This diverse and insightful volume investigates changing patterns of knowledge management practices and intellectual property regimes across a range of different techno-scientific disciplines and cultures.The book links the practices and regimes of the past with those of contemporary and emerging forms, covering the mid-19th century to the present. The contributors are noted scholars from various disciplines including history of science and technology, intellectual property law, and innovation studies. The chapters offer original perspectives on how proprietary regimes in knowledge production processes have developed as a socio-political phenomenon of modernity, as well as providing an analysis of the way individuals, institutions and techno-sciences interact within this culture. With in-depth analysis, this book will appeal to academics and students of STS (Science, Technology and Society), history of science and technology, business history, innovation studies, law, science and technology policy as well as business studies. Historians of science and technology and business will also find much to interest them in this book. Contributors: S. Arapostathis, E. Bruton, B. Charnley, B. de Jonge, G. Dutfield, A. Fickers, P. Israel, M. Korthals, E. Kranakis, T. Lekkas, N. Louwaars, A.R. Maestrejuan, J. Mercelis, S.W. Morris, P. Munyi, S. Turchetti, H. van den Belt

Artificial Intelligence (AI) will change the lives of people and businesses more fundamentally than many people can even imagine today. This book illustrates the importance of AI in an era of digitalization. It introduces the foundations of AI and explains its benefits and challenges for companies and entire industries. In this regard, AI is approached not just as yet another technology, but as a fundamental innovation, which will spread into all areas of the economy and life, and will disrupt business processes and business models in the years to come. In turn, the book assesses the potential that AI holds, and clarifies the framework that is necessary for pursuing a responsible approach to AI. In a series of best-practice cases, the book subsequently highlights a broad range of sectors and industries, from production to services; from customer service to marketing and sales; and in industries like retail, health care, energy, transportation and many more. In closing, a dedicated chapter outlines a roadmap for a specific corporate AI journey. No one can ignore intensive work with AI today - neither as a private person, let alone as a top performer in companies. This book offers a thorough, carefully crafted, and easy to understand entry into the field of AI. The central terms used in the AI context are given a very good explanation. In addition, a number of cases show what AI can do today and where the journey is heading. An important book that you should not miss! Professor Dr. Harley Krohmer University of Bern "Inspiring, thought provoking and comprehensive, this book is wittingly designed to be a catalyst for your individual and corporate AI journey." Avo Schoenbohm, Professor at the Berlin School of Economics and Law, Enterprise Game Designer at LUDEO and Business Punk

We are now entering a new phase in the establishment of historical organization studies as a distinctive methodological paradigm within the broad field of organization studies. This book serves both as a landmark in the development of the field and as a key reference tool for researchers and students. For two decades, organization theorists have emphasized the need for more and better research recognizing the importance of the past in shaping the present and future. By historicizing organizational research, the contexts and forces bearing upon organizations will be more fully recognized, and analyses of organizational dynamics improved. But how, precisely, might a traditionally empirically oriented discipline such as history be incorporated into a theoretically oriented discipline such as organization studies? This book evaluates the current state of play, advances it and identifies the possibilities the new emergent field offers for the future. In addition to providing an important work of reference on the subject for researchers, the book can be used to introduce management and organizational history to a student audience at both undergraduate and postgraduate levels. The book is a valuable source for wider reading, providing rich reference material in tutorials across organizational studies, or as recommended or required reading on courses with a connection to business or management history.

A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO) recently published it's first standard on knowledge management. This book looks at global examples of best practice in KM, and discusses how the Standard is helping embed these principles into successful organizations.

Progressive Corporate Governance for the 21st Century is a wide ranging and ambitious study of why corporate governance is the shape that it is, and how it can be better. The book sets out the emergence of shareholder primacy orientated corporate governance using a study of historical developments in the United Kingdom and the United States. Talbot sees shareholder primacy as a political choice made by governments, not a natural feature of the inevitable market. She describes the periods of progressive corporate governance which governments promoted in the middle of the 20th century using a close examination of the theories of the company which then prevailed. She critically examines the rise of neoliberal theories on the company and corporate governance and argues that they have had a negative and regressive impact on social and economic development. In examining contemporary corporate governance she shows how regulatory styles as informed and described by prevailing regulatory theories, enables neoliberal outcomes. She illustrates how United Kingdom-derived corporate governance codes have informed the corporate governance initiatives of European and global institutions. From this she argues that neoliberalism has re-entered ex command transition economies through those United Kingdom and OECD inspired corporate governance Codes over a decade after the earlier failed and destructive neoliberal prescriptions for transition had been rejected. Throughout, Talbot argues that shareholder primacy has socially regressive outcomes and firmly takes a stand against current initiatives to enhance shareholder voting in such issues as director remuneration. The book concludes with a series of proposals to recalibrate the power between those involved in company activity; shareholders, directors and employees so that the public company can begin to work for the public and not shareholders.

