Managing for Public Service Performance - How People and Values Make a Difference (Hardcover)

How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

General

Imprint:	Oxford UniversityPress
Country of origin:	United Kingdom
Release date:	March 2021
Editors:	Peter Leisink (Professor Emeritus of Public Administration and Organization Science) • Lotte B. Andersen (Professor) • Gene A. Brewer (Professor of Public Administration and Policy) • Christian B. Jacobsen (Associate Professor) • Eva Knies (Professor of Strategic Human Resource Management) • Wouter Vandenabeele (Associate Professor)
Dimensions:	242 x 161 x 26mm (L x W x T)
Format:	Hardcover
Pages:	368
ISBN-13:	978-0-19-289342-0
Categories:	Books > Business & Economics > Industry & industrial studies > Civil service & public sector Books > Business & Economics > Business & management > Management & management techniques > General Promotions
LSN:	0-19-289342-4
Barcode:	9780192893420

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