To compete in today's volatile market with rapidly changing consumer tastes and erce competition, companies in the manufacturing and service industries are - ploying new mechanisms to increase sales, market shares, and pro ts. As an - fective mechanism to segment a market comprising of consumers with different needs, preferences, and willingness-to-pay, many rms have used product (or s- vice) variety with different price points to serve different segments of the market, see Ho (1998). Ideally, the price of each of these products (or services) targets a particular segment of customers. For example, airlines often use different terms of sales (refundable/non-refundable, upgradable/non-upgradable, direct/connecting ight, etc. ) to sell economy class tickets at different prices. Likewise, retailers - ten sell the same product at different prices in different channels (company's own web site, dealers' web sites, or company's physical stores) or at different times (- fore, during, and after the selling season), see Talluri and van Ryzin (2005). Ample academic literature in Operations Management and other areas considered these strategies. However, as consumers become more knowledgeable about the product, pricing, organizational and operational policies that the companies deploy for pr- ucts and services, their purchasing begins to change dramatically. In the academic Operations Management literature, consumer demand is often assumedtobe exogenous so that demand functions are usually modeled as well de- ned and exogenously speci ed functions of price and/or other product attributes such as quality.

Industrial Product-Service Systems (IPS2), which is defined as "an integrated industrial product and service offering that delivers value in use," has expanded rapidly over the last decade. IPS2 has allowed us to achieve both high added value and high productivity and has enriched our QOL by improving the performance of products and services. We are now struggling with many awkward issues related to sustainability, but IPS2 is expected to be the "philosopher's stone" for solving these issues. Following the pattern of conferences held in Cranfield in 2009, Linkoeping in 2010, and Braunschweig in 2011, the fourth International CIRP Conference on Industrial Product-Service Systems, held on November 8-9, 2012, in Tokyo, will cover various aspects of IPS2. Topics planned for this year's conference reflect the latest IPS2 information in both the natural sciences and humanities and include case studies from various industries. IPS2 is still a relatively new field, so it is important to keep track of the entire context in order to promote more cross-sectional cooperation between multimodal fields and disciplines. The fourth International CIRP Conference on Industrial Product-Service Systems will serve as a vital platform for such collaborations and the discussion of new scientific ideas.

Socially enhanced Services Computing deals with a novel and exciting new field at the intersection between Social Computing, Service-oriented Computing, Crowd Computing, and Cloud Computing. The present work presents a collection of selected papers by the editors of this volume, which they feel will help the reader in understanding this field. The approach discussed allows for a seamless integration of people into trusted dynamic compositions of Human-provided Services and Software-based services, thus empowering new interaction models and processes in massive collaboration scenarios in a Future Internet.

The work presents new approaches to Machine Learning for Cyber Physical Systems, experiences and visions. It contains some selected papers from the international Conference ML4CPS - Machine Learning for Cyber Physical Systems, which was held in Lemgo, October 1-2, 2015. Cyber Physical Systems are characterized by their ability to adapt and to learn: They analyze their environment and, based on observations, they learn patterns, correlations and predictive models. Typical applications are condition monitoring, predictive maintenance, image processing and diagnosis. Machine Learning is the key technology for these developments.

This book is a contribution to contemporary debates on social research with a unique focus on the relationship between methods and the crafting of knowledge. Nine experienced researchers from different disciplines have come together to explore what really matters to them in the process of doing qualitative research.

Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers presents a comprehensive, up-to-date description of multi-state system (MSS) reliability as a natural extension of classical binary-state reliability. It presents all essential theoretical achievements in the field, but is also practically oriented. New theoretical issues are described, including: * combined Markov and semi-Markov processes methods, and universal generating function techniques; * statistical data processing for MSSs; * reliability analysis of aging MSSs; * methods for cost-reliability and cost-availability analysis of MSSs; and * main definitions and concepts of fuzzy MSS. Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers also discusses life cycle cost analysis and practical optimal decision making for real world MSSs. Numerous examples are included in each section in order to illustrate mathematical tools. Besides these examples, real world MSSs (such as power generating and transmission systems, air-conditioning systems, production systems, etc.) are considered as case studies. Multi-state System Reliability Analysis and Optimization for Engineers and Industrial Managers also describes basic concepts of MSS, MSS reliability measures and tools for MSS reliability assessment and optimization. It is a self-contained study resource and does not require prior knowledge from its readers, making the book attractive for researchers as well as for practical engineers and industrial managers.

This book contains extended and revised versions of a set of selected papers from two workshops organized by the Euro Working Group on Decision Support Systems (EWG-DSS), which were held in Thessaloniki, Greece, and Rome, Italy, in May and July 2013. From a total of 45 submissions, 15 papers were accepted for publication in this edition after being reviewed by at least three internationally known experts from the EWG-DSS Program Committee and external invited reviewers. The selected papers are representative of current research activities in the area of operational research and decision support systems, focusing on topics such as decision-making using social networks and Web resources; spatio-temporal Web-based decision making; group support systems; technical, legal, and social aspects of decision making; knowledge management and decision support systems; business intelligence and data warehousing; and negotiation support systems.

To meet and adapt to the current and future trends and issues in technology and society, the science committee of The German Academic Society for Production Engineering (WGP) continues to define future topics for production technology. These themes represent not only the key focus for the scientific work of the WGP, but also the central themes of the first annual conference in June 2011, whose paper is publically available in this volume. Such themes, including electric mobility, medical technology, lightweight construction, and resource efficiency, as well as mass production ability have all been identified as future, large-scale, and long-term drivers of change. Future trends influence changes sustainably and fundamentally; they permeate society, technology, economics, and value systems and have an effect in virtually all areas of life. The WGP has, as part of its research, established for itself the goal of not only observing these emerging changes, but also of supervising and influencing their development in order to ensure steady progress, secure sustainability, and shape the future.

Value stream design is increasingly asserting itself as the key approach for production optimization, but there has never been a detailed and systematic presentation of the value stream method before - a gap that has now been filled by this book. The author provides an easily comprehensible code of practice for the effective analysis of production processes, product family-oriented factory structuring and the target-oriented development of an ideal future state of production. The book plausibly conveys ten design guidelines for production optimization with corresponding equations, descriptive illustrations and industrial examples well-proven in numerous industrial projects. It addresses the professional public, practitioners wishing to avoid waste and systematically improve their factories' value streams, and students - tomorrow's practitioners. In contrast to other publications, this book complements the value stream analysis and its unique compact visualization of the entire production process by a detailed illustration of the information flow and a comprehensive discussion of the operator balance chart. The "traditional" concept of value stream design is significantly expanded with a view to its applicability in complex productions by way of methodological innovation and further development concerning campaign formation, value stream management and technological process integration. The method is embedded in a comprehensive procedural approach for factory planning, starting with the definition of the desired lean production goals.

Operational Research (OR) deals with the use of advanced analytical methods to support better decision-making. It is multidisciplinary with strong links to management science, decision science, computer science and many application areas such as engineering, manufacturing, commerce and healthcare. In the study of emergent behaviour in complex adaptive systems, Agent-based Modelling & Simulation (ABMS) is being used in many different domains such as healthcare, energy, evacuation, commerce, manufacturing and defense. This collection of articles presents a convenient introduction to ABMS with papers ranging from contemporary views to representative case studies. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research (OR) topics. It brings together some of the best research papers from the esteemed Operational Research Society and its associated journals, also published by Palgrave Macmillan.

This book constitutes revised selected papers from the 4th International Conference on Operations Research and Enterprise Systems, ICORES 2015, held in Lisbon, Portugal, in January 2015. The 14 papers presented in this volume were carefully reviewed and selection from a total of 89 submissions. They were organized in topical sections named: methodologies and technologies; and applications.

Environmental awareness is driven mainly by the scarcity of natural resources and by more strict legal regulations. The modern enterprise policy should look at the relations between economic actions and ecological consequences. Ecoproduction is a new business approach which focuses on the most efficient and productive use of raw materials and natural resources in order to minimize footprints on the natural environment. This book aims to provide the state- of- the- art as well as new ideas of the environmental conscious operations management. The contributors present in the individual chapters problems related to: eco-friendly production technologies; recycling and waste reduction. Scope of topics discussed in this book covers also pollution prevention, energy efficiency. The authors describe problems of information management in complex systems

Managing Supply Chain Risk and Vulnerability, a book that both practitioners and students can use to better understand and manage supply chain risk, presents topics on decision making related to supply chain risk. Leading academic researchers, as well as practitioners, have contributed chapters focusing on developing an overall understanding of risk and its relationship to supply chain performance; investigating the relationship between response time and disruption impact; assessing and prioritizing risks; and assessing supply chain resilience. Supply chain managers will find Managing Supply Chain Risk and Vulnerability a useful tool box for methods they can employ to better mitigate and manage supply chain risk. On the academic side, the book can be used to teach senior undergraduate students, as well as graduate-level students. Additionally, researchers may use the text as a reference in the area of supply chain risk and vulnerability.

Enterprise Networks and Logistics for Agile Manufacturing presents a focused collection of quality chapters on state-of-the-art research efforts in the areas of enterprise networks and logistics, as well as their practical applications towards agile manufacturing. With the increasing decentralisation of manufacturing systems and outsourcing of processes, more robust and practical approaches and systems are needed to support agile manufacturing operations. Enterprise Networks and Logistics for Agile Manufacturing consists of two major sections: the first presents a broad-based review of the key areas of research in enterprise networks and logistics; the second focuses on an in-depth treatment of a particular methodology or system relevant to the book title. Examples include: * sustainable green supply chain; * value creation and supplier selection; * extended enterprise network management; * reverse logistics; and * innovative supply chain systems. The authors take into account the need to pose intellectual challenges while retaining a balanced approach in terms of scope versus depth and theory versus applications. Enterprise Networks and Logistics for Agile Manufacturing can be beneficial to academic researchers, practicing engineers and managers, and graduate students with an interest in any manufacturing sectors. It can enable them to better understand the present state and future trends of research in this important area, in order to position themselves strategically for future challenges as we enter the era of agile and distributed manufacturing.

The continuous search for efficiency gains and the goal of attaining a sustainable competitive advantage have steadily increased the volume of goods and services procured globally from third party vendors. In this context, named as "the next wave of globalization", the offshoring phenomenon has stimulated research and political debates. With the rise of services offshoring, international value chain disaggregation for services has reached a formerly unknown scale. Also, it is increasingly complex transactions, requiring a higher degree of qualification, which are becoming subject to offshoring as well. The Offshoring Challenge: Strategic Design and Innovation for Tomorrow's Organization features selected chapters by an international research community on the topic of offshoring. All potential business models from offshore outsourcing to third party providers are covered, from cooperative arrangements to internal organizational set-ups including captive offshore centers. Contributions have significant insights regarding: the increasing offshoring of knowledge-intensive services; the offshoring process; business models incorporating offshoring; the hidden costs of offshoring; and the administration of offshoring activities within firms The book is aimed at a broad audience of scholars, students and practitioners in the fields of strategy, international business and operations management.

This work by Karatap-Ozkan and Chell provides fresh insights on entrepreneurial learning and the entrepreneurship process. Employing a well-informed social constructivist perspective, it combines theory with a richly grounded empirical analysis at three distinct but inter-related levels; the micro, the mesa, all set in the macro context of the enterprise culture. A strength of the work is the multiple levels of analysis which sheds new light on entrepreneurial learning as part of the entrepreneurial process. The result is a processual view that captures, conceptualises and explains the transitive process of becoming an entrepreneur.'uAlistair R. Anderson, The Robert Gordon University, UK'In this book Karatap-Ozkan and Chell show great clarity in dealing with a range of complex issues. They articulate these in a manner which makes them interesting and comprehensible and in a fashion which impressively interweaves theory, practice and method.'uSarah L. Jack, Lancaster University, UK This informative book examines the process of nascent entrepreneurship from a learning perspective. It offers a multi-layered framework of nascent entrepreneurship through an inter-disciplinary approach and sound application of Bourdieu's conceptual tools and also by generating practical insights for nascent entrepreneurs, enterprise educators and mentors. Supported by an empirical investigation of two case studies, the authors argue that it is not sufficient to study nascent entrepreneurship and the concurrent process of entrepreneurial learning at just the individual (entrepreneur) or collective (team or organisational) level and examine the socio-behavioural aspects of learning; but that entrepreneurial learning should be understood by inter-relating personal (micro), relational (meso) and macro-contextual aspects of nascent entrepreneurship. The comprehensive coverage of entrepreneurship theory and research will be of significant value for scholars, researchers and students in the field.

The book provides an introduction to shipping in all its aspects. It is a valuable source of information for students of traditional maritime law as well as for those who seek to understand maritime and shipping services on a global scale. The text includes information and analytical content on national and international practices in shipping, including the age-old dichotomy between freedom in international shipping and the persistent demands of states to control specific maritime areas, as well as the tension between, on the one hand, the desire on the part of sovereign states to regulate and protect their shipping interests and, on the other, the abiding concern and unquestioned right of the international community to regulate the global shipping industry effectively, in order to ensure maritime safety, protection of the environment and fair competition.

Stereolithography: Materials, Processes and Applications will focus on recent advances in stereolithography covering aspects related to the most recent advances in the field, in terms of fabrication processes (two-photon polymerization, micro-stereolithography, infrared stereolithography and stereo-thermal-lithography), materials (novel resins, hydrogels for medical applications and highly reinforced resins with ceramics and metals), computer simulation and applications.

Leaders in healthcare today face many challenges ranging from managing interprofessional teams and teamwork, to payment reform, to tackling issues such as homelessness and the opioid crisis. Leaders have access to depth of information and resources to help them solve these complex and real-world problems. However, it is our belief that given the complexities of healthcare, there is value in sharing and learning from those who have first-hand experience with interprofessional leadership in healthcare. Challenges and Opportunities in Healthcare Leadership: Voices from the Crowd in Today's Complex and Interprofessional Healthcare Environment, is a volume in a book series titled, Contemporary Perspectives in Business Leadership. In this book, authors share their true, authentic reflections and professional stories describing the lived experience(s) of the author/leaders and how the experience changed the author/leaders' approach as an interprofessional leader. Each chapter includes a (1) story about the topic and the lived experience, (2) perspectives, and (3) lessons of the author(s). Additionally, scholarly commentary and discussion questions included within each chapter create opportunity for application to leadership theories and strategies as well as allow for reflection and further dialogue on the topic. The intended audience is broad, including faculty and students in institutions of higher education, interprofessional healthcare team leaders and members, and other healthcare stakeholders who have experience in interprofessional healthcare leadership. The book is applicable for leadership growth and development at a personal, group, or organizational level.

Risk analysis is crucial in stochastic supply chain models. Over the past few years, the pace has quickened for research attempting to explore risk analysis issues in supply chain management problems, while the majority of recent papers focus on conceptual framework or computational numerical analysis. Pioneered by Nobel laureate Markowitz in the 1950s, the mean-risk (MR) formulation became a fundamental theory for risk management in finance. Despite the significance and popularity of MR-related approaches in finance, their applications in studying multi-echelon supply chain management problems have only been seriously explored in recent years. While the MR approach has already been shown to be useful in conducting risk analysis in stochastic supply chain models, there is no comprehensive reference source that provides the state-of-the-art findings on this important model for supply chain management. Thus it is significant to have a book that reviews and extends the MR related works for supply chain risk analysis. This book is organized into five chapters. Chapter 1 introduces the topic, offers a timely review of various related areas, and explains why the MR approach is important for conducting supply chain risk analysis. Chapter 2 examines the single period inventory model with the mean-variance and mean-semi-deviation approaches. Extensive discussions on the efficient frontiers are also reported. Chapter 3 explores the infinite horizon multi-period inventory model with a mean-variance approach. Chapter 4 investigates the supply chain coordination problem with a versatile target sales rebate contract and a risk averse retailer possessing the mean-variance optimization objective. Chapter 5 concludes the book and discusses various promising future research directions and extensions. Every chapter can be taken as a self-contained article, and the notation within each chapter is consistently employed.

This book deals with transportation processes denoted as the Real-time Distribution of Perishable Goods (RDOPG). The book presents three contributions that are made to the field of transportation. First, a model considering the minimization of customer inconvenience is formulated. Second, a pro-active real-time control approach is proposed. Stochastic knowledge is generated from past request information by a new forecasting approach and is used in the pro-active approach to guide vehicles to request-likely areas before real requests arrive there. Various computational results are presented to show that in many cases the pro-active approach is able to achieve significantly improved results. Moreover, a measure for determining the structural quality of request data sets is also proposed. The third contribution of this book is a method that is presented for considering driver inconvenience aspects which arise from vehicle en-route diversion activities. Specifically, this method makes it possible to restrict the number of performed vehicle en-route diversion activities.

This text applies sociological approaches to organizational change and development to explain process innovation and diffusion in internal auditing and management accounting systems. While management accounting reports have emphasized the measurement of quality and improved organizational performance, the extent to which process innovation strategies of total quality management (TQM) and reengineering have been integrated into behavioral accounting research has been limited. The book broadens quality and process innovation research by incorporating theories from organizational development, systems analysis, organizational learning, contingency theory, population ecology and collaborative management. In doing so, it integrates the study of TQM and reengineering into management accounting, internal auditing and control systems. TQM and process reengineering are presented as specific process innovation approaches, which can bring about either incremental or radical organizational change and development in management control systems, particularly in internal auditing and accounting control systems.

Energy consumption is of great interest to manufacturing companies. Beyond considering individual processes and machines, the perspective on process chains and factories as a whole holds major potentials for energy efficiency improvements. To exploit these potentials, dynamic interactions of different processes as well as auxiliary equipment (e.g. compressed air generation) need to be taken into account. In addition, planning and controlling manufacturing systems require balancing technical, economic and environmental objectives. Therefore, an innovative and comprehensive methodology - with a generic energy flow-oriented manufacturing simulation environment as a core element - is developed and embedded into a step-by-step application cycle. The concept is applied in its entirety to a wide range of case studies such as aluminium die casting, weaving mills, and printed circuit board assembly in order to demonstrate the broad applicability and the benefits that can be achieved.

Unternehmen mit kurzen Lieferzeiten, hoher Liefertreue und niedrigen Bestanden wachsen schnell und erzielen hohe Gewinne. Wie Unternehmen diese logistische Herausforderung meistern koennen, zeigt das Buch anhand von aktuellen Forschungsergebnissen der Leibniz Universitat Hannover. Der Band gibt einen umfassenden UEberblick uber die Aufgaben und Verfahren der Fertigungssteuerung und befahigt Leser dazu, Schwachen in diesem Bereich zu erkennen und zu korrigieren. Ein fundiertes Nachschlagewerk fur Studierende, Dozenten, Ingenieure und Wissenschaftler.

A good understanding of Chinese data gathering methods and reporting structures is invaluable to anyone with business or investment plans in China. This book tackles the veracity of Chinese statistics, raising awareness of abuses and problems in real-life examples that have occurred, and provides practical strategies to reduce risk in the future.