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Diagnostic Expertise in Organizational Environments (Paperback)
Loot Price: R1,871
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Diagnostic Expertise in Organizational Environments (Paperback)
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Diagnostic Expertise in Organizational Environments provides a
state-of-the-art foundation for a new paradigm in expertise
research and practice. Skilled diagnosis is essential for accurate
and efficient performance across a range of organizational
contexts, including aviation, finance, rail, forensic
investigation, firefighting, and medicine. However, it is also a
complex process, subject to the abilities and experience of
individual operators, the culture and practices of organizations,
the relationships between operators, and the availability and
usefulness of technology. As a consequence, diagnostic skills can
be difficult to learn, maintain, and evaluate. This volume is a
comprehensive approach that examines diagnostic expertise at the
level of the individual practitioner, in the social context, and at
the organizational level. The chapter authors comprise both
academics and highly skilled practitioners so that there is a clear
transition from understanding the problem of diagnostic skills to
the implementation of solutions, either through redesign, training,
and/or selection. It will appeal to those academics and
practitioners interested and involved in this field and also prove
useful to students of psychology, cognitive science education
and/or computer interaction.
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