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Books > Business & Economics > Business & management

Influence, New and Expanded - The Psychology of Persuasion (Paperback): Robert B. Cialdini Influence, New and Expanded - The Psychology of Persuasion (Paperback)
Robert B. Cialdini
R450 R360 Discovery Miles 3 600 Save R90 (20%) Ships in 5 - 10 working days
Bad Business Practice - Criminal Law, Regulation and the Reconfiguration of the Business Model (Hardcover): Christopher... Bad Business Practice - Criminal Law, Regulation and the Reconfiguration of the Business Model (Hardcover)
Christopher Harding, Alison Cronin
R2,878 Discovery Miles 28 780 Ships in 12 - 17 working days

This cutting-edge book critically reviews the field of attempted legal control and regulation of delinquent conduct by business actors in the form of exploitative, collusive and corrupt behaviour. It explores key topics including victimhood, accountability, theories of trading and shared responsibility. Christopher Harding and Alison Cronin reflect on the attempts that have been made globally to use criminal law and other methods of formal legal control, as well as more flexible and innovative approaches under the heading of 'regulation', to address the problem of bad business practice. The book argues for a return to first principles and that the possibility of a reconfiguration of economic ordering and market and trading culture should be considered; as business malpractice is largely inherent in the dominant capitalist model, that model is in need of repurposing and reform. Taking an interdisciplinary approach, this book will be a valuable resource for scholars and students of law with a focus on business, commercial law and criminal law, in addition to researchers of corporate governance and public administration and management. Its critical arguments will also benefit NGOs, business professionals and campaign groups.

Market Leader 3rd Edition Intermediate Coursebook & DVD-Rom Pack (Paperback, 3rd edition): David Cotton, David Falvey, Simon... Market Leader 3rd Edition Intermediate Coursebook & DVD-Rom Pack (Paperback, 3rd edition)
David Cotton, David Falvey, Simon Kent
R1,092 Discovery Miles 10 920 Ships in 9 - 15 working days

The 3rd edition Course Book contains: 100% new reading texts from the Financial Times (c) 100% new case studies with opinions from successful consultants who work in the real world of business 100% new listening texts reflecting the global nature of business with texts that are all available to view on the new DVD-ROM 'Business Across Cultures' spreads which focus on particular cultural issues The DVD-ROM accompanying the Course Book contains: Authentic video material from FT.com with accompanying worksheets All the listening texts available to view, providing truly authentic listening practice Vocabulary Trainer iGlossary

The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience (Paperback, Ed): Carmine Gallo The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience (Paperback, Ed)
Carmine Gallo
R500 R324 Discovery Miles 3 240 Save R176 (35%) Ships in 12 - 17 working days

Now in paperback-the Wall Street Journal bestseller that reveals the secrets behind Steve Job's legendary presentations, with a new introduction about his legacy. Celebrating the inspiring life and vision of Apple's game-changing CEO, The Presentation Secrets of Steve Jobs has become the essential go-to guide for top-level executives, middle managers, organizational speakers, startup entrepreneurs, and pretty much anyone who needs to engage, persuade, and captivate an audience. This is as close as you'll ever get to having the master presenter himself speak directly in your ear. Communications expert Carmine Gallo has studied and analyzed the very best of Jobs's performances, offering point-by-point examples, tried-and-true techniques, and proven presentation secrets that anyone can master. You'll learn how to take charge of a room, create an inspiring brand story, deliver unforgettable moments-and do it powerfully, effortlessly, and effectively.

The Great Post Office Scandal - The fight to expose a multimillion pound IT disaster which put innocent people in jail... The Great Post Office Scandal - The fight to expose a multimillion pound IT disaster which put innocent people in jail (Paperback)
Nick Wallis
R499 R386 Discovery Miles 3 860 Save R113 (23%) Ships in 9 - 15 working days

In April 2021, the Court of Appeal quashed the convictions of 39 former Subpostmasters and ruled their prosecutions were an affront to the public conscience. They were just a few of the hundreds who had been prosecuted by the Post Office using IT evidence from an unreliable computer system called Horizon. When the Post Office became aware that Horizon didn't work properly, it covered it up. The Great Post Office Scandal is the story of how these innocent people had their lives ruined by a once-loved national institution and how, against overwhelming odds, they fought back to clear their names. Gripping, heart-breaking and enlightening, The Great Post Office Scandal should be read by everyone who wants to understand how this massive miscarriage of justice was allowed to happen.

