The last few decades have seen a growing body of literature and research on business models which draws upon a multitude of subject areas including entrepreneurship, strategy, organization, finance, sales and marketing, and operations management. This new four-volume collection from Routledge brings together the area's major works to address the nature, development, and evolution of business models.

The industrial revolution transformed society as we know it today. But in the last thirty years, there has been another industrial revolution, a technology revolution that has changed the world and given rise to an innovation economy that is changing the face of organizational logic. From leading knowledge management expert, Jon-Arild Johannessen, The Emergence of the Fourth Revolution: An Historical Introduction to Knowledge Management and the Innovation Economy explores how informats and infostructures are taking over from old technology infrastructures, and a new organizational logic is breaking out of these innovations. Johannessen suggests a new structure of cooperation, where global competence clusters and global innovation processes bring to light this changing economy. And, through these changes, Johannessen shows how the knowledge worker emerges to become the new working class of the fourth industrial revolution. For students in knowledge management and organizational studies, this is an unmissable text that explores the future of our economy, bringing to light the exciting new possibilities that these innovative revolutions have caused.

Logistics and Supply Chain Management has been a vital part of every economy and every business entity. Both sciences have become prestigious research fields focusing on best practices, concepts, and methods. Outsourcing Management for Supply Chain Operations and Logistics Services is concentrated on the key players of the outsourcing paradigm; the organizations that provide logistics services, the Third Party Logistics (3PL's), as well as their clients, presenting and promoting the lessons learned by their cooperation. Specifically, this publication presents studies which are relevant to practitioners, researchers, students, and clients of the application of the Outsourcing practice on the Logistics and Supply Chain Management services giving emphasis to 3PL's.

This book provides the necessary elements to determine exactly what information should be collected to make the collected information relevant for policy makers. It highlights the dissatisfaction of information users about the information they get and the reasons for this dissatisfaction. It also discusses general issues around the role and use of information in policy making. The text then describes the how to develop a full understanding of the policy makers' information needs and will describe how policy makers can be included in the process. Finally, the book describes how the results from this process are input for the information production process.

Enterprise solutions have emerged as promising tools for integrating and extending business processes across business functions. Supplying a clear and comprehensive introduction to the field, this book provides a detailed description of enterprise information integration from the development of enterprise systems to extended enterprise information integration in supply chain environments.
Enterprise Integration and Information Architecture: A Systems Perspective on Industrial Information Integration explains how to improve industrial information integration through the application of a systems approach. Describing how systems science is impacting current research in industrial information integration, it covers enterprise architecture, information architecture for enterprises, business process/work flow modeling, and enterprise information integration.
Covering the emergence, growth, and extension of integrated enterprise systems, the book provides you with various perspectives of modern enterprise solutions. It introduces the critical concepts of ERP, industry-oriented enterprise resource planning, and entire resource planning. It also provides guidance on how to transition from extended enterprise integration in a supply chain environment to systems-based enterprise architecture, enterprise modeling, and enterprise modeling in a supply chain environment.
The book proposes a new information architecture for enterprise and supply chain management. It presents modeling and integration information flows for enterprise information integration, together with the Internet of Things (IoT). It also explores the theory and methods of industrial information integration including integration approaches and enterprise application integration.
Complete with numerous examples of extended enterprise integration in actual supply chain environments, the book illustrates the critical issues that arise in professional practice and also explores emerging trends in enterprise integration and its information architecture"

This book draws on financial, economic, and management theory in its exploration of the theory underlying risk and risk management at both micro- and macroeconomic levels. It has a particular reference to the public financial sector. Chapters investigate the elimination of currency risk in the Transatlantic Trade and Investment Partnership (TTIP), as well as the changes that credit ratings undergo due to the influence of credit spreads. Featuring contributions on important topics such as public safety and the internet, intellectual capital, bank regulatory risk in the EU, the financial distress of public sector entities, and systemic risk in the insurance sector, it also explores innovative and emerging issues in the European tax gap in personal income taxes and VAT carousel fraud in selected European countries. Discussion of the complex nature of risk management in public administration will appeal to public officials, policy-makers, academics and researchers alike.

Business intelligence initiatives have been dominating the technology priority list of many organisations. However, the lack of effective information quality and governance strategies and policies has been meeting these initiatives with some challenge. Information Quality and Governance for Business Intelligence presents the latest exchange of academic research on all aspects of practicing and managing information using a multidisciplinary approach that examines its quality for organisational growth. This book is an essential reference tool for researchers, practitioners, and university students specialising in business intelligence, information quality, and information systems.

