In Corruption in Latin America the reader is presented with an alternative starting point for understanding corruption in this key region. The author asserts that corruption is a stable and rational social and organizational mechanism. Seen through this lens, we can begin to understand why it persists, and how to implement strategies to control corruption effectively. Beginning with an in-depth, nuanced examination of the concept of corruption, the author establishes the theoretical basis for viewing corruption as a social construct. An analysis of the experiences of four countries in the region - Argentina, Brazil, Guatemala and Mexico - provides the reader with concrete data from which they can understand how and why these behaviors are reproduced, validated, and tolerated in everyday settings between governments and citizens, governments and firms, and firms and clients. Once we see corruption as the socially sanctioned norm for getting business done, we can begin to produce and propose effective solutions to reduce corruption in Latin America by designing and implementing instruments that transform this dynamic. This rigorous and original approach will challenge the reader's assumptions about corruption, and will appeal to students of corporate governance, international business, public management, and business ethics.

Systems and Uses of Digital Sciences for Knowledge Organization is a large-scale scientific work that brings together researchers and R&D professionals to discuss ideas and actions in the organization of knowledge. The main objective of this book is to define collaborative strategies, use advanced technologies in multiple research fields and outline applications of knowledge organization and its cultural, education, economic and industrial potential. The organization of knowledge and advanced technologies (OCTA) asks the following questions: How can we strengthen alliances between multi-disciplinary and trans-disciplinary studies? How can we broaden our skills surrounding common objects of study? How can we innovate the solutions found and propose sustainable development to society confidently? This book is a result of intensive and collaborative work between highly respected scientific authors. The nine chapters that have been selected for this book have been peer-reviewed by the OCTA program committee, both as written submissions and when presented during the OCTA multi-conference on organization.

This book considers what is at stake for professionals whose work increasingly involves communicating in linguistically and culturally diverse contexts, and argues for the need to better understand the crucial role of languages and cultures in the modern workplace. With a focus on the experience of multilingual professionals, the author's position is that such professionals, exemplified by those who have relocated internationally, deploy their unique linguistic, cultural and intercultural repertoires in their work. This book examines the ways in which professionals interpret and manage their experience of working within and across languages and cultures in ways that create affordances for them, their professional practice, and those who depend on their knowledge and expertise. It will be relevant to undergraduate and postgraduate students undertaking studies in applied linguistics, sociolinguistics, intercultural education and professional communication in any discipline.

Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or more. With the author's vast experience in tech support, he has developed techniques and skills that allow engineers to gain customer insights faster and through new and insightful sources that are within their reach. You will develop a deep understanding of the impact of issues; understand and optimize the speed of the engineering feedback loop (issue resolution time); and develop the ability to calculate the cost of the issues or customer friction to the business (in aggregate and on a case-by-case basis). Organizations can save significant money and add additional revenue by addressing customer friction proactively in collaboration with product, engineering, and site reliability engineering (SRE) functions and reduce the average time of an issue resolution by 80%. The cross-functional leadership, mentoring, and engineering techniques you'll learn from this proactive stance are very valuable and teachable, and this book will show you the path forward. What You Will Learn Gain the techniques and tools necessary to validate customer journey success in production Contribute to customer-centric key performance indicators (KPIs) on executive dashboards Create meaningful insights and data points that allowed the feedback loop to be optimized and efficient Who This Book is For Professionals participating in the value stream of digital software engineering for the benefit of customer experiences, directly or indirectly. You may be an engineer practicing DevOps or site reliability, or you might be a product owner, UX designer, or researcher. You might be working in support and seeking for new ways to engage with your engineering teams.

Seaport Container Terminals (SCT) operate as central nodes in worldwide hub-and-spoke networks, and link ocean-going vessels with smaller feeder vessels, as well as with inbound and outbound hinterland transportation systems using road, rail, or inland waterways. The volume of transcontinental container flows has gained enormously over the last five decades frequently leading to double-digit annual growth rates for the SCT. The 2nd edition of the Handbook of Terminal Planning also deals with problems being induced by questions of terminal development on a long-term basis (strategic level). Facing present and upcoming challenges for SCT operation-such as more and more mega vessels, extremely high hinterland peaks, higher environmental standards, less public acceptance and the stronger competition between terminals serving the same hinterland-the focus of the book is on successful approaches and solutions primarily addressing the planning of terminal structures. Nevertheless, operational aspects are considered, as well as how they effectively contribute to problem solving on the strategic level.

