Project Managers leading massive IT projects--defined as projects rolling out deliverables across geographic boundaries with budgets ranging well into the millions--need a unique level of expertise and an arsenal of personal and professional skills to successfully accomplish their tasks. Large IT initiatives inherently contain business conditions, technology quirks, and participant and managerial agendas that make them exceedingly difficult to execute. Complex IT Project Management: Sixteen Steps to Success reveals a project management process that the author has proven to be successful in many complex real-world projects. Each step is presented in its logical sequence, with the connections between management methods and project goals clearly defined. The author often refers to the successful tactics he employed, providing you with a strategy to overcome the challenges found in even the most intricate IT projects. This book stands as the perfect tool for project managers at all levels of experience who plan to tackle a high-profile initiative. It also serves as a guide for project sponsors searching for the right manager, and for consultants recommending best practices for the workplace.

Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.

Not connecting software project management (SPM) to actual, real-world development processes can lead to a complete divorcing of SPM to software engineering that can undermine any successful software project. By explaining how a layered process architectural model improves operational efficiency, Process-Based Software Project Management outlines a new method that is more effective than the traditional method when dealing with SPM. With a clear and easy-to-read approach, the book discusses the benefits of an integrated project management-process management connection. The described tight coupling of the process world to the SPM world provides a high degree of completeness and accuracy necessary for effective project management. The author shows you that this process-based approach to SPM increases product quality, shortens time-to-market, reduces life cycle costs, facilitates short system test times, and increases developmental supply chain management (SCM) controls and total repeatability. This underlying process approach also actively involves SCM, software quality assurance (SQA), engineering, and accounting as part of your integrated SPM team for total success. Through examples and detailed explanations, Process-Based Software Project Management illustrates how this novel SPM approach is more profitable and time-efficient when compared to traditional SPM methods. The software manager, along with the support team, will finally all be on "the same page" to achieve SPM/engineering success.

Based on an extensive research project done by the author in the United States, Britain, Germany, France, Switzerland, Sweden, and Austria from December 1999 to June 2001, Enterprise Architecture and New Generation Information Systems focuses on four main themes: Next Generation Information Technology The Likely Technologies of this Decade Enterprise Computing The Internet as the 21st Century's Answer to Merchandising While the majority of books presently available on information systems are written from the viewpoint of system analysis, programming, or common applications, this text: Brings to the reader's attention the importance of organization and infrastructure Presents a wealth of case studies to explain the need for reengineering and restructuring Details the latest advances which influence the implementation of advanced technology Written in a simple, comprehensive manner without specific prerequisites and data processing jargon, with concepts and case studies properly explained, this book addresses itself to practitioners in computer technology, telecommunications and software development, who are interested in acquiring skills through knowledge of the most advanced applications, tools, and methods, both present and coming. Enterprise Architecture and New Generation Information Systems will prove appealing to every person charged with planning, developing, applying, and delivering advanced information systems, architectural solutions, and programming products.

C++ is one of the most important and influential programming languages for application development. It supports the modular, object- oriented and generic programming models and its flexibility has been one of the main reasons why it has been so successful. With the emergence of the Boost Libraries (www.boost.org) we see that C++ is brought to a new level, namely a set of reusable and modular template libraries that C++ developers can use in their applications. This book is dedicated to a number of Boost libraries for higher-order functions, data types and data structures, libraries for text and string processing, multi-threading, random number generation and more. We also discuss how Boost and design patterns are used to promote the flexibility of code. Each library is described in a step-by-step manner. Numerous examples are given to show the functionality of each library. The full source code is freely available to purchasers of the book. Coverage Includes Understanding and using 30 major Boost libraries. Learn about higher-order functions, data structures, memory management, multi-threading and more. Using Boost in new and existing applications. Integrating Boost and the Gang-Of-Four design patterns. Ready-to-run projects for Visual Studio. Appendices and exercises."

