In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?

In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.

Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of 'performance'. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance - International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

The Oxford Handbook of Pensions and Retirement Income is the only comprehensive review available of the latest research, policy-related tools, analytical methods and techniques, and major theoretical frameworks and principles of pension and retirement income. Featuring over forty contributions from leading academic and professional experts, the handbook draws on research from a range of academic disciplines to reflect on the implications for current and future provision of pension and retirement income of demographic ageing, the changing financial circumstances of nation states, and globalization. An indispensable desk reference for researchers and practitioners in the area, it is also essential for policymakers and those with broad interests which include this very important area. Contributors: William C. Apgar, Camila Arza, Anthony Asher, Vickie L. Bajtelsmit, Armando Barrientos, Rob Bauer, Gary Burtless, John Y. Campbell, Gordon L. Clark, Adam Creighton, E Philip Davis, Johan J. De Deken, Zhu Xiao Di, Richard Disney, Bernhard Ebbinghaus, Robin Ellison, Ewald Engelen, Gosta Esping-Andersen, Teresa Ghilarducci, Tryggvi Thor Herbertsson, Roy P.M.M. Hoevenaars, Tony Hope, Yu-Wei Hu, Paul Johnson, Andre Laboul, Florence Legros, David McCarthy, Warren McGillivray, Carmelo Mesa-Lago, Marilyn Moon, Alicia H. Munnell, John Myles, David Neumark, Naohiro Ogawa, J. Michael Orszag, Hanam S. Phang, John Piggott, Eduard Ponds, James Poterba, Neha Sand, Steven Sass, Julian Savulescu, Tom B.M. Steenkamp, Annika Sunden, Noriyuki Takayama, Patricia Thane, Ian Tonks, Bart van Riel, Steven F. Venti, Luis M. Viceira, Noel Whiteside, Geoffrey Whittington, David A. Wise, and Juan Yermo.

The new edition of Business Analysis and Valuation builds on the strong success of the first IFRS edition, providing students with the knowledge of how to use financial statement information to assess a firm's financial performance, value, and creditworthiness. The text is primarily aimed at Masters and upper-level undergraduate programs in business and builds a bridge between accounting and finance, therefore making it accessible to both finance and accounting students. The distinctive strengths of this text include a large number of real-world cases used to illustrate theory; the step-by-step analysis methodology, and the extensive discussion of strategy analysis. The presentation of material is based on business analysis before financial analysis, which ensures that financial analysis is approached in a real-world manner and is driven by strategy. The pedagogy is geared toward helping students to develop strong practical skills using current applications and supported by the extra interactive material on the companion website.

The remarkable growth of financial markets over the past decades has been accompanied by an equally remarkable explosion in financial engineering, the interdisciplinary field focusing on applications of mathematical and statistical modeling and computational technology to problems in the financial services industry. The goals of financial engineering research are to develop empirically realistic stochastic models describing dynamics of financial risk variables, such as asset prices, foreign exchange rates, and interest rates, and to develop analytical, computational and statistical methods and tools to implement the models and employ them to design and evaluate financial products and processes to manage risk and to meet financial goals. This handbook describes the latest developments in this rapidly evolving field in the areas of modeling and pricing financial derivatives, building models of interest rates and credit risk, pricing and hedging in incomplete markets, risk management, and portfolio optimization. Leading researchers in each of these areas provide their perspective on the state of the art in terms of analysis, computation, and practical relevance. The authors describe essential results to date, fundamental methods and tools, as well as new views of the existing literature, opportunities, and challenges for future research.

A corporate manager typically oversees several ongoing projects and has the opportunity to invest in new projects that add wealth to the stockholders. Such new projects include expanding the corporation's existing business, entering into a new line of business, acquiring another business, and so on. If the firm does not have sufficient internal capital (cash) to finance the initial investment, the manager must enter into a transaction with outside investors to raise additional funds.In this situation, the manager of a public corporation faces two key decisions:Modern corporate finance theory, originating with the seminal work of Merton Miller and Franco Modigliani, has demonstrated that these decisions depend on the information that the manager and investors have about the firm's future cash flows.In this book, the authors examine these decisions by assuming that the manager has private information about the firm's future cash flows. They provide a unified framework that yields new theoretical insights and explains many empirical anomalies documented in the literature.

Planning and Budgeting is one of the hottest topics in accounting; global spending on budgeting software is booming and is predicted to continue to grow throughout this decade. It's big business.
This book focuses on 'Driver-Based' budgeting (ie using external and internal non-financial drivers to predict live item expenses). The book shows the benefits that Driver-Based Budgeting brings and as such is a 'tool kit for change'. Case studies and worked examples are used throughout to ensure understanding, as well as checklists on implementation issues.
Transform the process of implementing new budgeting software with Driver-Based Budgeting
Shows how organisations can slash the time and cost involved in preparing their annual budget
Accountants learn how to manage uncertainty and quickly assess the impact of both internal and external changes

Student-friendly and international in scope and relevance, this book provides an accessible introduction to the economics of small business for those with little knowledge of economics.

Economics, alongside other disciplines and interacting with them, has some important insights to offer and it is in this context that The Economics of Small Firms examines the formation, survival, growth and financing of small businesses, spatial variations in business formation, the economic role of small businesses, and key policy issues.

This informative text is an essential purchase for anybody studying business and management who is eager for an easy-to-use and engaging overview of economics, entrepreneurship and small business.

Trade finance is of great importance in the commercial world, for both students (undergraduate and postgraduate) and practitioners. The choice of countries in export trade is often perception-based: trade with government departments or public institutions is seen as much safer than with private entities and the choice of countries is often based on that perception of risk.

This book:

• 
  

  
  

• addresses issues and topics which are relevant to all jurisdictions in the world
• 
  

  
  

  
  

• explains the various types of trade finance, how they may be raised and the legal issues pertaining to them
• 
  

  
  

Value for those wanting to understand the legal issues of sources of trade finance in both the developed and developing countries, this book will interest students studying the interaction between law and commerce.

Student-friendly and international in scope and relevance, this book provides an accessible introduction to the economics of small business for those with little knowledge of economics.

Economics, alongside other disciplines and interacting with them, has some important insights to offer and it is in this context that The Economics of Small Firms examines the formation, survival, growth and financing of small businesses, spatial variations in business formation, the economic role of small businesses, and key policy issues.

This informative text is an essential purchase for anybody studying business and management who is eager for an easy-to-use and engaging overview of economics, entrepreneurship and small business.

This topical and timely book presents and innovative approach to dealing with the complexities of cost planning in PFI. PFI/PPP projects have a significantly different costing environment from conventionally procured projects, requiring cost analysts to use their expertise and innovative thinking to develop whole-life cost solutions that deliver value for money to the client, thus improving public building assets performance. Abdelhalim Boussabaine provides a thorough grounding in the theory of PFI, from its early evolution through to examples of current projects. In particular, the rationale for private financing of public services, arguments for and against PFI and 'value for money' mechanisms are discussed. The book presents an innovative framework for whole-life value and calls for changes in the way whole life cycle value is perceived, created and exchanged. Cost Planning of PFI and PPP Building Projects provides the reader with existing knowledge as well as present innovative thinking for future development and management of PFI/PPP cost planning processes. Given the importance and novelty of this book, academics, professionals, undergraduate and postgraduate students will find this book valuable.

The authoritative resource for understanding and practicing valuation of both common fixed income investment vehicles and complex derivative instruments-now updated to cover valuing interest rate caps and floors.

Most entrepreneurs interested in buying a business naturally assume they need large amounts of cash to work a deal. In fact, there are other ways to fund an entrepreneurial venture, particularly through seller financing. This simple, straightforward guide covers every possible source of financing available for wannabe business owners, how to deal with sellers, and how to use asset financing, selling equity, and asset protection. "Buy Your Own Business with Other People's Money" shows that you don't have to be rich to buy a business; you just need to be creative in financing your new business. For everyone who dreams of owning a business one day, this book has the answers.

This book provides a comprehensive introduction to accounting and finance, and is used on a variety of courses including BTEC Higher National, undergraduate degree, RSA and LCCI. In the fourth edition there have been significant changes to the structure and content to reflect the requirements of the new BTEC Higher National in Business and Finance. New material has been included on the use of spreadsheets, and updated information on recent developments in financial and management accounting. In response to feedback from lecturers, answers to multiple-choice questions and other selected questions have now been included at the back of the book.

