This book examines contractual options for a performance based contract between an owner of a revenue generating unit and a repair agent for such unit. The framework of the analysis is that of economists' principal-agent problem. The contractual options of a principal and an agent are modeled as a Markov process with an undetermined time horizon. For a risk neutral principal, the authors identify the conditions under which a principal contracts with a risk-neutral, risk-averse, or risk-seeking agent and derive the principal's optimal offer together with the agent's optimal service capacity response. In essence, the book provides an extensive formulating analysis of principal-agent contracts given any exogenous parameter values. Ultimately a small number of formulas cover a large spectrum of principal-agent conditions.

This book highlights recent advances in the development of effective modeling and solution approaches to enhance the performance of military logistics. It seeks to further research in global defense-related topics, including military operations, governmental operations and security, as well as nation support. Additionally its purpose is to promote the global exchange of information and ideas amongst developers and users of military operations research tools and techniques. Over the course of its nine chapters, this edited volume addresses significant issues in military logistics including: a) Restructuring processes via OR methods aimed at improving the efficiency and effectiveness of the military logistics, b) Sense-and-Respond logistics prediction and coordination techniques that provide competitive advantage, spanning the full range of military operations across the strategic, operational and tactical levels of war, c) Procurement and auctioning, d) Inventory and stock control theories and applications, e) Military transport and logistical equipment, and, f) Maintenance, repair and overhaul on operational capability in general and equipment availability. The book aims to bridge the gap between the abundant literature on commercial logistics and its scarce defense & combat counterpart. This collection of useful insights into new trends and research will offer an ideal reference for practitioners and army related personnel interested in integrating scientific rigor to improve logistics management within defense organizations & agencies. Ultimately this book should provide a relevant platform for the latest contributions of operations management, operations research, and computational intelligence towards the enhancement of military logistics.

Global production and purchasing operations create a platform for entry into new markets. However, it takes considerable effort to plan and implement a sustainable globalization strategy; this book will help in that task. The wealth of experience and analysis featured in this book is the result of an extensive survey among leading manufacturing companies as well as countless discussions with executives who have personally wrestled with the issues of "going global." The book treats the whole range of management challenges. In breadth and depth, the insights it offers surpass what a manager or most individual companies could acquire on their own.

This book takes an in-depth look at consumer behavior in the context of multichannel commerce and explores how the convergence of physical and electronic channels influences consumer decision-making in a multichannel environment. In this regard, it goes far beyond explaining choices between online and offline sales channels, instead providing insights into how the interplay between different channel types is valued by different consumer types and for different products. The book extends previous conceptualizations of multichannel commerce to reflect and incorporate recent technological advances. The results provide valuable guidelines on how, why and when multichannel integration services can be exploited by classical retailers, helping them to compete with their purely online competitors on the internet.

Rising from a position of relative poverty in 1980, China is now the world's second-largest economy and a leader in many fields of innovation. Understanding China's new status as a technologically advanced world power and the means by which it has reached that position will be critical to policy-makers and business leaders in the years ahead. The Oxford Handbook of China Innovation provides a contemporary and authoritative view of the role of innovation in China's extraordinary emergence. The Handbook brings together over sixty experts from universities and research institutions worldwide to describe and analyze this phenomenon with criticism, policy discussion, and views about further development. The volume focuses on the microeconomic factors in China's growth and the way in which the steady drive for innovation has been a critical force. Chapters cover a wide scope of topics including China's development policies, the place of innovation in national priorities, the components of the national innovation system, and the resources required for their effective deployment. The issue of foreign influence is also addressed, including the evolution of policy towards inward foreign direct investment and knowledge transfer and China's goals for outward foreign direct investment. As China emerges as a contender for global leadership, the Handbook provides a data-driven, accessible, and comprehensive foundation to understand and predict the challenges ahead.

This contributed volume presents selected research papers from the 8th workshop on Logistics and Supply Chain Management, which was held in October 2013 in Berkeley, California. It focuses on the topical issue of quantitative approaches in logistics and supply chain management, mainly covering facility location and location routing; vehicle routing and scheduling; courier, express and parcel service network design; healthcare logistics as well as logistics risk management. The target audience primarily comprises research experts and practitioners in the field, but the book will also be beneficial to graduate students.

Many years on after the 2007-8 financial crisis, most developed nations still find themselves in a state of weak recovery, high debt pile-up and distributive disparity. The intriguing question that we face is whether the golden days of modern capitalism are over, or if capitalism is just undergoing another period of adjustment characteristic of its past. What is disheartening is that the twin economic goals of sustainable growth and equality, which the world has now come to recognise as of paramount importance but mutually conflicting, remain, more now than ever, illusive and unattainable. Growth Without Inequality attempts to address this issue and to provide a pragmatic solution especially for nations in the current policy gridlock. By offering a unified framework of factors that drive growth, it shows how growth also gives rise to an array of "anomalous market forms" (defined by different degrees of value and risk visibility) that subvert distributive equity between labour and capital. It debunks both the pure free market solution and the mixed economy approach on the ground that they fail to arrest the growth propelling yet subversive power inherent in the "corporate forms" under the present capitalistic regime. Having shown that effective reform can hardly take place within the system itself, this book proposes to build a separate sector (Economy II) and partition it from the existing system (Economy I). The solution is easy to implement and quick to take effect. By one single stroke, this "Non-Marxist" solution can happily achieve the ideals of both "competitive capitalism" and "egalitarian socialism".

The volume comprises the proceedings of the third International Conference on Dynamics in Logistics LDIC 2012. The scope of the conference targeted the identification, analysis, and description of the dynamics of logistic processes and networks. The spectrum ranged from the modeling and planning of processes and innovative methods like autonomous control and knowledge management to the new technologies provided by radio frequency identification, mobile communication, and networking. The growing dynamics in the area of logistics poses completely new challenges: Logistic processes and networks must rapidly and flexibly adapt to continuously changing conditions. LDIC 2012 provided a venue for researchers from academia and industry interested in the technical advances in dynamics in logistics. The conference addressed research in logistics from a wide range of fields, e.g. engineering, computer science and operations research. The volume consists of two invited papers and of 49 contributed papers divided into various subjects including transport logistics, routing in dynamic logistic networks, modeling, simulation, optimization and collaboration in logistics, identification technologies, mathematical modeling in transport and production logistics, information, communication, risk and failure in logistic systems, autonomous control in logistic processes, global supply chains and industrial applications, and the Internet of Things in the context of logistics.

This book examines the modules/elements required before implementing knowledge management solutions in typical manufacturing and service industry. The objective is to develop a framework, design and model suitable for all requirements and a strategy to properly implement. Related case studies from organizations are included, with the results provided to use as a solution to problems experienced when implementing knowledge management in the industry. Implementing a knowledge management system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organizational inertia is focused on the current state rather than the new. Within an enterprise, personal and group involvement and interests process status and technology landscape can deflect the commitment needed to successfully implement such a system. Cumulative evidence from past research in knowledge management suggests that effective implementation of KM solution in any organization requires a robust designs and models for various critical elements of process, people and technology. Using the techniques provided in this book, readers should be able to design knowledge management strategies, to align objectives of the KM initiatives with their business goals.

This book deals with complex variants of Travelling Salesman Problem (TSP) and Vehicle Routing Problem (VRP) within the manufacturing and service industries. The objective is to develop heuristics for these supply chain problems in order to offer practical solutions to improve operational efficiency. These heuristics are evaluated using benchmark and derived data-sets. Case studies pertaining to logistics in different industries including textile machinery manufacturing and banking are also included to demonstrate the created heuristics. High competition in today's global market has forced the organizations to invest in and focus on their logistics system. The critical function of logistics is the transportation within and across various supply chain entities. Both supply and distribution procedure require effective transportation management. A small improvement in routing problems can lead to huge logistics savings in absolute terms. This book should appeal to executives, researchers and consultants seeking supply chain management solutions.

This book examines the impact of digital innovation on organizations. It reveals how the digital revolution is redefining traditional levels of analysis while at the same time blurring the internal and external boundaries of the organizational environment. It presents a collection of research papers that examine the interaction between Information and Communication Technology (ICT) and behavior from a threefold perspective: First, they analyze individual behavior in terms of specific organizational practices like learning, collaboration and knowledge transfer, as well as the use of ICT within the organization. Second, they explore the dynamics at work on the border between the internal and the external environments by analyzing the organizational impact of ICT usage outside the company, as can be seen in employer branding, consumer behavior and organizational image. Third, they investigate how ICT is being adopted to help face societal challenges outside the company like waste and pollution, smart cities, and e-government. The diversity of views offered makes this book particularly relevant for users, companies, scientists and governments. The content is based on a selection of the best papers - original double-blind peer reviewed contributions -presented at the annual conference of the Italian chapter of AIS, which took place in Rome, Italy, in October 2015, or in other reputable international peer-refereed Information Systems conferences.

This book provides insights into the intellectual property rights (IPR) managerial practices of key IPR executives from a range of multinational companies, including major research and development firms. It identifies gaps in IPR management and considers the Tabular Application Development (TAD) methodology IPR process optimisation model. The authors adopt an interdisciplinary approach, providing a conceptual framework derived from practice and enriched with theoretical insights, and offering organisational recommendations. In taking into account both Back and Front office processes, Towards Intellectual Property Rights Management will help businesses navigate the maze of IPR and maximise the value they get from innovation.

Practical Business Analytics Using SAS: A Hands-on Guide shows SAS users and businesspeople how to analyze data effectively in real-life business scenarios. The book begins with an introduction to analytics, analytical tools, and SAS programming. The authors-both SAS, statistics, analytics, and big data experts-first show how SAS is used in business, and then how to get started programming in SAS by importing data and learning how to manipulate it. Besides illustrating SAS basic functions, you will see how each function can be used to get the information you need to improve business performance. Each chapter offers hands-on exercises drawn from real business situations. The book then provides an overview of statistics, as well as instruction on exploring data, preparing it for analysis, and testing hypotheses. You will learn how to use SAS to perform analytics and model using both basic and advanced techniques like multiple regression, logistic regression, and time series analysis, among other topics. The book concludes with a chapter on analyzing big data. Illustrations from banking and other industries make the principles and methods come to life. Readers will find just enough theory to understand the practical examples and case studies, which cover all industries. Written for a corporate IT and programming audience that wants to upgrade skills or enter the analytics field, this book includes: More than 200 examples and exercises, including code and datasets for practice. Relevant examples for all industries. Case studies that show how to use SAS analytics to identify opportunities, solve complicated problems, and chart a course. Practical Business Analytics Using SAS: A Hands-on Guide gives you the tools you need to gain insight into the data at your fingertips, predict business conditions for better planning, and make excellent decisions. Whether you are in retail, finance, healthcare, manufacturing, government, or any other industry, this book will help your organization increase revenue, drive down costs, improve marketing, and satisfy customers better than ever before.

Currently the notion of "sustainability" is used in an inflationary manner. Therefore the authors start with a definition which is stable to serve as an anchor for further research as well as for discussions among scientists, managers and politicians, ideally across different disciplines. The character of this book is purely conceptual. The argumentation is based on comparison of new and demanding requisites with existing models (process and network architectures in the field of logistics). Formerly neglected impacts on the environment will be included. Main features of a new approach will be developed which are capable to avoid these impacts and to align logistics with the requirements of sustainability. In order to make logistics sustainable large parts will have to be reinvented. The focus needs to be on decoupling transportation activities from economic growth rates.

This contributed volume collects research papers, presented at the CIRP Sponsored Conference Robust Manufacturing Control: Innovative and Interdisciplinary Approaches for Global Networks (RoMaC 2012, Jacobs University, Bremen, Germany, June 18th-20th 2012). These research papers present the latest developments and new ideas focusing on robust manufacturing control for global networks. Today, Global Production Networks (i.e. the nexus of interconnected material and information flows through which products and services are manufactured, assembled and distributed) are confronted with and expected to adapt to: sudden and unpredictable large-scale changes of important parameters which are occurring more and more frequently, event propagation in networks with high degree of interconnectivity which leads to unforeseen fluctuations, and non-equilibrium states which increasingly characterize daily business. These multi-scale changes deeply influence logistic target achievement and call for robust planning and control strategies. Therefore, understanding the cause and effects of multi-scale changes in production networks is of major interest. New methodological approaches from different science disciplines are promising to contribute to a new level comprehension of network processes. Unconventional methods from biology, perturbation ecology or auditory display are gaining increasing importance as they are confronted with similar challenges. Advancements from the classical disciplines such as mathematics, physics and engineering are also becoming of continuing importance.

Based on the concept of corporate social responsibility, this book analyses modern approaches adopted by mining companies that could minimise negative impacts of mining and enhance positive benefits to corporate stakeholders. Using a case study of two mining sectors (gold and diamond mining) the book evaluates policies and practices of mining companies within four key areas of corporate social responsibility: environmental protection, health and safety, employee relations and community development. Also included is an assessment of three models for community development that are developed within the mining industries: company-led approach, establishment of corporate foundation and tri-sector partnership. The study analyses management of corporate social responsibility issues with specific reference to mining in the Russian Federation and provides a comparison with global mining companies.

This book constitutes revised and extended versions of the best papers from the 10th Conference on Information Systems Management (ISM 2015) and 13th Conference on Advanced Information Technologies for Management (AITM 2015), held in Lodz, Poland, September 2015 as part of the Federated Conference on Computer Science and Information Systems (FedCSIS 2015). These events constitute a forum for the exchange of ideas for practitioners and theorists working in the broad area of information systems management in organizations and to present and discuss the current issues of IT in business applications. The 11 full papers included in this volume were carefully reviewed and selected originally 54 submissions. They focus on knowledge management systems; information technology for business and public organizations; and evaluation of information systems.

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China's service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China's service economy.

This is the first book covering original information on the mathematical science of such the artifacts as 3M&I-body system, in which "3M" means human, material/machine, money, and "I" means the information/method in nature versus artifacts. This book is the product of industrial engineering versus Wiener's cybernetics challenge for a half-century. For 3M&I-body, there are two approaches of artificial intelligence/IoT (internet of things) and Matsui's matrix/3D to systemization and control. The former is the analogical and visual approach to real entity. The latter is the digital and logical approach to system decision and is applied to the robotics of bodies. The mathematical science of a body is well constructed from the algebra, geometry, analysis, and control on Matsui's equation, toward the sandwich and balancing propositions of bodies. The sandwich issues propose the squeeze or pinching theorem in mathematics at the 3M&I-body, and the balancing issues propose the principle of balancing and invisible collaboration of bodies, beginning from the work of Archimedes. This book contributes to the integration of knowledge and intelligence in science and facilitate the realization of the cyber/real-world , such as the enterprise robot, cloud-coordinated supply-chain management (SCM), and smart cities in the near future.

Delivering a sustainable transport system is not just a matter of adopting a number of technological innovations to improve performance in terms of people, planet, and profits. A broader structural and societal transition is needed in technology, as well as in institutions, behavioural patterns, and the economy as a whole. In this broader view, neither the free market nor the public sector will be the unique key player in making this transition happen. Elements of such an approach are presented in this book in a number of domains: integrating transport infrastructure and land use planning, thus connecting fields that are rather unconnected in day-to-day policies; experiments with dynamic transport optimization, including reports on pilot projects to test the viability of transitions; towards reliable transport systems, describing a reversal from supply-driven towards demand-driven approaches; and sustainable logistics and traffic management, from 'local' city distribution to global closed supply chain loops.

This book provides a theoretical and application-oriented analysis of deterministic scheduling problems in advanced planning and computer systems. The text examines scheduling problems across a range of parameters: job priority, release times, due dates, processing times, precedence constraints, resource usage and more, focusing on such topics as computer systems and supply chain management. Discussion includes single and parallel processors, flexible shops and manufacturing systems, and resource-constrained project scheduling. Many applications from industry and service operations management and case studies are described. The handbook will be useful to a broad audience, from researchers to practitioners, graduate and advanced undergraduate students.

Unternehmen mit kurzen Lieferzeiten, hoher Liefertreue und niedrigen Bestanden wachsen schnell und erzielen hohe Gewinne. Wie Unternehmen diese logistische Herausforderung meistern koennen, zeigt das Buch anhand von aktuellen Forschungsergebnissen der Leibniz Universitat Hannover. Der Band gibt einen umfassenden UEberblick uber die Aufgaben und Verfahren der Fertigungssteuerung und befahigt Leser dazu, Schwachen in diesem Bereich zu erkennen und zu korrigieren. Ein fundiertes Nachschlagewerk fur Studierende, Dozenten, Ingenieure und Wissenschaftler.

In today's competitive environment, manufacturing and service companies are intensifying their customization processes. Customization means companies must meet the challenge of providing individualized products and services, without introducing high costs. Therefore, companies must address both customization and cost factors to gain a competitive advantage. While product customization is the manufacturing of products according to individual customer needs, it does not involve any focus on the cost perspective. Information and Management Systems for Product Customization will concentrate on both product customization and costs' efficiency, which is termed as mass customization. Moreover, mass customization with its multi-dimensions is the new business paradigm challenging today's manufacturing companies.

. . . Eat not up your property among yourselves unjustly except it be a trade amongst you, by mutual consent . . . and help you one another in righteousness and piety. . . (Al-Hadid 4:29; Al-Ma'idah 5:2) There cannot be any doubt that the current ?nancial crisis, which began in the US, has gone global. This realization has fuelled the ?re of debate over globalization. Today's globalization is no longer the globalization that Theodore Levitt, a former professor at the Harvard Business School, described in 1983 in his world famous article ''The Globalization of Markets. '' Although, in old days, Levitt and his successors had not seen globalization as an utopian state free of problems, no- days globalization has been reshaped completely. Therefore, in the perception of the editors it is justi?ed to use the phrase ''Globalisation 2. 0'' for the range of effects interpenetrating global economic arrangements. Globalisation 1. 0 will never be restored again. Since the subprime crisis made its way to the global arena in the year 2008, companies and managers are confronted with the breathtaking speed of global, regional, and local changes. It is more than a provocation to divide dev- opments into cause and effects. Forecasts in strategic management are no longer valid even for the moment they are published. Uncertainty occupies the driving seats in global, regional, and local oriented companies.