Published in 1993. Software reuse has been shown to achieve improvements in productivity, quality and timeliness of software. The collection of papers in this book were given at a seminar organized by UNICOM and the British Computer Society Software Reuse Specialist Group. They address the reasons why software reuse can maximize an organization's return from past expenditure and ensure a good future expenditure. Increasing the automation of software development requires access to explicit knowledge about processes and products involved. The chapters examine the relationship between reuse and other aspects of software engineering, including management techniques and structures, CASE, methodologies and object orientation. In addition, the papers aim to provide a structures insight into new techniques which will become available through the 1990s. This text is suitable for software managers and directors, software engineers, software professionals, academics, and other involved in software engineering research.

This book describes an approach and supporting infrastructure to facilitate debugging the silicon implementation of a System-on-Chip (SOC), allowing its associated product to be introduced into the market more quickly.Readers learn step-by-step the key requirements for debugging a modern, silicon SOC implementation, nine factors that complicate this debugging task, and a new debug approach that addresses these requirements and complicating factors.The authors novel communication-centric, scan-based, abstraction-based, run/stop-based (CSAR) debug approach is discussed in detail, showing how it helps to meet debug requirements and address the nine, previously identified factors that complicate debugging silicon implementations of SOCs. The authors also derive the debug infrastructure requirements to support debugging of a silicon implementation of an SOC with their CSAR debug approach. This debug infrastructure consists of a generic on-chip debug architecture, a configurable automated design-for-debug flow to be used during the design of an SOC, and customizable off-chip debugger software. Coverage includes an evaluation of the efficiency and effectiveness of the CSAR approach and its supporting infrastructure, using six industrial SOCs and an illustrative, example SOC model.The authors also quantify the hardware cost and design effort to support their approach.
"

To be effective, data-intensive systems require extensive ongoing customisation to reflect changing user requirements, organisational policies, and the structure and interpretation of the data they hold. Manual customisation is expensive, time-consuming, and error-prone. In large complex systems, the value of the data can be such that exhaustive testing is necessary before any new feature can be added to the existing design. In most cases, the precise details of requirements, policies and data will change during the lifetime of the system, forcing a choice between expensive modification and continued operation with an inefficient design. Engineering Agile Big-Data Systems outlines an approach to dealing with these problems in software and data engineering, describing a methodology for aligning these processes throughout product lifecycles. It discusses tools which can be used to achieve these goals, and, in a number of case studies, shows how the tools and methodology have been used to improve a variety of academic and business systems.

Written by a game developer and professor trained in architecture, An Architectural Approach to Level Design is one of the first books to integrate architectural and spatial design theory with the field of level design. It explores the principles of level design through the context and history of architecture. Now in its second edition, An Architectural Approach to Level Design presents architectural techniques and theories for you to use in your own work. The author connects architecture and level design in different ways that address the practical elements of how designers construct space and the experiential elements of how and why humans interact with that space. It also addresses industry issues like how to build interesting tutorial levels and how to use computer-generated level design systems without losing the player-focused design of handmade levels. Throughout the text, you will learn skills for spatial layout, evoking emotion through gamespaces, and creating better levels through architectural theory. FEATURES Presents case studies that offer insight on modern level design practices, methods, and tools Presents perspectives from industry designers, independent game developers, scientists, psychologists, and academics Explores how historical structures can teach us about good level design Shows how to use space to guide or elicit emotion from players Includes chapter exercises that encourage you to use principles from the chapter in digital prototypes, playtesting sessions, paper mock-ups, and design journals Bringing together topics in game design and architecture, this book helps you create better spaces for your games. Software independent, the book discusses tools and techniques that you can use in crafting your interactive worlds.

Lankhorst and his co-authors present ArchiMate (R) 3.0, enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from 'as-is' to 'to-be', the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues. The modelling language presented has been proven in practice in many real-life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture. This fourth edition of the book has been completely reworked to be compatible with ArchiMate (R) 3.0, and it includes a new chapter relating this new version to other standards. New sections on capability analysis, risk analysis, and business architecture in general have also been introduced.