This indispensable resource explains principles of financial planning and financial psychology to help teens and young adults make good financial decisions now and achieve their financial goals. Financial literacy for savvy teens and young adults means meeting them where they are, which is in high school and college. It also means understanding how they differ from their Gen X and elder millennial parents. For example, they tend to be debt-averse, thrifty, and responsible but may err on the side of taking too little risk, such as not investing early enough. This book uses economics and psychology to help Generation Z students make better decisions throughout their lives and especially in their formative years. Financial Literacy for Generation Z addresses decisions students have to make while still in school, after graduation, and later, with the greatest emphasis on the decisions closest at hand to them. It encompasses not just money talk-for example, how much to contribute to your 401(k)-but also decisions that are directly connected to money, such as choosing a major and a career, building a credit record, and managing your first real income. Honors the range of financial goals from simply being comfortable through becoming rich Provides case illustrations of how young people of different personality types engage the financial world Offers references to information on modern and reputable websites including NerdWallet.com and CreditKarma.com Includes plenty of "street smart" advice

This title presents a fast track route to mastering the skills needed for evaluating return on investment. It covers the key areas of return on investment, from cost benefit analysis and risk analysis to accounting techniques and the balanced scorecard. It features examples and lessons from some of the world's most successful businesses, including oil and telecommunications giants, and ideas from the smartest thinkers, including Mack Hanan and Warren Buffet. It includes a glossary of key concepts and a comprehensive resources guide.

Budgets are like road maps -- they provide a direction for a corporates financial management. Balance sheets and statements of revenues also provide insights into how well a company is following that direction. But cash flow and cash flow forecasts are what guide the day-to-day itinerary for an organization.
Budgets and cash flow are dynamic -- adjustments and changes can and should occur. If you understand what you are looking at, you can use cash flow to create better budgets and thus more accurate cash flow forecasting.
Cash Flow Forecasting outlines the techniques required to undertake a detailed analysis of the cash flow dynamics of the business from both a historical and forward looking perspective.
Cash Flow Forecasting explains how to:
* Determine appropriate cash flow figures from pro forma financial statements
* Interpret detailed cash flow forecasts and understand the difference between profit and cash flow
* Conserve or generate cash in the short term
* Evaluate different methods of project evaluation
* Recognize the limitations of accounting information in valuing companies
*Inspired by basic entry level training courses that have been developed by major international banks worldwide
* Will enable students and those already in the finance profession to gain an understanding of the basic information and principles of cash flow forecasting
* Includes questions with answers, study topics, practical "real world" examples and extensive bibliography

Until now there were no published analyses of the recent solvency work conducted in Europe, specifically the risk categories proposed by the International Actuarial Association (IAA). Answering the insurance industry's demand in the wake of the EU Solvency II project, Solvency: Models, Assessment and Regulation provides a concrete summary and review of solvency and inspires additional work in the field. Following an introduction to the concept, the first section of the book provides a historical review of solvency, detailing solvency regulation and accounting within the EU. A review of the steps leading to Solvency II looks at accounting, supervision, the actuarial field, the first phase of Solvency II, international approaches to banking, and the solvency systems of 12 major nations. The second section explores the current basis for solvency modeling, focusing on the valuation of assets and liabilities, dependency and various conservative approaches, as well as a baseline and benchmark approach. This section also provides examples of risk structure and the effects of diversification. The final section discusses groups and internal modeling as it relates to EU Solvency II. It addresses insurance groups, financial conglomerates, reinsurance, the importance of internal modeling and stress testing, and the current state of the second phase of EU Solvency II.

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: * Understand the context that led to the start of the Customer Success movement * Build a Customer Success strategy proven by the most competitive companies in the world * Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.

The key to any successful business is the effective management of revenue, costs and of course profitability. This book provides golf course superintendents with the necessary tools to manage their daily financial operations by explaining basic accounting principles such as pricing, budgeting, cost control, payroll and cash flow. With chapters on financial statements, golf course operation schedules, breakeven analysis and operating budgets this is an invaluable tool for all owners, operators and managers of golf courses.
* The first edition has become the standard industry tool for understanding and making sound financial decisions (1575040395, Ann Arbour Publishing, 1996)
* Schmidgall is the industry's leading authority of financial practices for golf-course superintendents

This book, first published in 1983, stresses the need for libraries to weed out expenditures which do not contribute to their basic role - the collection and organization of information - when planning where and when to spend money. It illustrates how priorities and goals must change in accordance with changes in libraries' roles in the information world.

In this book, first published in 1971, the author develops and tests a productivity system based on Added Value as the measure of company income and output. The theory behind the system is that the behaviour of a company can best be explained in terms of its need to create an income. From this, it follows that its effectiveness depends on the efficiency with which it uses all the resources at its disposal to create this income. If it is accepted that the need is to create an income, then the efforts of the employees, the objectives of individuals, the pricing procedures, and the control systems must be co-ordinated to achieve this end. This title will be of interest to students of management, economics, and business studies.

