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Books > Business & Economics

Fundamentals Of Organisational Development (Paperback): N. Martins, D. Geldenhuys Fundamentals Of Organisational Development (Paperback)
N. Martins, D. Geldenhuys
R667 Discovery Miles 6 670 Ships in 2 - 4 working days
You CAN Own Your Own Home - A Step-By-Step Guide For The First-Time Home Buyer (Paperback): Tania Weich You CAN Own Your Own Home - A Step-By-Step Guide For The First-Time Home Buyer (Paperback)
Tania Weich
R280 R221 Discovery Miles 2 210 Save R59 (21%) Ships in 5 - 7 working days

Yes, you better believe it! You CAN own your own home … and this book will show you how.

Owning a home is NOT reserved for a select few, and although everyone wants to own their own property, too many are unaware that this possibility exists for everyone. Without the necessary information, the process seems overwhelming. Where to begin? What are the requirements? Where am I going to get that kind of money? Too often, one gives up before even trying.

There is no rule that says you have to pay rent to a landlord for the rest of your life. It takes only that first step – the realisation that it can be done. And this book will show you how, by breaking down a seemingly complex process into simple, logical and easy-to-understand actions. Real-life case studies highlight the common errors many of us commit, until we know better. It is only once these patterns are recognised that they can be remedied.

If your dream is to own your own home for generations to come, this book will help you every step of the way!

A Taste For Life - How The Spur Legend Was Born (Paperback): Allen Ambor A Taste For Life - How The Spur Legend Was Born (Paperback)
Allen Ambor
R335 R288 Discovery Miles 2 880 Save R47 (14%) Ships in 4 - 8 working days

"If there’s one sure thing I have learned from half a century in the restaurant business, it’s that patience isn’t a virtue when you’re hungry. Service is the virtue."

Join Allen Ambor on a rock ’n roll ride through the restaurant business and pioneering days of franchising in South Africa.

Ambor’s exuberance for life and exacting management style shine through on every page of this biography of the man who went from being a hippy waiter to opening the first Spur in 1967 and growing it into an empire that included more than 500 franchises under the Spur, Panarottis, John Dory’s and RocoMamas brands.

Lead With Super Clarity - How Successful Leaders Achieve Exceptional Results (Paperback): Maanda Tshifularo Lead With Super Clarity - How Successful Leaders Achieve Exceptional Results (Paperback)
Maanda Tshifularo
R310 R248 Discovery Miles 2 480 Save R62 (20%) Ships in 5 - 10 working days

These are difficult times. The Covid-19 pandemic has proved to us that we cannot rely on tomorrow to be like today; there is no such thing as ‘business as usual’. The social and economic upheaval has been devastating, and its effects long-lasting, making these times even more uncertain. The antidote to this uncertainty is clarity.

Maanda Tshifularo has had the privilege of interacting with successful innovators, culture shifters, business leaders and thought leaders, and their ‘common success denominator’ is the ability to see, say, and do things, with purposeful clarity. He has identified ‘Super Clarity’ as the differentiator that helps leaders navigate the ambiguity and half-heartedness which have become the default state in many organisations, leading to plummeting employee morale and productivity.

Not only does a super-clear leader achieve and make a meaningful contribution, but they also experience remarkable joy and personal growth in the journey.

It has never been more crucial for leaders to provide clarity and, in this book, Maanda defines and explains the importance of Super Clarity, and how to translate purpose into our day-to-day activities to unlock exceptional results, job satisfaction, team cohesion and employee engagement.

He outlines in Lead with Super Clarity the critical steps that we can take, as business leaders or in our own lives, to foster clarity – and, in so doing, create an environment characterised by purpose, insight and alignment.

Kasinomics - African Informal Economies And The People Who Inhabit Them (Paperback): G.G. Alcock Kasinomics - African Informal Economies And The People Who Inhabit Them (Paperback)
G.G. Alcock
R295 R236 Discovery Miles 2 360 Save R59 (20%) Ships in 5 - 10 working days

Did you know …

  • That the muti market is worth R3 billion a year, with 27 million consumers?
  • That the average hawker earns R3000 a month and there are nearly 500 000 of them!?
  • That the trade in goats is worth millions of rand?
  • That the dagga trade can set the standard for market and distribution to the informal market?
  • That Parmalat Cheese Slices have created a multi-million rand business in kotas, and why the Perfect Sishebo Show is the biggest food show in the country?

