Information and Communication Technology (ICT) is indispensable in the spheres of business, government, education, and entertainment. It makes Internet marketing, e-government, elearning and online chat services possible, as well as e-commerce. With the radical impact of Covid-19 on consumer behaviour and buying patterns, it is now more crucial than ever for business training to cover at least the basics of e-commerce.

E-Commerce in South Africa explores the ways in which entrepreneurs and managers can make use of e-commerce to improve their contact with their customers and enhance their business and marketing strategies.

This multipurpose book will be invaluable to people involved in any form of business or government institution that relies on ICT. Those who will benefit from this book include students of business, business analysts, web page designers and webmasters, entrepreneurs and CEOs, risk managers, marketers, advertising specialists, logistics managers, strategic planning specialists and trainers in the business and ICT fields.

Joel Sklar has written the definitive text for Web site design, PRINCIPLES OF WEB DESIGN, Sixth Edition guiding readers through the entire Web site creation process, while developing and enhancing your HTML, CSS, and visual design skills along the way. Now updated to include the latest Web design technologies and trends, this Sixth Edition features all-new sections on HTML5, CSS3, CSS page layouts, and enhanced navigation as well as technical updates and new screen shots throughout. Beginning with the Web design environment and the principles of sound Web design, readers will continue to planning site layout and navigation, and progress to Web typography, colors and images, working with CSS, and more. Armed with a priceless understanding and plenty of hands-on activities, readers will gain a solid foundation of designing successful, standards-based Web sites that are portable across different operating systems, browsers, and Web devices. Companion site available at no additional cost www.joelsklar.com/pwd5.

African Customary Law in South Africa: Post-Apartheid and Living Law Perspectives provides a clear introduction to indigenous law in South Africa. The text provides a structure for understanding the nature and overarching system of customary law, illustrating its distinctness in relation to other areas of law, and exploring the dynamic precepts and values of living customary law. The text suggests an approach which supports harmonisation of customary law precepts and values with the common law and Western constitutional jurisprudence, and offers an authentic, culturally sensitive framework within which contentious issues might be resolved. The text is pedagogically designed to assist learning and the development of academic skills, encouraging readers to develop an approach of independent enquiry and analysis. This text is suited as core course material for students who are studying African Customary Law, Indigenous Law, or Legal Diversity as a module of the LLB degree. It also serves as a useful first reference for scholars who are interested in this field of law, legal practitioners, magistrates and judges. The following teaching resources complement the text, and are available to lecturers, to support teaching and learning: PowerPoint slide presentation Application questions

In this haunting tale of love and learning, the existential chaos of a life ravaged by circumstance takes on a rhythm of its own, one bound by loss and loneliness, but also an intelligent awareness of self. Sometimes melancholy, sometimes brutal, occasionally funny and infuriating, a journalist-comrade-lover caught up in the shade and shadow of politics and social injustice faces treachery and betrayal on every level.

Set against the backdrop of a cityscape that taunts and tantalises, this is where love fails and passion wanes, “where suffering has no meaning”, where an individual escapes death only to find himself confronted with choices wrought by remorse and retribution, by conscience and character. And yet, with all trauma, there is a distinct musicality to the lyrical unpacking that follows a string of small things …

Employment relations, traditionally known as industrial or labour relations, forms an integral part of the activities of labour, employers and the government in business. It centres on balancing, integrating and reconciling the partly common and partly divergent interests of these parties. South African employment relations has reached the milestone of having been available for more than a quarter of a century and is the longest running book in this field in South Africa. This 8th edition of South African employment relations redefines the various role players in employment relations management and broadens the field to incorporate them. It brings the direction the labour market is going in terms of collective bargaining into sharper focus and proposes ways in which fair workplace relations can be established. It furthermore deals with the latest legislative developments, union activities and other contemporary issues. Besides the case studies and a comprehensive glossary, this edition now includes short inserts entitled "ER in practice" to highlight the challenges posed by industry and the business community, and to empower readers and practitioners to utilise the insights gained from these examples with confidence in their daily business activities. Lecturer support material is also available. South African employment relations is aimed at both students and practitioners in this field.

This is a purpose-designed communication textbook for Accounting and Auditing students: The focus is on vital soft skills required in business environments, including report writing, conducting meetings, and oral and written communication. The communication-based chapters provide insight into the typical communication challenges of the corporate world. English grammar is presented in the form of an essential grammar toolkit. Exercises (with solutions) and case studies have a realistic business perspective. Money Talks is written in a fun and engaging way and focuses on practical applications that will equip students to become well-rounded professionals.

What is the social responsibility of businesses? What is the role of ethics within corporate governance? How should organisations manage ethics from within? Business Ethics 6e offers an introduction to the theoretical underpinnings of the field of business ethics, as well as practical guidance on governing and managing ethics in organisations. It tracks global developments in areas such as corporate ethical culture and highlights their relevance within the southern African context.

The new edition is aligned with the South African Companies Act and with the Fourth King Report on Corporate Governance. This textbook is suitable for BCom students following courses in ethics and can also be used for graduate and postgraduate modules in business management and human resource management. Given the growing emphasis on corporate governance, the book is also of relevance to business practitioners as it addresses key ethical issues affecting organisations in the twenty-first century.

Features:

• Content is aligned to the King IV Code on Corporate Governance.
• Updated information on the Companies Act of South Africa.
• New case studies show how theory can be applied to business scenarios.
• Content is aligned to the King IV Code on Corporate Governance.
• The latest information on the Companies Act of South Africa, including social and ethics committees, is included.
• The fourth generation guidelines issued by the Global Reporting Initiative are discussed.
• New case studies show how the theory can be applied to business scenarios.

Project Management in Perspective (second edition) introduces the fundamentals of project management.

The approach is interdisciplinary and ensures that the essential processes are thoroughly covered and relevant to various business contexts. The title is written for undergraduate courses offered by departments of Business Management and Logistics Management at universities and universities of technology.

Features:

• Keywords and concepts are cleary defined.
• 'Food for thought' boxes illustrate the theory and engage the reader.
• Exercises in each chapter provide opportunities to gain practical experience.
• Case studies have been updated.
• Includes new perspectives and ideas regarding Project Management.
• Reflection boxes provide opportunity for students to assess the knowledge they've gained.

Psychology: An introduction is a comprehensive first-year psychology textbook written for South African students.

Interest is engaged through narrative introductions, research findings and relevant case studies, giving students the tools to develop their own ideas and to engage critically with the content.

The fifth edition engages more reflectively on the discipline with a greater focus on developing a decolonial and African-centred psychology, thus supporting universities with the transformation of curricula.

This major, definitive anthology of writings is a complete and up-to-date guide to environmental literacy. This major anthology is the first to apply a fully interdisciplinary approach to environmental studies. A comprehensive guide to environmental literacy, the book demonstrates how the sciences, social sciences, and humanities all contribute to understanding our interrelationships with the natural world. Though not specialized, Environment is a book that even specialists can learn from. Ten innovative case studies--climate shock, species endangerment, nuclear power, biotechnology, sustainable development, deforestation, environmental security, globalization, wilderness, and the urban environment-are followed by readings from specific disciplines. These can be integrated with the case studies to shape individual interests and teaching strategies. The volume presents an imaginative array of texts, from scientific papers to poetry, legal decisions to historical accounts, personal essays to economic analysis. Taken together, these selections provide a balanced, authoritative, and up-to-date treatment of key issues in environmental studies.

This brand new book addresses disability issues, including inclusive education, advocacy and empowerment. Aimed specifically at students studying in South Africa, this book attempts to plug the gap between policy, services and rights for disabled people in South Africa, whilst also helping readers to find a new world view. This book is suitable for both first year undergraduates in inclusive education and senior students and also academics looking to advance theory and lay good foundations for comprehensive, evidence-based practice.

Leadership is an increasingly important concept which is being heralded as a necessary topic to be included in undergraduate courses at South African institutions, given the dearth of leadership skill displayed in especially the public sector. Leadership is a subject which should be approached in a holistic manner, particularly within the Economic and Management Sciences. The purpose of this textbook is to identify the principles of leadership in contemporary business organisations and to develop the students' understanding of the interrelatedness of leadership and management in order to achieve organisational goals. The textbook also covers contemporary issues in practicing leadership for success. The book aims to encourage students to understand the principles and the importance of effective leadership in modern organisations, to understand the leadership skills that are necessary in modern organisations, the role of leaders in workplace relations, the role of leaders in teamwork, the importance of leadership ethics and the formulation of leadership standards and evaluation of leadership performance.