Recent advances in technology, combined with the deregulation of the telecommunication market and the proliferation of the Internet, have created a highly competitive environment for communication service providers. There is no simple recipe for pricing network service contracts in all contexts. Pricing is a complex subject, which depends on parameters of the actual market - including the degree of competition and customer demand - and parameters of technology, such as resource consumption, network architecture, resource availability, and cost.

Pricing Communication Networks: Economics, Technology and Modelling covers many important issues in providing new services, the relation between pricing and resource allocation in networks, and the emergence of the Internet and its pricing. It provides a framework of mathematical models for pricing multidimensional contracts with quality of service guarantees, and includes a useful background on network services and contracts, network technology, basic economics, and pricing strategy.

• Provides a broad overview of network services and contracts.

• Includes a primer on modern network technology and the economic concepts relevant to pricing and competition.

• Discusses mathematical models for multiplexing bursty traffic flows, and applies these to measuring network capability and deriving pricing strategies for services with statistical quality guarantees.

• Discusses definitions of cost for communication networks and explains the intricacies of cost-based pricing.

• Explains congestion pricing and its potential applications in the Internet.

• Illustrated throughout by detailed examples and figures.

• Includes coverage of specialist topics, such as regulation, multicasting, interconnection, and auctions.

Reducing variables and negotiating risk in lucrative emerging markets

"A timely book on the critical subject of valuation in emerging markets. Academics and practitioners have provided over the last few years many pieces of the puzzle, and Pereiro successfully puts them all together. With a broad overview of the underlying theory and many examples in which the theory is put to work, this book is bound to become one of the must-read references on the topic."
––Javier Estrada, IESE Business School (Barcelona, Spain), Editor-in-Chief, Emerging Markets Review

"Valuation is a key factor for success in the business of private equity. This is a fundamental book to be read by all professionals involved in private equity in emerging markets. Valuation of Companies in Emerging Markets: A Practical Approach contains a comprehensive set of valuation tools, and the book provides a very focused and pragmatic approach to the techniques that are applied in practice by private equity investors in nontraditional markets."
–– Carlos Wagener, HSBC Private Equity Latin America

"Two mistakes are common in the valuation of companies in emerging markets: inappropriate application of models originally developed for mature economies, and the use of black boxes–– displaying numbers without explaining the rationale behind them. Valuation of Companies in Emerging Markets: A Practical Approach adds value to the theory and practice of company valuation and helps to avoid these mistakes."
–– Ernesto Gaba, Chief Economist, BBVA Banco Franc`es

"A required reading for practitioners and everybody who deals with investment in emerging markets. This book contains a comprehensive set of tools and examples for tackling practical problems of valuation. Pereiro’s balanced exposition of theory and practice as it applies to the changing conditions of emerging markets fills an important gap in the literature."
–– Enrique R. Arzac, Professor of Finance and Economics, Graduate School of Business, Columbia University

"...a well-structured analysis of valuation in emerging countries. I find the conceptual framework attractive and the empirical applications excellent."
–– Bruno Solnik, Professor of Finance, HEC-School of Management (France)

"What I like about the book is that it delivers what it promises–– it is practical. Better yet, it achieves this without descending to the mere cookbook-recipe level. The user gets a good review of the defensible alternatives, with pros and cons; and where judgment is required, the recommendations reveal a great deal of common sense."
–– Piet Sercu, Professor of International Finance, PwC Chair "Value and Risk", DTEW, University of Leuven (Belgium)

Now you can trust the only book specifically written for address concepts from intermediate or advanced corporate finance with Brigham/Daves' INTERMEDIATE FINANCIAL MANAGEMENT, 11E. This comprehensive book written by renowned finance authors Gene Brigham and Phillip Daves presents a unique, balanced coverage of the conceptual theories and practical skills that lead to stronger financial decisions. The book reinforces coverage from earlier corporate finance learning, while providing new advanced material to challenge even the most prolific learners. Coverage of core issues and of developing trends that are reshaping finance today are clearly discussed throughout the book's reader-friendly approach that is filled with timely real business examples, integrated cases, and Excel spreadsheet models. A comprehensive support package includes Thomson ONE-Business School Edition, the same financial online database Wall Street professionals trust every day as well as optional solutions Aplia for Finance, today's leading online homework management system, and the CengageNOW online learning system with personalized learning path and support."