* The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace
* Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service
* Provides expert tips and tricks to make the software work more effectively
* Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships
* Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses

"Sociology For Dummies" helps you understand the complex field of sociology, serving as the ideal study guide both when you're deciding to take a class as well as when you are already participating in a course. Avoiding jargon, "Sociology For Dummies "will get you up to speed on this widely studied topic in no time.

"Sociology For Dummies, UK Edition" Provides a general overview of what sociology is as well as an in-depth look at some of the major concepts and theories. Offers examples of how sociology can be applied and its importance to everyday life Features an in-depth look at social movements and political sociology Helps you discover how to conduct sociological research Offers advice and tips for thinking about the world in an objective way

Start getting great photos with your Canon EOS 70D right away The Canon EOS 70D features upgraded focusing technology, a 20.2 megapixel sensor, and faster frame-per-second shooting. Whether you're new to dSLR photography or just getting acquainted with the 70D, this handy, full-color guide will have you taking great photos before you know it. You'll learn to use all the on-board controls, shoot in auto mode, use live view, control exposure and lighting, manipulate focus and color, transfer your images to the computer for editing, and share the results in prints or online. Colorful photos throughout illustrate what you can achieve. * Upgraded features in the Canon EOS 70D include a new focusing technology that speeds up autofocus for video and live view shooting, a larger sensor, faster frame-by-frame shooting, and a wider ISO range * This full-color guide explains how to take advantage of all the features; walks you through all the on-board controls, and shows how to shoot in auto mode * Covers dSLR basics such as dialing in exposure and lighting controls, manipulating focus and color, and transferring your images from the camera to the computer * Offers advice for shooting in various common situations and explains how to post your photos online, make prints, or share them in other ways Canon EOS 70D For Dummies makes it easy to get terrific photos with your Canon dSLR camera.

The philosophy that will help you become more resilient in the face of life's challenges Stoicism For Dummies will teach you the basic principles of stoic philosophy and show you how it can help you navigate the ups and downs of life. We all face challenges and setbacks, and, if we have the right mindset, we can sail through them with ease. This book offers a comprehensive look at Stoic philosophy, uncovering its strengths and attractions and shedding light on its limitations, both in the ancient world where it was developed, and in our world today. Learn how you can apply stoic principles for personal growth and better living, and how you can adapt this philosophical outlook to your unique circumstances. Written in terms anyone can understand, this friendly Dummies guide helps you understand stoicism, and also apply it in your life. Understand the basics of stoic philosophy, including virtues and practices Learn how to keep calm and carry on when life throws you curveballs Apply stoic principles to improve your relationships and quality of life Discover the history of stoicism and how its principles can apply to today's world This book is great for anyone who wants to learn more about stoicism and its benefits.

Few experiences are more rewarding than coaching a youth football team. Your journey through the season will be packed with moments that make you smile and that you and your players will remember for the rest of your lives. But what if you've never coached before? No worries! Coaching Football For Dummies is the fun and easy way to tackle the basics of coaching youth football. This friendly guide shows you how to teach your players effectively, regardless of their age or skill level, and lead your team to victory-even if you're a first-time coach. You'll discover how to: * Develop a coaching philosophy * Teach football fundamentals * Encourage good sportsmanship * Improve your team's skills * Ensure safety on the field * Communicate effectively with parents Packed with valuable information on preparing your game plan before you even step on the field, this hands-on resource gives you expert guidance in building your coaching skills, from evaluating your players and running enjoyable, productive practices to working with all types of kids-uncoordinated, shy, highly talented-at once. You'll find a variety of fun-filled drills for teaching everything from tackling and blocking to running and catching, as well as advanced drills to take your players' skills up a notch. You'll also see how to: * Conduct a preseason parents' meeting-an often overlooked aspect of coaching * Gather the necessary gear and fit the equipment to your players * Raise the level of play on offense, defense, and special teams * Take steps to avoid injuries * Deal with discipline issues and problem parents * Make critical half-time adjustments * Transition to coaching an All-Star Team Complete with tips for working with parents, keeping your players healthy, and leading your team effectively on game days, Coaching Football For Dummies is all you need-besides a whistle and a clipboard-to navigate your players through a safe, fun, rewarding season!