Collect data and build trust. With the rise of data science and machine learning, companies are awash in customer data and powerful new ways to gain insight from that data. But in the absence of regulation and clear guidelines from most federal or state governments, it's difficult for companies to understand what qualifies as reasonable use and then determine how to act in the best interest of their customers. How do they build, not erode, trust? Customer Data and Privacy: The Insights You Need from Harvard Business Review brings you today's most essential thinking on customer data and privacy to help you understand the tangled interdependencies and complexities of this evolving issue. The lessons in this book will help you develop strategies that allow your company to be a good steward, collecting, using, and storing customer data responsibly. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues&#8212blockchain, cybersecurity, AI, and more&#8212each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas&#8212and prepare you and your company for the future.

Written for both scholars and practitioners, this volume focuses on the design, management, use and impacts of Virtual Communities (VCs) from technological, social and economic perspectives. It brings together peer-reviewed research articles that give an in-depth review of the state-of-the-art practices, and also shows opportunities for research and practice in and around VCs.

Culture has an abiding influence on the way countries and business corporations are governed. This book introduces the reader to the deep philosophies that drive corporations and governments in East Asia, from China through Japan and South Korea to Singapore. With sparkling clarity and spiced with anecdotes and case studies, it depicts how respect for cultures can lead to spectacular success, or the lack of it to failure. Confucian practices such as guanxi in Chinese society, the benevolent culture of entity firms in Japan, and patriarchal chaebols in South Korea are analyzed with examples like Esquel, Nissan, and Samsung. A delightful chapter on Daoism shows how it drives Jack Ma's Alibaba.com. In the governance of nations, the author reinforces Burke's dictum that systems of government must be consonant with traditional cultures, and he calls out misguided attempts by the West to foist liberal democracies on civilizations in the East where respect for authority and communitarian values come before individual interest. The author advances the novel concept of the meritocratic democracy in which leaders are chosen not by electoral popularity but by proven ability. In a thought-provoking concluding chapter, he evaluates prospective constitutional changes in China that would enshrine meritocratic democracy as an alternative to liberal democracies that have turned dysfunctional in many Western nations.

Struggling to motivate your staff?

Looking for ways to make your meetings more effective?

Battling to get a decision from colleagues?

Every manager, every day, at every level takes on challenges and problems that can be tricky to solve.

You're busy and you want quick answers that are guaranteed to work.

"The Top 50 Management Dilemmas "provides help on the most common hurdles that managers face. It will help you understand every situation better so you know exactly what to do, fast.

Whatever your challenge - an individual, your team, external clients, conflict, change or power - you'll discover how to: Get things done quicker, better and right - quickly understand what you need to do to get the best results Develop stronger relationships - get the best from others, manage your team better and transform your dealings with clients Build your problem-solving toolkit - avoid getting stuck and develop a powerful set of skills Boost your reputation - be known as an adaptable, flexible and forward-thinking manager who always delivers

This incredibly handy book has been specially written to ensure you can get to the best solution, in the quickest time, whatever the scenario.

This book investigates the key factors shaping corporate governance in China and presents a sophisticated study of corporate governance in China from a comparative and historical perspective. Drawing on extensive corporate governance literature, this book articulates why path dependence theory is the most effective framework for interpreting the development path of Chinese corporate governance. Chenxia Shi reviews the historical role of government in commercial development and regulation in dynastic China and in early corporate law-making, followed by an account of China's legal and economic development over the last three decades. This historical inquiry identifies government control as the key feature of economic and market regulation in China. In particular, this book canvasses the evolution of governance of State-Owned Enterprises and listed companies, major corporate governance problems, regulatory challenges posed by China's increasing participation in economic globalization, and enforcement difficulties particularly in relation to investor protection, directors' duties and accountability. Ultimately, Political Determinants of Corporate Governance in China demonstrates that corporate governance in China is largely determined by political imperatives and those political imperatives have been shaped and re-shaped in a historical process.

In the wake of the global financial crisis, Heads or Tails answers the question: what changes should financial institutions undergo to ensure reliable protection against extreme risks? Recent massive failures among large and respected financial institutions, clearly demonstrate that contemporary risk management and regulation fail to provide adequate responses to the challenges set by extreme risks. Dr Evgueni Ivantsov combines analysis of the nature of extreme risk (so-called tail risk), risk management practices and practical solutions to build a robust, enterprise-wide, extreme risk management framework which includes three lines of defence, ranging from strategic to tactical, designed to help address the tail risk during different stages of its development. The author also discusses: c Why modern 'sophisticated' risk management frameworks, strong capitalisation and liquidity do not prevent banks from failure in the face of systemic crisis; c What it means to build an effective defence against systemic and catastrophic losses; c What risk architecture should look like to ensure that extreme risk events are identified early and efficiently mitigated; c How modern management practices, regulation and risk and business culture need to change to guarantee sustainability. While the context of Dr Ivantsov's writing is financial services, the book contains an important message for specialists from any industries exposed to the extreme risks (oil/gas, energy, mining, chemical productions, transportation, etc.). Until the shortcomings of current risk management and regulation are resolved, financial services and other at risk industries will repeat the painful mistakes of the past, over and over again.

OPTIMIZE YOUR BUSINESS DATA FOR FIRST-CLASS RESULTS Data Driven Business Transformation illustrates how to find the secrets to fast adaptation and disruptive origination hidden in your data and how to use them to capture market share. Digitalisation - or the Digital Revolution - was the first step in an evolving process of analysis and improvement in the operations and administration of commerce. The popular author team of Caroline Carruthers and Peter Jackson, two global leaders in data transformation and education, pick up the conversation here at the next evolutionary step where data from these digital systems generates value, and really use data science to produce tangible results. Optimise the performance of your company through data-driven processes by: Following step-by-step guidance for transitioning your company in the real world to run on a data-enabled business model Mastering a versatile set of data principles powerful enough to produce transformative results at any stage of a business's development Winning over the hearts of your employees and influencing a cultural shift to a data-enabled business Reading first-hand stories from today's thought leaders who are shaping data transformation at their companies Enable your company's data to lift profits with Data Driven Business Transformation.

Pinedo is a major figure in the scheduling area (well versed in both stochastics and combinatorics), and knows both the academic and practitioner side of the discipline.

This book includes the integration of case studies into the text.

It will appeal to engineering and business students interested in operations research.

This comprehensive collection of 14 reissues covers a broad range of areas from across the field of Business and Management, including organisational strategy, management principle and practice, international business and data protection. With titles from some of the most well-renowned scholars and practitioners in the discipline, including Roger Mansfield, Walter Puckey, Sue Birley and Max Boisot, this bundle of seminal works provides a comprehensive and practical background for students of business and management as well as current and prospective managers.

Knowledge management (KM) is more a nd more recognized as a key factor of success for organisations: not only stru ctured companies, but also virtual enterprises, networks of organisations or ev en virtual communities. These organisations of differentki nds, are becoming increasingly aware of the need to collect, organise, mobilise, increase, in sum manage, the knowledge characterising their ability to stay alive, adapt and evolve in a turbulent context. Through various organisationaland t echnological approaches, KM aims at improving knowledge access, sharing and reuse as well as new knowledge creation. KMIA 2008 highlights problems, requirements and solutions that are derived from actual, concrete experiences. The fourteen papers accepted at KMIA 2008 give various answers to the following questions: What organisational strategies can enable to enact and promote KM within organisations? How to link these organisational strategies withth e ICT technology? Organisational strategies can be related to the evolution of the organisation itself or to its environment: intra organisational and inter organisational strategies can thus bedi stinguished. Some papers emphasize the importance of collaboration and knowledge transfer for team work and collaborative projects that may be intra organisational or inter organisational (e.g. intero rganisational outsourcing relationships). Strategies for designing and manufacturing innovative products are recognised as crucial for enterprises that operate in competitive sectors. Networkso forg anisations can help to improve the competitiveness of these organisations: KM can thus enhance competency management in such networks and help an organisation to find relevant costumers, suppliers, or cooperation partners.

The author's previous work, Managing Emerging Risk: The Capstone of Preparedness considered the notion of risk and what constitutes risk assessment. It presented scenarios to introduce readers to areas of critical thinking around probability and possibility. Six months after the book's publication, many of the scenarios came true, and other, more menacing risks emerged. Catastrophic Impact and Loss: The Capstone of Impact Assessment is the second stone to be laid in a path toward a more mindful practice of emergency management, focusing on the impacts caused by risk and offering a complete approach to measure and manage them. Providing a true understanding of what it is to be "in harm's way," this essential book details the devastation and effects that both public and private enterprise must be prepared for in the event of a catastrophe. The book examines: Impact assessment as an essential piece of information and the fundamental flaws that hinder the process The development of the digital age and postmodernism and the five guiding principles of postmodern impact assessments How to establish an impact horizon and effect a clear scope statement that includes all in-scope and out-of-scope assets and locations Problems that occur when we fail to create impact assessments that align with internal organizational values, federal and state laws, or industry regulations-and how to use the guiding principles to address these problems Methods for developing solid analytical models for impact assessment-exacting logical, relevant, and clear language and taxonomies How to address overrides and deviations based on expert opinion, cultural needs, and the application of common sense Key challenges in postmodern business impact assessment and how we can best meet those challenges by understanding the concept of the uncanny valley Readers who master the principles in this book will better understand the link between the potential damage of an event and how information informs every decision to prepare for, respond to, mitigate, and recover.

The publication contains a selection of the best double-blind reviewed papers presented, discussed and revised by participants of the 1st International Conference on Value Chain Management in Austria, Steyr, May 2011. The Value Chain Management (VCM) Conference presents scientific insights relevant to management as well as their translation into the practice of management. The conference focus is on the demand chain i.e. sales, production, purchasing, logistics, performance measurement and customer value management. The authors present analytical and conceptual articles as well as empirical studies showing multidisciplinary and intercultural approaches towards solving relevant open problems.

This book features a selection of extended papers presented at the 7th IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Management, AI4KM 2019, held in Macao, China, in August 2019, in the framework of the International Joint Conference on Artificial Intelligence, IJCAI 2019.The 8 revised and extended papers were carefully reviewed and selected for inclusion in this volume. They present new research and innovative aspects in the field of knowledge management such as machine learning, knowledge models, KM and Web, knowledge capturing and learning, and KM and AI intersections.

Today's leader needs to be equipped with the tools and skills to find an effective way to collaborate with others. Global organizations today are highly complex, involving multiple parties, offshore operations, and matrix management structures. Leaders can only successfully deliver their strategic goals if they have the ability to build collaboration across the silos these create. Collaborative Leadership in Financial Services is a practical guide which focuses on technologists within investment banking and capital markets. It is intended for everyone within the hierarchy of an organization whose collaboration is essential for the smooth running of a technology operation with many stakeholders. It shows how to improve leadership by explaining how to make this collaboration successful and effective.

Drawing on research conducted over the last 3 years in Cornwall, UK, this new book explores the impact of the EU/BT funded introduction of fibre broadband on rural SMEs. Including a qualitative methodology and in depth focus groups with over 200 companies, The Impact of Fibre Connectivity on SMEs provides a detailed, in depth, analysis to challenge conventionally held beliefs in the value of subsidy and policy pressure in the deployment of such projects. With focus on regional development in the UK as well as exploration of the wider EU context, the book presents a genuine insight into the technology adoption and technology provision.

As organizations continue to discover the power of storytelling to shape, transform and transfer knowledge, the need for complex resources to harness that power and meet business goals increases. At the forefront of this challenge are knowledge management practitioners, change management leaders, and organizational development professionals who need information to obtain a practical advantage to implement sustainable storytelling initiatives. Knowledge Management and the Practice of Storytelling: The Competencies and Skills Needed for a Successful Implementation offers practical advice and guidance on the skills and competencies needed to meet those challenges. Discussing the competencies needed to use language and performance effectively to tell stories that will elicit tacit knowledge, this volume focuses on coaching strategies to help others develop storytelling skills, and provides background knowledge useful to champion and promote storytelling practices across organizational cultures and communities. Knowledge Management and the Practice of Storytelling will prove especially useful to practitioners who are charged with the development and leadership of storytelling initiatives but may lack a robust background on the practicalities of organizational storytelling. To meet those challenges, the book offers practical applications rooted in ethnographic research to find and select stories, conduct storytelling interviews, and analyse organizational communities and cultures to the meet the needs of target audiences. Most importantly, Knowledge Management and the Practice of Storytelling offers practical advice on assessment and evaluation strategies to measure the effectiveness and organizational impact of storytelling.

The structure of corporate governance has made significant progress in OECD countries but it remains imperfectly linked to the activities of many businesses. Its advance on the global stage will be hesitant and slow until its practice in OECD countries is more consistent and convincing. Weaknesses in corporate governance and law enforcement are impeding the investment needed to build the global economy to its full potential. The Globalisation of Corporate Governance: The Challenge of Clashing Cultures, explores the challenges of making corporate governance effective for all participants in a global economy. The tasks of: o

The book shows readers exactly how to use Lean tools to design healthcare work that is smooth, efficient, error free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick operating room or exam room changeovers and shows the reader specific methods for drastically reducing changeover time. Readers will learn to create healthcare value streams where workflows are based on the pull of customer/patient demand. The book also presents a variety of ways to continue improving after initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas.