In the developed world, which is a mature market, many businesses are finding that opportunities for growth have declined. As a result, they are seeking growth opportunities in developing economies. Africa is an emerging market, with some countries outpacing developed nations in economic growth. It has the fastest–growing population and an exploding middle class with more disposable income. The continent is open for business and has become an investment destination of choice.

Marketing in Africa covers the key aspects of marketing in non–traditional markets and explains important marketing concepts. The book is about understanding the lucrative African markets, including informal markets, and how to market to them.

Marketing in Africa is intended for undergraduate and postgraduate Marketing students, and students in other programmes such as Business Management, Supply Chain Management and Human Resources.

Assurance, risk and governance: An international perspective provides a comprehensive reference for students of assurance practices and practitioners.

The book explains the technical functioning of assurance processes at an advanced level using a principles-based approach aligned with International Standards on Auditing.

This is complemented by a review of the leading academic research to provide readers with an easy-to-understand overview of the latest developments in external audit and related assurance services.

The advent of globalisation has increased complexity for organisations, extending supply chains across large geographical areas, making them longer and more difficult to manage than ever before. Megatrends such as global economic shifts, increased consumer awareness, the rise in information technology, global pandemic outbreaks and climate change highlight a range of new challenges facing business. Strategic Logistics Management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw material suppliers through manufacturing and warehousing, to the end user.

Strategic Logistics Management covers the operational and strategic aspects of all the components of business logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. Terminology is clearly explained, and the main points are illustrated with practical examples.

Contents include the following:

• Customer service
• Demand and order management
• The supply management process
• Inventory management
• Transport management
• Warehouse management
• Reverse logistics
• Contract logistics
• Global dimensions of logistics
• Supply chain risk management and resilience
• City logistics
• Humanitarian logistics

Strategic logistics Management is aimed at undergraduate students and graduate programmes in the field of supply chain management.

Now in its third edition, Pharmacology in Clinical Practice has been updated to ensure it remains up-to-date and relevant.

Particular care has been taken to simplify and clarify difficult concepts by explaining the links between pharmacology and physiology by providing definitions of new concepts, and using plain language for ease of understanding. Fundamental concepts, such as pharmacodynamics and pharmacokinetics, are well covered in a matter that is accessible and clear. Individual chapters cover the various systems of the body.

Updates include:

• A colour plate to illustrate the links between pharmacology and physiology
• Additional information on side-effects, contra-indications and patient education for groups of drugs
• A guide on how to access this information, to assist with exam preparation and nursing practice
• An updated chapter on nursing management of drug preparations and treatment
• An updated chapter on clinical applications
• A chapter on the legal framework for dispensing and prescribing.

Life Orientation in the Senior and Further Education and Training phases (called Life Skills in the Intermediate Phase) is a compulsory school subject. The purpose of this subject is to empower learners to achieve their full physical, intellectual, personal, emotional and social potential. Life Orientation for South African teachers will guide educators in helping their learners to become fully functional individuals and responsible citizens of a democratic society, able to cope with life and all the challenges it presents.

Life Orientation for South African teachers is a comprehensive textbook on the subject of Life Orientation, providing educators with in-depth knowledge as well as teaching skills to deal with the wide variety of themes within the subject. Besides the theoretical foundation, there are case studies, reflective questions and activity boxes to assist with practical application of the topics covered in each chapter.

Contents include the following:

• The health promotion model
• Self-care for teachers
• The role of the school-based support team
• South African perspectives on lay counselling
• The impact of Covid-19
• Emotional intelligence
• Gender-based violence
• Developments in religion and worldviews

Life orientation for South African teachers is aimed at pre-service teachers as well as those already in service in South African schools.

Community psychology is an applied branch of psychology that strives to promote the health and wellbeing of people in various contexts. This discipline is of particular relevance in South Africa, where excellent infrastructure and meaningful pockets of wealth coexist with extremely poor communities experiencing specific social and psychological issues. Community psychology in South Africa presents the depth and width of the field of Community psychology in its quest to eradicate psychosocial problems and empower people through community development. This book considers the theoretical foundations of the field and how these theories can be applied to understanding psychosocial problems within the multicultural South African context. Psychosocial problems discussed in the book include the following: Health promotion; Mental health; HIV/AIDS; Substance abuse; Poverty; Crime and violence; Violence towards women and children; Interracial relationships. This second edition has been updated to include recent developments, especially regarding cultural awareness. Community psychology in South Africa is aimed at experienced psychologists, professionals dealing with community development and the wellbeing of individuals and communities, as well as students of social sciences.

Services, whether online or offline, are important in modern economics in which the understanding is that ‘we are all in services’.

Service Marketing, a subset of the field of marketing, has evolved and developed a range of theories and models all focused on providing superior services offerings to today’s market and it’s growing expectations of service delivery. New research provides additional contemporary insights into this dynamic and developing area. This text seeks to address the current research and its managerial implications, specifically by including new case studies and integrating new research results and new perspectives on the various aspects of services.

The past two decades have seen a huge growth in interest in doctoral studies, not only in South Africa but elsewhere as well. Changes in the funding framework for universities in South Africa, in particular, has meant that from 2005 onwards, more funding has been available. However, postgraduate studies are challenging. The "digital revolution", as one example, has had a radical impact on the way research is done in the 21st century. Because of the more widespread availability of information (including personal information), students have had to become more accountable when they conduct research.

How To Succeed In Your Master's And Doctoral Studies is organised around eight steps that should be followed for the successful and ethical completion of postgraduate studies, whether they be traditional master's theses, mini-theses or doctoral dissertations. How To Succeed In Your Master's And Doctoral Studies is based on first-hand knowledge of students' experiences with postgraduate studies: what the challenges and problems were, how they navigated the supervisory process and the different styles and approaches of supervisors, the support (or lack thereof) they received from the universities where they had enrolled, and much more. How To Succeed In Your Master's And Doctoral Studies is aimed at students embarking on postgraduate studies.

Sociology will always remain a dynamic and living science due to its roots in the study of the human condition with reference to human action and interaction. Nursing sociology aims to understand society and how individuals function within it, within the health sector and specifically within the current nursing scenario, in order to provide holistic patient care. Nursing sociology is written from a multicultural perspective, reflecting on South Africa's diversity and explaining complex sociological ideas in a way that is easy to follow. In this 6th edition, substantial attention has been given to aspects of socialisation, social interaction, structure and relationships, social stratification, group dynamics, institutions, organisations and social problems encountered in nursing practice. Pertinent examples of the manifestation of sociology in the nursing profession and its practice as currently experienced in South Africa are also included. Activities allow students to debate issues arising from sociology in the nursing context in group format in order to promote creative thinking and comprehension. Nursing sociology provides students with a clear, easy-to-understand sociological text specifically oriented towards nursing, that emphasises specific aspects and creativity within the nursing environment.

Modern society is largely dependent on information, and the right to know is essential to any democracy.

Written from a uniquely South African perspective, Human Resource Management in Government explores many facets of the employment relationship, including strategic employment processes, workforce planning, talent management, trade union interactions, public sector labour relations and terminating employment relationships.

Features:

• The latest local and international applied research and practice;
• Insight into the public human resource management functions;
• Best practices in talent management;
• Trends and best practices in human resource management in the public sector in other African and developing countries;
• Topical and current information that encourages continuous self evaluation; and an interactive structure with activities, questions, research reports and the latest court decisions related to the HR field; and
• Three new themes were added to this edition to make the book even more relevant to the reader, namely the influence of the 4th Industrial revolution, green demands on the public employer and decolonisation.

Economic indicators covers all the recent revisions of the GDP, the CPI, the PPI, the various labour market surveys, the balance of payments and other economic indicators. All the data that are used to illustrate and explain the various indicators have been updated and, as always, a wealth of data on the South African economy is provided.

The third edition of Cost and Management Accounting: Operations and management is a southern African text, which supports the latest curriculum offered by the major accounting professional bodies and higher education institutions. Its carefully developed pedagogical approach, offering a balance between the technical and the conceptual, combined with its focus on the requirements of professional bodies, gives students a solid exposure to the cost and management accounting profession. Retaining its student-friendly writing style and practical approach, it is the ideal text for students who are studying cost and management accounting across a variety of levels, from introductory through to advanced, undergraduate and postgraduate. It will help students understand the more complex areas of cost and management accounting and simplifies the learning process.

There is already ample evidence that the new constitutional order has triggered an unprecedented flowering of South African jurisprudential debate. The aim of this book is to provide a sensitive and intuitive understanding of these debates. In addition, lecturers will be given an innovative approach to what has been previously regarded as a difficult, boring and irrelevant subject.

The fourth edition of Organization Theory & Design provides students with an understanding of the different approaches to designing and managing an organization.

Illustrated with many enlightening global examples drawn, this book combines classic ideas and contemporary theories to reflect the challenges faced by managers.

Developed for students in the UK, Europe, the Middle East and Africa, it provides an up-to-date, international perspective to Richard L. Daft's landmark text.

Lloyd’s of London aptly refers to insurance as “the protection of the few, by the many”, with its purpose being to restore the insured to the position that existed immediately prior to the incident that led to a loss, damage or liability. Insurance uses the pooling concept to provide cover against financial losses by collecting premiums, investing some of the funds and using the pool of money to pay out claims, simultaneously covering operating expenses and ensuring sustainability by creating reserves and adding value to the insurance company. Fundamentals of insurance is a concise yet comprehensive introduction to insurance, specifically for South African circumstances.

Fundamentals of insurance highlights the need for commercial and personal insurance by explaining the financial objectives of firms and individuals, the role of financial statements and financial analysis, the valuation of assets and how risk management and insurance are related. It details how insurance business needs to be conducted, the procedures for handling claims, as well as the fundamental aspects of personal and commercial insurance. It provides a comprehensive framework and guidelines, with self-assessment questions at the end of each chapter, and prepares aspiring insurers for the entry level of the insurance industry.

Fundamentals of insurance is aimed at insurance students as well as organisations and institutions in the insurance field.

Die arbeidswetgewing wat betrekking het op die onderwysomgewing is omvattend en dek ’n groot verskeidenheid aspekte waarmee almal binne hierdie omgewing op een of ander stadium te doen kry. Waar daar in die verlede moontlik ’n vae begrip van veral wette en regulasies ten opsigte van diensvoorwaardes by meeste werknemers in die onderwys teenwoordig was, is dit nou onontbeerlik om ’n basiese begrip van alle relevante wetgewing en regulasies wat van toepassing is, te hê. Veral onderwysers kan hulle in die spreekwoordelike mynveld bevind indien hulle nie seker maak dat hulle oor die basiese kennis van onderwysreg beskik nie. Dit word gestaaf deur die talle hofsake, dispute, mediasies, dissiplinêre verhore en die dikwels onaangename implikasies daarvan vir indiwidue (en hul gesinne) wat voortspruit uit aanklagte teen oortreders in alle sektore van die onderwys.

Wetswysigings na aanleiding van veranderde omstandighede binne die onderwys, lei tot die behoefte om voortdurend op die hoogte van die implikasies en toepassing daarvan te wees. Hierdie dringende behoefte geld nie alleen vir skoolhoofde nie, maar vir elkeen betrokke by onderwys. Aan die een kant berus die korrekte toepassing en implementering by die beheerliggaam en die hoof van ’n inrigting, maar aan die ander kant raak dit die mense wat daar werksaam is. Die skrywers van hierdie boek het nie alleen ’n deeglike besef van hierdie noodsaaklike behoefte nie, hulle spreek dit ook baie effektief aan deur middel van hulle uiters waardevolle ervaring. Hierdie ervaring spruit voort uit praktiese betrokkenheid by die onderwys asook deeglike navorsing op die terrein van onderwysreg.

Kennis van al die aspekte wat in hierdie boek aangespreek word, verbeter ongetwyfeld die kwaliteit van die onderrig– en leerproses in die klaskamer – ’n broodnodige doelwit om na te streef. Dit skep ook ’n veiliger omgewing waarbinne elkeen funksioneer. Persoonlik is ek baie dankbaar vir die bydrae wat deur middel van hierdie handige handleiding gemaak word tot die uiteindelike kwaliteit van onderwys in Suid Afrika.

Nourish your mind with UNDERSTANDING NORMAL AND CLINICAL NUTRITION, 12th Edition! Start by learning about normal nutrition, including the effects of food and nutrients on your mental and physical health, and then turn your focus to the clinical side of nutrition and the therapeutic care of people with health problems. Packed with practical information and resources, this text is designed to help you understand and apply nutrition concepts to your daily life as well as to clinical settings. Features in the text include real-life case studies and questions, step-by-step "How To" instruction, detailed illustrations, intriguing vignettes, a full glossary, and much more. Regardless of your background, the authors' enthusiasm, student-friendly writing, careful explanations, and concise coverage of current topics will inspire you to take a healthy look at the field of nutrition!

Learn the principles of MIS as you explore the latest developments and industry trends with MIS 10. This practically focused approach helps you master foundational MIS concepts that will guide your career.

You examine the latest topics, such as cloud computing, AR/VR, quantum computing and blockchain, with the most current MIS title on the market. Have you ever wondered what you would have done as a company leader in a critical moment? With this edition's MindTap digital experience, you can strengthen your decision-making skills with "YouDecide" -- new interactive case studies that bridge technology and business strategy and position you as the decision maker. You can also examine possible career paths with new career connection videos.

Delve deeper into key course concepts with new concept videos and foundational case studies. In addition, MindTap's RSS feeds alert you to the latest advancements and trends for a stronger focus on today's real business world.

Change and the management of change have become some of the most urgently discussed topics of our time. Yet despite this, very few change management practices are premised on a thorough understanding of the change phenomenon and its costly impact.

Organisational change: theory and practice is based on the philosophy that a deeper understanding of change and its consequences is necessary to constructively manage change in organisations. The book recognises that change at the individual level is inextricable from change at the organisational level. The reader is encouraged to apply insights and principles gained from the book to both personal and work contexts.

The book has been developed around the why of change (change as a phenomenon), the what of change (a review of change paradigms; early and contemporary concepts of change; process perspectives; the experience and impact of change) and the how of change engagement and management. It sensitises the reader to the everyday implications of the multifaceted nature of change. In the final chapter, different perspectives on change and transformation are related to change levers and triggers, change management models, formulae and success factors, challenges of implementation, and guidelines for purposefully engaging with change in organisations.

Organisational change will be of great value to the advanced student, human resource practitioner, consultant or line manager who needs a deeper understanding of the change phenomenon and its impact, and to all who have to contend with significant change at work or home, or who are instrumental in bringing about change in a specific organisational or societal context.

Whether you are preparing for a career as a business manager, computer programmer or system designer, or you simply want to be an informed home computer user, West's DATA COMMUNICATIONS AND COMPUTER NETWORKS, 9th Edition provides an understanding of the essential features, operations and limitations of today's computer networks.

You learn about systems both on premises and in the cloud as the author balances technical concepts with practical, everyday issues. Updates address the latest developments and practices in cloud business principles and security techniques, software-defined networking, 5G, the Internet of Things, data analytics and supporting remote workforces.

This edition also covers the CompTIA’s Cloud Essentials+ exam to help you prepare for this vendor-neutral, business-oriented cloud computing certification. Hands-on learning features and thought-provoking content also guide you through virtual networking technologies, industry convergence and wired and wireless LAN technologies.

The third edition of Occupationally-directed ETD Practices has been written, providing the Education, Training and Development (ETD) Practitioner with a practical textbook for the purpose of learning and professional practice. This book has been published during an exciting time in the history of skills development in South Africa.

Environmental law provides a comprehensive and succinct examination of the entire environmental law landscape in South Africa. The second edition includes a new chapter on climate change, and also examines the following recent developments: the new environmental impact assessment (EIA) regime (2010 regulations) several amendments to the National environmental management act and other environmental legislation the new National environmental management: waste act the new National environmental management: Integrated coastal management act several important developments in delegated legislation numerous new cases, including the far-reaching Fuel Retailers decision in the Constitutional Court.