Improve your English grammar You have nothing to lose and everything to gain by using proper English language and grammar. The ability to articulate and communicate effectively is a valuable asset in all aspects of life. From writing a research paper to giving a presentation at work or just holding a casual conversation with friends or family, strong verbal and written skills are necessities in everyday communication. English Grammar Workbook For Dummies is the perfect solution for sharpening the tools in your grammar kit, with lessons and plenty of practice opportunities to help reinforce learning. Whether you need to brush up on the finer points of punctuation, need help making sense of those pesky parts of speech--or anything in between--this approachable guide makes it fast and easy. - Find FREE quizzes for every chapter online - Handle pronouns with grace - Master plurals and possessives - Improve your proofreading skills Everyone benefits from using proper grammar and speech, and now you can too!

Includes tips and strategies for kids, teens, and adults with dyslexia
Understand what dyslexia is, assess schools and programs, and help your child succeed
Does your child mix up d's and b's? Does he or she have trouble reading? If so, the cause may be dyslexia. But don't worry -- these days, there are many ways to overcome dyslexia. This hands-on guide leads you step by step through your options -- and explains how anyone with dyslexia can achieve success in school and life.
Discover how to
* Recognize the symptoms of dyslexia
* Understand diagnostic test results
* Set up an Individualized Education Program (IEP)
* Work effectively with teachers
* Improve your child's reading skills

Get your romance (writing) on! Writing a Romance Novel For Dummies is the only reference aspiring writers need to get their careers off to the right start. Fully updated to reflect the industry's latest trends and secrets, this book helps you understand what makes a great novel, so you can hone your craft and write books people want to read. We break down the romance subgenres, give you expert tips on plotting and pacing, and walk you through the process of finding an agent and getting published in today's competitive market--or self-publishing like many six-figure authors are doing. For aspiring writers longing to find success in the industry, Writing a Romance Novel For Dummies is easy to read, highly informative, and a must-have! Refine your writing to craft engaging stories readers can't put down Find a route to publication that works for you--mainstream, or self-published Understand the ins and outs of the romance genre and its subgenres Learn how to get your work noticed in the popular world of romantic fiction This Dummies guide is perfect for beginning writers who want advice on writing and publishing a successful romance novel. It's also a great reference for accomplished writers looking to level up their romance game.

Develop faster with DevOps DevOps embraces a culture of unifying the creation and distribution of technology in a way that allows for faster release cycles and more resource-efficient product updating. DevOps For Dummies provides a guidebook for those on the development or operations side in need of a primer on this way of working. Inside, DevOps evangelist Emily Freeman provides a roadmap for adopting the management and technology tools, as well as the culture changes, needed to dive head-first into DevOps. Identify your organization's needs Create a DevOps framework Change your organizational structure Manage projects in the DevOps world DevOps For Dummies is essential reading for developers and operations professionals in the early stages of DevOps adoption.

The easy way to help your kid start a business

Do you have a budding entrepreneur on your hands who′s anxious to bring the next great business idea to life? Make their dream come true with the accessible, expert help in Starting Your Own Business. Written with young learners in mind, this book walks your child through the steps that turn a bright idea into a profitable business.

An extension of the trusted For Dummies brand, Starting Your Own Business speaks to juniors in a language they can understand, offering guidance and actionable plans to turn their business idea into a reality. From setting goals to putting together a plan that encourages others to help them get their idea off the ground, it offers everything kids need to get their business started and make it grow.

- The book features a design that is heavy on eye–popping graphics that hold children′s attention

- The content focuses on the steps to completing a project

- A small, full–color, non–intimidating package instills confidence in the reader

- Basic projects set the reader on the road to further exploration

Children are notorious for their huge imaginations. Now, their ideas can live in the real world and translate to real profit with the help of Starting Your Own Business.

Use Lean Six Sigma to transform your business. Lean Six Sigma is a powerful method for improving both the efficiency and quality of projects and operations. In this new book, the team that bought you Lean Six Sigma For Dummies shows you how to take Lean Six Sigma to the next level and manage continual change in your organization. You'll learn to design a roadmap for transformation that's tailored to your business objectives; develop and implement processes that eliminate waste and variation across the company; synchronize your supply chain; and successfully deploy Lean Six Sigma over time. Lean Six Sigma Business Transformation For Dummies shows you how to: * Define your transformation objectives and create a bespoke 'Transformation Charter' for your organization. * Assess your company's readiness for transformation. * Establish a 'Transformation Governance System' to help you manage the transformation programme effectively. * Bring your people with you! Plan and achieve the cultural change needed to make the transformation process successful. * Join up the dots between planning and effective execution with Strategy Deployment. * Deploy a 'Continuous Improvement' toolkit to achieve everyday operational excellence. * Sustain the transformation programme and widen the scope across the organization (including deploying to the supply chain). * Adopt a 'Capability Maturity Approach' to drive business improvement recognizing that change is a continuous transformational journey, just as pioneers like Toyota have done. * Use a range of Lean Six Sigma Tools using the right tools, at the right time (and in the right order!) enables continuous improvement by eliminating waste and process variation.

The bestselling Excel book on the market, updated for Excel 2010

As the world's leading spreadsheet application, Excel has a huge user base. The release of Office 2010 brings major changes to Excel, so "Excel For Dummies" comes to the rescue once more

In the friendly and non-threatening "For Dummies" style, this popular guide shows beginners how to get up and running with Excel and helps more experienced users get comfortable with new features.Excel is the number one spreadsheet application worldwide, and "Excel For Dummies" is the number one guide to using itWith the major changes in Microsoft Office 2010, Excel has new features and a new interface design; users need help to get up to speedThe book includes everything you need to know to perform basic Excel 2010 tasksCovers creating and editing worksheets and charts, formatting cells, entering formulas, inserting graphs, designing database forms, and adding database recordsAlso covers printing, adding hyperlinks to worksheets, saving worksheets as Web pages, adding existing worksheet data to an existing Web page, and much more

Whether you're new to Excel or just need to understand the 2010 version, "Excel 2010 For Dummies" provides what you need to know.

Formulas, fractions, and factoring got you down? Master the fundamentals of operations, equations, exponents, and more to score higher in Algebra I! This two-book bundle includes Algebra I For Dummies and Algebra I Workbook For Dummies. Together these two books give students helpful supplemental instruction and plenty of practice to help them score high in their high school Algebra class . . . this bundle is also for anyone looking to brush up on certain areas of Algebra. You might have a son, daughter, grandson, granddaughter, niece, nephew, or another special person in your life studying Algebra I who needs a little help. You want to help, but don't know mathematical formulas from ancient Egyptian hieroglyphs. Rest assured, you're in the right place. Algebra gives you a solid foundation to enable you to move on to more complicated subjects in mathematics. Algebra I For Dummies gently introduces you to Algebra I, starting with a review of the basics -- getting you comfortable with negative and positive numbers before wading into fractions, decimals, exponents, radicals, and in which order to complete operations. From there, you tackle prime numbers, distribution, and equations (linear and quadratic). Finally, you get to the answer of that all-too-common question, "When will I ever use this in real life?" You'll learn how to apply algebra to everyday situations (really!) and discover that story problems truly reflect the real problems of life. And next enter Algebra I Workbook For Dummies, filled with algebra problems to study, solve, and learn from. This hands-on guide has explanations, examples, and other helpful tidbits. It's organized similar to how Algebra I For Dummies is: You're introduced to basic concepts before moving on to the more complex ones, but you can dip into this workbook wherever you want. Grappling with graphing? Go straight to the graphing chapters. Formulas confounding you? Go to the chapters on formulas. Online practice comes free with this workbook; it contains extra practice questions and quizzes corresponding with each of the book's chapters. The workbook shows you how to register for and gain access to the online practice. Additionally, with this two-book bundle, you'll discover how to: Avoid common pitfalls in algebra Impress your friends by knowing famous mathematical equations Save yourself from embarrassment by catching and correcting common mistakes Make your algebra experience a little smoother with expert tips Lastly, Algebra I For Dummies and Algebra I Workbook For Dummies are written in plain English and designed to help you improve your skills in algebra. Grab this bundle, sharpen your pencils, and get ready to sharpen your algebra skills!

Tired of letting stress have a negative impact on your life? Easy.

It's impossible to get through life without encountering stress. And unfortunately, most of us learn the incorrect ways to cope with it. Thankfully, "Stress Management For Dummies "gives you trusted, time-tested guidance on teaching your body and mind to properly cope with stress while keeping your sanity intact.

