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The End of Shops - Social Buying and the Battle for the Customer (Paperback)
Loot Price: R1,528
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The End of Shops - Social Buying and the Battle for the Customer (Paperback)
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Shops are facing tough times: recession, local legislation, parking
problems, competition from the internet and the strong position of
suppliers. Buying on the Internet 24/7 has become a real
alternative to the local shop with its rigid opening hours and
limited choice. So is there still a future for the traditional
retailer? What are the latest developments in this environment and
how can these be translated into significant business models? Cor
Molenaar analyses the struggle and the risks to describe the
opportunities and potential for the retail trade to turn the tide.
He looks at the new buying behaviour of consumers (the new
shopping), the evolution of retail (how it used to be, how it is
now and what it has to become) and shows what the future for the
shop will actually look like. Shops need to change, to reassess
their unique customer appeal and work in new ways with suppliers
and customers if they are to survive. Online retailing is often
seen as the panacea, but is that really the case? The internet will
undergo many changes, too. Many e-retailers will disappear or end
up surviving on the margin of the mainstream. Only the most canny
suppliers and webshops, those that can make best use of the
opportunities offered by the Internet will survive.
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