This book was created for business owners, executives and managers,
associations and nonprofit organizations who want to understand
what it takes to create and sustain a successful web presence. It's
primarily designed for businesses which are not pure e-commerce
companies, and that probably don't have the resources to deploy
major enterprise software solutions and dedicated in-house
technical teams.
The book is about business concepts, issues, strategies and
tactics for the Web. It is not intended to be an exhaustive list or
review of tools, technologies, platforms, current regulations or
any of the other constantly shifting parameters of the online
world. Rather, it aims to provide a fast, but thought-provoking
read that offers a 30,000 ft "hawk-eye" perspective on the many
different considerations for an effective website and social media
presence.
The book is divided into four main sections: Management-level
Issues Setting Strategy and Tactics Creating Content That Makes
Connections Measuring Results The 42 Rules are based on Philippa's
15-plus years of consulting experience and research into what works
at a practical level, and are illustrated with real-life examples
from her clients, audiences and colleagues. Each rule is designed
to help readers determine if the issue or idea that's being
presented is pertinent to their specific situation. It explains the
overall concept, and offers an example, case study, or other ideas
from over thirty contributing experts including Rob Siefker,
Director of Zappos Customer Loyalty Team, Francoise Gilbert, author
of "The Global Privacy Book," John Yunker, author of "The Art of
the Global Gateway," and Dan Burrus, author of "Flash
Foresight."
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