues surrounding audit in general and public sector audit in particular. It will also be a valuable guide to practitioners in this area.

A thoroughly updated introduction to the current issues and challenges facing managers and administrators in the investor and publicly owned utility industry, this engaging volume addresses management concerns in five sectors of the utility industry: electric power, natural gas, water, wastewater systems and public transit. Beginning with a brief overview of the historical development of the industry, the author examines policy issues including the consequences of dealing with deteriorating infrastructure, an aging workforce, climate warming, funding for repair and replacement of facilities, and the demands for meeting the needs of a growing population. In addition to reviewing issues related to various management tasks, he includes chapters on physical and cyber threats and management ethics, liberally laced with real-life examples of utilities' dealings with these challenges. Many tables, figures and boxes expand on key points from the text. Accessible and comprehensive, this thoughtful exploration of the various issues facing administrators and operators in public utilities in the new century will prove a useful overview for students of business and economics, utility staff, and directors of local utility governing boards.

* Designed for students of public administration at every level who need to know and understand how technology can be applied in today's public management workplace * Explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues. * Provides real-life examples about the need for policies and procedures to safeguard our technology infrastructure while providing greater openness, participation, and transparency * Contains all new material on blockchain technology, artificial intelligence, cryptocurrency, the latest developments in cybersecurity (including ransomware), big and visualized data, and the spread of misinformation * Includes a website maintained by the authors that contains YouTube Videos, PowerPoint presentations, sample quizzes, and group assignments for instructors to consider.

Health care utilization routinely generates vast amounts of data from sources ranging from electronic medical records, insurance claims, vital signs, and patient-reported outcomes. Predicting health outcomes using data modeling approaches is an emerging field that can reveal important insights into disproportionate spending patterns. This book presents data driven methods, especially machine learning, for understanding and approaching the high utilizers problem, using the example of a large public insurance program. It describes important goals for data driven approaches from different aspects of the high utilizer problem, and identifies challenges uniquely posed by this problem. Key Features: Introduces basic elements of health care data, especially for administrative claims data, including disease code, procedure codes, and drug codes Provides tailored supervised and unsupervised machine learning approaches for understanding and predicting the high utilizers Presents descriptive data driven methods for the high utilizer population Identifies a best-fitting linear and tree-based regression model to account for patients' acute and chronic condition loads and demographic characteristics

This book hopes to stimulate discussion about how entrepreneurship and innovation contribute to growing inequalities in territories. This will help bridge the gap between research and practice on the role of territory dynamics and regional development. The book begins by examining the growing inequality in regions, which has resulted in lagging economic development. The need to shift current economic policy towards spatial inequality through harnessing the innovative capabilities of regions is examined. The book puts forth a case for reversing the inequality that is evident in lagging regions as a way to reinvigorate territories. The book should appeal to researchers, policy makers, business leaders and the general public interested in territorial dynamics and development.

This workbook reflects a number of important regulatory changes that have occurred in the past 13 years, as well as the new landscape of healthcare reform. It serves as an important resource for case managers, administrators, physicians and others who play a role in the case management process.

In the absence of a widely accepted and common definition of social enterprise (SE), a large research project, the "International Comparative Social Enterprise Models" (ICSEM) Project, was carried out over a five-year period; it involved more than 200 researchers from 55 countries and relied on bottom-up approaches to capture the SE phenomenon. This strategy made it possible to take into account and give legitimacy to locally embedded approaches, thus resulting in an analysis encompassing a wide diversity of social enterprises, while simultaneously allowing for the identification of major SE models to delineate the field on common grounds at the international level. These SE models reveal or confirm an overall trend towards new ways of sharing the responsibility for the common good in today's economies and societies. We tend to consider as good news the fact that social enterprises actually stem from all parts of the economy. Indeed, societies are facing many complex challenges at all levels, from the local to the global level. The diversity and internal variety of SE models are a sign of a broadly shared willingness to develop appropriate-although sometimes embryonic-responses to these challenges, on the basis of innovative economic/business models driven by a social mission. In spite of their weaknesses, social enterprises may be seen as advocates for and vehicles of the general interest across the whole economy. Of course, the debate about privatisation, deregulation and globalised market competition-all factors that may hinder efforts in the search for the common good-has to be addressed as well. The first of a series of four ICSEM books, Social Enterprise in Asia will serve as a key reference and resource for teachers, researchers, students, experts, policy makers, journalists and other categories of people who want to acquire a broad understanding of the phenomena of social enterprise and social entrepreneurship as they emerge and develop across the world.

In the absence of a widely accepted and common definition of social enterprise (SE), a large research project, the "International Comparative Social Enterprise Models" (ICSEM) Project, was carried out over a five-year period; it involved more than 200 researchers from 55 countries and relied on bottom-up approaches to capture the SE phenomenon. This strategy made it possible to take into account and give legitimacy to locally embedded approaches, thus resulting in an analysis encompassing a wide diversity of social enterprises, while simultaneously allowing for the identification of major SE models to delineate the field on common grounds at the international level. These SE models reveal or confirm an overall trend towards new ways of sharing the responsibility for the common good in today's economies and societies. We tend to consider as good news the fact that social enterprises actually stem from all parts of the economy. Indeed, societies are facing many complex challenges at all levels, from the local to the global level. The diversity and internal variety of SE models are a sign of a broadly shared willingness to develop appropriate although sometimes embryonic-responses to these challenges, on the basis of innovative economic/business models driven by a social mission. In spite of their weaknesses, social enterprises may be seen as advocates for and vehicles of the general interest across the whole economy. Of course, the debate about privatisation, deregulation and globalised market competition-all factors that may hinder efforts in the search for the common good-has to be addressed as well. The second of a series of four ICSEM books, Social Enterprise in Latin America will serve as a key reference and resource for teachers, researchers, students, experts, policy makers, journalists and other categories of people who want to acquire a broad understanding of the phenomena of social enterprise and social entrepreneurship as they emerge and develop across the world.

