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Balancing Acts - A Human Systems Approach to Organizational Change (Hardcover)
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Balancing Acts - A Human Systems Approach to Organizational Change (Hardcover)
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Balancing Acts offers consultants and managers a simple, powerful
way to think about change, and ascribes a four-phase iterative
process for implementing change. Reviewing change initiatives from
different types of organizations, Balancing Acts confronts the
problems and pitfalls head-on that often arise during workplace
transitions. Conklin explains why organizational change can be so
difficult, and shows that by balancing a set of competing
psychological and systemic challenges, interveners will increase
their chance of success. Conklin shows that human groups function
as complex systems, and that a change initiative is not a linear
progression toward a predefined result. Instead, change is an
iterative process that involves a search for feasible and useful
solutions. The book's central argument is that while leading or
supporting this search, consultants and leaders must balance four
critical concerns: confrontation and compassion, participation and
observation, assertion and inquiry, and planfulness and emergence.
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