What purpose does Strategic Management serve in modern businesses? Why do different businesses have different strategies? Is traditional strategic thinking still relevant for today? This dynamic textbook looks at strategy from a local to a global level, and uses real-life examples of businesses and individuals to provide an up-to-date view of Strategic Management in the current economic environment. In this new edition of Strategic Management: Principles and Practice, Barry J. Witcher and Vinh Sum Chau offer a practical and thought-provoking analysis of what Strategic Management is and how it can be put to good use.

Handbook of Public Relations is a South African text that offers academic and practical perspectives on public relations (PR) in the business and management environment.

The new edition provides current, relevant and topical PR developments in the industry using case studies on issues such as digital communication. It also aligns current international practice with local contexts to ensure a decolonised approach and relevant theories.

The pandemic that hit the world in 2020 has brought about many changes around the world. This has led to numerous changes in the world of business and new trends have emerged in the world of sales. Artificial intelligence became more prominent, the impact of videos increased and automation of sales processes became the order of the day.

One of the more noticeable sales trends that emerged in the past years is creativity. The business world changed and salespeople had to work harder to meet targets. This also led to more intense competition, which in turn, resulted in more innovative ways of doing business. Salespeople were forced to work smarter and not harder during these trying times. One of the cyber-age strategies focused on was the use of the Internet to drive sales. This, however, quickly became annoying to customers. To prevent this type of strategy from becoming an also-ran, it needs to be adjusted and adapted to be one step ahead. Creativity is called for in sales – not silliness!

It is clear that customer expectations of personal selling are constantly changing and that businesses must adapt to these changes. The days are gone where a business can tell customers what they want to hear; or will close a deal fast; or talk a lot to influence customers. Customers expect businesses to change the way they approach them.

In this edition of Personal Selling, the authors outline the key steps in the selling process that lead to a successful sale, from prospecting for a sale to the follow-up once the sale has been completed. In addition, it explains the role and place of personal selling, the impact it has on the economy and how it ties in with and supports marketing. The importance of communication in the act of selling, as well as different approaches and sales presentation methods, are explained and clarified, and a comprehensive discussion on how salespeople should manage themselves and their time is included.

Drawing from the combined experiences of Mike Peng and Klaus Meyer, International Business provides a comprehensive insight into contemporary business practices.

Covering recent global developments and current issues such as the COVID-19 pandemic, Brexit, the social and environmental impact of globalization and progress in responsible business practices, as well as the historical context of international business, this fourth edition highlights the complex nature of global business.

A vital and timely investigation into how the consulting industry has made its way to the heart of our economies and governments - and what to do about it

There is an entrenched relationship between the consulting industry and hollowed-out, risk-averse governments and shareholder value-maximizing firms. Mariana Mazzucato and Rosie Collington show that our economies' reliance on companies such as McKinsey, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG and EY stunts innovation, obfuscates corporate and political accountability and impedes our collective mission of halting climate breakdown. The 'Big Con' is possible in today's economies because of the unique power that consultancies wield through extensive contracts and networks - as advisors, legitimators and outsourcers - and the illusion that they are objective sources of expertise and capacity. The Big Con weakens our businesses, infantilizes our governments and warps our economies.

Mazzucato and Collington expertly debunk the myth that consultancies always add value to the economy. With a wealth of original research, they argue brilliantly for investment and collective intelligence within all organizations and communities, and for a new system in which public and private sectors work innovatively for the common good. We must recalibrate the role of consultants and rebuild economies and governments that are fit for purpose.

With the non-mathematician in mind, the sixth edition of Statistics for Business and Economics teaches learners the key concepts of statistics in business, management and economics.

The authors blend statistical methodology with applications of data analysis to illustrate the fundamental role of statistics in problem-solving and decision making. Computational methods give students a solid foundation to master statistical application and interpretation. At the end of each section, practical exercises encourage conceptual understanding of real-world problems.

New content on big data enriches the learning experience and prepares students for the workplace.

Unravelling the complex worlds of public relations practitioners and journalism in a single publication is a challenge, but when the dynamic synergy of these two occupations are established their interaction is easily apparent.

Dynamics of Public Relations and Journalism unravels and explores these worlds to enhance the journalistic skills of Media Studies students and give journalists invaluable insights into the complex, multidisciplinary world of public relations. It also highlights the interdependency of the two professions and explains the need for their smooth interaction.

Key Features and Benefits

• Integrates Public Relations and Journalism and explains the relationship between the two fields in language ideal for first year students
• Use South African examples and case studies
• Locally relevant content
• Extensive support material for students and lecturers

The authors of this title adopt the value chain as a framework in order to help business students to visualise how the value chain works. New ground is broken in that management is not dealt with merely from a functional perspective. While the goal is to introduce undergraduate learners to the concept of the value chain, it is not, however, to offer a directory on the related literature.

Learn to effectively manage all supply chain activities with Wisner/Tan/Leong's PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH.

This unique text discusses supply management from four perspectives: purchasing, operations, logistics and process integration. This balanced approach varies significantly from other books that concentrate on only one area. Updates and new references highlight recent events, including supply chain challenges during the global pandemic. This edition follows the natural flow through the supply chain of trading partners as you examine how supply chain management impacts all areas and processes of the firm.

You learn to address real concerns in both domestic and global supply chains as well-organized chapters demonstrate the practical applications of supply chain management in today's workplace. Updated profiles and interesting business examples demonstrate practices at work. MindTap digital resources are available to assist in mastering concepts.

South Africa in the 1970s was a divided and increasingly traumatised country, seemingly permanently in the toils of apartheid, and with little space available for open discussion of apartheid policies or awareness of just what those policies were meaning in the lives of people. It was in this context that David Philip, a South African already involved for several years in publishing, became convinced there must be more opportunity for books with informed discussion and debate to be written and published within the country.

He persuaded his wife Marie, also with publishing experience, that they could together set up their own independent publishing company, to publish 'Books that matter for Southern Africa'- in social history, politics, literature, or whatever, good of their kind and ready to challenge mainstream apartheid thinking.

This is an anecdotal account - a memoir - of the lows and highs of a small, cheerful, underfunded but vibrant 'oppositional' publishing company, David Philip Publishers, from the year 1971 through to the birth of the new South Africa.

Prepare to Think and Act like a manager with the powerful insights, solid concepts, and reader-friendly approach in ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, 12th Edition. This text equips you with the skills and practical understanding to meet modern management challenges. You will delve into the fundamentals of employee behavior in today's organizations as the book balances classic management ideas with thorough coverage of the most recent organizational behavior developments and contemporary trends. Memorable examples from organizations and managers you will instantly recognize are woven throughout the book and work with new cases and boxed features that focus on pressing issues and reinforce the book's practical perspective. You'll also learn more about your strengths and areas where you need development though an array of self-assessment activities.

Industrial psychologist and award-winning business coach Kathi Hyde and her clients have proven that you can start over or step up, even in hard times, to build a business that achieves the results you deserve, brings out the best and allows you to live life well.

Kathi’s passion to help small businesses succeed to international standards (irrespective of where they find themselves geographically) and her love for the people who start and run them, have helped lead her clients to record success, game-changing personal growth, contentment, and real results time and again. Using vignettes of her own story as a backdrop, Kathi shares proven step-by-step strategies to help existing and new business owners achieve the same results – no matter where they are in their life or business journey.

This book considers both the business owner and the business. Part One prepares readers mentally and emotionally to overcome their setbacks and take on the mantle of being a business owner. It also helps them work out the ‘what’ and the ‘why’ of starting or growing their business. Part Two provides the practical business skills and know-how to build a profitable, resilient and rewarding business that delivers.

Based on sound business principles and practices, and packed with wisdom, anecdotes, strategies, practical examples, motivation, and the insight and experience gained from Kathi’s more than 30-year involvement with business across a range of industries in developed and developing countries, Peace By Piece is a coach-come-business-school in a book. It’ll help readers create peace from the pieces and guide them in laying the foundations of a fulfilling business that serves them and those they love and serve.

Equip your students with the skills and knowledge to solve real-world financial problems as Mayes' FINANCIAL ANALYSIS WITH MICROSOFT EXCEL, 9E combines the power of Excel with a solid foundation in corporate finance.

This edition provides a new focus on time series forecasting and Get & Transform tools (formerly Power Query). Comprehensive coverage addresses the corporate finance topics and tool most important to today's employers, including financial statements, cash budgets, the Security Market Security Line, pro forma financial statements, cost of capital, Visual Basic Applications (VBA) programming and pivot tables. A reader-friendly, self-directed learning approach and numerous study tools make this resource ideal for learners of all levels.

This edition begins with the basics before quickly moving into more advanced Excel features. The easy-to-understand presentation helps students solidify spreadsheet skills while strengthening an understanding of contemporary corporate finance.

Why is the South African banking industry regarded as one of the best in the world? How is it structured? How did it avoid collapse during the global financial crisis of 2007-2009? Bank Management in South Africa: A risk-based perspective is the first textbook for the South African market to answer these questions. It provides a comprehensive overview of the way banks and their financial risks are managed. The book is divided into five parts: Part One introduces the business of banking by discussing the evolution of financial intermediation theory; Part Two deals with the structure, history, performance and regulatory environment of the South African banking industry; Part Three considers how banks report and measure their performance; Part Four focuses on how banks identify, quantify and manage financial risks; Part Five deals with the management of the asset book, liability book and, importantly, the capital adequacy requirements set by the Basel Committee on Banking Supervision.

Economic and Management Research is a step-by-step guide to doing research.

It guides students systematically through the research process by helping them to plan a research project, execute the research by using the best methodology and report on the findings.

The book focuses on both quantitative and qualitative research methods, as well as mixed methods.

Leadership in Health Services Management provides all healthcare professionals with the information necessary to lead with commitment and strive towards a clear vision of health for all. It guides readers through crucially important issues such as vision, strategic thinking, confidence, negotiation and knowledge management in health services. Now in its third edition, this book has been updated to contain original research on the topic of self-leadership, a theme that is interwoven throughout the text. In addition, there is a focus on the application of leadership theories for postgraduate readers studying for a Master's certificate in nursing management or tutored Master's degree according to the new guidelines of the SAQA qualifications for postgraduate studies. In all new South African curricula and programmes, the research component has been prioritised and therefore this edition features a chapter on research proposals. Recommended for: Nursing students undertaking the diploma or degree course. Post-basic /Honours students.

The third edition of Cost and Management Accounting: Operations and management is a southern African text, which supports the latest curriculum offered by the major accounting professional bodies and higher education institutions. Its carefully developed pedagogical approach, offering a balance between the technical and the conceptual, combined with its focus on the requirements of professional bodies, gives students a solid exposure to the cost and management accounting profession. Retaining its student-friendly writing style and practical approach, it is the ideal text for students who are studying cost and management accounting across a variety of levels, from introductory through to advanced, undergraduate and postgraduate. It will help students understand the more complex areas of cost and management accounting and simplifies the learning process.

Every day we're bombarded with methods, mantras and life hacks that promise us wellness and prosperity – while time and talent remain some of our most squandered resources. The average full-time worker will spend 80,000 hours at their job: are you making the most of them? Do you truly believe in what you do, day in, day out?

What if you want to do something more with your limited time on the planet?

Internationally bestselling author Rutger Bregman shows us that with moral ambition – the will to make the world a wildly better place – we can be both idealistic and successful, and change the world along the way. Uncovering the qualities that made the great change-makers of history so effective, he shows how we too can lend our talents to the biggest challenges of our time, from climate change to inequality to the next pandemic. With moral ambition, we can do more than be on the right side of history: we can make history itself.

This book won't make your life easier, but it should make it more meaningful. The question is: what will you do with it?

This core textbook on human resource development (HRD) focusses on a topic that has emerged as one of the most dynamic and multifaceted areas of business and management for both academics and practitioners. Providing an engaging and succinct discussion of the topic, this textbook tackles HRD from a basic introductory level, covering the major areas of HRD, including strategic HRD, the interaction between leadership, talent management and HRD, and HRD in large and small enterprises. With a unique blend of theory and practice, alongside innovative learning tools such as videos and active case studies, this text will help students to succeed in their HRD courses and to develop important practical skills for their future career. This is the perfect textbook for first and second year undergraduate students, as well as for post-experience students, studying introductory modules on Human Resource Development, Training and Development, or Learning and Development. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/human-resource-development. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.

The marketing world is continuously changing and Introduction to marketing addresses these changes by discussing core concepts like understanding the environment that the organisation operates in, analysing their competition, understanding how consumers make decisions, conducting marketing research, applying segmentation, targeting and positioning, the process of developing and making decisions around products, managing services, marketing channels, retailing, pricing, promotions, branding, integrating communication efforts, business-to-business marketing, marketing metrics, international marketing and ethical considerations.

These topics are fundamental to any marketing professional or academic.

The second edition of this textbook provides updated discussions, examples and scenarios that marketers are currently facing.

The Billionaire Career is an allegory of risk, playing to your strengths and discovering yourself to become successful in business.

It tells the story of Dan, a man who wants more from his job and his life. He yearns to start his own business, and for the freedom and control that being his own boss would give him but he is faced with numerous challenges – for one thing, how to start a business with next to no money.

But everything changes one day when he’s faced with a choice at work.

Gain a clear understanding of the fundamental concepts and applications behind operations and supply chain management with the reader-friendly approach in Collier/Evans' popular OPERATIONS AND SUPPLY CHAIN MANAGEMENT, 2E. The authors present detailed, solved problems throughout this edition to illustrate key formulas and computations as you learn to complete both manual and digital calculations using Excel spreadsheet templates and other Excel models for optimization and simulation. Even more review questions, cases, experiential activities, problems and exercises as well as feature boxes teach you how to work with the latest operations management (OM) and supply chain management (SCM) concepts and tools. New content examines process analysis and resource utilization, analytics in OM, capacity measurement, applications of linear optimization and other critical OM and SCM topics. You can further your understanding with interactive digital resources and new algorithmic exercises within MindTap's complete learning applications.

For centuries, working hard and saving up diligently would have set you up for financial security and a comfortable retirement. Not anymore.

Over the last 50 years, we've entered a new financial world - one where your savings lose value faster than you can build them, a global mountain of debt piles up ever higher, and most people slip backwards however hard they try.

In The Price of Money, a leading investment expert explains what's changed - and what you should do now we're here. You'll learn why currencies the world over have lost 99 per cent of their value, and how to use future declines to your advantage. You'll understand how the government can produce hundreds of billions out of thin air, and which investments benefit when they do. Most importantly, you'll be shown what's coming next - and how to position yourself to gain rather than suffer.

You don't need even the slightest knowledge of economics to read this book - just a desire to understand why the world of money is working against you, and what to do about it.