The UK's Royal College of Defence Studies (RCDS) annual programme unites senior personnel from around the world who are preparing for the highest responsibilities in civilian and military spheres. Each year, representatives of some fifty countries share on average over a thousand years of experience in some of the most complex and demanding environments on earth. In Business and Battle is the synthesis of the expert analysis and experience of participants in that programme, tested and sharpened by extensive international field work and coupled with contributions by first-rate presenters external to the programme. It deals with strategy and top level strategic leadership together and views them from multinational, multicultural and multisectoral perspectives. In so doing, it pushes the boundaries beyond a mere description of commercial, civilian and military strategic environments; it provides extensive and deep insights into how to interpret and shape those environments.

This is the first book that addresses the genesis and career of the modern day enterprise system in a comprehensive and robust manner. It does so through setting out a new approach for the study of packaged solutions and presents novel empirical studies based on in-depth ethnographic and longitudinal research conducted within supplier organisations and other relevant sites. The authors shift the debate within the social study of information systems, from one that is primarily focused on 'implementation studies', to one that follows software as it evolves, matures and crosses organisational boundaries. Through tracing and comparing the 'biography' of a number of software systems the authors develop a new vocabulary for the dynamics that surround standardised software. Original in its approach, this book draws on a number of ethnographic studies in supplier organisations, user settings, user forums, and applies theories from the Sociology of Technology, Technology Studies, Innovation Studies, and beyond. As such it will be of interest across all of these subject areas and to researchers from the wider fields of Information Systems and Business Studies.

How can we ensure our strategy will succeed, especially in changing and uncertain times? The answer, as explained in Strategy Mapping for Learning Organizations, is to become a more responsive organization - one that captures its strategy in strategy maps, learns from that strategy and can adapt to deliver results. For anyone involved in managing strategy and performance, applying the powerful strategy mapping techniques will move your balanced scorecard from an operational tool to one of strategy and change. It will help you capture, communicate and manage your strategy more effectively. However, strategy can no longer be simply a top down, annual process. It needs to be more iterative, emergent and involving. Many agile organizations have adopted rolling plans and budgets. To bring greater agility into the wider strategy and performance management processes requires the tools and techniques described in Strategy Mapping for Learning Organizations. Phil Jones provides a detailed guide to developing, rolling out and managing with modern strategy maps and scorecards, building in agility and learning. His book incorporates the latest strategic thinking and models. It places the balanced scorecard in a wider governance context that includes the management of risk and environmental and social responsibility. Fully illustrated with examples from many different organizations, this book will help you deliver your strategy better.

Information services are economic and organizational activities for informing people. Because informing is changing rapidly under the influence of internet-technologies, this book presents in Chapter 1 fundamental notions of information and knowledge, based on philosopher C.W. Churchman's inquiring systems. This results in the identification of three product-oriented design theory aspects: content, use value and revenue. Chapter 2 describes how one can cope with these aspects by presenting process-oriented design theory. Both design theory insights are applied in chapters on information services challenges, their business concepts and processes, their architectures and exploitation. The final chapter discusses three case studies that integrate the insights from previous chapters, and it discusses some ideas for future research. This book gives students a coherent start to the topic of information services from a design science perspective, with a balance between technical and managerial aspects. Therefore, this book is useful for modern curricula of management, communication science and information systems. Because of its design science approach, it also explains design science principles. The book also serves professionals and academics in search of a foundational understanding of informing as a science and management practice.

This book discusses the essence, concepts, techniques, and applications of business intelligence. It also explores different aspects of crisis management, knowledge management and knowledge sciences, the applications of business intelligence in contingencies and crises, environmental issues and group intelligence.The book is divided into three parts. The first part focuses on the significance of business intelligence, competition and intelligence, competitive information strategy, conflicts on patent issues, and the current state-of-the-art of business intelligence education in the US and France. The second part encompasses business intelligence and risk and crisis management, ecological issues and crisis management, business intelligence and knowledge management, and business intelligence as an organizational knowledge. The third part consists of case studies in business intelligence with special reference to the retail industry and the military arena. This part also focuses on applications of business intelligence.Finally, the book also envisages the future direction of knowledge information strategy. It will be of interest to students, academicians and people working in non-profit or non-government organizations.

Increasingly, researchers and policymakers alike recognize that innovations are generated by complex and dynamic national ecosystems that include government, industry, universities and schools. Because these systems differ by country and are strongly influenced by culture, effective policy and research strategies require a systems approach, in which policy consensus is built on a clear understanding of how each nation's innovation ecosystem functions. This book outlines a unique methodology for constructing visual maps of national innovation ecosystems. The authors provide completed maps for six countries (Israel, Poland, Germany, France, Spain and Singapore), and two regions (Greater Toronto and ZhiangJiang Technology Park in Shanghai), along with detailed breakdowns of the policy implications emerging from each. These in-depth examples and a clear methodological approach offer a comprehensive guide for constructing visual portrayals of innovation systems and demonstrate why this is a vital exercise. Scholars and students of innovation and management will find this book an invaluable resource, as will innovation policymakers across the world. Contents: 1. Towards national innovation system 2. Method for mapping innovation ecosystems 3. The Israeli national innovation ecosystem 4. The Polish national innovation ecosystem 5. The German national innovation ecosystem 6. The French national innovation ecosystem 7. The Spanish national innovation ecosystem 8. The health industry innovation ecosystem in the of Ontario, Canada 9. The innovation ecosystem in Shanghai, China 10. The Singaporian national innovation ecosystem 11. Conclusion: A Comparison of national & regional innovation ecosystems Epilog: Systems mindset as foundations for policy References Index

In the last four decades the developed economies have developed into veritable knowledge economies at the same time as more and more economies have entered the road to economic development. Typical for the developments during this time has been substantially increased investments in research and development (R&D) to generate new knowledge and new technologies and increased investments in diffusing existing knowledge by means of education and thereby raising the volume of human capital.

However, many member states and regions within the EU are struggling with their economic development. This book explores the uneven patterns of development within the EU, discusses the relative effect of investments on innovation and productivity growth and looks at the mechanisms involved in economic development and policy.

The crucial actors of a global knowledge-based economy are multinational enterprises (MNE). At the same time, the competences in the country and even in the region where the headquarters are located still play a crucial role for the localisation of R&D. MNEs depend on the embeddedness in an institutional framework, since their competitive advantage in the world-wide competition depends crucially on the cross-border utilisation of regional and national capabilities. Complementary to transnational networks, the innovativeness of a company is therefore based also on regional innovation systems. Multinational Enterprises and Innovation contributes to a better understanding of the interconnectedness between organisational and regional learning. On the basis of case studies in Germany and France, we investigate how MNEs cope with technical, economic and institutional uncertainties by drawing upon the complementary strengths of organisational and regional networks in national and European contexts. Thus, the book links two theoretical debates which are currently still largely unconnected -- the debate on learning processes in MNEs and the debate on the regional bases of innovativeness and competitiveness. In this way, we try to answer the question how the observed internationalisation of R&D is reconciled with the crucial role of domestic locations and regional competences.

Planning is an important management function and its effective execution is crucial to ensure the success of any project. This second edition of Thomas Uher's and Adam Zantis' textbook maintains its focus on operational rather than strategic aspects of programming and scheduling of projects, providing the reader with the practical planning skills needed to be successful. Unlike most other textbooks that largely focus on the critical path method, Programming and Scheduling Techniques includes a comprehensive review of a range of practices used around the world. Topics covered in this thoroughly revised edition include: * deterministic scheduling techniques including the bar chart, the critical path method, the critical chain method, the multiple activity chart and the line of balance * a comparison of the critical path and critical chain scheduling techniques * options for computer-based scheduling * stochastic scheduling techniques including the critical path method based on Monte Carlo simulation and the Program Evaluation and Review Technique (PERT) * risk in scheduling * work study. By covering a broad range of scheduling techniques this book is suitable for those planning projects in any industry, particularly in interdisciplinary or international contexts. Learning activities, step-by-step guides, and a companion website make sure no reader is left behind. Written for students studying undergraduate and postgraduate architecture, building, construction/project management, quantity surveying, property development and civil engineering programs.

Information doesn't just provide a window on the business, increasingly it is the business. The global economy is moving from products to services which are described almost entirely electronically. Even those businesses that are traditionally associated with making things are less concerned with managing the manufacturing process (which is largely outsourced) than they are with maintaining their intellectual property.

"Information-Driven Business" helps you to understand this change and find the value in your data. Hillard explains techniques that organizations can use and how businesses can apply them immediately. For example, simple changes to the way data is described will let staff support their customers much more quickly; and two simple measures let executives know whether they will be able to use the content of a database before it is even built. This book provides the foundation on which analytical and data rich organizations can be created.

Innovative and revealing, this book provides a robust description of Information Management theory and how you can pragmatically apply it to real business problems, with almost instant benefits. "Information-Driven Business "comprehensively tackles the challenge of managing information, starting with why information has become important and how it is encoded, through to how to measure its use.

This book explores the relationship between space and economy, the spatial expressions of the knowledge economy. The capitalist industrial economy produced its own space, which differed radically from its predecessor agrarian and mercantile economies. If a new knowledge-based economy is emerging, it is similarly expected to produce its own space to suit the new circumstances of production and consumption. If these spatial expressions do exist, even if in incomplete and partial forms, they are likely to be the model for the future of cities.

Drawing on empirical case-study research carried out in the Bangalore software industry, this book explores the role of network relationships in the internationalization of small knowledge-intensive firms. Using a conceptual framework, it looks at a range of key themes. These include: networks knowledge technology. Highlighting the propensity of small knowledge-intensive firms to develop and leverage network relationships and thereby, the resourcefulness with which entrepreneurial firms can (and do) internationalize, this book is essential reading for academics and students with an interest in the intersection between international business and entrepreneurship.

Threats to an organization's operations, such as fraud, IT disruption or poorly designed products, could result in serious losses. Understand the key components of effective operational risk management with this essential book for risk professionals and students. Fundamentals of Operational Risk Management outlines how to implement a sound operational risk management framework which is embedded in day-to-day business activities. It covers the main operational risk tools including categorisation, risk and control self-assessment and scenario analysis, and explores the importance of risk appetite and tolerance. With case studies of major operational risk events to illustrate each concept, this book demonstrates the value of ORM and how it fits with other types of risk management. There is also guidance on the regulatory treatment of operational risk and the importance of risk culture in any organization. Master the essentials and improve the practice of operational risk management with this comprehensive guide.

It is widely held that the successful management of knowledge resources within industry creates value. However, how this value is created is less clear. This book explores the management of knowledge resources in organisations. Several of the frameworks which have been created around the world to manage knowledge resources are examined and the book contains several examples of these frameworks in action in order to assess their relevance.

The author revolutionizes the measurement and management of intellectual capital and knowledge resources by establishing the important link between organisational strategy and the intellectual capital of an organisation. Drawing on previously established frameworks, Ricceri creates a framework for the Strategic Management of Knowledge Resources. Ricceri s thorough analysis of the subject includes analysis and discussion of issues such as resources dynamics and stakeholder engagement.

We overspend on data center storage . yet, we fall short of business requirements. It's not about the technologies. It's about the proper application of technologies to deliver storage services efficiently and affordably. It's about meeting business requirements dependent on data center storage. Spend less, deliver more. Data Center Storage: Cost-Effective Strategies, Implementation, and Management provides an industry insider's insight on how to properly scope, plan, evaluate, and implement storage technologies to maximize performance, capacity, reliability, and power savings. It provides business and use-case focused coverage of storage technology, including storage area networks (SAN), capacity-optimized drives, and solid-state drives. It offers key insights on financially responsible spending for data center storage. Delivered in accessible language, the book starts with a discussion of the business merits of replacing direct attached, compartmentalized storage with consolidated SAN-attached storage. The author advises on the use of service level applications (SLAs) as a tool to drive business unit collaboration with IT and prioritize those actions that impact productivity and profit from those that are less critical. This business guide to applied technologies disassembles big problems into digestible segments to help you understand, quantify, and fix any problems that arise as you work towards meeting your growing storage needs. The book builds on the consolidation and SLA driven approach to take advantage of the compelling benefits and potential savings of managed hosting and cloud storage.

Unlike the competition, which can be much more theory-heavy texts, this book focuses on how strategy works in everyday practice, which is becoming the core focus of Strategic Management courses globally; New edition has been fully updated throughout, including new case studies from emerging markets and pedagogy such as practice boxes and reflective questions to aid student comprehension of the theory; Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions.

The new NHS is a very different organisation to the one set up 60 years ago. Two decades of reforms have introduced a market element, unprecedented transparency, patient choice, new incentives, devolved accountabilities and a host of new regulatory bodies. All these changes have made governance a crucial and contested issue in health care.

Governing the New NHS makes sense of the new systems and will enable anyone interested in healthcare governance to navigate their way confidently through the maze. It describes, assesses and critiques the new governance arrangements. It examines how they are working in practice and how practitioners are responding. The book:

• explains current governance arrangements and explores related issues and tensions
• discusses the roles and interrelationships of boards and effective board practice
• offers a range of practical tools and frameworks.

Each chapter is supplemented with expert witness statement written by leading practitioners in the health system. This practical book will be invaluable to all those interested in health governance, policy and management - whether academic, student or practitioner.

Processes of globalization, economic restructuring and urban redevelopment have placed events at the centre of strategies for change in cities. Events offer the potential to achieve economic, social, cultural and environmental outcomes within broader urban development strategies. This volume: analyzes the process of cultural event development, management and marketing and links these processes to their wider cultural, social and economic context provides a unique blend of practical and academic analysis, with a selection of major events and festivals in cities where 'eventfulness' has been an important element of development strategy examines the reasons why different stakeholders should collaborate, as well as the reasons why cities succeed or fail to develop events and become eventful. Eventful Cities evaluates theoretical perspectives and links theory and practice through case studies of cities and events across the world. Critical success factors are identified which can help to guide cities and regions to develop event strategies. This book is essential reading for any undergraduate or graduate student and all practitioners and policy-makers involved in event management, cultural management, arts administration, urban studies, cultural studies and tourism.

A valuable tool for establishing and maintaining system reliability, overall equipment effectiveness (OEE) has proven to be very effective in reducing unscheduled downtime for companies around the world. So much so that OEE is quickly becoming a requirement for improving quality and substantiating capacity in leading organizations, as well as a required area of study for the ISO/TS 16949.

Breaking down the methodology from a historical perspective, The OEE Primer Understanding Overall Equipment Effectiveness, Reliability, and Maintainability explores the overall effectiveness of machines and unveils novel methods that focus on design improvement including hazard analysis, rate of change of failure (ROCOF) analysis, failure rate finite element analysis (FEA), and theory of inventive problem solving (TRIZ). It covers loss of effectiveness, new machinery, electrical maintenance issues, Weibull distribution, measurement techniques, and mechanical and electrical reliability. The book also:

• Discusses Reliability and Maintainability (R&M), not as tools to be used in specific tasks, rather as a discipline
• Covers the application of OEE as an overall improvement tool
• Assesses existing and new equipment from classical, reliability, and maintainability perspectives
• Includes a bonus CD with more than 100 pages of appendices and additional resources featuring statistical tables, outlines, case studies, guidelines, and standards

Introducing the classical approach to improvement, this book provides an understanding of exactly what OEE is and how it can be best applied to address capacity issues. Highlighting mechanical and electrical opportunities throughout, the text includes many tables, forms, and examples that clearly illustrate and enhance the material presented.

Over the past ten years, the corporate governance environment in East Asia has undergone a significant transformation. The Asian Financial crisis, together with Japan's long economic malaise, undermined confidence in the corporate structures, governance practices, and regulatory oversight of firms in the region. Since that time, each of the countries in the region has been a hotbed of legislative, judicial, and market activity in the realm of corporate governance. This book takes stock of the most important recent corporate governance changes in the region and the challenges still to be overcome. The contributors pursue this objective, not by describing laundry lists of legal reforms and problems, but by focused in-depth legal analysis on specific issues facing the separate systems in the wake of - sometimes in spite of - the voluminous reforms and market changes of the past decade. Written by the leading corporate law scholars and policy advisors in East Asia and some of the most renowned scholars of comparative corporate governance in the United States, the papers are methodologically united in their careful attention to the impact, and limitations, of legal reforms on corporate governance in East Asia today.