Janet Gregory and Lisa Crispin pioneered the agile testing discipline with their previous work, Agile Testing. Now, in More Agile Testing, they reflect on all they've learned since. They address crucial emerging issues, share evolved agile practices, and cover key issues agile testers have asked to learn more about. Packed with new examples from real teams, this insightful guide offers detailed information about adapting agile testing for your environment; learning from experience and continually improving your test processes; scaling agile testing across teams; and overcoming the pitfalls of automated testing. You'll find brand-new coverage of agile testing for the enterprise, distributed teams, mobile/embedded systems, regulated environments, data warehouse/BI systems, and DevOps practices. You'll come away understanding * How to clarify testing activities within the team * Ways to collaborate with business experts to identify valuable features and deliver the right capabilities * How to design automated tests for superior reliability and easier maintenance * How agile team members can improve and expand their testing skills * How to plan "just enough," balancing small increments with larger feature sets and the entire system * How to use testing to identify and mitigate risks associated with your current agile processes and to prevent defects * How to address challenges within your product or organizational context * How to perform exploratory testing using "personas" and "tours" * Exploratory testing approaches that engage the whole team, using test charters with session- and thread-based techniques * How to bring new agile testers up to speed quickly-without overwhelming them The eBook edition of More Agile Testing also is available as part of a two-eBook collection, The Agile Testing Collection (9780134190624).

Driving innovation can reduce costs for companies, institutions, military programs, and successful businesses. Quality is key to successful innovation. Delivery of complex products must have high quality to reduce customer problems and defects. This book explains how to integrate Quality Assurance processes to produce compliant product management and gap analysis. It shows how Quality Assurance provides a common operating framework in which best practices, improvements, and cost avoidance activities can be shared. Effective Processes for Quality Assurance emphasizes improving process execution and reducing operational costs. It also focuses on how Quality Assurance personnel must support companies, institutions, military programs, and successful businesses by encouraging a cooperative, proactive approach and ensure compliance through management and team member participation. Lean and Agile can provide a competitive advantage, and this practical reference explains how to implement these two principles to deliver products that have fewer defects. It also explains: Quality Assurance methods Measuring benefits of Quality Assurance process improvement Quality Assurance performance and improvement Risk management Quality Assurance improvement with metrics Effective processes for Quality Assurance Quantitative process performance and commitments Quality Assurance plans Quality Assurance for customers and suppliers Supporting software configuration Effective Processes for Quality Assurance covers the critical issues for implementing Quality Assurance processes that can deliver high-quality products successfully.

The aim of this book is to provide a platform to academicians, practitioners, and researchers to understand current and future trends in software reliability growth modeling. Emphasis will be on qualitative work relevant to the theme with particular importance given to mathematical modeling for software reliability and various methods and applications of multi attributed decision making in governing the software performance. Presents software quality and security models Offers reliability analysis, assurance techniques for software systems Covers methodologies, tools, and practical applications of software reliability modeling and testing resources Includes robust reliability design techniques, diagnostic, and decision support Discusses stochastic modelling for software systems

Whether you are inheriting a test team or starting one up, Manage Software Testing is a must-have resource that covers all aspects of test management. It guides you through the business and organizational issues that you are confronted with on a daily basis, explaining what you need to focus on strategically, tactically, and operationally. Using a risk-based approach, the author addresses a range of questions about software product development. The book covers unit, system, and non-functional tests and includes examples on how to estimate the number of bugs expected to be found, the time required for testing, and the date when a release is ready. It weighs the cost of finding bugs against the risks of missing release dates or letting bugs appear in the final released product. It is imperative to determine if bugs do exist and then be able to metric how quickly they can be identified, the cost they incur, and how many remain in the product when it is released. With this book, test managers can effectively and accurately establish these parameters.

An effective systems development and design process is far easier to explain than it is to implement. A framework is needed that organizes the life cycle activities that form the process. This framework is Configuration Management (CM). Software Configuration Management discusses the framework from a standards viewpoint, using the original DoD MIL-STD-973 and EIA-649 standards to describe the elements of configuration management within a software engineering perspective. Divided into two parts, the first section is composed of 14 chapters that explain every facet of configuration management related to software engineering. The second section consists of 25 appendices that contain many valuable real world CM templates. The content is extensive and inclusive, covering everything from CM planning to configuration identification, verification, and auditing. Although it is vendor-neutral, it offers a serious discussion of what to look for in a CM tool and lists toolsets for review. This volume is a sourcebook of techniques, templates, and best practices in the field, providing software engineers and systems developers with what they need to run a successful CM program.

In today's unforgiving business environment where customers demand zero defect software at lower costs-it is testing that provides the opportunity for software companies to separate themselves from the competition. Providing a fresh perspective on this increasingly important function, Software Testing as a Service explains, in simple language, how to use software testing to improve productivity, reduce time to market, and reduce costly errors. The book explains how the normal functions of manufacturing can be applied to commoditize the software testing service to achieve consistent quality across all software projects. This up-to-date reference reviews different software testing tools, techniques, and practices and provides succinct guidance on how to estimate costs, allocate resources, and make competitive bids. Replete with examples and case histories, this book shows software development managers, software testers, testing managers, and entrepreneurs how proper planning can lead to the creation of software that proves itself to be head and shoulders above the competition.

The book describes how to manage and successfully deliver large, complex, and expensive systems that can be composed of millions of line of software code, being developed by numerous groups throughout the globe, that interface with many hardware items being developed by geographically dispersed companies, where the system also includes people, policies, constraints, regulations, and a myriad of other factors. It focuses on how to seamlessly integrate systems, satisfy the customer's requirements, and deliver within the budget and on time. The guide is essentially a "shopping list" of all the activities that could be conducted with tailoring guidelines to meet the needs of each project.

This book addresses the challenges in the software engineering of variability-intensive systems. Variability-intensive systems can support different usage scenarios by accommodating different and unforeseen features and qualities. The book features academic and industrial contributions that discuss the challenges in developing, maintaining and evolving systems, cloud and mobile services for variability-intensive software systems and the scalability requirements they imply. The book explores software engineering approaches that can efficiently deal with variability-intensive systems as well as applications and use cases benefiting from variability-intensive systems.

This book presents joint works of members of the software engineering and formal methods communities with representatives from industry, with the goal of establishing the foundations for a common understanding of the needs for more flexibility in model-driven engineering. It is based on the Dagstuhl Seminar 19481 "Composing Model-Based Analysis Tools", which was held November 24 to 29, 2019, at Schloss Dagstuhl, Germany, where current challenges, their background and concepts to address them were discussed. The book is structured in two parts, and organized around five fundamental core aspects of the subject: (1) the composition of languages, models and analyses; (2) the integration and orchestration of analysis tools; (3) the continual analysis of models; (4) the exploitation of results; and (5) the way to handle uncertainty in model-based developments. After a chapter on foundations and common terminology and a chapter on challenges in the field, one chapter is devoted to each of the above five core aspects in the first part of the book. These core chapters are accompanied by additional case studies in the second part of the book, in which specific tools and experiences are presented in more detail to illustrate the concepts and ideas previously introduced. The book mainly targets researchers in the fields of software engineering and formal methods as well as software engineers from industry with basic familiarity with quality properties, model-driven engineering and analysis tools. From reading the book, researchers will receive an overview of the state-of-the-art and current challenges, research directions, and recent concepts, while practitioners will be interested to learn about concrete tools and practical applications in the context of case studies.

This is the last in a four book series comprising a critical review of the Unified Process that includes a survey of the alternate software processes and the synthesis of a more robust process. The transition and production phases are the final phases of the Unified Process that provide for the deployment, operation and support of the system among the user groups. This volume includes a masters' collection of best practices that include practical advice for successfully launching the software, applying personal processes, developing and enhancing organizational software processes, achieving reuse, conducting project assessments, saving a troubled project, testing the system, avoiding a maintenance nightmare, and operating and supporting the software.

Mobile testing is the process of testing the functionality, usability and consistency of mobile software. While similar to standard software testing, efficient and effective mobile testing requires an additional set of skills on top of those usually required by software testers. With this essential guide, in line with the ASTQB Certified Mobile Tester syllabus, you will gain the understanding and skills you require to begin your journey to becoming a proficient mobile tester.

Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced Scorecard shows project managers how they too can use this framework to meet strategic objectives. It supplies valuable insight into the project management process as a whole and provides detailed explanations on how to effectively implement the balanced scorecard to measure and manage performance and projects. The book details a tactical approach for implementing the scorecard approach at the project level and investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. It also explains how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning and innovation, and financial. Filled with examples and case histories, the book directly relates the scorecard concept to the major project management steps of determining scope, scheduling, estimation, risk management, procurement, and project termination. It includes a plethora of resources on the accompanying downloadable resources-including detailed instructions for developing a measurement program, a full metrics guide, a sample project plan, and a set of project management fill-in forms.

Technological advance affects almost all areas of human life. Rapid digitization, increased mobility, new biotechnologies, and nanotechnology deeply influence, amongst others, industrial production, entertainment, work, military affairs, and individual life. Besides overwhelmingly positive effects on wealth, comfort, innovation, and development, this also raises questions of unintended effects, of tensions with democracy, of the role of citizens, and of its sustainability facing environmental issues. Tools and procedures are needed to cope with this challenging situation. Technology assessment (TA) has been developed more than fifty years ago to enable science, the economy, and society to harvest the potential of new technology to the maximum extent possible and to deal responsibly with possible adverse effects. It was developed more than 50 years ago in the U.S. Congress and has diversified considerably in the meantime. Parliamentary TA in many European states and at the international level, participatory TA at the local and regional levels worldwide, and TA as part of engineering processes are the most relevant fields today. Technology assessment is a growing field of interdisciplinary research and scientific policy advice. This volume (a) gives an overview of motivations of TA, its history and its current practices, (b) develops a fresh theoretical perspective on TA rooted in social theory and philosophy, and (c) draws conclusions from the theoretical perspective for the further development of TA's practices. It provides the first comprehensive view on the growing field of TA at the international level.

PhoneGap is a standards-based, open-source development framework that can be deployed to any mobile device without losing the features of the native app-allowing for access to device contacts, the local file system, camera, and media on multiple platforms without requiring users to write a single line of code. Ideal for intermediate to advanced users, PhoneGap Build: Developing Cross Platform Mobile Applications in the Cloud offers the comprehensive coverage you need to harness the power of this dynamic tool. It provides complete coverage of the cloud computing platform and the theories behind cloud computing, using a series of engaging examples. The book explains the differences between existing mobile platforms, the different types of browsers they support, and the programming languages and integrated development environment required to develop apps for each of them. It then describes how PhoneGap makes the task of developing cross-platform mobile apps easier. This book will teach you how to use: HTML5, CSS3, and JavaScript to develop apps for devices across various mobile operating systems PhoneGap Build to develop mobile apps in the cloud PhoneGap with Sencha Touch and jQuery Mobile Back end databases to store and retrieve information The text starts with simpler applications and gradually moves toward describing advanced concepts and how to exploit different application programming interfaces and methods. By the time you finish the book, you will learn how to develop feature-rich mobile applications that can run on the cloud to support different platforms. Supplying authoritative guidance and proven best practices for designing cloud-based applications, the book is an ideal reference for cloud system developers, architects, and IT professionals. It is also suitable for use in instructional settings.

Since databases are the primary repositories of information for today's organizations and governments, database security has become critically important. Introducing the concept of multilevel security in relational databases, this book provides a comparative study of the various models that support multilevel security policies in the relational database-illustrating the strengths and weaknesses of each model. Multilevel Security for Relational Databases covers multilevel database security concepts along with many other multilevel database security models and techniques. It presents a prototype that readers can implement as a tool for conducting performance evaluations to compare multilevel secure database models. The book supplies a complete view of an encryption-based multilevel security database model that integrates multilevel security for the relational database with a system that encrypts each record with an encryption key according to its security class level. This model will help you utilize an encryption system as a second security layer over the multilevel security layer for the database, reduce the multilevel database size, and improve the response time of data retrieval from the multilevel database. Considering instance-based multilevel database security, the book covers relational database access controls and examines concurrency control in multilevel database security systems. It includes database encryption algorithms, simulation programs, and Visual studio and Microsoft SQL Server code.