Essential business communication - Communicating with a vision (Paperback, 3rd ed): Dianne Shober Essential business communication - Communicating with a vision (Paperback, 3rd ed)
Dianne Shober
R500 R462 Discovery Miles 4 620 Save R38 (8%) Ships in 7 - 10 working days

The contemporary corporate environment requires people who are in sync with the communication skills that this fast-paced milieu requires. As this setting is continuously adapting to changing technology and global enterprises, it is necessary that participants familiarise themselves with the current oral and written processes. This text, honed over a number of years and through thousands of students, directs the reader to the most innovative communication approaches available to ensure success in the marketplace. From the most basic but vital area of letter writing and emails to the significant field of report writing, this text prepares and enhances the skills of both the novice and seasoned professional. It also contains a chapter on small group dynamics to assist in understanding and developing teamwork strategies. Of course it is impossible to step foot in the company's door without an impressive curriculum vitae and the acumen to perform exceptionally well during a stressful interview. In addition to these areas of written communication, the text also provides detailed information on public speaking, including preparation, speech writi+K148ng and presentation. In combination with this, there are chapters on visual literacy and design to assist the reader in creating striking advertisements and graphics which will undoubtedly appeal to a broad range of clients. Essential business communication is designed to address the foremost areas of written and oral communication to ensure a profitable foray into the industry of work. Prof. Dianne Shober heads the English department on the East London campus of the University of Fort Hare. Through teaching and her regular radio broadcast on Link FM, she has been able to apply the practical elements of her field.

The Leader Who Had No Title - A Modern Fable on Real Success in Business and in Life (Paperback): Robin Sharma The Leader Who Had No Title - A Modern Fable on Real Success in Business and in Life (Paperback)
Robin Sharma 1
R329 R215 Discovery Miles 2 150 Save R114 (35%) Ships in 12 - 17 working days

Robin Sharma believes there are certain skills and attitudes that allow you to rise to extraordinary success. In his powerful new parable, he offers a story designed to help people from all walks of life to achieve great things. Blake DiFranco is down on his luck, trying to make ends meet. His job is unsatisfying, and he is disenchanted with the world around him. One day, an enigmatic family friend offers him a life-altering opportunity: spend a day studying with a mysterious group of teachers and learn the secrets of limitless success. Blake is sceptical, but something compels him to take the opportunity seriously. The next morning, he embarks on a journey to discover the true meaning of the LWT philosophy - Lead Without a Title. He is ushered through the lessons of the four teachers: Anna, a maid who shows him that every job can be done with passion; Ty, a surfer who reminds him how important it is to rise to the riskiest challenges; Jackson, a former CEO who shows him the value of relationships; and Jet, a masseur who proves that greatness begins within. Blake's world changes as the teachers make him realize his own potential to achieve greater things than he'd ever imagined. The book is packed with real-world lessons, catchy aphorisms and inspiring exercises that will help any business person realize extraordinary results. Sharma distils over fifteen years of working with high-performers to deliver real-world strategies and foster a winning mindset. Here are formulas that will build success amidst times of deep change and will help readers to make positive changes both at work and at home.

Sponsoring Change - A Guide to the Governance Aspects of Project Sponsorship (Paperback): APM Governance Specific Interest Group Sponsoring Change - A Guide to the Governance Aspects of Project Sponsorship (Paperback)
APM Governance Specific Interest Group
R349 Discovery Miles 3 490 Ships in 12 - 17 working days
The Pyramid Principle - Logic Iin Writing And Thinking (Paperback, 3rd edition): Barbara Minto The Pyramid Principle - Logic Iin Writing And Thinking (Paperback, 3rd edition)
Barbara Minto
R1,142 R953 Discovery Miles 9 530 Save R189 (17%) Ships in 12 - 17 working days

GET THE MAXIMUM IMPACT WITH THE MINIMUM EFFORT. The Pyramid Principle is the international best-seller on how to think creatively, reason lucidly and produce crisp, clear, compelling business writing. Join the tens of thousands of people worldwide who have benefited from Barbara Minto's technique, to present your thinking so clearly that the ideas jump off the page and into the mind of the reader. Can your writing do without it?

