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Books > Reference & Interdisciplinary > Encyclopaedias & reference works > Reference works > General

Handbook on Theories of Governance (Hardcover, 2nd edition): Christopher Ansell, Jacob Torfing Handbook on Theories of Governance (Hardcover, 2nd edition)
Christopher Ansell, Jacob Torfing
R7,923 Discovery Miles 79 230 Ships in 12 - 19 working days

The thoroughly revised and updated Handbook on Theories of Governance brings together leading scholars in the field to summarise and assess the diversity of governance theories. The Handbook advances a deeper theoretical understanding of governance processes, illuminating the interdisciplinary foundations of the field. Chapters review key concepts and ideas that form the backbone of modern governance studies, offering vital insights into how this contributes to the development of social science research. The comprehensively updated second edition provides new insights on governance in the contemporary political landscape of global authoritarian populism, emergent progressive movements and the fallout of the COVID-19 pandemic. Delivering a foundational conceptual toolkit for research, this Handbook reveals the diversity of contemporary governing practices as changing political dynamics lay the groundwork for the next generation of theories of governance. Sketching a comprehensive map for governance research, this Handbook is a crucial resource for scholars and researchers of governance, as well as those in political science, public policy and public management in need of a solid understanding of core governance theories. It also offers policymakers and practitioners an agenda for navigating the future of governance in a rapidly changing global political order.

Handbook of Sociological Science - Contributions to Rigorous Sociology (Hardcover): Klarita Gerxhani, Nan D. De Graaf, Werner... Handbook of Sociological Science - Contributions to Rigorous Sociology (Hardcover)
Klarita Gerxhani, Nan D. De Graaf, Werner Raub
R7,233 Discovery Miles 72 330 Ships in 12 - 19 working days

22 out of the 26 Chapters are available Open Access on Elgaronline under the terms of a CC BY-NC-ND 4.0 License. The complete Handbook containing all 26 chapters is available on Google Play (guide price GBP10) see link in 'More Information' below. The Handbook of Sociological Science offers a refreshing, integrated perspective on research programs and ongoing developments in sociological science. It highlights key shared theoretical and methodological features, thereby contributing to progress and cumulative growth of sociological knowledge. Reflecting 'unity in diversity', chapters explore a wide variety of research fields, ranging from cultural capital, migration, social networks, gender inequality, historical sociology and ethnography to the intersection of sociology and the life sciences. Examining basic methodological standards for theory construction and empirical research, the Handbook exemplifies commonalities between research programmes within these fields. The contributors also explore rigorous sociology related to theory construction, empirical research, and methods, including statistical modelling and the integration of theoretical and empirical research. Forward-thinking and original, the Handbook concludes by illustrating the common core of rigorous sociology, how it can contribute to understanding societal problems and to policy making, and how research into sociological science can continue to thrive in the future. Accessible and engaging, this Handbook will be invaluable for scholars and researchers of sociology and sociological theory, research methods in sociology and social policy, and comparative social policy. Exploring new developments and applications, it will also act as a useful reference guide for policy makers. The Handbook will likewise be an important resource for teaching advanced courses and training graduate students.

Research Handbook on Cartels (Hardcover): Peter Whelan Research Handbook on Cartels (Hardcover)
Peter Whelan
R7,416 Discovery Miles 74 160 Ships in 12 - 19 working days

Combining a variety of perspectives, this accessible Research Handbook provides a comprehensive and in-depth analysis of the most significant issues pertaining to the legal regulation of cartel activity. Its interdisciplinary team of top scholars explores theoretical, legal, economic, political, and comparative discourse surrounding cartel regulation. Collectively, its chapters address the major economic, substantive, and procedural issues encountered in cartel law and provide practical insight into the experiences of numerous jurisdictions from across the globe concerning anti-cartel enforcement. Rigorous and authoritative, this Research Handbook captures the informed views of various stakeholders in the debate at hand, including those of competition law academics, competition law economists, practising lawyers and competition law enforcers. Given its scope and depth, this Research Handbook will be essential reading for academics, practitioners, and policymakers interested in competition law generally and in cartel law in particular. It will also be beneficial as a supplementary reading resource for students of competition law, most notably those examining the issues of cartel regulation.

Handbook of Research on Creativity and Innovation (Paperback): Jing Zhou, Elizabeth D. Rouse Handbook of Research on Creativity and Innovation (Paperback)
Jing Zhou, Elizabeth D. Rouse
R1,382 Discovery Miles 13 820 Ships in 12 - 19 working days

This cutting-edge Handbook takes stock of a diverse set of theoretical and methodological perspectives that address creativity, innovation, and the ways in which they intersect. Considering the development of the field, the Handbook examines current trends to chart a path forward for promising future research. Leading international contributors showcase some of the most advanced and interesting work in the creativity and innovation field, providing a platform for idea exchange and cross-fertilization. Reviewing the foundations for conducting rigorous creativity research, chapters elaborate on theoretical models that explain both individual and team creativity and innovation, and discuss the relationship between creativity and standardization. The Handbook also analyzes the role of social influences in the processes of creativity and innovation, as well as how to make sense of and study creativity and innovation. In doing so, the Handbook highlights both quantitative and qualitative research methods for conducting creativity-innovation research. Presenting an expert analysis of research on creativity and innovation, this Handbook will be a vital reference point for scholars and students in these fields, in addition to the areas of organizational innovation and organizational behavior. It will also be useful for practicing managers interested in understanding creativity and innovation.

The Complete Guide to Chakras - Activating the 12-Chakra Energy System for Balance and Healing (Hardcover): April Pfender The Complete Guide to Chakras - Activating the 12-Chakra Energy System for Balance and Healing (Hardcover)
April Pfender
R904 R798 Discovery Miles 7 980 Save R106 (12%) Ships in 10 - 15 working days
The Elgar Companion to Digital Transformation, Artificial Intelligence and Innovation in the Economy, Society and Democracy... The Elgar Companion to Digital Transformation, Artificial Intelligence and Innovation in the Economy, Society and Democracy (Hardcover)
Elias G Carayannis, Evangelos Grigoroudis, David F. J Campbell, Sokratis K. Katsikas
R5,235 Discovery Miles 52 350 Ships in 12 - 19 working days

Digital transformation continues to accelerate change in all aspects of modern life. This book examines when, where, how, and why artificial intelligence and digital change can boost innovation and transform the economy, society and democracy. It provides a holistic approach to the promotion of the knowledge economy, knowledge society and knowledge democracy. The book is developed based on the Cyber-D4 nexus, which is a conceptual framework of Cyber-Defense, Cyber-Development, Cyber-Democracy, and Cyber-Diplomacy, and it adopts a Quadruple/Quintuple Innovation Helix (Q2IH) approach. This nexus ties new national and industrial cyber strategies, including business strategies for smart cities and the Internet of Things, with the local, national, regional, and global security and economic objectives. Academics, policy makers, practitioners, researchers and students in combined fields of science, technology, innovation and entrepreneurship, digital transformation, artificial intelligence and the future of industry will appreciate the lens through which the chapter authors explore both the minutiae and expansive influence of digital transformation.

Research Handbook on Global Merger Control (Hardcover): Ioannis Kokkoris, Nicholas Levy Research Handbook on Global Merger Control (Hardcover)
Ioannis Kokkoris, Nicholas Levy
R8,054 Discovery Miles 80 540 Ships in 12 - 19 working days

Over the past 30 years, merger control has become well-established around the world with broad consensus around its ambit and objectives. That consensus has fractured in recent years. Enforcement today is at a critical juncture, facing an array of challenges and calls for reform unprecedented in their scope and intensity. Authored by leading legal practitioners, economists, enforcers, and jurists, this timely Research Handbook on Global Merger Control discusses various critiques that have been made and considers an array of jurisdictional, procedural, substantive, and other issues that are generating intense debate across the antitrust community. These include the scope and objectives of merger control, whether merger control can be reconciled with industrial policy, whether the consumer welfare standard is an appropriate tool for substantive assessment, whether merger control should be used to meet broader policy objectives, and whether existing rules and presumptions are appropriate for the digital age. This Handbook will be of great value to anyone interested in global merger control, digital markets, industrial policy, and the role of public interest considerations. It provides an excellent tool for academics and practitioners looking to gain a rounded view of current issues in global merger control and an understanding of how enforcement is likely to evolve.

Research Handbook on Digital Strategy (Hardcover): Carmelo Cennamo, Giovanni B. Dagnino, Feng Zhu Research Handbook on Digital Strategy (Hardcover)
Carmelo Cennamo, Giovanni B. Dagnino, Feng Zhu
R6,322 Discovery Miles 63 220 Ships in 12 - 19 working days

This state-of-the-art Research Handbook presents a comprehensive overview of the key strategic challenges that firms face when dealing with digital markets, platforms, and products and services, from old strategy questions in need of different solutions to entirely novel issues posed by the new competitive digital context. Bringing together contributions from international experts in digital strategy, the Research Handbook depicts the contours of the major threads of investigation that shape the digital transformation process at firm, platform, market, and industry levels. Chapters explore the fundamentals of digital strategy and digitization, the design of digital organizational architectures, how value is created and captured through data strategies, and the manifold challenges that firms face in the digital era. From the impact of Big Data analytics and AI on management thinking and practice to the nature of digital competition and user engagement on social media platforms, the Research Handbook takes stock of emerging issues and advancements in digital strategy research and ultimately considers how future digital strategy frameworks might be cultivated. This timely Research Handbook will be an invaluable tool for students and scholars of strategic management, international management, entrepreneurship, and technology and innovation management. Its discussion of how digital strategy relates to traditional strategy frameworks will also benefit executives, entrepreneurs, and consultants with an interest in better understanding the state of the art of digital strategy.

Handbook of Cultural Economics, Third Edition (Paperback, 3rd edition): Ruth Towse, Trilce Navarrete Hernandez Handbook of Cultural Economics, Third Edition (Paperback, 3rd edition)
Ruth Towse, Trilce Navarrete Hernandez
R1,662 Discovery Miles 16 620 Ships in 12 - 19 working days

Cultural economics has become well established as a subject of interest for students and instructors of courses ranging from economics to arts administration as well as for policy-makers and practitioners in the creative industries. Digitization has had a tremendous impact on many areas of the creative economy and the third edition of this popular book fully reflects it. The Handbook of Cultural Economics is an acknowledged leading source for students, teachers and others interested in finding out about the subject. Cultural economics covers a wide range of topics and they are reflected in the many short and accessibly written chapters. Each chapter is written by a specialist in the subject and offers both suggestions for further reading and cross-references to other related chapters in the book. It therefore combines accessibility with depth of knowledge. The intention of the book is to introduce the reader to the various topics and to testify to the strength of economics in explaining the economic aspects of the world of the arts and creative industries. The third edition demonstrates the huge impact that digitization has had on production and consumption in the sector. While being accessible to any reader with a basic knowledge of economics, it presents a comprehensive study at the forefront of the field for students and teachers of economics, business economics, creative industries, and media and arts administration as well as for policy-makers. Contributors include: O. Ashenfelter, V. Ateca Amestoy, M. Bacache-Beauvallet, W. Baumol, P. Belleflamme, P.J. Benghozi, F. Benhamou, T. Bille, M. Blaug, K. Borowiecki, M. Bourreau, S. Cameron, D.C. Chisholm, F. Colbert, T. Cuccia, C. Dalla Chiesa, J. Denis, P. Di Caro, G. Doyle, J. Farchy, V. Fernandez-Blanco, B. Frey, O. Gergaud, V. Ginsburgh, M. Gomez-Vega, K. Graddy, A. Haddida, C. Handke, L.C. Herrero-Prieto, M. Hutter, W.M. Landes, M. Lavanga, Y.-H. Liu, I. Mazza, C. McAndrew, J. McKenzie, T. Navarrete, D. Netzer, J.W. O Hagan, T. Orme, M. Peitz, J. Prieto-Rodriguez, H. Ranaivoson, M. Rushton, G. Schulze, B. Seaman, S. Shin, J. Snowball, D. Throsby, R. Towse, O. Velthuis, R. Watt, J. Waldfogel, G. Withers, M. Zieba

Parenting Teen Boys - A Positive Parenting Approach to Raising Healthy, Independent Sons (Paperback): Marissa Garcia Soria Parenting Teen Boys - A Positive Parenting Approach to Raising Healthy, Independent Sons (Paperback)
Marissa Garcia Soria
R377 R354 Discovery Miles 3 540 Save R23 (6%) Ships in 10 - 15 working days
Handbook of Parliamentary Studies - Interdisciplinary Approaches to Legislatures (Hardcover): Cyril Benoit, Olivier Rozenberg Handbook of Parliamentary Studies - Interdisciplinary Approaches to Legislatures (Hardcover)
Cyril Benoit, Olivier Rozenberg
R7,139 Discovery Miles 71 390 Ships in 12 - 19 working days

This comprehensive Handbook takes a multidisciplinary approach to the study of parliaments, offering novel insights into the key aspects of legislatures, legislative institutions and legislative politics. Connecting rich and diverse fields of inquiry, it illuminates how the study of parliaments has shaped a wider understanding surrounding politics and society over the past decades. Through 26 thematic chapters, expert contributors analyse parliamentary institutions from various disciplinary perspectives (history, law, political science, political economy, sociology and anthropology). A wide range of approaches is covered, including the sociological study of members of parliaments, gender studies and the mathematical conceptualisation of legislatures. Exploring the history of parliament, the concepts and theories of parliamentarism, constitutional law, and the linkages between parliaments and the administrative state or with populism, this incisive Handbook provides a panoramic view of this institution. Chapters also map the main trends, patterns of developments and controversies related to parliaments, assessing the strengths and weaknesses of current research and identifying a range of promising avenues for further study. Drawing together international and comparative approaches, the Handbook of Parliamentary Studies will be a critical resource for academics and students of parliamentary politics, political science, political economy, public law and political history. It also provides a vital foundation for researchers of legislative and political institutions.

Handbook of Culture and Glocalization (Hardcover): Victor N. Roudometof, Ugo Dessi Handbook of Culture and Glocalization (Hardcover)
Victor N. Roudometof, Ugo Dessi
R6,263 Discovery Miles 62 630 Ships in 12 - 19 working days

With contributions from top scholars in the field, this cutting-edge Handbook critically examines the effects of glocalisation on various subdisciplines of the humanities and social sciences. Broad and innovative, it provides a fresh take on the different forms of the glocal in contemporary culture. Using engaging case studies, humanities scholars examine how glocalisation has impacted archaeology, art, literature, philosophy, law and food; social science experts discuss the impact on tourism, religion, urban studies, criminology, education and sports. Forward-thinking, the volume engages with new developments in media and communication, considering how technological innovation, digitisation and the mediatised world affect interrelations in consumer culture. It concludes with an examination of new research frontiers, considering translocality, world science theory, and post-colonialism to expand the field by developing original approaches and suggesting new directions for research. Featuring practical insights from a wide range of disciplines, this Handbook is invaluable for students and scholars across the humanities and social sciences. It will also benefit policy makers within cultural domains concerned with glocalisation.

Biographical Dictionary of Russian/Soviet Composers (Hardcover, New): Dmitry Feofanov, Allan Ho Biographical Dictionary of Russian/Soviet Composers (Hardcover, New)
Dmitry Feofanov, Allan Ho
R2,650 Discovery Miles 26 500 Ships in 12 - 19 working days

This reference work is certainly a valuable addition to the study of Russia and its music. . . . The dictionary is, of course, a must for academic and large public libraries or any library where research is done. "Reference Quarterly"

This important new biographical dictionary is the most comprehensive single-volume work on Russian and Soviet composers published outside of the Soviet Union to date. Incorporating contributions by a distinguished group of performers, musicologists, and other scholars, including many specialists in Russian music, it provides detailed, up-to-date information on over 2,000 composers, the majority of whom are not represented in other English-language references.

Entries vary from brief profiles of lesser-known figures to lengthy articles on major Russian and Soviet composers. Each of the longer essays summarizes current scholarship on the composer, offers new insights, and complements or corrects coverage available in standard music references. Commentary on musical style is presented in most entries, and musical influences are clarified through careful documentation of teacher-student relationships. The biographical section is followed by a selective list of compositions arranged according to media and genre. The accompanying bibliography lists works consulted as well as sources of additional information on the individual composer, and an international discography documents the breadth of the repertory committed to phonodisc, tape, and compact disc. Thorough cross-referencing facilitates the location of materials. Reflecting meticulous research and including first-hand information supplied by living Soviet composers, this work makes a significant contribution to music scholarship. This book is recommended for library reference shelves and courses in Russian music.

The Story of God - A Narrative Theology (Paperback, 2nd ed.): Michael Lodahl The Story of God - A Narrative Theology (Paperback, 2nd ed.)
Michael Lodahl
R739 R655 Discovery Miles 6 550 Save R84 (11%) Ships in 10 - 15 working days

Since its publication in 1994, The Story of God has played an important role in implementing and advancing the study of narrative theology. One of the first books to formulate and examine Wesleyan theology using the Bible's overarching story, it continues to serve as a popular text in colleges and universities and as a reliable resource for ministers and theologians. Unlike other books, which use a topical or systematic approach to understanding theology, The Story of God uses the flesh-and-blood stories of the Bible to help readers see the complete picture of God s love for the world and in doing so, gain a better understanding and appreciation for the Christian faith. Updated and revised to include current language and ideologies, this new edition provides readers with an even more engaging and accessible introduction to Christian theology. Drawing from Scripture, everyday experience, and contemporary reflection, Michael Lodahl weaves together the stories and themes of the Bible to present a compelling picture of the grand story of God and the amazing love He has for His people.

Handbook of Spatial Analysis in the Social Sciences (Hardcover): Sergio J. Rey, Rachel S. Franklin Handbook of Spatial Analysis in the Social Sciences (Hardcover)
Sergio J. Rey, Rachel S. Franklin
R7,668 Discovery Miles 76 680 Ships in 12 - 19 working days

Providing an authoritative assessment of the current landscape of spatial analysis in the social sciences, this cutting-edge Handbook covers the full range of standard and emerging methods across the social science domain areas in which these methods are typically applied. Accessible and comprehensive, it expertly answers the key questions regarding the dynamic intersection of spatial analysis and the social sciences. The chapters are split into insightful sections dedicated to foundational background material, methods, social science applications and the challenges on the horizon, using state-of-the-art coverage of the traditional and novel spatial methods. Leading scholars in the field use a range of applications to illustrate the diverse ways in which spatial analysis methods can inform research in the field of social sciences. Furthermore, the Handbook discusses the key challenges to that research including uncertainty, reproducibility and replicability. This Handbook of Spatial Analysis in the Social Sciences will be an excellent informative resource for scholars in the fields of geography, social sciences and public health. Established and early career researchers of the social sciences alike will appreciate the detailed overview of the methods and applications as well as the ability to expand their methodological knowledge.

Handbook for Sustainable Tourism Practitioners - The Essential Toolbox (Paperback): Anna Spenceley Handbook for Sustainable Tourism Practitioners - The Essential Toolbox (Paperback)
Anna Spenceley
R1,671 Discovery Miles 16 710 Ships in 12 - 19 working days

This insightful Handbook brings together the practical guidance of over 50 international practitioners in sustainable tourism. Applying strong research design principles it provides a workable and rational toolkit for investigating practical challenges while accounting for modest timeframes and resources. Expert contributors illustrate how to undertake environmental, socio-cultural and economic assessments that establish the feasibility of new tourism ventures and ascertain their impact over time. Chapters cover fundamentals including how to conduct feasibility studies and business plans, and address key topics such as visitor management and overcrowding. Offering how-to tools and step-by-step guidance, this Handbook combines academic insight with extensive professional experience to outline the best practices for an array of tasks to inform sustainable tourism planning, development and operation. Incorporating concrete solutions employed in numerous contexts, this Handbook is crucial reading for practitioners of sustainable tourism and agencies commissioning sustainable tourism assignments who are in need of innovative methods and up-to-date guidance in the field. It will also benefit tourism scholars, particularly those investigating practical methodologies for creating sustainable tourism experiences.