As the world considers how to deal with the impacts of a changing climate, it's vital that we understand the ways in which the United States' policymaking process addresses environmental issues. A mix of existing theory and original analysis, Environmental Policymaking in an Era of Climate Change applies recent policy scholarship to questions of environmental governance, with a particular focus on climate change. The book examines how competing political actors influence policies within and across institutions, focusing on both a macro-level, where formal bodies set the agenda, and a meso-level, where issues are contained within policy subsystems. Divided into two sections, the book incorporates insights from political science and public policy to provide the reader with a better understanding of how environmental policy decisions are made. Part I offers a framework for understanding environmental policymaking, exploring the history of environmental policy, and discussing the importance of values in environmental policy. Part II applies the framework to the issue of climate change, focusing on agenda-setting and the role of formal institutions in the policymaking process, covering topics that include Congress, the Executive and Judicial branches, and how climate change cuts across policy subsystem boundaries. By placing specific climate change case studies in a broader context, Environmental Policymaking in an Era of Climate Change will help students enrolled in political science, public administration, public policy, and environmental studies courses - as well as all those interested in the impacts of policy on climate change - to understand what is, and will likely continue to be, one of the most pressing policy issues of our time.

This essential book explores the early years of military rule following the Free Officers' coup of 1952. Enriched by interviews with actors in and observers of the events, Nasser's Blessed Movement shows how the officers' belief in a quick reformation by force was transformed into a vital, long-term process that changed the face of Egypt. Under Gamal Abdel Nasser, the military regime launched an ambitious program of political, social, and economic reform. Egypt became a leader in Arab and non-aligned politics, as well as a model for political mobilization and national development throughout the Third World. Although Nasser exerted considerable personal influence over the course of events, his rise as a national and regional hero in the mid-1950s was preceded by a period in which he and his colleagues groped for direction, and in which many Egyptians disliked--even feared--them. Joel Gordon analyzes the goals, programs, successes, and failures of the young regime, providing the most comprehensive account of the Egyptian revolution to date. This edition includes a new Introduction that looks back at the post-1952 period from a post-2011 perspective.

This book endeavors to take the conceptualization of the relationship between business, government and development in African countries to a new level. In the twenty-first century, the interests and operations of government and business inevitably intersect all over the African continent. No government, federal or state, can afford to ignore the needs of business. But what are these needs, how does business express its needs to government and what institutions organize government-business relations in African countries? How should government regulate business, or should it choose to let the markets rule? Government and Business Relations in Africa brings together many of sub-Saharan African leading scholars to address these critical questions. Business and Government Relations in Africa examines the key players in the game-federal and state governments and business groups-and the processes that govern the relationships between them. It looks at the regulatory regimes that have an impact on business and provides a number of case studies of the relationships between government and economic development around the African continent, highlighting different processes and practices. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to business-government relations and will be of interest to researchers, academics, policymakers, and students in the fields of African politics, comparative politics, public policy, business and politics, sustainable development and sustainability, economic development, and managerial economics.

Survival in the growing managed care environment requires the integration of financial analysis, market appraisal, and administrative management. The authors of Managed Service Restructuring in Health Care provide a unique tool for readers to enable them to make these successful management decisions in restructuring services. The unique approach in this book assists health care managers and prospective managers as they seek to solve the problem of how to deal with health care services that appear to be no longer productive. In Managed Service Restructuring in Health Care, the authors provide a solid theoretical base for what they have developed in MSR (Managed Service Restructuring)--a conscious--not crisis--management tool. They prepare readers for implementing MSR techniques by describing them in detail for their application to readers'situations. MSR approaches to planned health care management, as introduced in this book, help administrators channel scarce resources to the services the community wants and needs most. Facts and cases are offered as examples of when and how MSR techniques have been applied successfully. The authors also include failure cases where, if MSR techniques had been followed, health care providers would have survived in several communities.Incorporate the information in this book to enhance long-range planning and prevent closure of health care services needed by the community. Along with financial and marketing tools necessary for long-range planning, Goldman and Mukherjee list warning signals that alert professionals to the need to review the services and products offered. They also fully explore these areas: Product Life Cycle Boston Consulting Group's Portfolio of Business (Growth Share Matrix) Product Development Product Planning Public Service of Health Care Providers Centers of Excellence Service Diversification/Consolidation Investment/Disinvestment Criteria Marketing in Competitive Environment for Health ServicesHealth care managers, hospital administrators, and students in health services management programs can benefit from the focus on conscious planning in Managed Service Restructuring in Health Care. While many of the examples take place within acute care hospitals, the MSR approach and this book are designed to assist any health care administrator or manager. With knowledge of when and how services can be prolonged, professionals can more effectively lead their health care provider into a more competitive environment. The analyses used in the book should enhance many readers'knowledge of basic marketing and financial principles and theories important to restructuring and providing health services today.

Critical Perspectives on the Management and Organization of Emergency Services makes an important contribution to the subject of emergency services management and to public administration and organization studies more generally. It critically assesses developments in emergency services management by examining the multi-dimensional nature of the provision of emergency services and their connectedness in advanced western democracies. The effective management of emergency services has never been more important than in today's high-pressured and cost-conscious public sector. The authors of this volume forensically analyse the challenges of delivering emergency services within this context. This book provides an in-depth, scholarly and comprehensive analysis of the changing landscape of emergency service provision and clearly addresses a gap in the market for a critical volume on the emergency services. For anyone seeking to understand why and how the management of emergency services matters, this collection is essential reading.