Novel in its approach to software design, development, and management, Building Software: A Practitioner's Guide shows you how to successfully build and manage a system. The approach the authors recommend is a simple, effective framework known as Solution Engineering Execution (SEE). Through SEE, you create a successful solution by following a highly organized, well-planned process. This process makes you view the solution from a holistic, systematic perspective. Developing a successful system requires that you are able to address technology matters related to architecture, design, selection, integration, and security. Building Software: A Practitioner's Guide offers insight into how to make software reliable and how to ensure it meets customer and organizational needs. Using the above approach you are able to: Find a good solution to the problem at hand Focus on engineering the solution well Address all aspects of delivery associated with the solution The book provides insightful examples of cross-domain and legacy solutions that allow you to overcome common software concerns such as requirement issues, change control, quality and schedule management, and internal and external communication problems.

UML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS). This volume enables knowledge engineers, systems analysts, designers, developers, and researchers to understand the concept of knowledge modeling with Unified Modeling Language (UML). It offers a guide to quantifying, qualifying, understanding, and modeling knowledge by providing a reusable framework that can be adopted for KMS implementation. Following a brief history of knowledge management, the book discusses knowledge acquisition and the types of knowledge that can be discovered within a domain. It offers an overview of types of models and the concepts behind them. It then reviews UML and how to apply UML to model knowledge. The book concludes by defining and applying the Knowledge Acquisition framework via a real-world case study.

Project Managers leading massive IT projects--defined as projects rolling out deliverables across geographic boundaries with budgets ranging well into the millions--need a unique level of expertise and an arsenal of personal and professional skills to successfully accomplish their tasks. Large IT initiatives inherently contain business conditions, technology quirks, and participant and managerial agendas that make them exceedingly difficult to execute. Complex IT Project Management: Sixteen Steps to Success reveals a project management process that the author has proven to be successful in many complex real-world projects. Each step is presented in its logical sequence, with the connections between management methods and project goals clearly defined. The author often refers to the successful tactics he employed, providing you with a strategy to overcome the challenges found in even the most intricate IT projects. This book stands as the perfect tool for project managers at all levels of experience who plan to tackle a high-profile initiative. It also serves as a guide for project sponsors searching for the right manager, and for consultants recommending best practices for the workplace.

Not connecting software project management (SPM) to actual, real-world development processes can lead to a complete divorcing of SPM to software engineering that can undermine any successful software project. By explaining how a layered process architectural model improves operational efficiency, Process-Based Software Project Management outlines a new method that is more effective than the traditional method when dealing with SPM. With a clear and easy-to-read approach, the book discusses the benefits of an integrated project management-process management connection. The described tight coupling of the process world to the SPM world provides a high degree of completeness and accuracy necessary for effective project management. The author shows you that this process-based approach to SPM increases product quality, shortens time-to-market, reduces life cycle costs, facilitates short system test times, and increases developmental supply chain management (SCM) controls and total repeatability. This underlying process approach also actively involves SCM, software quality assurance (SQA), engineering, and accounting as part of your integrated SPM team for total success. Through examples and detailed explanations, Process-Based Software Project Management illustrates how this novel SPM approach is more profitable and time-efficient when compared to traditional SPM methods. The software manager, along with the support team, will finally all be on "the same page" to achieve SPM/engineering success.

Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.

Based on an extensive research project done by the author in the United States, Britain, Germany, France, Switzerland, Sweden, and Austria from December 1999 to June 2001, Enterprise Architecture and New Generation Information Systems focuses on four main themes: Next Generation Information Technology The Likely Technologies of this Decade Enterprise Computing The Internet as the 21st Century's Answer to Merchandising While the majority of books presently available on information systems are written from the viewpoint of system analysis, programming, or common applications, this text: Brings to the reader's attention the importance of organization and infrastructure Presents a wealth of case studies to explain the need for reengineering and restructuring Details the latest advances which influence the implementation of advanced technology Written in a simple, comprehensive manner without specific prerequisites and data processing jargon, with concepts and case studies properly explained, this book addresses itself to practitioners in computer technology, telecommunications and software development, who are interested in acquiring skills through knowledge of the most advanced applications, tools, and methods, both present and coming. Enterprise Architecture and New Generation Information Systems will prove appealing to every person charged with planning, developing, applying, and delivering advanced information systems, architectural solutions, and programming products.

Over the past decade, software engineering has developed into a highly respected field. Though computing and software engineering education continues to emerge as a prominent interest area of study, few books specifically focus on software engineering education itself. Software Engineering: Effective Teaching and Learning Approaches and Practices presents the latest developments in software engineering education, drawing contributions from over 20 software engineering educators from around the globe. Encompassing areas such as student assessment and learning, innovative teaching methods, and educational technology, this much-needed book greatly enhances libraries with its unique research content.

This book provides essential information on Petri net theory and Petri net-based model checking methods. As for the Petri net theory, it involves the interleaving semantics and concurrency semantics of elementary net systems, some important net structures (e.g., invariant, repetitive vector, siphon, and trap), some classical net subclasses with special structures (e.g., state machine, marked graph, free-choice net,asymmetric-choice net, normal net, and weakly persistent net), and some basic properties (e.g., reachability, liveness, deadlock, and soundness). It also involves four high-level Petri nets: knowledge-oriented Petri nets, Petri nets with insecure places, time Petri nets, and plain time Petri nets with priorities, focusing on different fields of application. As for the model checking methods, this book introduces readers to computation tree logic (CTL), computation tree logic of knowledge (CTLK), and timed computation tree logic (TCTL), as well as Petri net-based methods for checking them. The basic principle of the reduced ordered binary decision diagram (ROBDD) is employed to compress the state space used in these model checking procedures. The book also covers time-soundness for time Petri nets and secure bisimulation for Petri nets with insecure places, both of which are based on the bisimulation theory. As such, it offers an introduction to basic information on bisimulation theory.

A concise and practical introduction to the foundations and engineering principles of self-adaptation Though it has recently gained significant momentum, the topic of self-adaptation remains largely under-addressed in academic and technical literature. This book changes that. Using a systematic and holistic approach, An Introduction to Self-adaptive Systems: A Contemporary Software Engineering Perspective provides readers with an accessible set of basic principles, engineering foundations, and applications of self-adaptation in software-intensive systems. It places self-adaptation in the context of techniques like uncertainty management, feedback control, online reasoning, and machine learning while acknowledging the growing consensus in the software engineering community that self-adaptation will be a crucial enabling feature in tackling the challenges of new, emerging, and future systems. The author combines cutting-edge technical research with basic principles and real-world insights to create a practical and strategically effective guide to self-adaptation. He includes features such as: An analysis of the foundational engineering principles and applications of self-adaptation in different domains, including the Internet-of-Things, cloud computing, and cyber-physical systems End-of-chapter exercises at four different levels of complexity and difficulty An accompanying author-hosted website with slides, selected exercises and solutions, models, and code Perfect for researchers, students, teachers, industry leaders, and practitioners in fields that directly or peripherally involve software engineering, as well as those in academia involved in a class on self-adaptivity, this book belongs on the shelves of anyone with an interest in the future of software and its engineering.

Mobile Applications Development with Android: Technologies and Algorithms presents advanced techniques for mobile app development, and addresses recent developments in mobile technologies and wireless networks. The book covers advanced algorithms, embedded systems, novel mobile app architecture, and mobile cloud computing paradigms. Divided into three sections, the book explores three major dimensions in the current mobile app development domain. The first section describes mobile app design and development skills, including a quick start on using Java to run an Android application on a real phone. It also introduces 2D graphics and UI design, as well as multimedia in Android mobile apps. The second part of the book delves into advanced mobile app optimization, including an overview of mobile embedded systems and architecture. Data storage in Android, mobile optimization by dynamic programming, and mobile optimization by loop scheduling are also covered. The last section of the book looks at emerging technologies, including mobile cloud computing, advanced techniques using Big Data, and mobile Big Data storage. About the Authors Meikang Qiu is an Associate Professor of Computer Science at Pace University, and an adjunct professor at Columbia University. He is an IEEE/ACM Senior Member, as well as Chair of the IEEE STC (Special Technical Community) on Smart Computing. He is an Associate Editor of a dozen of journals including IEEE Transactions on Computers and IEEE Transactions on Cloud Computing. He has published 320+ peer-reviewed journal/conference papers and won 10+ Best Paper Awards. Wenyun Dai is pursuing his PhD at Pace University. His research interests include high performance computing, mobile data privacy, resource management optimization, cloud computing, and mobile networking. His paper about mobile app privacy has been published in IEEE Transactions on Computers. Keke Gai is pursuing his PhD at Pace University. He has published over 60 peer-reviewed journal or conference papers, and has received three IEEE Best Paper Awards. His research interests include cloud computing, cyber security, combinatorial optimization, business process modeling, enterprise architecture, and Internet computing. .

