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Books > Business & Economics

Performance auditing - A step-by-step approach (Paperback, 2nd ed): Jeanne Prinsloo, Mariaan Roos Performance auditing - A step-by-step approach (Paperback, 2nd ed)
Jeanne Prinsloo, Mariaan Roos
R495 R458 Discovery Miles 4 580 Save R37 (7%) Ships in 7 - 10 working days

Performance auditing can play a vital role in ensuring that taxpayers' money is spent economically, efficiently and effectively. Yet because it is difficult to explain its complexities to newcomers in the field in a way that makes sense the first time round, and because no two audits are identical, there is little practical guidance on the topic available in South Africa at present. Performance auditing: a step-by-step approach fills this gap. Performance auditing: A step-by-step approach focuses, step-by-step, on those elements that are relevant to all performance audits and can be applied easily and successfully. The second edition includes, among other things, a new section on strategic planning, additional illustrations of planning working papers on efficiency and economy, and updated terminology in line with that used in publications by the Presidency and the National Treasury of the Republic of South Africa. The numerous practical examples and case studies in the book make it ideal for hands-on use as a training guide. Performance auditing is aimed at practitioners, trainers and students in auditing.

IFRS 18 Accounting Standard - Add-On to SAICA Volume 1 (Paperback): IFRS 18 Accounting Standard - Add-On to SAICA Volume 1 (Paperback)
R325 Discovery Miles 3 250 In Stock

The SAICA 2025 Vols 1-3 annual titles were printed in December 2024. The IFRS Foundation in the UK issued a new IFRS 18 statement.

This will not form part of the Vol 1 set and will be issued in a separate standalone publication.

Includes presentation and disclosure in financial statements and illustrative examples.

The Diary Of A CEO - The 33 Laws Of Business And Life (Paperback): Steven Bartlett The Diary Of A CEO - The 33 Laws Of Business And Life (Paperback)
Steven Bartlett
R441 Discovery Miles 4 410 Ships in 12 - 17 working days

This is not a book about business strategy. Strategy changes like the seasons. This is a book about something much more permanent.

At the very heart of all the success and failure I've been exposed to - both my own entrepreneurial journey and through the thousands of interviews I've conducted on my podcast - are a set of principles that can stand the test of time, apply to any industry, and be used by anyone who is search of building something great or becoming someone great.

These are the fundamental laws that will ensure excellence.

They are rooted in psychology and behavioral science, are based on the wisdom of tens of thousands of people I've surveyed across every continent and age group, and of course, drawn from the conversations I've had on my chart-topping podcast with the world's most successful people.

These laws will work now or in 100 years from now. Are you ready to get started?

Principles Of Marketing (Paperback, 2nd Edition): Principles Of Marketing (Paperback, 2nd Edition)
R499 R450 Discovery Miles 4 500 Save R49 (10%) Ships in 6 - 10 working days

Principles of Marketing is a streamlined textbook which covers the basic concepts of marketing in a practical manner. Students are encouraged to develop real marketing skills with the aid of useful tools in the textbook and online.

The new edition will expand on the South African focus with local examples and case studies. There is also additional information on the South African consumer, ethical practices in marketing, and an emphasis on communicating customer value.

15 Invaluable Laws Of Growth - Live Them And Reach Your Potential (Paperback, 10th Anniversary Edition): John C. Maxwell 15 Invaluable Laws Of Growth - Live Them And Reach Your Potential (Paperback, 10th Anniversary Edition)
John C. Maxwell
R481 R436 Discovery Miles 4 360 Save R45 (9%) Ships in 10 - 15 working days

Are there actually tried and true principles that are always certain to help a person grow? John Maxwell says the answer is yes. He has been passionate about personal development for over 50 years, and in the 15 Invaluable Laws of Growth, he teaches everything he has gleaned about what it takes to reach our potential.

