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Revisiting Trustworthiness in Social Interaction (Hardcover)
Loot Price: R3,883
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Revisiting Trustworthiness in Social Interaction (Hardcover)
Series: Routledge Research in Language and Communication
Expected to ship within 12 - 17 working days
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Bringing together trust research, rhetoric, ethnomethodology and
conversation analysis, this book formulates an analytical program
for conceptualizing and defining trustworthiness as an empirical
research object in social interaction. Revisiting Trustworthiness
in Social Interaction examines trustworthiness as a relational and
dynamic concept. It reviews sociological and rhetorical approaches
to the study of trustworthiness and respecifies it as an
interactional phenomenon displayed, tested and negotiated by
participants in social interaction. It identifies four participant
orientations of trustworthiness that may be foregrounded in
peoples' dynamic identity projects, and it defines the phenomena
'character-bound displays' and 'sequential negotiation of
character', both indicative of participants' orientation to
trustworthiness. In this way, the book turns the theoretical
concept of trustworthiness into an empirical object of interaction
analysis, pointing to a vast number of interactional indicators,
which allow interaction analysts to explore if and how interactants
orient to trustworthiness in an encounter. Exemplary cases from
both mundane and institutional encounters are analyzed using
ethnomethodological multimodal conversation analysis showing how
trustworthiness is done, challenges, achived, negotiated and lost
in interaction. The intended audiences are scholars of conversation
analysis, ethnomethodology, rhetoric and the social sciences,
especially communication, organizational and leadership studies,
and their students.
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