Whether you are inheriting a test team or starting one up, Manage Software Testing is a must-have resource that covers all aspects of test management. It guides you through the business and organizational issues that you are confronted with on a daily basis, explaining what you need to focus on strategically, tactically, and operationally. Using a risk-based approach, the author addresses a range of questions about software product development. The book covers unit, system, and non-functional tests and includes examples on how to estimate the number of bugs expected to be found, the time required for testing, and the date when a release is ready. It weighs the cost of finding bugs against the risks of missing release dates or letting bugs appear in the final released product. It is imperative to determine if bugs do exist and then be able to metric how quickly they can be identified, the cost they incur, and how many remain in the product when it is released. With this book, test managers can effectively and accurately establish these parameters.

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life cycle activities that form the process. This framework is Configuration Management (CM). Software Configuration Management discusses the framework from a standards viewpoint, using the original DoD MIL-STD-973 and EIA-649 standards to describe the elements of configuration management within a software engineering perspective. Divided into two parts, the first section is composed of 14 chapters that explain every facet of configuration management related to software engineering. The second section consists of 25 appendices that contain many valuable real world CM templates. The content is extensive and inclusive, covering everything from CM planning to configuration identification, verification, and auditing. Although it is vendor-neutral, it offers a serious discussion of what to look for in a CM tool and lists toolsets for review. This volume is a sourcebook of techniques, templates, and best practices in the field, providing software engineers and systems developers with what they need to run a successful CM program.

In today's unforgiving business environment where customers demand zero defect software at lower costs-it is testing that provides the opportunity for software companies to separate themselves from the competition. Providing a fresh perspective on this increasingly important function, Software Testing as a Service explains, in simple language, how to use software testing to improve productivity, reduce time to market, and reduce costly errors. The book explains how the normal functions of manufacturing can be applied to commoditize the software testing service to achieve consistent quality across all software projects. This up-to-date reference reviews different software testing tools, techniques, and practices and provides succinct guidance on how to estimate costs, allocate resources, and make competitive bids. Replete with examples and case histories, this book shows software development managers, software testers, testing managers, and entrepreneurs how proper planning can lead to the creation of software that proves itself to be head and shoulders above the competition.

This book provides a high-level description, together with a mathematical and an experimental analysis, of Java and of the Java Virtual Machine (JVM), including a standard compiler of Java programs to JVM code and the security critical bytecode verifier component of the JVM. The description is structured into language layers and machine components. It comes with a natural executable refinement (written in AsmGofer and provided on CD ROM) which can be used for testing code. The method developed for this purpose is based on Abstract State Machines (ASMs) and can be applied to other virtual machines and to other programming languages as well. The book is written for advanced students and for professionals and practitioners in research and development who need a complete and transparent definition and an executable model of the language and of the virtual machine underlying its intended implementation.The CD ROM contains the entire text of the book and numerous examples and exercises.

The work presented in this book is based on empirical study undertaken as a case study to understand the challenges faced in massively open online course (MOOC) based learning and experimentation to understand the challenges for presenting theoretical and practical courses. The book proposes a flexible online platform. This solution provides flexibility in distance learning processes including course enrollment, learning, evaluation, and outcome of degrees. The proposed system not only gives students freedom to choose their courses in accordance with their needs but also use earned credit towards online degrees of any university of their choice.

Software is one of the most important products in human history and is widely used by all industries and all countries. It is also one of the most expensive and labor-intensive products in human history. Software also has very poor quality that has caused many major disasters and wasted many millions of dollars. Software is also the target of frequent and increasingly serious cyber-attacks. Among the reasons for these software problems is a chronic lack of reliable quantified data. This reference provides quantified data from many countries and many industries based on about 26,000 projects developed using a variety of methodologies and team experience levels. The data has been gathered between 1970 and 2017, so interesting historical trends are available. Since current average software productivity and quality results are suboptimal, this book focuses on "best in class" results and shows not only quantified quality and productivity data from best-in-class organizations, but also the technology stacks used to achieve best-in-class results. The overall goal of this book is to encourage the adoption of best-in-class software metrics and best-in-class technology stacks. It does so by providing current data on average software schedules, effort, costs, and quality for several industries and countries. Because productivity and quality vary by technology and size, the book presents quantitative results for applications between 100 function points and 100,000 function points. It shows quality results using defect potential and DRE metrics because the number one cost driver for software is finding and fixing bugs. The book presents data on cost of quality for software projects and discusses technical debt, but that metric is not standardized. Finally, the book includes some data on three years of software maintenance and enhancements as well as some data on total cost of ownership.