In his trademark style, Maxwell covers:

  • The Law of the Mirror: You Must See Value in Yourself to Add Value to Yourself
  • The Law of Awareness: You Must Know Yourself to Grow Yourself
  • The Law of Modeling: It's Hard to Improve When You Have No One But Yourself to Follow
  • The Law of the Rubber Band: Growth Stops When You Lose the Tension Between Where You are and Where You Could Be
  • The Law of Contribution: Developing Yourself Enables You to Develop Others

This 10th anniversary edition comes with an updated foreword from John Maxwell. The 15 Invaluable Laws of Growth will help you become a lifelong learner whose potential keeps increasing so you can lead others with passion and get results.

Side Hustles And Startups - A Pratical 10-step Guide to Starting a Business in South Africa (Paperback): Heavy Chef Side Hustles And Startups - A Pratical 10-step Guide to Starting a Business in South Africa (Paperback)
Heavy Chef
R299 R234 Discovery Miles 2 340 Save R65 (22%) Out of stock

So you’ve come up with a killer business idea and you’re ready to turn it into a side hustle or startup. What now? What do you need to do to bring it to life?

Whether you’re looking to earn some extra money on the side or dreaming of starting The Next Big Thing, Side Hustles and Startups is packed with the information you need to take this big step into your bright future. We’ll teach you how to:

1. Find your passion.
2. Test your idea.
3. Write a business plan.
4. Get funding.
5. Ace your business admin, tax and compliance.
6. Brand and market your business.
7. Manage your money.
8. Set up systems.
9. Build your team.
10. Take care of you.

Heavy Chef sat down with some of South Africa’s foremost entrepreneurs, side hustlers, strategists, marketing whizzes, venture capitalists and, yes, even tax specialists to help you get going. Combined, they have centuries of experience in creating and growing side hustles and startups. We’ve turned their advice into bite-sized lessons for you to snack on – as if you’re firing off instant messages to these trailblazers whenever you get stuck on your journey. Go on. Start up and hustle away.

The Deficit Myth - How To Build A Better Economy (Paperback): Stephanie Kelton The Deficit Myth - How To Build A Better Economy (Paperback)
Stephanie Kelton
R320 Discovery Miles 3 200 Ships in 12 - 17 working days

Supporting the economy, paying for healthcare, creating new jobs, preventing a climate apocalypse: how can we pay for it all?

Leading economic thinker Stephanie Kelton, shows how misguided that question is, and how a radical new approach can maximise our potential as a society. Everything that we've been led to believe about deficits and the role of money and government spending is wrong.

Rather than asking the self-defeating question of how to pay for the crucial improvements our society needs, Kelton guides us to ask: which deficits actually matter?

Never Waste A Good Crisis - And Other Lessons From Top Business Leaders (Paperback): Carie Maas Never Waste A Good Crisis - And Other Lessons From Top Business Leaders (Paperback)
Carie Maas
R120 R109 Discovery Miles 1 090 Save R11 (9%) Ships in 5 - 7 working days

Never Waste a Good Crisis was born in the wake of Covid-19. However, the book elaborates on many other challenges that leaders in corporate South Africa have had to deal with – including deeply personal ones.

Is leadership an art? Can you learn it? Can anyone be a leader? Carié Maas asks twenty seasoned leaders what their leadership philosophies are, and their opinions vary as widely as the industries they come from.

The lessons they share from their journeys up the corporate ladder will inspire, encourage and challenge the reader.

Media Studies: Volume 1 - Media History, Media And Society (Paperback, 2nd Edition (Revised Reprint)): Pieter J. Fourie Media Studies: Volume 1 - Media History, Media And Society (Paperback, 2nd Edition (Revised Reprint))
Pieter J. Fourie 2
R732 R618 Discovery Miles 6 180 Save R114 (16%) Ships in 4 - 8 working days

This up-to-date, comprehensive, user-friendly and accessible series has been written by key thinkers in Media Studies locally and from abroad.

