The creation and management of customer relationships is
fundamental to the practice of marketing. Marketers have long
maintained a keen interest in relationships: what they are, why
they are formed, what effects they have on consumers and the
marketplace, how they can be measured and when and how they evolve
and decline.
While marketing research has a long tradition in the study of
business relationships between manufacturers and suppliers and
buyers and sellers, attention in the past decade has expanded to
the relationships that form between consumers and their brands
(such as products, stores, celebrities, companies or countries).
The aim of this book is to advance knowledge about consumer-brand
relationships by disseminating new research that pushes beyond
theory, to applications and practical implications of brand
relationships that businesses can apply to their own marketing
strategies.
With contributions from an impressive array of scholars from
around the world, this volume will provide students and researchers
with a useful launch pad for further research in this blossoming
area.
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