In business, driving value is a key strategy and typically starts at the top of an organization. In today's digital age, driving software value is also an important, and often overlooked, key strategy. Executives, and the corporate board, need to expect the highest level of business value from the software the organization is developing, buying, and selling. In today's digital transformation marketplace, it is imperative that organizations start driving business value from software development initiatives. For many years, the cost of software development challenged organizations with questions such as: How do we allocate software development costs? Should these costs be considered an overhead expense? Are we getting the most value possible for our investment? A fundamental problem has been built into these questions - the focus on cost. In almost every other part of the organization, maximizing profit or, in the case of a not-for-profit, maximizing the funds available, provides a clear focus with metrics to determine success or failure. In theory, simply aligning software spending with the maximizing profit goals should be sufficient to avoid any questions about value for money. Unfortunately, this alignment hasn't turned out to be so simple, and the questions persist, particularly at the strategic or application portfolio level. In this book, Michael D.S. Harris describes how a software business value culture-one where all stakeholders, including technology and business-have a clear understanding of the goals and expected business value from software development. The book shows readers how they can transform software development from a cost or profit center to a business value center. Only a culture of software as a value center enables an organization to constantly maximize business value flow through software development. If your organization is starting to ask how it can change software from a cost-center to a value-center, this book is for you.

While emerging technologies create massive opportunity, especially for investors and companies that seek more adaptable forms of economic growth than currently available, value is held inert by traditional approaches, patents, and other closed systems. Yet, open data, content, and information may be the key to mass innovation for future technologies, although they bring difficult challenges to private-industry models that depend on the established ideas of intellectual property. It is from this foundational observation that OpenXFORM (a blending of the words Open and the engineering abbreviation for Transformation) was developed and is explored and described in this book. The intent of the model design is to synthesize an approach to the process of innovation, inspired by natural systems and human-centric design processes. OpenXFORM describes how an open system of innovation can adapt to the unregulated world of information, data, and content; can decompose its own information to release to the open world; and can discover ways to find the points of synergy among the studied and tested methodologies that put human relationships first. This book presents an explicit innovation process that shows how to move from a breakthrough idea through a process that encourages innovative thinkers to test their assumptions, validate hypotheses, and tune and tweak their ideas, not only to drive solutions for users but also to meet the strategic goals of their companies. The anatomy of innovation through OpenXFORM contains the process for moving ideas from a flight of fancy to an explicit concept that is ready to produce.

Software analysis patterns play an important role in reducing the overall cost and compressing the time of software project lifecycles. However, building reusable and stable software analysis patterns is still considered a major and delicate challenge. This book proposes a novel concept for building analysis patterns based on software stability and is a modern approach for building stable, highly reusable, and widely applicable analysis patterns. The book also aims to promote better understanding of problem spaces and discusses how to focus requirements analysis accurately. It demonstrates a new approach to discovering and creating stable analysis patterns (SAPs). This book presents a pragmatic approach to understanding problem domains, utilizing SAPs for any field of knowledge, and modeling stable software systems, components, and frameworks. It helps readers attain the basic knowledge that is needed to analyze and extract analysis patterns from any domain of interest. Readers also learn to master methods to document patterns in an effective, easy, and comprehensible manner. Bringing significant contributions to the field of computing, this book is a unique and comprehensive reference manual on SAPs. It provides insight on handling the understanding of problem spaces and supplies methods and processes to analyze user requirements accurately as well as ways to use SAPs in building myriad cost-effective and highly maintainable systems. The book also shows how to link SAPs to the design phase thereby ensuring a smooth transition between analysis and design.

This book provides techniques for offshore center managers and head office managers to motivate and manage globally distributed teams, which are spread across the offshore center and the head office, and thereby achieve higher productivity. Readers learn how to integrate the offshore center with the head office to make the offshore team an extension of the head office. While integrating teams with the head office, offshore center managers can still retain independence and authority to meet team aspirations. The book provides insight into devising new organizational structures to balance the authority and responsibilities of offshore center and head office managers. Head office managers responsible for managing globally distributed projects learn how to achieve a higher success rate on their projects and be better rewarded for their efforts in offshoring. Head office managers also learn techniques to make more significant contributions in their expatriate assignments to the offshore center. This book guides both the offshore center managers and the head office managers to fully realize the potential of the offshore center, which can result in higher revenues and profitability.

Going where no book on software measurement and metrics has previously gone, this critique thoroughly examines a number of bad measurement practices, hazardous metrics, and huge gaps and omissions in the software literature that neglect important topics in measurement. The book covers the major gaps and omissions that need to be filled if data about software development is to be useful for comparisons or estimating future projects. Among the more serious gaps are leaks in reporting about software development efforts that, if not corrected, can distort data and make benchmarks almost useless and possibly even harmful. One of the most common leaks is that of unpaid overtime. Software is a very labor-intensive occupation, and many practitioners work very long hours. However, few companies actually record unpaid overtime. This means that software effort is underreported by around 15%, which is too large a value to ignore. Other sources of leaks include the work of part-time specialists who come and go as needed. There are dozens of these specialists, and their combined effort can top 45% of total software effort on large projects. The book helps software project managers and developers uncover errors in measurements so they can develop meaningful benchmarks to estimate software development efforts. It examines variations in a number of areas that include: Programming languages Development methodology Software reuse Functional and nonfunctional requirements Industry type Team size and experience Filled with tables and charts, this book is a starting point for making measurements that reflect current software development practices and realities to arrive at meaningful benchmarks to guide successful software projects.

Written for those starting a career in IT or whose career is well advanced, this career guide shows how to blaze a path to success through the jungle of modern IT. With a career spanning five decades, the author shares lessons he learned the hard way so readers do not have to learn them the hard way. By emphasizing the importance of business processes and applications to IT, this book explains how to understand the value and positioning of hardware and software technology in order to make appropriate decisions. It addresses the importance of IT architecture and the roles service and systems management play. It also explains service level agreements (SLAs) and provides sample SLAs. Readers learn how to conduct IT assessments using SWOT (strengths, weaknesses, opportunities, and threats) analysis. It also shows how to use root-cause analysis (RCA) to detect the sources of failure and poor performance. An overview of risk management and the steps involved in developing a business continuity plan are also included. The book looks at all facets of an IT professional's career. It explains how to build an IT team and examines the roles and responsibilities within the team. It shows how to provide professional customer care to IT clients. Business executives recognize the importance of IT, and this book shows technology professionals how to thrive in the business world. It covers: Making effective presentations Report and proposal writing Negotiating and persuasion skills Running productive meetings Time and stress management The book also discusses such important career skills as listening, continual and incremental learning, and communicating at all levels. From its templates and checklists to its comprehensive and holistic view of a successful IT career, this book is an indispensable guide for every professional working in IT today and tomorrow.

* Targests readers with a background in programming, interested in an introduction/refresher in statistical hypothesis testing * Uses Python throughout * Provides the reader with the opportunity of using the book whenever needed rather than following a sequential path.

The increasing penetration of IT in organizations calls for an integrative perspective on enterprises and their supporting information systems. MERODE offers an intuitive and practical approach to enterprise modelling and using these models as core for building enterprise information systems. From a business analyst perspective, benefits of the approach are its simplicity and the possibility to evaluate the consequences of modeling choices through fast prototyping, without requiring any technical experience. The focus on domain modelling ensures the development of a common language for talking about essential business concepts and of a shared understanding of business rules. On the construction side, experienced benefits of the approach are a clear separation between specification and implementation, more generic and future-proof systems, and an improved insight in the cost of changes. A first distinguishing feature is the method's grounding in process algebra provides clear criteria and practical support for model quality. Second, the use of the concept of business events provides a deep integration between structural and behavioral aspects. The clear and intuitive semantics easily extend to application integration (COTS software and Web Services). Students and practitioners are the book's main target audience, as both groups will benefit from its practical advice on how to create complete models which combine structural and behavioral views of a system-to-be and which can readily be transformed into code, and on how to evaluate the quality of those models. In addition, researchers in the area of conceptual or enterprise modelling will find a concise overview of the main findings related to the MERODE project. The work is complemented by a wealth of extra material on the author's web page at KU Leuven, including a free CASE tool with code generator, a collection of cases with solutions, and a set of domain modelling patterns that have been developed on the basis of the method's use in industry and government.