Media Studies encompasses the systematic, critical and analytical study of the media, in all its forms, and sees the media as one of the most important generators and disseminators of meaning in contemporary society. Media Studies investigates who owns the media, who produces the media, media content and the users of the media. It investigates the power relationships between the media and politics, culture, economy, society, and above all, the relationship between the media and democracy.

    Contents Include:
    • A history of the South African media
    • A macro history of the media in Africa
    • Theoretical approaches to mass communication and media research
    • The functions and effects of the media in society
    • Media culture/media and culture
    • The ideological power of the media
    • The media as public sphere in contemporary society
    • The impact of globalisation and communication technology on media and media communication.
Applied Business Statistics - Methods And Excel-Based Applications (Paperback, 5th Edition): Trevor Wegner Applied Business Statistics - Methods And Excel-Based Applications (Paperback, 5th Edition)
Trevor Wegner
R759 R641 Discovery Miles 6 410 Save R118 (16%) Ships in 4 - 8 working days

The text emphasises four themes to support evidence-based management decision making: 1. Setting the statistical landscape in a management context 2. Interpretative decision making based on patterns revealed by exploratory data analyses 3. Statistical decision making guided by the test-based findings of inferential analyses 4. Predictive decision making using statistical modelling evidence. The thread that links them is the role of data analytics as a management decision-support tool. This fifth edition builds on the strengths of the fourth edition by: - Highlighting newer trends in statistical applications in management practice - Strengthening the Excel-based generation of statistical evidence using a custom-built software product, called X-Static - Enhancing the graphic visualisation of statistical evidence. Target market: - Undergraduate students of Management at universities (BCom, BAcc, etc) - Management diploma students working towards professional qualifications at institutions such as the IMM, CSSA, CIMA, IAC, etc. - Postgraduate students (MBA and PGDip) of Management at business schools.

Legkaart van 'n Jong Lewe - Essays Oor Wat Was en Geword Het (Afrikaans, Paperback): Dolf van Niekerk Legkaart van 'n Jong Lewe - Essays Oor Wat Was en Geword Het (Afrikaans, Paperback)
Dolf van Niekerk
R191 Discovery Miles 1 910 Ships in 4 - 8 working days

Ter viering van Dolf van Niekerk se negentigste verjaarsdag verskyn hier ’n versameling filosofiese, bepeinsende en besinnende essays uit die pen van een van Afrikaans se meesterskrywers.

Vanaf sy vroegste gewaarwordinge tot sy kennismaking met groot filosowe soos Nietzsche, Kant en Hegel op universiteit en in sy daaglikse handel en wandel daarna: altyd maar bly die bewustheid van ’n onsigbare “iets” by hierdie aristokratiese gees – en ’n soeke na ’n beter verstaan van dít wat “die sterretyd en die menstyd aan mekaar verbind”.

In 48 essays wat die biografiese tydperk tussen ongeveer sy vyfde en twintigste lewensjaar dek, skryf ’n deurleefde, wyse Van Niekerk oor sy vroegste herinnerings aan sy geboortedorp, sy gesin en sy helderste herinnerings aan die plekke en mense wat hom gevorm het tot die mens wat hy geword het. Want, soos wat hy in die verhaal “Die skinkbord” skryf: Jy kan net wees wie jy is, en jy is wat jy word.

Fundamentals Of Cost And Management Accounting (Paperback, 9th Edition): S.R. de Wet Fundamentals Of Cost And Management Accounting (Paperback, 9th Edition)
S.R. de Wet
R1,687 R1,375 Discovery Miles 13 750 Save R312 (18%) In Stock

This book covers the basics of cost and management accounting.

This book aims to meet the needs of those students that wish to understand and master the knowledge and skills needed to successfully complete their finance studies.

The primary aim of this book was to develop an essential and all-inclusive text that exposes students to all the fundamental concepts in the field of costing with a special emphasis on the following: Cost accumulation, Cost analysis and Cost control

The Hospitality Industry Handbook On Hygiene And Safety For South African Students And Practitioners (Paperback, 2nd Edition):... The Hospitality Industry Handbook On Hygiene And Safety For South African Students And Practitioners (Paperback, 2nd Edition)
Lisa Gordon-Davis
R581 R299 Discovery Miles 2 990 Save R282 (49%) In Stock

Increased tourism has turned the food service and hospitality industry into one of our economy's fastest-growing sectors. This growth presents new challenges to food-handling professionals throughout the industry. This second edition of The Hospitality Industry Handbook on Hygiene and Safety has incorporated additional content and features to reflect the fast-moving changes and to benefit both students and employees of the hospitality industry.

The strategic management process - A South African perspective (Paperback, 2nd ed): J.A.A. Lazenby The strategic management process - A South African perspective (Paperback, 2nd ed)
J.A.A. Lazenby
R770 R707 Discovery Miles 7 070 Save R63 (8%) Ships in 7 - 10 working days

The business environment can change at any given time and organisations need to be ready to respond if they want to survive. Strategic management is an important and ongoing process of formulating and implementing strategies that help an organisation position itself optimally and so maintain a competitive advantage that results in profit. It creates harmony between any organisation, big or small, and its environment. The strategic management process: a South African perspective explains strategy in such a way that every reader will understand not only how vital the strategic management process is to any organisation but also exactly what it entails. The strategic management process: a South African perspective follows an understandable and practical approach, making use of numerous figures and "strategy in action" case studies to support the theory. Two important new chapters have been added to this second edition, namely risk management and scenario development, both of which have become increasingly important in today's business environment. Contents are divided into the following four parts: Strategic direction and environmental analysis; Strategy formulation; Strategy implementation; Strategy control and evaluation The strategic management process: a South African perspective is aimed at students in strategic management as well as at organisations, from corporate and public companies with management training programmes to small business ventures that are trying to gain a competitive advantage in a cut-throat environment.

Contemporary Management Principles (Paperback, 3rd Edition): T. Botha, M. Vrba Contemporary Management Principles (Paperback, 3rd Edition)
T. Botha, M. Vrba
R550 R449 Discovery Miles 4 490 Save R101 (18%) Ships in 4 - 8 working days

Change is the distinguishing characteristic of the business environment across the world and it affects how contemporary organisations operate. While organisations need to do more with less, they also have to satisfy the needs of their customers who, with more exposure to local and global markets, have higher expectations relating to the cost, quality, speed and innovation of the services and products they purchase from these organisations.

In response to the changes in their business environment, organisations are becoming flatter, networked, global, more flexible and diverse and managers have to acquire the skills to face the challenges associated with these features.

The contemporary management principles offered in this publication integrates discussions on vital managerial competencies and skills with information on traditional and essential managerial concepts that have been effective in the past and are still relevant.

The Art Of Persuasive Communication - A Process (Paperback, 4th): Johann de Wet The Art Of Persuasive Communication - A Process (Paperback, 4th)
Johann de Wet
R455 R384 Discovery Miles 3 840 Save R71 (16%) Ships in 4 - 8 working days

The Fourth edition of The Art Of Persuasive Communication situates contemporary persuasive practices against the background of the rich history of rhetoric and within the setting of a democratic state.

Throughout, the author addresses critical issues that are important to communication science scholars and practitioners, as well as those active in related disciplines such as political science, sociology, social psychology and rhetorical studies.

The Fourth edition differs from the previous one in the following ways:

  • The arrangement of the contents has been revised to facilitate greater understanding
  • There is much new material, especially in chapters 4, 5, 7, 8
  • The role of social media is discussed and considered in chapter 7
  • Chapter 8 includes a section on image management
  • Chapter 9 is a new chapter focussing on political debates
  • A new chapter 12 on Persuasion and the rhetorical imprint of a public rhetor has been added
  • New contemporary examples related to South Africa have been included
International Brand Management (Paperback): International Brand Management (Paperback)
R450 R365 Discovery Miles 3 650 Save R85 (19%) Ships in 4 - 8 working days

In our interconnected world, mastering global branding is essential for success. International Brand Management is your comprehensive guide, covering key aspects of international branding to help you navigate the complex global marketplace.

Beginning with brand identity and positioning, the book emphasizes the importance of cultural sensitivity, market research, and strategic alignment in crafting a compelling brand narrative that resonates across diverse cultures. From there, it explores brand architecture, demonstrating how to manage complex brand portfolios while maintaining coherence and synergy.

Brand equity and its value chain are examined, providing insights into measuring brand equity and evaluating the impact of branding investments on financial performance and consumer perceptions. The text also covers brand communication strategies, showcasing how effective communication can amplify brand resonance and foster meaningful engagement with global audiences

Your Ultimate Personal Finance Guide - ALL the wealth-creating advice you will ever need in one book (Paperback): Johan Gouws Your Ultimate Personal Finance Guide - ALL the wealth-creating advice you will ever need in one book (Paperback)
Johan Gouws 1
R400 R312 Discovery Miles 3 120 Save R88 (22%) Out of stock

The only personal finance book you will ever need!

It is never too late, or too early, to become more intentional about your finances. Unexpected life events can severely expose the financial vulnerability of individuals and households who are ill-prepared. Not having a comprehensive financial plan in place can cause severe, long-lasting, if not permanent, damage to your personal wealth and dreams of a carefree retirement.

This book serves as a quick but comprehensive reference guide that provides the necessary insights into each area of your finances at every stage of your life. It will assist you with self-reflection checkpoints to avoid financial catastrophe due to unexpected economic challenges while maximising your wealth potential. It will help you to construct a sound personal financial plan with or without the assistance of a financial advisor and to identify your money personality, because only by understanding what money means to you will you be better able to manage it.

Applying the principles contained in this guide is guaranteed to improve your chances of achieving your financial goals. It will assist you with living a life of purpose and meaning and to leave a lasting legacy as you travel financially secure along your life’s journey.

Rich Dad Poor Dad - What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! (Paperback, 25th... Rich Dad Poor Dad - What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! (Paperback, 25th Anniversary Edition)
Robert T. Kiyosaki
R250 R205 Discovery Miles 2 050 Save R45 (18%) Ships in 5 - 10 working days

April of 2022 marks a 25-year milestone for the personal finance classic Rich Dad Poor Dad that still ranks as the #1 Personal Finance book of all time. And although 25 years have passed since Rich Dad Poor Dad was first published, readers will find that very little in the book itself has changed — and for good reason. While so much in our world is changing a high speed, the lessons about money and the principles of Rich Dad Poor Dad haven’t changed. Today, as money continues to play a key role in our daily lives, the messages in Robert Kiyosaki’s international bestseller are more timely and more important than ever.

While there is a milestone to commemorate — and a new section in the book on Why Milestones Are Important — preserving the integrity of the original content is testimony to the fact that this book has truly stood the test of time. The sidebars throughout the book (that were updated for the 20-year anniversary edition) have been updated again, but the core principles that parents and grandparents — those who embraced Robert’s story and messages 25 years ago — are sharing them with new generations who have found that its timeless wisdom and no-nonsense lessons can be applied to anyone’s life and their vision for a future that includes taking control of their finances.

People of all cultures and countries celebrate milestones. We use them to measure time, mark progress, reflect on the lessons we’ve learned, and celebrate accomplishments… and they give meaning to our life’s journey. They are a way that we integrate past, present, and future… looking back at where we started, where we are today… and the promise of all that the future can hold.

