As the internet has increasingly become more social, the value
of individual reputations has risen, and a new currency based on
reputation has been created. This means that not only are companies
tracking what an individual is tweeting and what sites they spend
the most time on, but they're using this knowledge to predict the
consumer's future behavior. And a world in which Target knows that
a woman is pregnant before she does, or where a person gets a job
(or loses one) based on his high school hijinx is a scary one
indeed. But what if there were a way to harness the power of these
new technologies to empower the individual and entrepreneur? What
if it turned out that David was actually better suited to navigate
this new realm of reputation than Goliath? And what if he ushered
in a new age of business in which reputation, rather than money,
was the strongest currency of all? This is all currently happening
online already.
Welcome to the age of Reputation Economics:
-Where Avis is currently discounting car rentals based on
Twitter followers
-Where Carnival Cruise Lines are offering free upgrades based on
a Klout score
-Where Amazon and Microsoft are a short way away from
dynamically pricing their goods based on a consumer's reach and
reputation online
-Where Klout scores are being used to vet job applications
The value of individual reputation is already radically changing
the way business is done.
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