Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Measuring Customer Experience - How to Develop and Execute the Most Profitable Customer Experience Strategies (Paperback, 1st ed. 2015) Loot Price: R1,967
Discovery Miles 19 670
Repayment Terms: R184 pm x 12*
Add to cart
Measuring Customer Experience - How to Develop and Execute the Most Profitable Customer Experience Strategies (Paperback, 1st...

Measuring Customer Experience - How to Develop and Execute the Most Profitable Customer Experience Strategies (Paperback, 1st ed. 2015)

Philipp Klaus

 (sign in to rate)
Loot Price R1,967 Discovery Miles 19 670 | Repayment Terms: R184 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: 2015
First published: 2015
Authors: Philipp Klaus
Dimensions: 216 x 140 x 14mm (L x W x T)
Format: Paperback
Pages: 166
Edition: 1st ed. 2015
ISBN-13: 978-1-349-47734-0
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Social sciences > Sociology, social studies > Social institutions > Work & labour
Books > Business & Economics > Business & management > Management of specific areas > Research & development management
Books > Business & Economics > Business & management > Sales & marketing > Market research
Books > Business & Economics > Business & management > Sales & marketing > Customer services
LSN: 1-349-47734-6
Barcode: 9781349477340

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners