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Transforming Airlines - A Flight Plan for Navigating Structural Changes (Hardcover)
Loot Price: R1,724
Discovery Miles 17 240
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Transforming Airlines - A Flight Plan for Navigating Structural Changes (Hardcover)
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This book provides a flight plan for riding the impending
connectivity transformation curve. It takes the perspective of
actionability, highlighting initiatives that executives in airlines
and related businesses can use from the insights of multi-industry
executives. The emphasis is on execution, not on the concepts
themselves. There is a cluster of at least four distinct megatrends
that may converge to form disruptive conditions: (1) elevated
expectations of existing and new customer segmentations, those who
expect available and accessible air mass transportation systems,
and those who expect connected services and seamless travel on
different modes of transportation; (2) new emerging technology,
incorporated in the air and ground vehicles, that will create new
opportunities for existing and new service providers to offer new
value propositions; (3) platforms developed around the ecosystem of
customers; and (4) the impact on travel that the fast-changing
demographic and economic characteristics of two major countries:
India and China. These megatrends could lead existing or new
businesses to create value propositions specifically dedicated to
the new segments once each reaches a critical mass. Drawing on the
author's own experience in the airline industry and related
businesses, this book discusses the "how", relating to reimagining
the business, re-entrepreneuring the organization, innovating
through partnerships, reengaging with customers and employees, and
rebranding the business in response to these trends. This book is
recommended reading for all senior-level practitioners of airlines
and related businesses worldwide.
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