Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Social Customer Relationship Management - Grundlagen, Anwendungen und Technologien (German, Paperback, 1. Aufl. 2016) Loot Price: R1,161
Discovery Miles 11 610
Repayment Terms: R109 pm x 12*
Add to cart
Social Customer Relationship Management - Grundlagen, Anwendungen und Technologien (German, Paperback, 1. Aufl. 2016): Rainer...

Social Customer Relationship Management - Grundlagen, Anwendungen und Technologien (German, Paperback, 1. Aufl. 2016)

Rainer Alt, Olaf Reinhold

 (sign in to rate)
Loot Price R1,161 Discovery Miles 11 610 | Repayment Terms: R109 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

Dieses Buch zeigt wie die Verbindung von Social Media mit Customer Relationship Management (CRM) Perspektiven fur Marketing, Verkauf und Service schafft. Es kombiniert dazu Grundlagenwissen und Fallbeispiele. Fur das Social CRM identifizieren die Autoren vier Verwendungszwecke sowie drei Umsetzungsstufen und thematisieren auch Fragen der Datenerschliessung und der Datenqualitat. Es richtet sich sowohl an Praktiker als auch an Lehrende und Studierende.

General

Imprint: Springer Gabler
Country of origin: Germany
Release date: 2017
First published: 2016
Authors: Rainer Alt • Olaf Reinhold
Dimensions: 210 x 148 x 8mm (L x W x T)
Format: Paperback
Pages: 118
Edition: 1. Aufl. 2016
ISBN-13: 978-3-662-52789-4
Languages: German
Categories: Books > Business & Economics > Business & management > E-commerce
Books > Business & Economics > Business & management > Management of specific areas > General
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Computing & IT > Computer software packages > Other software packages > Enterprise software > General
Promotions
LSN: 3-662-52789-8
Barcode: 9783662527894

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R123 Discovery Miles 1 230
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R382 R334 Discovery Miles 3 340
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R320 R270 Discovery Miles 2 700
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R735 Discovery Miles 7 350
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R259 Discovery Miles 2 590
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R924 Discovery Miles 9 240
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,842 Discovery Miles 48 420
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R273 Discovery Miles 2 730
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,083 Discovery Miles 10 830
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,833 Discovery Miles 68 330
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,865 Discovery Miles 68 650
Brand Management (Hardcover): Frantisek Pollak, Peter Markovic
Brand Management
Frantisek Pollak, Peter Markovic Hardcover R2,400 Discovery Miles 24 000

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners