This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding.

These proceedings contain research papers presented at the 5th International Conference on Dynamics in Logistics, held in Bremen, Germany, February 2016. The conference is concerned with dynamic aspects of logistic processes and networks. The spectrum of topics reaches from modeling, planning and control of processes over supply chain management and maritime logistics to innovative technologies and robotic applications for cyber-physical production and logistic systems. The growing dynamic confronts the area of logistics with completely new challenges: it must become possible to describe, identify and analyze the process changes. Moreover, logistic processes and networks must be redevised to be rapidly and flexibly adaptable to continuously changing conditions. The book primarily addresses researchers and practitioners from the field of industrial engineering and logistics, but it may also be beneficial for graduate students.

This book discusses the models and tools available for solving configuration problems, emphasizes the value of model integration to obtain comprehensive and robust configuration decisions, proposes solutions for supply chain configuration in the presence of stochastic and dynamic factors, and illustrates application of the techniques discussed in applied studies. It is divided into four parts, which are devoted to defining the supply chain configuration problem and identifying key issues, describing solutions to various problems identified, proposing technologies for enabling supply chain confirmations, and discussing applied supply chain configuration problems.Its distinguishing features are: an explicit focus on the configuration problem an in-depth coverage of configuration models an emphasis on model integration and application of information modeling techniques in decision-making New to this edition is Part II: Technologies, which introduces readers to various technologies being utilized for supply chain configuration and contains two new chapters. The volume also has an added emphasis on the most recent theoretical developments and empirical findings in the area of supply chain management and related topics. This book is appropriate for professional and technical readers, including research directors, research associates, and institutions involved in both the design and implementation of logistics systems in manufacturing and service-related products. An equally appropriate audience is the academic reader, including professors, research associates, and students in industrial, manufacturing, mechanical, and automotive engineering departments, as well as engineering management, management sciences, and production and operations management.

This book covers advancements across business domains in knowledge and information management. It presents research trends in the fields of management, innovation, and technology, and is composed of research papers that show applications of IT, analytics, and business operations in industry and in educational institutions. It offers a combination of scientific research methods and concepts, with contributions from globally renowned authors; presents various management domains from a number of countries for a global perspective; and provides a unique combination of topics and methods while giving insights on the management domain using a holistic approach. The book provides scholars with a platform to derive maximum utility in the area of management, research, and technology by subscribing to the idea of managing business through performance and management technology.

This book collects multiple research articles studying the factors influencing wearable device usage. Based on multiple empirical studies, which research different kinds of wearable devices such as smartwatches, activity trackers, and smartglasses, potential drivers of wearable device usage are identified and evaluated. Overall, the book provides novel and important insights for both practitioners and academics, highlights their various practical implications for the development and marketing of wearable devices and offers outlooks on further research directions.

This book describes how a deeper knowledge and understanding of cultural differences represents a meaningful and useful tool for management of companies, and in particular SMEs, in the People's Republic of China. After introductory chapters on the internationalization of SMEs and the role played by management in this process, the authors explore the implications of academic discourses on culture and its dimensions for company management. The influence of Chinese cultural roots and the country's current cultural environment on management is then examined, with provision of guidance on response to the identified challenges. A key feature of the book is the presentation of important recent fieldwork in the main economic regions of China. This research further clarifies how business culture and cultural differences impact on company activities in China and casts light on various aspects of the adaptive capability of SMEs within the country, highlighting the value of cultural awareness and intelligence. The book will be of interest to academics and practitioners alike.

This fundamental guide on programmatic advertising explains in detail how automated, data-driven advertising really works in practice and how the right adoption leads to a competitive advantage for advertisers, agencies and media. The new way of planning, steering and measuring marketing may still appear complex and threatening but promising at once to most decision makers. This collaborative compendium combines proven experience and best practice in 22 articles written by 45 renowned experts from all around the globe. Among them Dr. Florian Heinemann/Project-A, Peter Wurtenberger/Axel-Springer, Deirdre McGlashan/MediaCom, Dr. Marc Grether/Xaxis, Michael Lamb/MediaMath, Carolin Owen/IPG, Stefan Bardega/Zenith, Arun Kumar/Cadreon, Dr. Ralf Strauss/Marketingverband, Jonathan Becher/SAP and many more great minds.

This book covers the approaches, applied methods and central participatory processes at the science-stakeholder interfaces embedded in the development of the "Earth System Knowledge Platform (ESKP)". The latter is an initiative of the German Helmholtz Association, synthesizing the expertise of the eight Helmholtz research institutions focusing on Earth System Sciences. The contributions showcase the approach of the Alfred Wegener Institute, Helmholtz Centre for Polar and Marine Research (AWI) within the ESKP initiative. Central focus is placed on the question as to which knowledge transfer processes can be employed to foster meaningful approaches based on science-stakeholder dialogues, data products, and/or modelling. The authors suggest that the tools and approaches for enhancing the vital contributions of science to addressing societal challenges warrant further investigation and development.

This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies. It analyzes how the disruptive power of digitization is becoming a major challenge for knowledge-based value creation worldwide, and subsequently examines the changes in how we manage information and knowledge, communicate, collaborate, learn and decide within and across organizations. The book highlights the opportunities provided by disruptive renewal, while also stressing the need for knowledge workers and organizations to transform governance, leadership and work organization. Emerging new business models and digitally enabled co-creation are presented as drivers that can help establish new ways of managing knowledge. In turn, a number of carefully selected and interpreted case studies provide a link to practice in organizations.

This book focuses on understanding the status quo of sustainable practices in industry operations from an emerging economy perspective, presenting various practices in India. In order to offer a balance between theory and practice, it provides guidelines for applying models to achieve the goal of sustainability in this competitive environment. The chapters include theoretical perspectives, models and empirical evidence on sustainable practices from Indian industries. The book also presents a scholarly perspective on sustainable operations from various researchers and practitioners in India for a global audience in academia and industry.

This book constitutes extended selected papers from the 15th Conference on Advanced Information Technologies for Management, AITM 2017, and the 12th Conference on Information Systems Management, ISM 2017, held as part of the Federated Conference on Computer Science and Information Systems, FedCSIS, which took place in Prague, Poland, in September 2017. The 13 papers presented in this volume were carefully reviewed and selected from 48 submissions. They were organized in topical sections named: information technology and systems for knowledge management; information technology and systems for business transformation; and implementation and evaluation of information systems.

This book presents the state-of-the-art in quality and reliability engineering from a product life-cycle standpoint. Topics in reliability include reliability models, life data analysis and modeling, design for reliability as well as accelerated life testing and reliability growth analysis, while topics in quality include design for quality, acceptance sampling and supplier selection, statistical process control, production tests such as environmental stress screening and burn-in, warranty and maintenance. The book provides comprehensive insights into two closely related subjects, and includes a wealth of examples and problems to enhance readers' comprehension and link theory and practice. All numerical examples can be easily solved using Microsoft Excel. The book is intended for senior undergraduate and postgraduate students in related engineering and management programs such as mechanical engineering, manufacturing engineering, industrial engineering and engineering management programs, as well as for researchers and engineers in the quality and reliability fields. Dr. Renyan Jiang is a professor at the Faculty of Automotive and Mechanical Engineering, Changsha University of Science and Technology, China.

Culture has an abiding influence on the way countries and business corporations are governed. This book introduces the reader to the deep philosophies that drive corporations and governments in East Asia, from China through Japan and South Korea to Singapore. With sparkling clarity and spiced with anecdotes and case studies, it depicts how respect for cultures can lead to spectacular success, or the lack of it to failure. Confucian practices such as guanxi in Chinese society, the benevolent culture of entity firms in Japan, and patriarchal chaebols in South Korea are analyzed with examples like Esquel, Nissan, and Samsung. A delightful chapter on Daoism shows how it drives Jack Ma's Alibaba.com. In the governance of nations, the author reinforces Burke's dictum that systems of government must be consonant with traditional cultures, and he calls out misguided attempts by the West to foist liberal democracies on civilizations in the East where respect for authority and communitarian values come before individual interest. The author advances the novel concept of the meritocratic democracy in which leaders are chosen not by electoral popularity but by proven ability. In a thought-provoking concluding chapter, he evaluates prospective constitutional changes in China that would enshrine meritocratic democracy as an alternative to liberal democracies that have turned dysfunctional in many Western nations.

This thesis reports on an innovative production-scheduling model for virtual computer-integrated manufacturing (VCIM) systems. It also describes a robust genetic algorithm for production scheduling in VCIM systems. The model, which is the most comprehensive of its kind to date, is not only capable of supporting collaborative shipment scheduling and handling multiple product orders simultaneously, but also helps cope with multiple objective functions under uncertainties. In turn, the genetic algorithm, characterised by an innovative algorithm structure, chromosome encoding, crossover and mutation, is capable of searching for optimal/suboptimal solutions to the complex optimisation problem in the VCIM production- scheduling model described. Lastly, the effectiveness of the proposed approach is verified in a comprehensive case study.

IP law has evolved from being a little pool to a big ocean. Corporate governance needs to respond to society's rising expectations of directors and boards as the impact of the global intellectual property ecosystem is felt. How can a responsible corporate culture of IP transparency be stimulated to create a rosy future to connect corporate communication with the desires of shareholders, investors and other stakeholders? The astonishing lack of material quantitative and qualitative information companies report about their IP assets makes it difficult for shareholders and other stakeholders to assess directors' stewardship of those assets - a pressing corporate governance issue in the 21st century. This book advances IP reporting in alignment with the key corporate governance principles of transparency and disclosure. It analyses the juncture between the IP ecosystem; corporate finance and accounting for intangibles; and corporate governance. Patents, mini-case studies and an original business triage style model for assessing IP disclosures are used to illustrate the gaps corporate governance theory needs to address. Focussing on the common law tradition of corporate governance in England and Wales, intangibles and IP reporting developments in other jurisdictions are also explored.

This book gathers extended versions of the best papers presented at the Global Joint Conference on Industrial Engineering and Its Application Areas (GJCIE), held in Vienna on July 20-21, 2017. They offer a snapshot of the current state of the art in three main related fields of research, namely industrial engineering, engineering and technology management, and healthcare systems engineering management. The book is intended to integrate theory and practice and to merge different perspectives, from the academic to the industrial and governmental one.

Written by highly-respected practitioners and scholars "In Search of Knowledge Management: Pursuing Primary Principles" offers research and practice insights into the emerging discipline and field of knowledge management and aims to accelerate a global adoption of knowledge management (KM) as a distinct and critical field of study for today's professionals. Following on from "Creating the Discipline of Knowledge Management: The Latest in University Research" published in 2005 by Elsevier, this publication proudly bears the imprimatur of George Washington University. Its contents are based on the time-proven research methodologies and scrutiny of the doctoral programs, and it records and characterizes the community's KM practice and research. It goes beyond mere technology implementations to consider the larger KM context including leadership, learning, and organization that make KM successful in real world situations. This book is an essential reference tool for all universities, research centres and organizations working on KM, as well as government and non-governmental organizations and businesses that both research and follow the latest KM research and practices.

As Microsoft's Dynamics 365 gains ground and businesses adopt this tool, the demand for internal resources who need to understand how to support and maintain it increases. Administering, Configuring, and Maintaining Microsoft Dynamics 365 in the Cloud addresses the needs of those who support Dynamics, discussing numerous real-world scenarios that businesses must deal with when implementing Dynamics 365. Scenarios are presented with simple, fully functional walkthroughs so that non-developers can follow the instructions and learn how to address any issues that need to be resolved. The variety of concepts discussed in this book include how to: Quickly set up and configure users, teams, business units, and security Navigate through the system and present data in easy to access dashboards and SSRS reports Import data and export data, and migrate data between systems Create customized Business Process Flows, Workflows, and Business Rules Customize your Dynamics 365 instance with new entities, fields, and JavaScript Deploy and manage plugins and solutions

Proactively plan and manage innovation in your business while keeping operations safe and secure. This book provides a framework and practices to help you safeguard customer information, prevent unauthorized access, and protect your brand and assets. Securing company operations is a board-level discussion. Across all industries, companies are pouring millions of dollars into taming cybercrime and other related security crime. Achieving and Sustaining Secured Business Operations presents a holistic approach looking top down, bottom up, and sideways. The end goal is to achieve and sustain a safe environment to conduct secured business operations while continuously innovating for competitive advantage. What You'll Learn Discover why security, specifically secured business operations, needs to be part of business planning and oversight by design and not left to technologists to make the business case Determine what you can do in your role and in your organization to drive and implement integration and improvements in planning and managing secured business operations in conjunction with other business planning and management activities Choose ways in which progress toward achieving and sustaining secured business operations can be measured Understand best practices for organizing, planning, architecting, governing, monitoring, and managing secured business operations Create a framework, including methods and tools for operationalizing assessment, planning, and ongoing management of secured business operations Use cases and potential case studies for various industries and business models Who This Book Is For Chief executive officers and their leadership team; chief operations officers; chief information officers and their leadership team; chief information security officers; business functional middle managers; and enterprise, solution, and information technology architects

This book provides a general overview of intelligence in health policy, health-care organizations and health services in the light of the current EU digital agenda, which aims to make health data and e-health tools publicly available. The first part analyses the implications of knowledge management and decision-making procedures for intelligent health policies and governance. The second part discusses in detail the concept of intelligence and illustrates why the perspective of organizational intelligence offers a solution to contemporary problems in health care, while the third part focuses on intelligent leadership models in health-care organizations. Providing a guide to new ways of understanding, developing, and reforming health policy and health services, it appeals to scholars as well as decision-makers in health governance and health-care institutions.

Implement a headless/decoupled Drupal design to build easily maintainable web applications. This book begins by showing you CMS workflows and best practices to give you the basics you need for working with decoupled Drupal. As part of this process, Decoupling Drupal reveals the advantages of using content management systems and explains that decoupled Drupal is the answer to various problems faced in creating and maintaining enterprise applications. Decoupling Drupal will show you how administering Drupal monolithically to design web applications can be a challenge. You'll see how the maintainability of your application reduces exponentially over the years. In contrast, a decoupled design enables an easy handshake between the front-end and back-end applications, meaning you can implement services in a short amount of time and scale them quickly. The final part of the book covers the impact of decoupling on functional and non-functional requirements and the use of Drupal 8 modules to address the requirements of decoupling. This involves solving the problems that occur at different stages of CMS evolution in an organization. What You Will Learn Discover the principles of headless/decoupled design Implement Drupal in a real-time environment Work with the Drupal modules normally used in a decoupled design Use Drupal to complete back-end tasks Integrate a Pantheon cloud-solution for headless Drupal Acknowledge the use of CMS in your day-to-day IT life Who This Book Is For Web application designers, developers, and Drupal enthusiasts.

This book presents strategic perspectives on quality and flexibility, as well as quantitative tools for assessing their implementation in a range of systems. It introduces readers to the global changes in the relative importance of quality strategies and flexibility strategies over the past 30 to 40 years. In addition, it presents detailed examples of how multi-purpose techniques such as design of experiments, petri nets and quality function deployment can be applied to evaluate quality and flexibility in the design, planning and operation of various systems. Uniquely, the book combines strategies and quantitative research tools in a single volume. It also includes many examples that are accessible to readers from different disciplines, and familiarizes readers with techniques that can facilitate their current and future research - making it a valuable resource for researchers, practitioners and advanced students alike.

This volume explores the challenge of engaging knowledge management in a sharing economy. In a hyper-competitive business environment, everything tends to be digital, virtual and highly networked, which raises the issue of how knowledge management can support the decision whether or not to share strategic resources or capabilities. The book answers questions such as: to what extent does the sharing economy preserve or compromise the competitive advantage of organizations? And what are the knowledge-management strategies for competitive, yet cautious sharing dynamics?

This book opens a window into how two ambitious countries - India and Brazil - are seeking to become knowledge powers in the 21st century. As the knowledge economy became the preferred way of conceptualising the economy and its future direction, in the more economically-advanced countries, our search for understanding also followed the same direction. This generated a body of work that has neglected countries that, like India and Brazil, are attempting to make the leap into knowledge economies. Muzaka explores these motivations and the ways in which they have inspired a number of institutional reforms in India and Brazil. The author offers an investigation of the role the state in shaping the respective intellectual property systems pertaining to the pharmaceutical and agro-biotechnology sectors and the multiple social conflicts that have unfolded as a result.

This book describes a wide range real-case applications of Multi-Criteria Decision Making (MCDM) in maritime related subjects including shipping, port, maritime logistics, cruise ports, waterfront developments, and shipping finance, etc. In such areas, researchers, students and industrialists, in general, felt struggling to find a step-by-step guide on how to apply MCDM to formulate effective solutions to solving real problems in practice. This book focuses on the in-depth analysis and applications of the most well-known MDCM methodologies in the aforementioned areas. It brings together an eclectic collection of twelve chapters which seek to respond to these challenges. The book begins with an introduction and is followed by an overview of major MCDM techniques. The next chapter examines the theory of analytic hierarchy process (AHP) in detail and investigates a fuzzy AHP (FAHP) approach and its capability and rationale in dealing with decision problems of ambiguous information. Chapter 4 proposes a generic methodology to identify the key factors influencing green shipping and to establish an evaluation system for the assessment of shipping greenness. In Chapter 5, the authors describe a new function of fuzzy Evidential Reasoning (ER) to improve the vessel selection process in which multiple criteria with insufficient and ambiguous information are evaluated and synthesized. Chapter 6 presents a novel methodology by using an Artificial Potential Field (APF) model and the ER approach to estimate the collision probabilities of monitoring targets for coastal radar surveillance. Chapter 7 develops the inland port performance assessment model (IPPAM) using a hybrid of AHP, ER and a utility function. The next chapter showcases a challenging approach to address the risk and uncertainty in LNG transfer operations, by utilizing a Stochastic Utility Additives (UTA) method with the help of the philosophy of aggregation-disaggregation coupled with a robustness control procedure. Chapter 9 uses Entropy and Grey Relation Analysis (GRA) to analyze the relative weights of financial ratios through the case studies of the four major shipping companies in Korea and Taiwan: Evergreen, Yang Ming, Hanjin and Hyundai Merchant Marine. Chapter 10 systemically applies modern heuristics to solving MCDM problems in the fields of operation optimisation in container terminals. Arguing that bunkering port selection is typically a multi-criteria group decision problem, and in many practical situations, decision makers cannot form proper judgments using incomplete and uncertain information in an environment with exact and crisp values, in Chapter 11, the authors propose a hybrid Fuzzy-Delphi-TOPSIS based methodology with a sensitivity analysis. Finally, Chapter 12deals with a new conceptual port performance indicators (PPIs) interdependency model using a hybrid approach of a fuzzy logic based evidential reasoning (FER) and a decision making trial and evaluation laboratory (DEMATEL).