This book systematically provides a prospective integrated approach for complexity social science in its view of statistical physics and mathematics, with an impressive collection of the knowledge and expertise of leading researchers from all over the world. The book mainly covers both finitary methods of statistical equilibrium and data-driven analysis by econophysics. The late Professor Masanao Aoki of UCLA, who passed away at the end of July 2018, in his later years dedicated himself to the reconstruction of macroeconomics mainly in terms of statistical physics. Professor Aoki, who was already an IEEE fellow, was also named an Econometric Society Fellow in 1979. Until the early 1990s, however, his contributions were focused on the new developments of a novel algorithm for the time series model and their applications to economic data. Those contributions were undoubtedly equivalent to the Nobel Prize-winning work of Granger's "co-integration method". After the publications of his New Approaches to Macroeconomic Modeling and Modeling Aggregate Behavior and Fluctuations in Economics, both published by Cambridge University Press, in 1996 and 2002, respectively, his contributions rapidly became known and spread throughout the field. In short, these new works challenged econophysicists to develop evolutionary stochastic dynamics, multiple equilibria, and externalities as field effects and revolutionized the stochastic views of interacting agents. In particular, the publication of Reconstructing Macroeconomics, also by Cambridge University Press (2007), in cooperation with Hiroshi Yoshikawa, further sharpened the process of embodying "a perspective from statistical physics and combinatorial stochastic processes" in economic modeling. Interestingly, almost concurrently with Prof. Aoki's newest development, similar approaches were appearing. Thus, those who were working in the same context around the world at that time came together, exchanging their results during the past decade. In memory of Prof. Aoki, this book has been planned by authors who followed him to present the most advanced outcomes of his heritage.

This book offers a new look at international security management combining practical applications and theoretical foundations for new solutions to today's complex security and safety challenges. The book's focus on safety as a positive experience complements the traditional approach to safety as risks and threats. In addition, its multi-stakeholder, multi-disciplinary, international and evidence-based approach provides holistic and timely insights for the field. Topics raised in this book focus on the crucial questions of: Who is safety actually for? (and) How can sustainable safety solutions be jointly created? This book provides comprehensive insights into the latest research findings, practical applications and suggestions for dealing with challenges in international security management in integrated and sustainable ways, making it relevant reading for practitioners, as well as academics and students - with a view to obtaining thorough, first-hand knowledge from serving experts in the field. We explore new ways of working with citizens, police and policymakers in order to co-create safety. This book emphasises the importance of safety as a topic that matters for all. "Safety and security are basic pillars for the development of our society. However, the number of areas, actors and procedures involved in the management of the different elements composing the international security eco-system, its coordination and alignment, make it a challenging issue to resolve. This book provides a fresh new approach to this complex issue, in which we all have a role to play." Fernando Ruiz, Acting Head of European Cyber-Crime Centre - Europol "A very timely analysis that brings a much-needed international perspective to the field of security management. The authors explore the challenges confronting security management in a complex and connected world and generate new ideas to support practice and inspire research." Professor Mark Griffin; John Curtin Distinguished Professor, Curtin University; Director, Future of Work Institute "This book presents the role of International Security Management in the 21st century in an innovative way." Dr. Christian Endress, Managing Director, ASW Bundesverband - German Association for Security in Industry and Commerce

Marketing Issues in Pacific Area Tourism exposes researchers, tourism professionals, and students to the complexities of marketing issues in the most dynamic region in world tourism today. Dispelling commonly held Western assumptions, inviting new research, and stressing the importance of tourism development in this area to the economics of world tourism, this book shows you how and why this region has experienced such tremendous growth. Some of the larger countries you learn about include China, Hong Kong, Japan, Korea, Malaysia, Singapore, Taiwan, and Thailand. Since many of these countries are becoming not only generators of tourist demand but also new tourist receiving areas, this book covers both inbound and outbound markets.By discussing the opportunities and challenges facing tourism marketing professionals and researchers in the Pacific area, Marketing Issues in Pacific Area Tourism helps improve your effectiveness and understanding of conducting business in the Pacific region. Some of the factors you read about include: the increasing wealth and consumerism of a rapidly growing middle class in the Pacific area the relaxation of international travel restrictions how formerly insular governments of the region are awakening to the possibility of tourism. the potential impediments to sustainable tourism development in the regionMarketing Issues in Pacific Area Tourism also helps you improve survey design and interpretation by stressing the importance of understanding the heterogenous nature of Asian culture when analyzing tourist behavior and motivation. It provides a different perspective of Pacific Region tourism, concentrating on the clash of culture between those of the region and a dominant Western way of doing business. Another valuable feature of this book is the presentation of a continuing and improving database from which to assess destination performance and visitor characteristics--thus allowing researchers to further identify important marketing opportunities and issues.