Whether it's love, work, family, or something else that has you in the red zone, this updated edition of "Stress Management For Dummies "will help you identify the stress triggers in your life and cut them down to size -- all without losing your cool.Shows you how to use stress in a positive, motivational way instead of letting it negatively affect your lifeTeaches you to retrain your body and mind to react positively to stressHelps you overcome common stresses faced in modern life

If you want to manage stress and get back to living a normal life, "Stress Management For Dummies" has you covered.

Take the confusion out of chemistry with hundreds of practice problems Chemistry Workbook For Dummies is your ultimate companion for introductory chemistry at the high school or college level. Packed with hundreds of practice problems, this workbook gives you the practice you need to internalize the essential concepts that form the foundations of chemistry. From matter and molecules to moles and measurements, these problems cover the full spectrum of topics you'll see in class and each section includes key concept review and full explanations for every problem to quickly get you on the right track. This new third edition includes access to an online test bank, where you'll find bonus chapter quizzes to help you test your understanding and pinpoint areas in need of review. Whether you're preparing for an exam or seeking a start-to-finish study aid, this workbook is your ticket to acing basic chemistry. Chemistry problems can look intimidating; it's a whole new language, with different rules, new symbols, and complex concepts. The good news is that practice makes perfect, and this book provides plenty of it with easy-to-understand coaching every step of the way. * Delve deep into the parts of the periodic table * Get comfortable with units, scientific notation, and chemical equations * Work with states, phases, energy, and charges * Master nomenclature, acids, bases, titrations, redox reactions, and more Understanding introductory chemistry is critical for your success in all science classes to follow; keeping up with the material now makes life much easier down the education road. Chemistry Workbook For Dummies gives you the practice you need to succeed!

To incorporate or not to incorporate? At last, here is all the information you need to make an informed decision. This book explains:

• The advantages and disadvantages of incorporating
• State and federal laws about corporations
• The ins and outs of filing a corporate tax return
• Ten commonly made mistakes by small corporations
• The best way to create tax-free medical benefits and pension and retirement plans
• A guide to business life after incorporation

Explore the latest developments in cybersecurity with this essential guide Every day it seems we read another story about one company or another being targeted by cybercriminals. It makes some of us wonder: am I safe online? The good news is that we can all be cybersecure--and it doesn't take a degree in computer science to make it happen! Cybersecurity For Dummies is the down-to-earth guide you need to secure your own data (and your company's, too). You'll get step-by-step guidance on how to implement reasonable security measures, prevent cyber attacks, deal securely with remote work, and what to do in the event that your information is compromised. The book also offers: Updated directions on how to prevent ransomware attacks and how to handle the situation if you become a target Step-by-step instructions on how to create data backups and implement strong encryption Basic info that every aspiring cybersecurity professional needs to know Cybersecurity For Dummies is the ideal handbook for anyone considering a career transition into cybersecurity, as well as anyone seeking to secure sensitive information.

If you're as excited as we are about the Rebel XSi/450D, you probably can't wait to start shooting. "Canon EOS Digital Rebel XSi/450D For Dummies" will show you how to make every shot count Even if you're new to digital SLR cameras or are unfamiliar with general photography terms and techniques, this handy guide will show you how to feel comfortable with the controls and start taking beautiful photographs.

Don't worry if you've never heard the words aperture, white balance, or ISO. You'll soon be switching easily between automatic and manual modes, managing exposure, and using the all-important Quality setting You'll learn everything about the lenses, from how to choose the ones you need to how to handle them. You'll finally know how to push just the right buttons to achieve the results that you desire. In a snap, you will find out how to unleash your creativity by manipulating exposure and lighting. You will find out how to: Control picture qualityAdjust resolution for image quality and sizeShoot in automatic and manual modesReview photos using Playback Mode and the histogram, delete unwanted photos, and protect valuable photos from accidental deletionManipulate exposure, color, focus, and lightingDownload, organize, archive, print, and share photos with family and friends

Complete with lists of ten fast photo-editing tricks and ten special-purpose features to explore on a rainy day, "Canon EOS Digital Rebel XSi/450D For Dummies" is your one-stop guide to setting up, working with, and making the most of your new Canon digital SLR camera.

