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Performance Measurement and Leisure Management (Paperback)
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Performance Measurement and Leisure Management (Paperback)
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The issue of performance measurement in the leisure industry is
increasingly important, from both theoretical (academic) and
applied (practitioner) perspectives. Managers need accurate
indications of how their organisations are performing, to inform
their decisions. Policymakers need an evidence base for their
decisions regarding public leisure services. Students and
researchers in leisure management are increasingly turning their
attention to the principles and evidence of performance
measurement, as an aid to management decision-making. The chapters
in this text each present a different case study of performance
measurement. They cover a wide range of sectors in the leisure
industry including public recreation centres, theme parks, play
facilities, sport organisations, hospitality, and the Olympic
Games. The evidence from these cases covers examples from three
different continents and five different countries. All the chapters
report empirical research and all the cases explore managerial
implications. However, results are presented with clearly explained
statistical analysis, which can be easily understood by a
non-academic audience. The book will be useful for leisure
management students, researchers and practitioners. The chapters
provide both reviews of the relevant literature and propose new
measurement models based on original data. This book was previously
published as a special issue of Managing Leisure.
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