A leading M.I.T. social scientist and consultant examines five
professions - engineering, architecture, management, psychotherapy,
and town planning - to show how professionals really go about
solving problems. The best professionals, Donald Schoen maintains,
know more than they can put into words. To meet the challenges of
their work, they rely less on formulas learned in graduate school
than on the kind of improvisation learned in practice. This
unarticulated, largely unexamined process is the subject of
Schoen's provocatively original book, an effort to show precisely
how 'reflection-in-action' works and how this vital creativity
might be fostered in future professionals.
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