Intelligent Information Technologies are vital to businesses, hospitals, research facilities, and any number of institutions that rely on the infrastructure provided therein to remain current within their respective fields, and keep their access to data secure and efficient. Insights into Advancements in Intelligent Information Technologies: Discoveries offers the latest the field has to offer in research, methodologies, frameworks, and advances in the field. Within the various business enterprises that share resources and compete for a market share, information, and its uses are crucial to growing and furthering their burgeoning needs. This volume has collected case studies and research from around the globe in the most updated collection of research within the field to date.

This book elucidates and maps the societal impact of experience and heritage, participation, and entrepreneurship in the cultural sector. The contributions address and explore the relevance of culture, cultural entities, and heritage as collective memories and reservoirs of experience for other social systems, change and societal innovators like entrepreneurs. Insofar, cultural activities can be understood as a bridge between past experiences and future challenges. The first key focus is the participation of people in various contexts, initiatives, and projects. Such participation unleashes creativity and connects different societal layers - culture, economy, and innovation. Accordingly, a second focus is the entrepreneurial efforts and ideas that originate within arts and culture. Readers will find critical empirical and theoretical studies that challenge the current understandings of the cultural sector from different theoretical perspectives and with different methodological approaches. A variety of topics are explored within the thematic areas of cultural heritage, managerial practices, participation, and cultural entrepreneurship, as well as their inter-relations. Ultimately the aim is to provide the reader with a better understanding of the sometimes conflicting, sometimes mutually fertilizing areas of the arts, culture, business, management, and innovation. The book will be of interest to scholars, students, professionals, and policymakers.

Michael Eisner, Jack Welch, Henry Ford, Andrew Carnegie- imagine that you could consult at will with the world's greatest business managers, past and present, whenever you were faced with a crucial management decision. The Book of Management Wisdom lets you do just that. This unique resource offers insight into how these and scores of other legendary business managers have triumphed over the conflicts, challenges, and dilemmas that come with the territory. Never before have the deepest insights of such a large and diverse group of brilliant managers been collected into a single informative and inspiring volume.

The Book of Management Wisdom brings together the essays and speeches of more than fifty of the most successful business managers of all time and presents their ideas, tips, and management secrets in their own words. Drawing on their personal experiences, these world-class managers offer a range of practical advice, case studies, humorous anecdotes, and management philosophy. You'll hear from Sam Walton on creating a corporate culture, Lee Iacocca on his famous skip meetings, and Michael Dell on his "campaign of internal evangelism." Klaus Luft details what American CEOs can learn from German management; Harold Geneen describes the essential qualities of great managers; and Thomas Watson weighs in on what growth and change have taught us. These are just a few of the major figures who reveal fascinating details of their characters and personalities as they educate, enlighten, and entertain you with their often surprising views on the most compelling issues faced by managers in every corner of the business world.

For easy reference, these essays and speeches are organized into eight categories, each of which highlights a certain set of management tools and techniques and how to use them. These include essential qualities of great managers; productivity, empowerment, and conflict management; hiring, firing, and day-to-day management; the power of technology; lessons from around the world; evolution of the organization; bashing bureaucracy; and reengineering and transformation. Each essay is preceded by a brief introduction that places it in historical perspective and offers interesting and insightful information about the author's life and career. Highlighted passages call your attention to each author's most pithy, profound, or quirky ideas.

Offering timeless wisdom and practical advice from the most successful business managers ever, The Book of Management Wisdom is must reading for managers at every level, from the junior executive cubicle to the presidential suite.

Praise for The Book of Management Wisdom

"This book is worth referring to time and again for enduring truths that transcend the turbulence of the business landscape." -Warren Bennis, Distinguished Professor of Business Administration, University of Southern California,and coauthor, Co-Leaders: The Power of Great Partnerships

Pearls from The Book of Management Wisdom

"Dealing with conflicts lies at the heart of managing any business. As a result, confrontation facing issues about which there is disagreement can be avoided only at the manager's peril."-Andrew S. Grove

"Never hire your friends. I have made this mistake three times and had to fire all three. They are no longer my friends."-David Ogilvy

"It's absolutely essential to let your people express themselves. And that means letting them make mistakes. You've got to allow them to walk into your office and say, 'Boss, I blew it.' That's called growing."-Lee Iacocca

"For us, the issue wasn't whether people would waste time on the Internet, but whether they would use the Internet enough. Not to become completely familiar with a transformative business tool like the Internet is just foolish-especially when it's an integral part of your company's strategy and competitive advantage."- Michael Dell

"A society which values MBAs, lawyers, and financial wizards over engineers and product planners is moving in the wrong direction."-Akio Morita

This book is the fourth in the series on leadership, interprofessional education and practice, following on from Leadership Development for Interprofessional Education and Collaborative Practice (2014), Leadership and Collaboration: Further Developments for IPE and Collaborative Practice (2015) and Leading Research and Evaluation in Interprofessional Education and Collaborative Practice (2016). Along with policy changes around the globe, these three books have stimulated experts in this area to consider not only the ways in which they introduce and develop interprofessional education and collaborative practice, but also how they evaluate their impacts. In this 4th book, the focus is on the sustainability of these initiatives, sharing insights into factors that promote sustainability including leadership approaches and organisationsal resilience, as well as frequently encountered difficulties, and ways to overcome them.

This book focuses on the cultural challenges often faced by international managers and global business operations. In the last few decades, the world has witnessed unprecedented economic turmoil, volatility, and uncertainty which has altered the political dynamics and sociocultural landscape around the globe and directly or indirectly affected international business activities. Further, new markets have opened up in every corner of the world. Brazil, Russia, India, and China, collectively known as BRIC, are strong emerging economic powers similar to the once captivated 'Asian Tigers' such as Hong Kong, Singapore, South Korea and Taiwan which rose decades ago. The emergence of these markets has heightened both the opportunities and challenges for national and international businesses. Multinational firms are gradually expanding in the emerging markets and are expected to become giants in the foreseeable future. As they expand, they also need to assume increasing social responsibilities in a global context, and it is important that the ways business is conducted are developed accordingly. As such, understanding the practices, challenges, and strategies that companies have developed is critical to global firm's success. Against this background, the book highlights the importance of understanding cultural elements when managing multicultural human behaviors in the workplace. Based on conceptual and empirical work, it pushes the frontiers of knowledge of this emerging field in international business setup and management, and explores how globalization is changing the way in which multinational firms formulate their business strategies. "The editors of this text bring a wealth of expertise in this area, as is evidenced by their choice of topics, and the strength of the experts they have invited to contribute to the book. The combined chapters provide both strategic guidance as well as a focus on operational concerns that may arise in international business including expatriation and human resource mobility. The authors not only correctly identify the oncoming challenges, but also present evidence regarding the likely solutions such as culture and innovation and global change management. Overall, this book will be a tremendous resource for scholars in the international business field, but I believe the audience will be much wider. The international team of editors and authors bring a wide range of perspective as well as real-world contextual knowledge that will be useful for scholars and practitioners who seek to leverage culture and human capital to advance international business and drive the global economy. I applaud the editors for their vision and leadership in guiding us through one of the most challenging contemporary research areas and through one of the most pressing challenges of our day." -Dr. Richard L. Griffith, Executive Director, Institute for Cross Cultural Management, Florida Institute of Technology, Melbourne, FL, USA

This book identifies central key factors for future-oriented teaching in Higher Education to support the task of ensuring the knowledge transfer for sustainable and competence-oriented employability to the future workforce. Through an innovative approach using machine-learning algorithms that employ the universities' own and extern databases as knowledge base, new perspectives for the development of competence-oriented curricula and study programmes in Higher Education are shown.

The effort behind the design of the book is to not just enable readers to formulate the ideas behind disaster management, i.e., mitigation, preparedness, response and recovery, but also foster an understanding of how the field works within the framework of both national and international agencies. A special area of focus is the case-studies which seek to give a pragmatic understanding of disaster management, along with an assessment of the challenges and risks it presents. It is hoped that the incisive and comprehensive content of the book serves well for all.

This book examines the detrimental impact of illicit financial flows on South Africa's development, political economy, and transformation in the 21st century. Over the years, illicit financial flows have led to the systematic looting and channelling away of South African resources, yet they are rarely studied by researchers looking to explain the country's underdevelopment and political economy. This book looks across sectors, showing that illicit financial flows cut across all the key pillars of development, frustrating the betterment of peoples' lives in South Africa. Investigating the problem from a decolonial perspective, the book delves deep into the catastrophic impacts of illicit financial flows for people and the economy, discusses how the problem is being combatted, and ultimately suggests solutions for rebuilding social trust between people and the state. Making an important contribution to the decolonial debate, as well as to discussions of South Africa's political economy, this book will be of interest to researchers across African studies, global development, political science, law and corruption studies.

This book systematically examines and quantifies industrial problems by assessing the complexity and safety of large systems. It includes chapters on system performance management, software reliability assessment, testing, quality management, analysis using soft computing techniques, management analytics, and business analytics, with a clear focus on exploring real-world business issues. Through contributions from researchers working in the area of performance, management, and business analytics, it explores the development of new methods and approaches to improve business by gaining knowledge from bulk data. With system performance analytics, companies are now able to drive performance and provide actionable insights for each level and for every role using key indicators, generate mobile-enabled scorecards, time series-based analysis using charts, and dashboards. In the current dynamic environment, a viable tool known as multi-criteria decision analysis (MCDA) is increasingly being adopted to deal with complex business decisions. MCDA is an important decision support tool for analyzing goals and providing optimal solutions and alternatives. It comprises several distinct techniques, which are implemented by specialized decision-making packages. This book addresses a number of important MCDA methods, such as DEMATEL, TOPSIS, AHP, MAUT, and Intuitionistic Fuzzy MCDM, which make it possible to derive maximum utility in the area of analytics. As such, it is a valuable resource for researchers and academicians, as well as practitioners and business experts.

"Why can some organizations innovate time and again, while most cannot?"
You might think the key to innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help--but there's only one way to ensure sustained innovation: you need to "lead" it--and with a special kind of leadership. "Collective Genius" shows you how.
Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and "Being the Boss" coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a "good" leader in all other respects would also be an effective leader of innovation. The truth is, leading innovation takes a distinctive kind of leadership, one that unleashes and harnesses the "collective genius" of the people in the organization.
Using vivid stories of individual leaders at companies like Volkswagen, Google, eBay, and Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where innovation is allowed to happen again and again--an environment where people are both "willing" and "able" to do the hard work that innovative problem solving requires.
"Collective Genius" will not only inspire you; it will give you the concrete, practical guidance you need to build innovation into the fabric of your business.

This book illustrates the Chinese wisdom hidden behind the project governance which is called "Taiji logic". "Taiji logic" is a set of dialectical ideals and approaches that are unique in the Chinese culture. The three pillars of "Taiji logic" are: identifying the conflicts based on the principle that Yin - Yang are not only opposite but also unitary, capturing the best time to reconcile conflicts with the laws of transformations of Yin - Yang, and finally, symphonizing conflicts with "Zhong-Yong" ideas to balance the needs of various stakeholders. This book aims to solve key issues in project governance from a special Chinese perspective: What is the essence of "Taiji logic"? How should one identify the major conflicts across various phases of project governance and the best time to reconcile them? What are the essential forces that help one to reconcile major conflicts? The fusion and collision of various cultures has made our world full of variety and conflicts. "Taiji logic" offers philosophical ideas and practical approaches to reconcile conflicts in project management.

This is a fourth edition of a work first published in 1983. It contains the same number of chapters as the third edition, published in 1990. However, it has a substantial amount of new material. Major changes in warehousing in the last seven years have caused appropriate changes in the content of this text. Nearly three decades have passed since our first published writing about warehousing. The goal of our early writing was to develop a better understanding between the third-party warehouse operator and the user of these services. Today the emphasis has changed to a work that provides the tools that every warehouse manager needs. This book intends to be a comprehensive handbook consisting of everything we know that would help the manager of warehouses. Much of the information is based upon materials previously used in Warehousing Forum, our monthly subscription newsletter. While the work is designed primarily as a handbook for manag ers, it also serves as a guide for students. It is based upon my experience, both as a warehousing manager and executive, and later as a management advisor. The work is designed as a management reference for anyone involved in operating, using, constructing, or trading in industrial warehouses.

The Future of Auditing provides a concise overview of the function of auditing and the future challenges it faces, underpinned with suggestions for future research. It evaluates the key challenges facing the profession, such as quality, competition, and governance, as well as highlighting the under-explored areas of ethics, fraud, and judgement. The emphasis throughout is on the value of audit, and the importance of auditing research. Providing an original assessment of global versus national auditing, evidence-based auditing standards, and the structure of professional firms, David Hay critically examines the value of auditing from different standpoints. He critically reviews current assumptions about the value of audits of financial statements, and explores research opportunities and priorities to improve understanding of the value of auditing and its future role and function. This authoritative but accessible guide to the future of auditing and the challenges it faces will be useful not only to auditing researchers, but also to policy makers, standard setters, financial journalists, and auditing professionals seeking an accessible overview of current and future issues in auditing.

The Study Guide is designed as a teaching aid to be used in conjunction with the book Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations, written by Paul D. Balmert. The book is designed to teach front-line supervisors of workers in a wide range of industries how to help and guide their employees to understand the risks involved in the various aspects of their work, and how to cope with those risks and to plan and execute their jobs in ways that can help eliminate accidents. Created by the highly experienced training specialists of Balmert Consulting, the Study Guide utilizes training best practices to help affix the principals of Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations in the minds of the reader. The use of strategically-crafted questions both at the beginning and end of each review session allows the reader to work with the material and become more familiar with it. The book was developed in response to multiple requests from readers of Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations who enthusiastic about the messages and ideas in the book wanted to find ways to make it become part of their operation s safety culture and practices. For more information on Alive and Well at the End of the Day: The Supervisor's Guide to Managing Safety in Operations visit: http://www.wiley.com/WileyCDA/WileyTitle/productCd-047046707X.html

This book explores the relationship between and the compatibility of lean management (LM) and value-based management (VBM) approaches at the systems level. It then develops a model to improve LM and VBM professional practice by fostering a shared understanding of the value creation process within a lean system, and in doing so helps to remove existing barriers. The results promote future fruitful alliances between a company's operational and financial communities, enhancing the benefits to the enterprise and its stakeholders. The book is of primary interest to LM and VBM professionals and researchers.

Since 2007, the biennial International Conferences on Dynamics in Logistics (LDIC) offers researchers and practitioners from logistics, operations research, production, industrial and electrical engineering as well as from computer science an opportunity to meet and to discuss the latest developments in this particular research domain. From February 12th to 14th 2020 for the seventh time, LDIC 2020 is held in Bremen, Germany. Similar to its six predecessors, the Bremen Research Cluster for Dynamics in Logistics (LogDynamics) organizes this conference. The spectrum of topics reaches from the dynamic modeling, planning and control of processes over supply chain management and maritime logistics to innovative technologies and robotic applications for cyber-physical production and logistics systems. LDIC 2020 provides a forum for the discussion of advances in that matter. The conference program consists of three invited keynote speeches and 51 papers selected by a severe double-blind reviewing process. Within these proceedings all the papers are published. By this, the proceedings give an interdisciplinary outline on the state of the art of dynamics in logistics as well as identify challenges and solutions for logistics today and tomorrow.

Biases, blind spots and bonuses (or incentives more broadly) have led to numerous risk management disasters. Risk governance is a potential solution to these problems yet is not always as effective as we would like it to be. One reason for that is the current dearth of risk governance expertise. This book seeks to address this issue, providing: Understanding of the fundamental forces that cause disasters: the biases, blind spots and bonuses. This understanding is drawn from the disciplines of economics/finance and psychology; Explanation of the structures of risk governance and common challenges experienced in their use e.g. board risk committee, risk/compliance function, assurance function, risk appetite statement, risk disclosures; Thorough investigation of risk culture and its importance in risk governance, including the assessment of risk culture; Understanding of the mechanisms of executive compensation and how they link to risk management - one of the most difficult challenges confronting both risk and remuneration committees; Explanation of the risk management process (based on international standards ISO31000), including practical guidance on risk communication, analysis and treatment; Guidance on the management of strategic risk, emphasising the importance of scenario analysis; Application of these principles to cyber risk, climate risk - two pervasive risks affecting almost every organisation; Numerous case studies and examples drawn from various industries around the world; and Discussion of what has been learned about risk governance from the COVID-19 experience. The book is an essential guide for postgraduate students; participants in professional education programs in governance and risk management; directors; senior executives; risk, compliance and assurance professionals as well as conduct and prudential regulators worldwide.