In the quarter century that has passed since Rich Dad Poor Dad was first published — 25 years since April 8, 1997 — so many things in our world have changed. But the one thing that has not changed is the pressing need for and the power of financial education. Money is still a mainstay of our lives, like it or not, and technology has brought both speed and innovations to the world of money. In an ever-changing world, we can all still get smarter when it comes to money… and learn as much as we can to secure our future.

Today Rich Dad Poor Dad consistently ranks among bestsellers around the world in the categories of Personal Finance, Parenting, and Investing, has been translated into 38 languages, and has sold more than 40 million copies worldwide.

Rich Dad Poor Dad is Robert's story of growing up with two dads — his real father and the father of his best friend, his rich dad — and the ways in which both men shaped his thoughts about money and investing. The book explodes the myth that you need to earn a high income to be rich and explains the difference between working for money and having your money work for you.

In many ways, the messages of Rich Dad Poor Dad, messages that were challenged and criticized 25 ago, are more meaningful, relevant, and important today than ever.

Rich Dad Poor Dad...

  • Explodes the myth that you need to earn a high income to become rich
  • Challenges the belief that your house is an asset
  • Shows parents why they can't rely on the school system to teach their kids about money
  • Defines once and for all an asset and a liability
  • Teaches you what to teach your kids about money for their future financial success
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback)
Bali Padda
R382 R334 Discovery Miles 3 340 Save R48 (13%) Ships in 12 - 17 working days

Bali Padda is the operations maverick behind LEGO's remarkable turnaround from a business basket-case, struggling to deliver on its orders, to the biggest and most profitable toy brand in the world.

As Chief Operations Officer at LEGO, Bali overhauled the toy company by shaking up its operations and instilling essential business fundamentals. He resolved issues across the supply chain and forged close partnerships between functions. He cut unpopular product lines and diverted the company's attention on hero items. He developed a relentless focus on customer service - of delivering what was promised - and he instituted weekly performance briefings known as the Visual Factory, which ultimately spread throughout the whole organization and transformed culture and performance. LEGO became the largest toy manufacturer in the world, and Bali was honoured with becoming the company's first non-Danish CEO in 2017.

In Deliver What You Promise, Bali distils his methodology at LEGO into ten essential, fundamental lessons. From how to reduce complexity to prizing reliability over agility. Why a business should be treated like a living organism and how to bring everyone together under a shared sense of purpose. On when to use soft and hard managerial skills and the hidden risks of success.

Illustrated by insider stories from LEGO, these are enduring principles that both young starters and established leaders alike need to know and can implement straight away, to deliver on what is promised.

Foundations of Strategy 2e (Paperback, 2nd Edition): R.M. Grant Foundations of Strategy 2e (Paperback, 2nd Edition)
R.M. Grant
R1,536 Discovery Miles 15 360 Ships in 12 - 17 working days

Foundations of Strategy, second edition is a concise text aimed at both undergraduate and Masters students. Written in an accessible style with the needs of these students in mind, the latest edition has a clear, comprehensive approach, underlined by sound theoretical depth. The content has been fully revised and updated to reflect recent developments in the business environment and strategy research. Features of the text include: *10 chapters covering all the topics in a typical one-semester course. * Concise and integrated treatment of strategy implementation focusing on strategy in practice. * Integration of the not-for-profit sector. * Opening and closing chapter case studies covering a range of real-world, global examples. * Featured Example and Case Insight boxes throughout chapters to give an additional dimension to the subject matter. An extensive range of learning and teaching materials accompany this text including instructor manual, case teaching notes, test bank and PowerPoint slides, for instructors. Resources for students include self-test quizzes and glossary flashcards to check understanding. Access the full resources online at www.foundationsofstrategy.com.

Practical Professional Cookery (Paperback, 3rd edition): R.J. Kaufmann, H. Cracknell Practical Professional Cookery (Paperback, 3rd edition)
R.J. Kaufmann, H. Cracknell
R1,333 R1,194 Discovery Miles 11 940 Save R139 (10%) Ships in 10 - 15 working days

Practical Professional Cookery is recognised throughout the English-speaking world as the established source of recipes for both students and professionals.

Practical Professional Cookery covers the full range of work from the most basic dishes to those requiring advanced techniques. Each recipe is presented in a stepped, easy-to-follow format. This revised third edition has been updated with the inclusion of more international, particularly Australian, food and terminology.

Features:

  • Contains over 2000 recipes
  • Introductory notes to each section provide all the necessary background information
  • The classic Anglo-French repertoire is complemented by a range of dishes from other national and ethnic cuisines
  • This edition includes more international food and terminology
  • New sections on shellfish, game, and potatoes
Trust & Inspire - How Truly Great Leaders Unleash Greatness In Others (Paperback): Stephen M.R. Covey Trust & Inspire - How Truly Great Leaders Unleash Greatness In Others (Paperback)
Stephen M.R. Covey
R312 Discovery Miles 3 120 Ships in 12 - 17 working days

Bestselling author Sean Covey has made it his mission to understand trust in organizations. In his new breakthrough leadership book Trust and Inspire, Covey shows that though our world has evolved, our style of leadership still has not—but it’s time to change that.

Traditionally, businesses have relied on a “command and control” management style, focusing on rigid hierarchies and compliance from employees. Covey argues we must shift from a “command and control” to a “trust and inspire” leadership model. Trusting and inspiring your team is defined by commitment from both sides, with a focus on effectiveness and fostering a growth mindset. It is based on the belief that employees are creative, collaborative, and full of potential; through trust, you can inspire them to do their best work.

Trust and Inspire is a simple yet radical shift in how business must be done in the 21st century and an expansive, visionary, and inviting guide to the future of leadership.

Labour Relations - A Southern African Perspective (Paperback, 8th Edition): S. Bendix, Anita de Bruyn Labour Relations - A Southern African Perspective (Paperback, 8th Edition)
S. Bendix, Anita de Bruyn
R552 R466 Discovery Miles 4 660 Save R86 (16%) Ships in 4 - 8 working days

Labour Relations: A Southern African perspective is the eight editions of a text first published in 1989 under the title Labour Relations in South Africa. At that time, it was the first comprehensive textbook of its kind and was hailed as having reached the finishing line when others were still at the starting block.

Since then continuous social, political and legislative developments, and the ever-changing labour relations scenario, have necessitated regular updates, as well as the more recent change to its title.

Like its predecessors, this edition uses the labour ‘relationship’ as its starting point, guiding readers through the establishment of labour relations systems, the key participants and interactions involved and the legislation governing these interactions. It does this by using detailed practical examples, explanations and real-life cases where applicable.

In various parts of this latest edition, the text touches on the Fourth Industrial Revolution, the nature of changes to come and the implications for the world of work

Effective Business Communication - Preparing Messages That Communicate (Paperback, 5th Edition): Effective Business Communication - Preparing Messages That Communicate (Paperback, 5th Edition)
R475 R385 Discovery Miles 3 850 Save R90 (19%) Ships in 4 - 8 working days

Modern day organisations are more dependent on communication to achieve success than ever before. Rapid development and greater complexity of communication technologies, and the growing importance and popularity of social media, means that organisations can no longer rely on traditional methods alone to engage in effective business communication. Social media and new communication forms, however, come with their own challenges and pitfalls. Organisations need to carefully and strategically consider the use of these new media as part of their effective communication plan. Effective Business Communication 5th edition builds on traditional communication forms with up-to-date theory. It discusses new communication trends and the changing nature of communication in businesses. This edition illustrates the effective use of various new media sources and their application in the workplace, the challenges of using these media and the appropriate ways in which they can be incorporated into effective business communication practices within the organisation. Effective Business Communication 5th edition provides widespread principles for communicating in the organisational context. The book has support material containing questions, case studies and activities. This edition therefore provides students, lecturers and business communicators with a comprehensive and practical reference guide to communication in the workplace.

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