Do consumers modernise or westernise? What are the eight cultural megatrends of the South African kasi sector? One of them is modernising, another is spirituality, but how and why?

Feast on Mogodu Mondays and Shwam-shwams, visit sacrifice ceremonies and stokvels, meet sangomas and urban trendsetters. You will never look at the low income informal sector people and businesses in the same way again. With stories and anecdotes, from kayaking down the Tugela, Zulu dancing in the pyramids to hijacking a Kulula flight, GG’s true life stories and how they link to understanding and inspiration for marketing ideas will make you gasp, laugh and shake your head in wonder.

A book as eclectic, mysterious and colourful as the marketplace it is written about.

Servings Of Self-Mastery - Bite-Sized Pep Talks To Unlock Greatness (Paperback): Alistair Mokoena Servings Of Self-Mastery - Bite-Sized Pep Talks To Unlock Greatness (Paperback)
Alistair Mokoena
R280 R224 Discovery Miles 2 240 Save R56 (20%) Ships in 5 - 10 working days

Self-mastery is the pinnacle of self-effectiveness. It is the reset button that puts you back in control of your life and helps you make healthy choices in both your personal and business life. If you’ve ever experienced anxiety, self-doubt, confusion, procrastination, helplessness, lack of self-control, impatience and a constant need for instant gratification, then Servings of Self-Mastery is for you.

With self-mastery you are able to coach yourself out of the negative mind-states that hold you back. This book will help you recognise the thoughts, feelings and beliefs that stand in your way of physical, mental, emotional and spiritual fulfilment. It will equip you with the agency to reframe these barriers into positive energy that will catalyse and catapult you into action, and this is how the best among us experience flow.

With short, easy-to-digest pep talks, you may want to read this book from cover-to-cover, or choose a specific chapter to read on those days when you need a little support and inspiration.

Alistair Mokoena’s Servings of Self-Mastery is packed with bitesized reminders of the greatness within us, together with the tools to unlock potential and abundance in all aspects of our lives. It is a book that is written with love and compassion to help you thrive.

Pivot - Eight Principles For Transforming Your Business In A Time Of Disruption (Paperback): Will Page Pivot - Eight Principles For Transforming Your Business In A Time Of Disruption (Paperback)
Will Page
R199 Discovery Miles 1 990 In Stock

A stunning new insight into how the most crucial lesson you can learn in today’s challenging business environment is how to change the fundamentals of what you do, rather than carry on fighting a battle that is already lost.

The near destruction of the music industry at the hands of online piracy and its subsequent recovery on the backs of digital streaming platforms is more than just the biggest story of disruption and reinvention of the digital age. It is also a trove of insights on how to confront the metamorphosis we are all facing in dealing with the Covid-19 era, as accelerating tech and economic changes reshape our work, our play and our very minds.

Will Page, Spotify’s first chief economist, extrapolates music’s journey into eight guiding principles for pivoting through the ubiquitous disruption in nearly all industries. Expect the unexpected with transferable lessons coming from Starbucks, Tupperware and even Groucho Marx. The notion of 'Tarzan Economics' ties these principles together: a framework for recognising and acting on disruption, by letting go of the old vine and grabbing onto the new. Page joyfully brings these insights to life and provides a guide for knowing not just how to grab the new vine, but when. He assesses the new dynamics of the 'long tail', identifies friends and foes in the battle for scarce attention and provides a practical tool for discovering the right role for each of us to succeed in this new modern world.

As we emerge from the unprecedented disruption of a global pandemic, Pivot shows all of us - individuals, organisations and institutions - that if the vine we are holding onto is withering, we can have confidence to reach out for a new one in 2023 and beyond.

Basics Of Entrepreneurship (Paperback, 4th Edition): C. Nieuwenhuizen Basics Of Entrepreneurship (Paperback, 4th Edition)
C. Nieuwenhuizen
R599 R528 Discovery Miles 5 280 Save R71 (12%) Ships in 4 - 8 working days
Customer service (Paperback, 2nd ed): R. Machado Customer service (Paperback, 2nd ed)
R. Machado 2
R566 Discovery Miles 5 660 Ships in 2 - 4 working days

In today's globalised and digital world, consumers can move from one retailer to the next across the world at the click of a button. Online access and social media mean that consumers are more market savvy, more informed and more discerning than ever before. What brings them back is an enhanced shopping experience, and key to this is good customer service. More and more marketers are focusing on retaining their customer base or trying to erode their competitor's customer base through better customer service. After all, happy customers are repeat customers and become advocates for the business.

Corporate Governance In South Africa - With International Comparisons (Paperback, 2nd Edition): Tobie Wiese Corporate Governance In South Africa - With International Comparisons (Paperback, 2nd Edition)
Tobie Wiese 4
R695 R612 Discovery Miles 6 120 Save R83 (12%) Ships in 4 - 8 working days

The second edition of Corporate Governance In South Africa addresses the changes in the corporate governance landscape in South Africa brought about by the King IV Report on Governance for South Africa, 2016 and changes to several international codes.

Corporate Governance In South Africa covers the following areas: the corporate governance framework in South Africa, comparisons with various international corporate governance frameworks, and contemporary governance issues. The book also offers a corporate governance implementation guide.

Examples of failed corporate governance practices, both local and international, are provided throughout the book, seeking to illustrate the importance of effective corporate governance practices by companies.

Business Statistics Using Excel (Paperback): Glyn Davis, Branko Pecar, Leonard Santana Business Statistics Using Excel (Paperback)
Glyn Davis, Branko Pecar, Leonard Santana
R750 R690 Discovery Miles 6 900 Save R60 (8%) Ships in 6 - 10 working days

Business Statistics using Excel offers an excellent and helpful introduction to business statistics for students who require a first course, providing all of the explanation, tools, and skills which are required in order to master the subject matter. Thorough, clear and accessible, the text guides students in a progressive, step-by-step manner through the theoretical concepts and techniques, and supports understanding by providing extensive examples from a South African context. The text assumes no prior knowledge of the subject, and includes refresher chapters on numerical skills and Microsoft Excel. This text is eminently suitable as a first course in statistics for students who are studying the subject as a module within any business-related programme of study.

Think Again - The Power Of Knowing What You Don't Know (Paperback): Adam Grant Think Again - The Power Of Knowing What You Don't Know (Paperback)
Adam Grant
R345 R270 Discovery Miles 2 700 Save R75 (22%) Ships in 5 - 10 working days

Bestselling author, smart thinking guru and TED podcast star, Adam Grant returns with a compelling guide to changing your mind.

Why do we refresh our wardrobes every year, renovate our kitchens every decade, but never update our beliefs and our views? Why do we laugh at people using computers that are ten years old, but yet still cling to opinions we formed ten years ago?

There's a new skill for the modern world that matters more than raw intelligence - the ability to change your mind. To have the edge we all need to develop the flexibility to unlearn old beliefs and adapt when the evidence and the world changes before us.

Told through fascinating stories, informed by cutting-edge research and illustratedwith amazing insights from Adam Grant's conversations with people such as Elon Musk, Hilary Clinton's campaign team, top CEOs and leading scientists, this is the ultimate guide to keeping your thinking fresh, learning when to question your ideas and update your own opinions, and how to inspire those around you to do the same.

Acta Non Verba - The Playbook For Creating, Achieving And Performing At Your Highest Level (Paperback): Erik Kruger Acta Non Verba - The Playbook For Creating, Achieving And Performing At Your Highest Level (Paperback)
Erik Kruger
R230 R184 Discovery Miles 1 840 Save R46 (20%) Ships in 5 - 10 working days

Erik Kruger is a high-performance coach and founder of the Mental Performance Lab. He writes an email early each morning which he sends to many thousands of subscribers. The aim of his daily message is to inspire people, asking them to reflect and act. Packed with more than 160 thoughtful reflections on what it takes to live a life of action and not words, Acta Non Verba’s purpose is to get people moving, creating, and generating an unstoppable drive in both their business and personal journeys.

The words Acta Non Verba is the sign-off Erik uses in all his emails. This simple Latin phrase, meaning ‘Actions Not Words’, has started a movement. It’s a plea; a call to create your life instead of living it by default, a call to show your intentions instead of merely speaking about them. It’s a call to live to your fullest potential. This is not a book to read from cover to cover, in one sitting. Each day there is a new chapter waiting to be read. Put this book on your bedside table, and read a new chapter with your first cup of coffee every morning. Each message is short so you can read it quickly, in the moment, and then reflect and act on it for the entire day. It’s a book that demands action.