Your fun guide to selecting, caring, and loving your turtle or tortoise! Coexisting with a turtle or tortoise may not be a warm and fuzzy experience, but it definitely has its rewards. And with more than 250 species to choose from, you're bound to find one that's right for you. Looks-wise, they can range from very plain and unadorned to a brightly colored and embellished with every manner of crest, crown, spike, and dewlap. As for personality, you'd be amazed at how very different they can be, ranging from shy and withdrawn, to outgoing and friendly, to outright aggressive. And when it comes to longevity, well, let's just say that when you commit to a turtle or tortoise, you're in it for the long haul. For example, the standard American box turtle can live more than 125 years, a leopard tortoise has a life span of up to 100 years, and an aldabran tortoise can live to be more than 200 years old! This fun guide will help you choose the perfect turtle or tortoise for your lifestyle and give it the care it needs to thrive. Turtle and tortoise expert Liz Palika provides cl ear, step-by-step instructions on how to: Select the appropriate turtle or tortoise Provide a suitable environment for your new pal Care for a variety of chelonian (turtle and tortoise) species Supply you pet with a satisfying and healthy diet Create an indoor or outdoor home Understand your turtle's or tortoise's special needs Generously illustrated with line drawings and high-quality photographs, Turtles & Tortoises For Dummies covers all the bases. Topics covered include: Deciding whether a turtle or tortoise is right for you Choosing between a turtle and tortoise Who's Who of turtles and tortoises--a complete guide to dozens of species, where they're from, what they're like, and how they are as pets Creating a safe and healthy environment for your pet Recognizing and treating common health problems and finding a good veterinarian to help you care for your chelonian Turtles & Tortoises For Dummies is your fun guide to selecting, caring for, and sharing your life with a chelonian. P.S. If you think this book seems familiar, you're probably right. The Dummies team updated the cover and design to give the book a fresh feel, but the content is the same as the previous release of Turtles and Tortoises For Dummies (9780764553134). The book you see here shouldn't be considered a new or updated product. But if you're in the mood to learn something new, check out some of our other books. We're always writing about new topics!

The fast and easy way to grasp cash flow management

"Cash Flow For Dummies" offers small business owners, accountants, prospective entrepreneurs, and others responsible for cash management an informational manual to cash flow basics and proven success strategies. Cash Flow For Dummies is an essential guide to effective strategies that will make your business more appealing on the market. Loaded with valuable tips and techniques, it teaches individuals and companies the ins and outs of maximizing cash flow, the fundamentals of cash management, and how it affects the quality of a company's earnings.

Cash flow is the movement of cash into or out of a business, project, or financial product. It is usually measured during a specified, finite period of time, and can be used to measure rates of return, actual liquidity, real profits, and to evaluate the quality of investments. "Cash Flow For Dummies" gives you an understanding of the basic principles of cash management and its core principles to facilitate small business success.Covers how to read cash flow statementsIllustrates how cash balances are analyzed and monitored--including internal controls over cash receipts and disbursements, plus bank account reconciliation and activity analysisTips on how to avoid the pitfalls of granting credit--evaluating customer credit, sources of credit information, and overall credit policyAdvice on how to prevent fraud and wasteCovers cash-generating tactics when doing business with dot-coms, other start-ups, and bankrupt customers

"Cash Flow For Dummies" is an easy-to-understand guide that covers all of these essentials for success and more.

Your essential guide to beating burnout and finding fulfillment Chronic, unmanaged stress--at work, at home, or in other areas of life--can lead to burnout. Burnout For Dummies shows you the way toward understanding and overcoming this all-to-common condition of modern life. Many of us find ourselves living in a state of constant resignation, which sucks the joy out of life and can be detrimental to our physical health. The tips and exercises in this book can help you minimize stress, become more resilient and create a happier, healthier, and more satisfying life. Mindfulness and resilience guru Dr. Eva Selhub offers a science-based plan that you can use to destress, build inner resources and coping skills, and start enjoying life (and work) again. Listen to guided meditations that you can do anytime, anywhere to help cultivate mindfulness and manage your stress Discover tips for reconnecting to the joy that you felt before burnout took over Overcome the heavy burden of burnout and learn how you can find a pace for your life that feeds, rather than depletes you Find true fulfillment in your work and obligations with proven techniques for loving yourself and your life Burnout For Dummies is the essential guide for anyone feeling overwhelmed, overworked, stressed out, run-down, and ready to make a change.

A straightforward guide to being smart with your firearm With gun sales at an all-time high in the U.S., easy-to-understand advice on storing and possessing guns safely is at an all-time premium. Safe Gun Ownership For Dummies paves the way for new and novice gun owners to learn the basics of firearm ownership in a non-partisan tone. This book helps gun owners thoroughly explore the rules of gun safety and adopt the habits of savvy firearm aficionados. Written by a firearms expert and analyst who has reviewed hundreds of firearms along with gun safety and storage options, this guide helps you develop a safety mindset and apply practices to assure you and your family avoid harm. Learn, internalize, and apply the rules of gun safety Understand federal, state, and local gun laws Find a good gun safety course for hands-on practice Store and transport your firearm securely When it's time to start training on your new firearm and the safety rules of gun ownership, Safe Gun Ownership For Dummies is at the ready with everything you need to know to make safety your aim.

Use your Nikon D3500 camera like the pros Capturing frame-worthy photos is no easy feat -- until now! Inside, author Julie King shares her experience as a professional photographer and photography teacher to help you get picture-perfect landscapes, portraits, action shots, and more with your Nikon D3500 digital SLR camera. It takes more than a good eye and an amazing camera to get shots like the pros. With the help of Nikon D3500 For Dummies, you'll find all the expert advice and know-how you need to unlock your camera's capabilities to their fullest potential. From working with the basics of lighting and exposure to making sense of your camera's fanciest features, you'll be snapping professional-grade photos in a flash! Learn the five essential options for shooting quality photos Understand the settings that control exposure Take charge of color and focus features Put your skills together to shoot portraits, close-ups, and action shots Whether you're shooting in automatic mode, scene mode, or manual mode, you'll get all the guidance you need to take photos you'll be proud to share.

Hundreds of useful phrases at your fingertips
Speak German - instantly!
Traveling to Germany but don't know German? Taking German at school but need to kick up your conversation skills? Don't worry! This handy little phrasebook will have you speaking German in no time.
Discover how to: Get directions, shop, and eat outTalk numbers, dates, time, and moneyChat about family and workDiscuss sports and the weatherDeal with problems and emergencies

It's a doggy-dog world, and this easy-to-use guide will help you navigate it. These days, people's dogs have become bona fide members of the family. Moving from the kennel to the couch, they share our beds, family rooms, and holidays; and they are recipients of our kindest and utmost concern. A pet partnership is a lifetime commitment. Do it right, and your dog will become an important and valuable part of the family for many years. Do it wrong, and you've broken a sacred covenant between humankind and another living being. Dogs For Dummies, 2nd Edition, is for you if you are looking to adopt a dog, trying to improve the relationship with the one you have, or attempting to come up with fun things to do with your canine companion. This book is also for people who want to Choose the right veterinarian Explore the dog-breeding business Find breed-rescue groups Identify canine health problems Look for a purebred Improve your chances at pet success by knowing how to raise and live with your dog properly. Discover which breed best suits your lifestyle, and if a puppy or adult dog is best for you. Dogs For Dummies, 2nd Edition, also covers the following topics and more: Caring for an aging dog Choosing collars, harnesses, halters, and leashes Considering euthanasia Feeding Fido the right way House training puppies and adult dogs Keeping up appearances with good grooming Participating in canine competitions Preparing your dog for a disaster Traveling with your dog Award-winning author Gina Spadafori says the lack of accurate information -- not the lack of effort or concern -- is often the reason for doomed people-pet pairings. With her help, you can avoid the agony. Dogs For Dummies, 2nd Edition, is full of useful tips, how-to advice, illustrations, and photographs (both color and black-and-white). You deserve a healthy, happy, and well-mannered canine companion; and you'll be the owner every pet wants and deserves -- informed, responsible, and loving. P.S. If you think this book seems familiar, you're probably right. The Dummies team updated the cover and design to give the book a fresh feel, but the content is the same as the previous release of Dogs For Dummies (9780764552748). The book you see here shouldn't be considered a new or updated product. But if you're in the mood to learn something new, check out some of our other books. We're always writing about new topics!