Driving Digital - The Leader's Guide to Business Transformation Through Technology (Paperback): Isaac Sacolick Driving Digital - The Leader's Guide to Business Transformation Through Technology (Paperback)
Isaac Sacolick
R499 R420 Discovery Miles 4 200 Save R79 (16%) Ships in 10 - 15 working days

Organizations are in a race to become a digital enterprise. For those leading their company’s tech-driven change, this guide will help you along the way.

Every business makes plans for updating products, technologies, and processes. However, that is simply not enough for a twenty-first century company. While the pressure is intense, you can create a clear path forward using guidance from this book.

In Driving Digital, business technology executive Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. You no longer have to blindly trek through the mine field of their company’s digital transformation.

In this thoroughly researched one-stop manual, Sacolick teaches you how to:

  • Formulate a digital strategy
  • Transform business and IT practices
  • Align development and operations
  • Drive culture change
  • Bolster digital talent
  • Capture and track ROI
  • Develop innovative digital practices
  • Pilot emerging technologies

Your company cannot avoid the digital disruption heading its way. The choice is yours: Will this mean the beginning of the end for your business, or will your digital practices be what catapults you into next-level success?
A Research Agenda for Organization Studies, Feminisms and New Materialisms (Hardcover): Marta B. Calas, Linda Smircich A Research Agenda for Organization Studies, Feminisms and New Materialisms (Hardcover)
Marta B. Calas, Linda Smircich
R2,610 Discovery Miles 26 100 Ships in 12 - 17 working days

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Explaining why contemporary problematic phenomena require a more expansive understanding than what is allowed in conventional organizational studies scholarship, this forward-looking Research Agenda brings insights from recent feminist new materialisms and critical posthumanist theorizing into the field of organization studies. Marta B. Calas and Linda Smircich have assembled herein an international and transdisciplinary community of scholars, whose research in fertile transnational spaces demonstrates the differences this novel scholarship could make in the domain of organization studies. The book serves as a tool and means for questioning fundamental metatheoretical premises and knowledge production practices, focusing particularly on those which, unwittingly, may be contributing to issues of concern across the globe. Chapters further articulate which premises and practices may help in decentering the 'common sense' nature of the field, facilitating engagement with affirmative possibilities for a world that is straying further from conventions. Coining the phrase 'thinking-saying-doing-otherwise' as an ontological shift and a call to action, the book ultimately highlights the importance of transdisciplinary, transnational research collectivities for accomplishing necessary changes. Providing novel critical approaches by intersecting feminist new materialisms with organization studies, this dynamic Research Agenda will prove invaluable to early and more established scholars interested in future-oriented organization and management research and practices in business studies and the sociology of organizations.

Advanced Introduction to Business and Human Rights (Paperback): Peter T. Muchlinski Advanced Introduction to Business and Human Rights (Paperback)
Peter T. Muchlinski
R725 Discovery Miles 7 250 Ships in 12 - 17 working days

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Focusing on the adoption of the UN Guiding Principles on Business and Human Rights (UNGPs) in 2011, this timely book charts the field of business and human rights, finding that corporate responsibility to respect human rights is gradually evolving into a binding legal duty in both national and international law. Following the structure of the UNGPs, Peter T. Muchlinski also covers the state duty to protect against business violations of human rights, the corporate responsibility to respect human rights and access to remedies for corporate violations of human rights. Key Features: A detailed, critical, appraisal of the UNGPs in their historical, legal and political contexts Coverage of developments in national law and policy to further the state's duty to protect against business violations of human rights An interdisciplinary perspective drawing on history, law, business ethics, politics, and ideas of corporate governance with a view to introducing the field to readers with diverse specialist backgrounds Coverage of new directions for business and human rights including calls for new mandatory corporate liability laws, a legally binding international treaty and new multi stakeholder initiatives for developing business and human rights standards This Advanced Introduction will be a key guide for students and researchers in the fields of business and human rights, international law and business ethics, as well as lawyers and business managers who need an accessible primer to business and human rights.

Managing safety in the workplace (Paperback): Lizbie Fourie, Francois van Loggerenberg Managing safety in the workplace (Paperback)
Lizbie Fourie, Francois van Loggerenberg
R260 R229 Discovery Miles 2 290 Save R31 (12%) Ships in 4 - 8 working days

The management of safety in the workplace remains a relevant topic of discussion even after all the years since workplace safety became a priority. This book sees a discussion of the essence of workplace safety, accountability within organisations, health and safety practices and safety control measures. Finally, this book takes a look at safety recognition and reward systems within organisations and how these systems promote safe work practices.

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover, Ed): Mike Rother Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover, Ed)
Mike Rother
R944 R623 Discovery Miles 6 230 Save R321 (34%) Ships in 12 - 17 working days

""Toyota Kata" gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress--and what it takes to make it a real part of your culture."
--Jeffrey K. Liker, bestselling author of "The Toyota Way"

" "Toyota Kata" is] one of the stepping stones that will usher in a new era of management thinking."
--The Systems Thinker

"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way."
--James P. Womack, Chairman and Founder, Lean Enterprise Institute

"Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization."
--John Shook, Chairman and CEO, Lean Enterprise Institute

This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower.

Drawing on six years of research into Toyota's employee-management routines, "Toyota Kata" examines and elucidates, for the first time, the company's organizational routines--called "kata"--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as: How can we make improvement and adaptation part of everyday work throughout the organization? How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance? How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers?

Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting.

With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, "Toyota Kata" gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.

Directing Change (Paperback): APM Governance Specific Interest Group Directing Change (Paperback)
APM Governance Specific Interest Group
R349 Discovery Miles 3 490 Ships in 12 - 17 working days
You Are Awesome - How to Navigate Change, Wrestle with Failure, and Live an Intentional Life (Paperback): Neil Pasricha You Are Awesome - How to Navigate Change, Wrestle with Failure, and Live an Intentional Life (Paperback)
Neil Pasricha
R443 R371 Discovery Miles 3 710 Save R72 (16%) Ships in 10 - 15 working days
Innovation and Entrepreneurship in Sport Management (Hardcover): Vanessa Ratten Innovation and Entrepreneurship in Sport Management (Hardcover)
Vanessa Ratten
R2,525 Discovery Miles 25 250 Ships in 12 - 17 working days

This timely book takes both a practical and academic perspective of innovation in sport management, exploring the role of entrepreneurship in sport. With its interdisciplinary approach, it provides a holistic overview of the ways in which sport is both innovative and entrepreneurial. Expert contributors examine how technological advances, scientific approaches, digitalization and tournament design shape, or are shaped by, entrepreneurial ventures in sport management. Chapters also discuss the implications of the coronavirus pandemic for the sports industry, analysing how sport entities and managers have had to be innovative in order to adapt to the new market and unpredictable societal conditions created by the pandemic. The book reflects on the importance of innovation for sport management, highlighting the need for futuristic thinking as sports organisations try to develop better practices. Offering practical examples of entrepreneurship in sport, this book will be a useful resource for scholars and students of sports, sport management and management education. It will also be beneficial for sports practitioners and managers focusing on organisational innovation and how to navigate crises.

Quiet the Rage - How Learning to Manage Conflict Will Change Your Life (and the World) (Hardcover): Burke Quiet the Rage - How Learning to Manage Conflict Will Change Your Life (and the World) (Hardcover)
Burke
R468 Discovery Miles 4 680 Ships in 12 - 17 working days

In a world with more than 7 billion people, 196 countries, 7,000 spoken languages, and close to 30 religions, the probability of one group or one person intentionally or unintentionally offending another group or another person is absolutely certain. Many people limit themselves in life based on their inability to get along with others, and too often we allow ourselves to be ruled by our emotions. When we're emotionally reactive, we're not our best selves, nor do we produce the smartest outcomes. Emotional reactions create winners and losers. And winning directly at the expense of another is actually losing in disguise, due to the resentment it inspires in the loser. Often, people get stuck in a pattern of reacting emotionally, long past the time when the combativeness that once served them no longer does; long past the time when the pattern has become destructive without them being aware of it. For everyone who wants to change that part of themselves-everyone who wants more peaceful interactions and more successful outcomes, but doesn't know how to achieve that-Quiet the Rage is the answer.

How to Teach Entrepreneurship (Paperback): Colin Jones How to Teach Entrepreneurship (Paperback)
Colin Jones
R898 Discovery Miles 8 980 Ships in 12 - 17 working days

Just how should we teach entrepreneurship? This important book provides many of the answers to this challenging question. In developing the first signature pedagogy for entrepreneurship education, Colin Jones unites the contexts of enterprise and education at the intersection of scholarship, transformational learning and student engagement. Good teaching for entrepreneurship is shown to emerge both from the educator and the students' interest. For the educator, a process of scholarly leading is required to support student interest - from the alternate perspective, students require a willingness to welcome uncertainty and challenge the existing boundaries to effectively develop a capacity for self-negotiated action. A key guide for all entrepreneurship lecturers and tutors, written for all teaching contexts, this book will challenge you to teach 'who you are', as well as what you know.

Finance for Nonfinancial Managers - Finance for Small Business, Basic Finance Concepts (Hardcover): Murugesan Ramaswamy Finance for Nonfinancial Managers - Finance for Small Business, Basic Finance Concepts (Hardcover)
Murugesan Ramaswamy
R664 Discovery Miles 6 640 Ships in 12 - 17 working days
Missing Voice? - Worker Voice and Social Dialogue in the Platform Economy (Hardcover): Adrian Wilkinson, Tony Dundon, Paula K.... Missing Voice? - Worker Voice and Social Dialogue in the Platform Economy (Hardcover)
Adrian Wilkinson, Tony Dundon, Paula K. Mowbray, Sarah Brooks
R2,731 Discovery Miles 27 310 Ships in 12 - 17 working days

This timely book addresses the key debates and challenges surrounding the future of work, covering the macro, meso and micro levels of gig work. It provides a consideration of the ways in which technology is shaping the lives of those working in the gig and digital platform economy within the 21st century. Written by leading experts in their respective fields, chapters cover a range of global issues concerning not only technology but the social relationships of gig work, management by algorithm, and how to regulate individual and collective voice in the remote gig economy. Utilising leading research and case studies from companies such as Uber and Deliveroo, the book considers what governments and the law can do to shape a better future for the worker voices and employment conditions of atypical and non-standard workers which, in turn, can help to better impact society. Missing Voice? will be a key resource for scholars and students researching employment conditions, worker and human rights, employment, and labour relations in the fields of business and human resource management, industrial relations and sociology. It will also be of interest to policy-makers, trade unions and think tanks who are interested in labour market changes and issues of worker voice and management practice in the gig economy more broadly.

Noise (Paperback): Daniel Kahneman, Olivier Sibony, Cass R. Sunstein Noise (Paperback)
Daniel Kahneman, Olivier Sibony, Cass R. Sunstein
R246 Discovery Miles 2 460 Ships in 12 - 17 working days

THE INTERNATIONAL BESTSELLER 'A monumental, gripping book ... Outstanding' SUNDAY TIMES 'Noise may be the most important book I've read in more than a decade. A genuinely new idea so exceedingly important you will immediately put it into practice. A masterpiece' Angela Duckworth, author of Grit 'An absolutely brilliant investigation of a massive societal problem that has been hiding in plain sight' Steven Levitt, co-author of Freakonomics From the world-leaders in strategic thinking and the multi-million copy bestselling authors of Thinking Fast and Slow and Nudge, the next big book to change the way you think. We like to think we make decisions based on good reasoning - and that our doctors, judges, politicians, economic forecasters and employers do too. In this groundbreaking book, three world-leading behavioural scientists come together to assess the last great fault in our collective decision-making: noise. We all make bad judgements more than we think. Noise shows us what we can do to make better ones.

Breaking the Stress Cycle - 7 Steps to Greater Resilience, Happiness, and Peace of Mind (Paperback): Andrew Bernstein Breaking the Stress Cycle - 7 Steps to Greater Resilience, Happiness, and Peace of Mind (Paperback)
Andrew Bernstein
R438 R366 Discovery Miles 3 660 Save R72 (16%) Ships in 10 - 15 working days
Marketing Activities - August 1950 (Classic Reprint) (Hardcover): United States Department of Agriculture Marketing Activities - August 1950 (Classic Reprint) (Hardcover)
United States Department of Agriculture
R620 Discovery Miles 6 200 Ships in 12 - 17 working days
The Marketing and Transportation Situation - July, 1958 (Classic Reprint) (Hardcover): United States Department of Agriculture The Marketing and Transportation Situation - July, 1958 (Classic Reprint) (Hardcover)
United States Department of Agriculture
R570 Discovery Miles 5 700 Ships in 12 - 17 working days
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