ACTIONS, NOT WORDS

Remember, it’s not about the words on these pages; it’s about what you do with them.

Business Management - A Contemporary Approach (Paperback, 4th Edition): Andreas de Beer, Jessica Nel Business Management - A Contemporary Approach (Paperback, 4th Edition)
Andreas de Beer, Jessica Nel
R521 R459 Discovery Miles 4 590 Save R62 (12%) Ships in 4 - 8 working days

No business exists in a vacuum – it is impacted on by a constantly evolving world, which presents new challenges and opportunities every day. To cope with these, a business should be proactive and adaptive, not just at an operational level, but at a functional and strategic level as well. There are 12 chapters in Business Management: A Contemporary Approach focuses specifically on the functions of the business organisation and how to respond to changes in the micro-, and macro-environment, and in the market.

An introduction to the field of business management orients the reader, followed by general management principles applicable to any business manager. The book goes on to cover the various functions of the business organisation: financial management; credit management; information management; public relations; operations management; marketing management; human resource management; and purchasing management in supply chain management. It also covers contemporary issues like corporate citizenship and trends and changes in internationalisation.

The fourth edition of Business Management: A Contemporary Approach includes new features and updated content, such as:

  • New case studies applying theory to practical situations
  • Experiential exercises and multiple-choice questions
  • Up-to-date theory on the functions of the business organization
  • In-depth analysis of the relevant issues of corporate citizenship, globalisation and international trade

This book will equip readers with a general understanding of the divergent internal functions of the business organisation and the interrelationships between and among these functions. The readers will also be equipped with the necessary competencies (knowledge, skills and values) to perform the tasks and roles of a manager in any functional area of a business. At the end of each chapter, there are questions for self-assessment. By answering these questions, you will get an idea of whether you have mastered the chapters.

Marketing Research (Paperback, 4th Edition): Jan Wiid, Colin Diggines Marketing Research (Paperback, 4th Edition)
Jan Wiid, Colin Diggines
R598 R527 Discovery Miles 5 270 Save R71 (12%) Ships in 4 - 8 working days

Marketing Research, now in its fourth edition, provides a methodical introduction to the basic concepts of marketing research.

Marketing research can be a daunting subject if not taught correctly. The mere mention of inferential statistics or statistical significance causes many students to close their minds and develop a mental block towards the topic. This is largely because most texts spend too little time teaching students the basic concepts before ploughing into the analysis of data and associated statistical formulas.

Marketing Research follows a simple layout that is easy to read with text that is written in understandable, plain English. It will equip undergraduate marketing students with the skills necessary to plan and conduct basic marketing research projects in an efficient and effective manner, in a business world which demands more and more information on which to base decisions.

Safety Management In An Organisational Context (Paperback): Leonie Louw Safety Management In An Organisational Context (Paperback)
Leonie Louw 2
R417 R367 Discovery Miles 3 670 Save R50 (12%) Ships in 4 - 8 working days

While many books focus on occupational health and safety in the international arena, few provide information pertinent to safety management in South Africa and in Africa as a whole. Safety Management in an Organisational Context aims to bridge this gap and to increase safety awareness at all levels of any organisation in Africa. The topics discussed in the book include safety in industry, functional safety, working in confined spaces, ergonomics and fire safety. The general provisions of the Occupational Health and Safety Act 85 of 1993 and its regulations are explained in detail as they relate to safety in the South African workplace today.

Atlas Of The Heart - Mapping Meaningful Connection And The Language Of Human Experience (Hardcover): Brene Brown Atlas Of The Heart - Mapping Meaningful Connection And The Language Of Human Experience (Hardcover)
Brene Brown 1
R665 R519 Discovery Miles 5 190 Save R146 (22%) Ships in 5 - 10 working days

In her latest book, five-time #1 New York Times bestselling author Dr Brene Brown, writes, "If we want to find the way back to ourselves and each other, we need language and the grounded confidence to both tell our stories, and to be stewards of the stories that we hear. This is the framework for meaningful connection."

In Atlas of the Heart, Brown takes us on a journey through 87 of the emotions and experiences that define what it means to be human. As she maps the necessary skills and lays out an actionable framework for meaningful connection, she gives us the language and tools to access a universe of new choices and second chances - a universe where we can share and steward the stories of our bravest and most heart-breaking moments with one another in a way that builds connection.

Over the past two decades, Brown's extensive research into the experiences that make us who we are has shaped the cultural conversation and helped define what it means to be courageous with our lives. Atlas of the Heart draws on this research, as well as Brown's singular skills as a researcher/storyteller, to lay out an invaluable, research-based framework that shows us that naming an experience doesn't give the experience more power, it gives us the power of understanding, meaning and choice.

Brown shares, "I want this to be an atlas for all of us, because I believe that, with an adventurous heart and the right maps, we can travel anywhere and never fear losing ourselves. Even when we have no idea where we are."

About Financial Accounting: Volume 1 (Paperback, Revised 8th Edition): B. Ceki, F. Doussy, R.N. Ngcobo, D Scheepers About Financial Accounting: Volume 1 (Paperback, Revised 8th Edition)
B. Ceki, F. Doussy, R.N. Ngcobo, D Scheepers
R1,200 R1,068 Discovery Miles 10 680 Save R132 (11%) Ships in 4 - 8 working days

The book is divided into two volumes.

Volume 1 deals with the concepts, principles and procedures of financial accounting. Volume 2 (suitable for NQF level 6) deals with accounting for partnerships, close corporations, branches and manufacturing entities.

Business Transactions Law (Paperback, 9th Edition): Robert Sharrock Business Transactions Law (Paperback, 9th Edition)
Robert Sharrock 2
R1,293 R1,095 Discovery Miles 10 950 Save R198 (15%) Ships in 4 - 8 working days

Business Transactions Law, now in its ninth edition, addresses fundamental questions about business transactions: When is a transaction recognised as binding at law? If a transaction is binding, what is its legal effect? Are there any circumstances in which a party is excused from carrying out his side of a transaction? What legal redress does a party have if his opposite number fails without excuse to do what he has promised in terms of the transaction? Apart from this redress, are there any other legal means available to a party to ensure that he receives what he has been promised by the other party? Finally, what is the position if a party, due to financial difficulties, is unable to carry out or complete his side of the transaction?

The objective, as with previous editions, is to meet the needs of students and others taking their first steps in the complex field of business transactions law. The aim is also to cover a significant part of the syllabus recommended by the South African Institute of Chartered Accountants.

New legislation and case law are included in the ninth edition. The chapters on Interpretation and Credit Agreements have been re-written and other chapters have been revised wherever necessary to reflect legislative changes or developments in the case law.

The ninth edition of Business Transactions Law has approximately 200 new case summaries.

Business Model Generation - A Handbook for Visionaries Game Changers and Challengers (Paperback): A Osterwalder Business Model Generation - A Handbook for Visionaries Game Changers and Challengers (Paperback)
A Osterwalder 3
R924 R640 Discovery Miles 6 400 Save R284 (31%) Ships in 12 - 17 working days

"Business Model Generation" is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises. If your organization needs to adapt to harsh new realities, but you don't yet have a strategy that will get you out in front of your competitors, you need "Business Model Generation."

Co-created by 470 "Business Model Canvas" practitioners from 45 countries, the book features a beautiful, highly visual, 4-color design that takes powerful strategic ideas and tools, and makes them easy to implement in your organization. It explains the most common Business Model patterns, based on concepts from leading business thinkers, and helps you reinterpret them for your own context. You will learn how to systematically understand, design, and implement a game-changing business model--or analyze and renovate an old one. Along the way, you'll understand at a much deeper level your customers, distribution channels, partners, revenue streams, costs, and your core value proposition.

"Business Model Generation" features practical innovation techniques used today by leading consultants and companies worldwide, including 3M, Ericsson, Capgemini, Deloitte, and others. Designed for doers, it is for those ready to abandon outmoded thinking and embrace new models of value creation: for executives, consultants, entrepreneurs, and leaders of all organizations. If you're ready to change the rules, you belong to "the business model generation "

Media ethics in South African context - An introduction and overview (Paperback, 2nd ed): Lucas M. Oosthuizen Media ethics in South African context - An introduction and overview (Paperback, 2nd ed)
Lucas M. Oosthuizen 1
R569 R501 Discovery Miles 5 010 Save R68 (12%) Ships in 4 - 8 working days

The second edition of Media ethics in the South African context explores the dynamic and potentially explosive field of media ethics from a South African perspective. Grounded in ethical theory, the public philosophies of communication and media performance norms, this text provides guidelines for the individual's ethical decision making; for both media practitioners and media groups. Cutting edge analysis of the South African normative context under the previous and present political dispensations makes this book essential reading for media policy formulators and students alike. Changes in the normative context are presenting the South African news media in particular, with new challenges.

The Strategic Management Process - A South African Perspective (Paperback, 3rd ed): Kobus Lazenby The Strategic Management Process - A South African Perspective (Paperback, 3rd ed)
Kobus Lazenby
R770 R399 Discovery Miles 3 990 Save R371 (48%) In Stock

The business environment can change at any given time and organisations need to be ready to respond if they want to survive. Strategic management is an important and ongoing process of formulating and implementing strategies that help an organisation position itself optimally and so maintain a competitive advantage that results in profit. It creates harmony between any organisation, big or small, and its environment. The strategic management process: a South African perspective explains strategy in such a way that every reader will understand not only how vital the strategic management process is to any organisation but also exactly what it entails. The strategic management process: a South African perspective follows an understandable and practical approach, making use of numerous figures and "strategy in action" case studies to support the theory. The strategic management process: a South African perspective is aimed at students in strategic management as well as at organisations, from corporate and public companies with management training programmes to small business ventures that are trying to gain a competitive advantage in a cut-throat environment. Kobus Lazenby was an associate professor in the Department of Business Management at the University of the Free State, specialising in strategic management and project management. He has been retired since April 2017. The other contributors lecture in strategic management at various South African universities.

The Rise Or Fall Of South Africa (Paperback): Frans Cronje The Rise Or Fall Of South Africa (Paperback)
Frans Cronje
R360 R309 Discovery Miles 3 090 Save R51 (14%) Ships in 4 - 8 working days

Will South Africa rise from Zuma's lost decade and turn into an influential global economic powerhouse in the 2020s and 2030s? Or will the country and its government continue down the path of state capture, corrupt leadership and economic downturn?

In this incisive book the country's foremost scenario planner and bestselling author analyses where we are at, predicts where we are headed and tells you what steps to take to make sure you and your family are well prepared for South Africa's future.

Time For Socialism - Dispatches From A World On Fire, 2016-2021 (Hardcover): Thomas Piketty Time For Socialism - Dispatches From A World On Fire, 2016-2021 (Hardcover)
Thomas Piketty
R575 R460 Discovery Miles 4 600 Save R115 (20%) Ships in 5 - 10 working days

A chronicle of recent events that have shaken the world, from the author of Capital in the Twenty-First Century.

As a correspondent for the French newspaper Le Monde, world-renowned economist Thomas Piketty has documented the rise and fall of Trump, the drama of Brexit, Emmanuel Macron's ascendance to the French presidency, the unfolding of a global pandemic, and much else besides, always from the perspective of his fight for a more equitable world. This collection brings together those articles and is prefaced by an extended introductory essay, in which Piketty argues that the time has come to support an inclusive and expansive conception of socialism as a counterweight against the hypercapitalism that defines our current economic ideology.

These essays offer a first draft of history from one of the world's leading economists and public figures, detailing the struggle against inequalities and tax evasion, in favor of a federalist Europe and a globalization more respectful of work and the environment.

The Goal - A Process Of Ongoing Improvement (Paperback, 3rd Edition): Eliyahu M. Goldratt, Jeff Cox The Goal - A Process Of Ongoing Improvement (Paperback, 3rd Edition)
Eliyahu M. Goldratt, Jeff Cox
R340 R272 Discovery Miles 2 720 Save R68 (20%) Ships in 5 - 10 working days

Alex Rogo is a harried plant manager working ever more desperately to try and improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a colleague from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done.

Described by Fortune as a 'guru to industry' and by Businessweek as a 'genius', Eliyahu M. Goldratt was an internationally recognized leader in the development of new business management concepts and systems. This 20th anniversary edition includes a series of detailed case study interviews by David Whitford, Editor at Large, Fortune Small Business, which explore how organizations around the world have been transformed by Eli Goldratt's ideas.

The story of Alex's fight to save his plant contains a serious message for all managers in industry and explains the ideas which underline the Theory of Constraints (TOC) developed by Eli Goldratt. Written in a fast-paced thriller style, The Goal is the gripping novel which is transforming management thinking throughout the Western world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors!

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