Introductory Questions on SA Tax is the first of three publications in the Questions on SA Tax series designed to provide comprehensive tutorial coverage to taxation students. This book covers foundational topics typically dealt with in the first year of the study of tax at an undergraduate level.

This tutorial book includes questions and selected solutions on South African income tax and valueadded tax.

Up-to-date questions are graded, allowing students to develop their abilities at an introductory level.

Strategic Management covers the key concepts of strategic management and show how these concepts are integrated within the management environment.

Strategic Management answers questions such as:

• How does one strategise in a management environment?
• What competencies and capabilities do organisations need?
• How does one adopt a strategic approach towards making organisations sustainable?

The book is written in clear, accessible language and is suitable for senior undergraduate students, postgraduate students and those who are already employed. It provides theory and knowledge that can be applied to the work context to enable career growth and development.

The seventh edition of South African Human Resource Management: Theory and Practice has been thoroughly revised and updated. Our broader African context is accentuated even further, making it very clear that we need to find, craft and execute HRM strategies that suit our unique circumstances in South Africa and Africa more broadly.

Africa is at an exciting yet critical juncture. This continent boasts almost a third of the world’s mineral wealth and two-thirds of its remaining arable land, and it is estimated that by the end of the current century about half of all young people on the planet will be in Africa. Our continent’s future success is therefore locked up in this yet-to-be-realised human resource dividend, and South African managers in our local organisations as well as elsewhere in Africa and the world must lead the charge in unlocking and fully developing it. This edition expands on the holistic approach to human resource management (HRM) that has been propagated since the first edition in 1998. The emphasis throughout the book is that specialist practitioners in HRM and all other managers need to partner in managing the complex challenges faced in relation to our human resources. Also included are the contemporary HR trends in the South African environment and the emerging unifying framework of the South African Board for People Practices’ (SABPP) National HR Management System Standard, developed in 2013. HRM is shown to extend beyond staff/personnel employed by organisations to include managing all aspects related to people doing work not only as employees, but in other capacities as well. Similarly, even though the most prominent organisational context can be regarded as business or private sector organisations, this new edition makes explicit and clear connections with HRM challenges and issues in public sector organisations.

The book has a companion website that provides access to additional information, resources, case studies, and various questions and activities to facilitate active learning. The website is designed for a dual purpose: to enhance the learning experience of those who have bought the book and to assist those responsible for helping learners digest the wealth of learning material contained in this compendium on South African HRM.

This authoritative, best-selling text presents the latest skills and techniques for handling crisis situations.

The authors' task model clearly illustrates and elucidates the process of dealing with people in crisis, from defining the problem to obtaining commitment. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with the dialogue that a practitioner might use when working with the individual in crisis.

This book puts you on the front lines with the crisis worker throughout the chapters, and then illuminates the techniques and strategies the worker used.

Since the first edition of HIV and AIDS Education, Care and Counselling was published almost 20 years ago, it has become the standard handbook in Africa for thousands of HIV and AIDS practitioners. However, ongoing HIV and AIDS research requires regular revisions to the handbook for it to remain current with developments in prevention and treatment. Consequently, this new edition has been updated with input from two new specialist co-authors. This has strengthened the multicultural and multidisciplinary approach of this edition to Africa's unique challenges.

Precedents for Applications in Civil Proceedings has been written to assist all, from aspirant novices to experienced practitioners.

The book contains more than 100 examples covering an extensive range of more than 50 subjects, with commentary on the requirements of applications and the identification of typical defences.

Precedents for Applications in Civil Proceedings comprises four parts: Part 1 - Introduction and General Guidelines: advice on drafting with emphasis on application papers; Part 2 - Generic Applications and General Matters: generic applications such as interdicts, reviews, appellate applications and the like; Part 3 - Procedural, Interlocutory and Incidental Applications Matters: An extensive range of interlocutory, incidental and procedural applications; Part 4 - Specific Substantive Applications: Comprising a wide range of subjects with commentary and precedents thereon.

Now in its 7th edition, this well-established title has been updated and revised to reflect the latest research in the field of mental health nursing. A team of authors from a range of higher education institutions has revised the text to ensure the book remains relevant to the current realities of nursing mental health care users in South Africa. The text takes the curricula of mental health nursing into account to ensure it is suitable for the new nursing programme. Rich in evidence-based practice and case studies, the book incorporates the diagnostic criteria from the DSM-5 ™ with accompanying explanatory text.

New to the 7th edition:

• DSM-5 ™ diagnostic criteria retained with updated accompanying text
• Updated research added throughout
• Completely new chapter 6, ‘Legal structures in mental health care nursing’, that outlines the broader legal context within which mental health nurses practise and discusses the rights a mental health care user is entitled to in terms of the Mental Health Care Act
• Rewritten chapter 8, ‘Working with cultural diversity in mental health care’, that focuses on diversity, culture and cultural competence
• Rewritten chapter on personality disorder (chapter 18) that helps the reader acquire an understanding of the common characteristics and difficulties that people diagnosed with a personality disorder experience and uses a psychodynamic and transactional analysis model to understand these characteristics and difficulties and to help direct treatment.
• Extensive list of web resources at the end of each chapter retained and updated

Drawing on fifteen centuries of poetry from all over the world, the third edition of Seasons Come To Pass continues to make poetry relevant and accessible to students in Southern Africa.

The anthology includes unusual, erotic, witty, and political poems, presented in chronological order. A wide range of poets is included, from classics and old favourites to fresh new voices.

This anthology offers support and guidance by providing a clear overview of the important movements in the history of the English language and its literature, as well as detailed notes on critical analysis and techniques for writing essays and exams. The aim is to encourage students to develop the confidence to express their ideas in writing. Practical examples are given of how to come to grips with poetry, and develop critical and analytical skills. Poems are brought alive through supporting notes that tackle contemporary and controversial concerns.

Known as the gold standard for research methods, Babbie's THE PRACTICE OF SOCIAL RESEARCH gives you a definitive guide to research as practiced by social scientists.

Combining a straightforward approach with the author's renowned sense of humor, this student-friendly text equips you with the tools and knowledge to apply research concepts as both researcher and consumer. The author emphasizes the process by showing you how to design and construct projects, introducing today's various observation modes and answering critical questions about research methods, such as how to conduct online surveys and analyze both qualitative and quantitative data.

The 15th Edition includes the latest General Social Survey findings along with new coverage of the global use of social research, the emerging role of big data, demographic analysis and more.

Sellers’ Midwifery 3e has been updated and aligned with international and national public health strategies to improve maternal and antenatal care as a sustainable development goal.

This updated edition includes recent sources and references after each section. Comprehensive student and lecturer support material is available to assist prescribing lecturers with lesson preparation and to provide the student with opportunities for self-study.

The second edition of Criminal Procedure: Legislative Guide is intended for use by students studying criminal procedure.

The Guide is a useful collection of legislation that will assist students with studying, exam preparation and the answering of assignments. The purpose of the Guide is to equip students with the theoretical knowledge and applied skills, aptitudes and competencies necessary to analyse and solve issues and disputes arising from the adjectival process of South African criminal procedure as it applies to adult accused persons and child offenders.

Practising Learning and Development in South African Organisations offers an outcome-based, occupation-directed and work-based L&D approach to workplace learning design.

It presents an insightful investigation into the learning preferences of a digital society in the rapidly evolving twenty-first century workplace, in a new chapter on learning design.

Examine the latest developments in online business with cutting-edge coverage, real examples, actual business cases, and hands-on applications found in the market-leading ELECTRONIC COMMERCE, 12E. With comprehensive coverage of emerging strategies and today's most important technologies, this popular book equips you with a solid understanding of the dynamics of this fast-paced industry. The new edition offers thorough discussions of e-commerce growth in the rapidly-developing economies of China, India, and Brazil. You also examine key topics, such as social media and online marketing strategies, technology-enabled outsourcing, and online payment processing systems. New intriguing "Learning From Failure" segments help you draw important lessons from the experiences of actual companies as you review real-world e-commerce practices in action.