Elgar Encyclopedia of Post-Keynesian Economics (Hardcover): Louis-Philippe Rochon, Sergio Rossi Elgar Encyclopedia of Post-Keynesian Economics (Hardcover)
Louis-Philippe Rochon, Sergio Rossi
R6,625 Discovery Miles 66 250 Ships in 12 - 19 working days

This Encyclopedia is an invaluable reference book for post-Keynesian and heterodox economics. It consists of 300 entries, written by 180 different authors. The volume includes entries on key concepts of interest to post-Keynesians as well as descriptions of some of the seminal books in the post-Keynesian tradition. It will interest both students and scholars of heterodox economics, as well as policy makers around the world looking for a better alternative to mainstream economic policies at national and international levels in the aftermath of the global financial crisis that burst in 2008 and the COVID-19 pandemic crisis that began in 2020. Key Features: Offers a non-conventional understanding of economic analysis on a number of key economic topics Provides a deep and convincing criticism of orthodox thinking Explains how money, banking and finance are crucial elements of economics today Addresses the roots of the 2008 global financial crisis Points out the importance of sound economic policies Presents the essence of the subject matter concisely This comprehensive reference work will be a key tool to students, scholars, policy makers and anyone else seeking to understand the world economy through the important lens of post-Keynesian thought.

Crystal Zodiac for Beginners - A Practical Guide to Harnessing the Power of Astrology and Crystals (Paperback): April Pfender Crystal Zodiac for Beginners - A Practical Guide to Harnessing the Power of Astrology and Crystals (Paperback)
April Pfender
R333 R315 Discovery Miles 3 150 Save R18 (5%) Ships in 10 - 15 working days
The Complete Guide to Tarot - Master the Cards, Sharpen Your Intuition, and Unlock the Magic Within You (Paperback): Dawn Marino The Complete Guide to Tarot - Master the Cards, Sharpen Your Intuition, and Unlock the Magic Within You (Paperback)
Dawn Marino
R612 R572 Discovery Miles 5 720 Save R40 (7%) Ships in 10 - 15 working days
Handbook of Public Policy and Public Administration in China (Hardcover): Xiaowei Zang, Hon S. Chan Handbook of Public Policy and Public Administration in China (Hardcover)
Xiaowei Zang, Hon S. Chan
R7,139 Discovery Miles 71 390 Ships in 12 - 19 working days

This Handbook offers a critical analysis of the major theoretical and empirical issues in public policy and public administration in China. Investigating methodological, theoretical, and conceptual themes, it provides an insightful reflection on how China is governed.   Taking a multidisciplinary approach, expert international contributors explore the complex challenges and facets of public administration, inwards and outwards civil service issues, and policy configurations and implementations in China. Chapters provide in-depth analyses of government capacity-building and policy making, local bureaucracy, anti-corruption regimes, civil service evaluation, and the effectiveness of the public sector. This comparative study uniquely tests Western theories of public policy and administration in a non-Western country, evaluating and dimensionalizing the relevance of such perspectives. Through the examination of key areas of research, the Handbook also illuminates the present state of research and teaching on public administration in China and establishes a broad framework for future studies of the field.   Offering a detailed discussion of the characteristics of governance in China, this comprehensive Handbook will be a valuable resource for academics and students of public policy and administration, politics, sociology and Chinese studies. Its focus on management and performance will also be beneficial for public policy makers and analysts.

Handbook of Genocide Studies (Hardcover): David J. Simon, Leora Kahn Handbook of Genocide Studies (Hardcover)
David J. Simon, Leora Kahn
R5,530 Discovery Miles 55 300 Ships in 12 - 19 working days

Providing an intellectual biography of the challenging concept of genocide from inception to present day, this topical Handbook takes an interdisciplinary approach to shed new light on the events, processes, and legacies in the field. Reaching beyond the traditional study of canonical genocides and related pathologies of behaviour, this Handbook strives to spell out the multiple dimensions of genocide studies as an academic realm. In doing so, it incorporates a vast range of methods and disciplines, including historiography, archival research, listening to testimony, philosophical inquiry, film studies, and art criticism. Contributors address a broad array of episodes, including genocides of indigenous populations in the Americas and Africa, the Armenian genocide, the Holocaust, twentieth century genocides in Indonesia, Cambodia, Rwanda, Bosnia, and twenty-first century genocides in Iraq, Myanmar, and China. By developing a cross-disciplinary framework, this Handbook showcases the diversity that comprises the field and creates a rich understanding of the origin, effects, and legacy of genocide. With a wide variety of perspectives, this Handbook will prove an invigorating read for students and scholars of international and human rights, public policy, and political geography and geopolitics, particularly those interested in genocide studies and the UN Genocide Convention.

The Trusted Advisor (Paperback, 20th Anniversary Edition): David H. Maister, Robert Galford, Charles Green The Trusted Advisor (Paperback, 20th Anniversary Edition)
David H. Maister, Robert Galford, Charles Green
R508 R472 Discovery Miles 4 720 Save R36 (7%) Ships in 10 - 15 working days

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters.

This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

Handbook on Alternative Theories of Innovation (Paperback): Benoit Godin, Gerald Gaglio, Dominique Vinck Handbook on Alternative Theories of Innovation (Paperback)
Benoit Godin, Gerald Gaglio, Dominique Vinck
R1,561 Discovery Miles 15 610 Ships in 12 - 19 working days

This insightful Handbook scrutinizes alternative concepts and approaches to the dominant economic or industrial theories of innovation. Providing an assessment of these approaches, it questions the absence of these neglected types of innovation and suggests diverse theories. International contributors provide a historical and critical analysis of all aspects of innovation, answering important questions such as 'are we just reinventing the wheel?'. Examining concepts that have existed for over a decade, chapters provide clarity on answering this question and investigate whether progress is actually being made. Split into seven parts, starting with the visions of innovation and reviewing multiple approaches and types of innovation, as well as utilising case studies to illustrate theories, this timely book provides an excellent update to this field. This Handbook will be an invaluable resource for scholars and researchers of business management and public policy as well as policy makers and stakeholders.

Research Handbook on International Law and Cities (Paperback): Helmut Philipp Aust, Janne E. Nijman Research Handbook on International Law and Cities (Paperback)
Helmut Philipp Aust, Janne E. Nijman
R2,021 R1,605 Discovery Miles 16 050 Save R416 (21%) Ships in 12 - 19 working days

This groundbreaking Research Handbook provides a comprehensive analysis and assessment of the impact of international law on cities. It sheds light on the growing global role of cities and makes the case for a renewed understanding of international law in the light of the urban turn. Written by a group of scholars from a wide range of different geographical and theoretical backgrounds, this Research Handbook contributes to a better understanding of the practice of cities in various fields of international law ranging from climate change over human rights and migration to security governance. Additionally, it offers reflections on how to account for this urban turn in the light of historical and cross-cutting theoretical perspectives from legal and non-legal scholarship alike. Combining doctrinal work and analysis of international practice with critical historical and theoretical contributions, this Research Handbook will be a must-have reference book for researchers and students in the field of international law as well as other disciplines, including human geography, urban studies, sociology and political science.

Handbook on Gender and Public Administration (Hardcover): Patricia M Shields, Nicole M. Elias Handbook on Gender and Public Administration (Hardcover)
Patricia M Shields, Nicole M. Elias
R6,277 Discovery Miles 62 770 Ships in 12 - 19 working days

This ground-breaking Handbook on Gender and Public Administration brings together leading experts in a rapidly growing field of study to explore the emerging contexts of gender and public administration. Capturing the many facets of this dynamic trend, the book explores gender equity and further examines masculinity, intersectionality and beyond binary conceptions of gender. Chapters written by expert contributors provide an in-depth analysis of the history, theory and context of gender equity alongside the intersection of gender and traditional public administration topics such as budgeting, personnel, organizations, ethics, performance and representative democracy. Furthermore, it investigates gender dynamics in international, governmental, non-profit, policy and academic contexts, highlights the progress made, and identifies the ongoing challenges. This timely Handbook will be an excellent resource for scholars in public administration who wish to explore gender and the broader questions of social equity, as well as scholars new to the field of public administration and gender. Following a growing movement to incorporate gender into public administration curriculum, this book will also prove a useful guide for faculty providing these courses.

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